booked the hotel for the room and pool

no continental breakfast (stay was during pandemic)

my stay seemed to be during a busy weekend and the parking spaces were quite limited

not enough parking.

it was very quiet and friendly staff. the hotel had some good breakfast with plenty of options.

we were there for a softball tournament and the washer and dryer were really old so we went to a laundry mat

that there's no laundry bag in closet

pool wasn't open early enough, the hot tub was broke and the gym equipment we broke too

breakfast is not keep up with, lots of cigarettes buds in the front of the hotel itself.

the pool was to cold

the gym was clean and had fair amount of weights & machines

pool is awful

area inside with smoke area computers end tv to watch jacuzzi swimming pool first floor jacuzzi and heated pool

of potatoes at breakfast, the pool use hours were not good, long line to check in, website pricing misleading

i had a great experience checking in, the bar service & checking out

thought it would be, and there was a bit of construction both inside and outside, which also made parking limited

was perfect for my family with young kids

breakfast was delicious

they had excellent options for breakfast and the room we ate in was beautiful.

every time dishes were left in the sink, i would come back and the kitchen would be cleaned

loved the free coffee and laundry facilities

also love that it has pool and exercise room and laundry machines to wash as you need

also love that it has pool and exercise room and laundry machines to wash as you need

close to freeway and fantastic parking

breakfast was either a muffin or oatmeal. advertised as breakfast included. no drinks

i have done laundry at hilton and it was cheaper

no laundry on third floor. no issue since there s one on second floor, but take down the sign!

room got a third story room on the other side of the hotel from the pool they advertised guest laundry was it

breakfast was good

no breakfast options..no room service due to covid

he was folding laundry when we came in and welcomed us and checked us in

laundry area was clean

great facilities, used the indoor pool and spa

indoor pool, opens to the outside, making it feel like an outdoor pool

parking was also readily available

limited breakfast items

clean, hood breakfast, nice staff

so twice my kids had to sleep on the floor

additionally, labeled breakfast food items in braille, large print and standard print

the kids really enjoyed the breakfast choices .. that was really a plus

i used the laundry to wash my son s basketball uniform and the laundry room was even spotless

laundry available on each

easy to find, available parking, friendly staff, comfortable and clean room, nice breakfast.

breakfasts sausage not cooked enough

granola on the breakfast menu.

for me was they weren't serving a full breakfast all you could get was cold out of them's

pool

breakfast was good and staff was friendly and accommodating

no breakfast due to covid 19 so i can't rate that but overall we had a great stay

was super clean, had great ac which is most important to my husband, spacious restroom, and great breakfast

also the first night i arrived there were people smoking marijuana in the parking lot

breakfast was good, we did not have time to use the fitness room or pool area, but those were very nice also

i liked the stay will come stay again. my kids loved the breakfast.

road work being done outside hotel (not their fault) can make it difficult to turn in and out of parking lot

pool and jacuzzi, and a bbq place next door

great customer service, very nice staff, facilities, room brand new, breakfast was great!

very ,clean, breakfast ,was great

the pool was very very dirty

breakfast was included, i wish we had a full stay to enjoy the facilities

breakfast was a little repetitive.

facilities where open long hours and the 24/7 gym and laundry came in handy

breakfast due to covid-19 we were served a bagged breakfast

breakfast was great. bed was very comfortable. shower was amazing.

especially the lady in the kitchen who always made sure i had my

i really liked that they were pet friendly

free self laundry

when i was in the gym there was a constant stream of staff going back and forth to the laundry room

clean comfortable quiet and modern. close to the parking spot and airport. free breakfast.

the complimentary breakfast, especially the yogurt bar and fresh coffee, was outstanding

friendly staff comfortable beds the only thing we were surprised about was we got charged a $75 pet fee that we

it had laundry, a gym, seating luxury area and free coffee.

was nice to have a hot breakfast before we left for the airport

the timing of the shuttle

is located close to iah with free shuttle service

gym has no mats, 1 deflated ball, no wipes to clean equipment

is they allowed us to park our car there for the duration of our trip at lower costs then the parking lots

it was very clean and breakfast was good close to the airport.

great breakfast. lovely staff. close to the airport.

it was clean and nice. the breakfast was good also

the breakfast was very good as well

the hotel has the amenities i needed, including a good bed, laundry, restaurant bar, and good wi-fi to make my

they seem to always have their laundry room and supply room doors open in plain view.

laundry room for longer

the dryer in the laundry was broken.

the laundry amenities and business/computer areas are very accommodating

hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and

the pool was a little cold, wish it was warmer for the kiddos

we signed in late, after midnight our room service lady knocked on the door twice and without a pause opened

great gym with peloton bike and small but nice pool with hot tub area

super clean and comfortable. nice pool and hot tub

the pool was so relaxing, rooms clean and comfortable

the pool area

the bar and restaurant were amazing. great staff' will definitely return..

the room and entire building including the outside quarters, pool and such were pristine

the bar and outside seating area

we asked the front desk for more towels and an extra laundry bag she told us that s not a me thing you need

we were there for a football convention and lots of kids were there

great job kids

the gym was big and have everything you need for a good workout

parking was ridiculous. had to park by the front entrance per hotel clerk.

this room was cheaper than other leading hotel chains but with the kitchenette features homewood suites

the bed was comfy and there was a ceiling fan and basically a full kitchen. no complaints.

paid wifi

breakfast but it's covid breakfast

the complimentary breakfast and the cocktail hour (m-th)

room was next to the laundry room

very modern, very clean and comfortable. excellent hotel. great breakfast.

gym was good.

there was some little kids above me and they kept running across the floor

a few of the men made me feel unsafe with my kids

guest laundry (coins)

was super friendly and we loved that there was continental breakfast, a gym, and a pool

areas were clean and outside pool area was perfect respite after a long hot day working in houston

rooms are very spacious, pool is a perfect size, and the breakfast was awesome.

lights were out in the parking lot.

wasn t able to connect to wifi as the password they gave us wasn t working

wifi was horrible

it was more of a motel than hotel. a lot of random ppl walking in the parking lot late at night.

there was good parking right in front of my room

no pool ,

great design - beautiful place! super clean. nice pool. lovely bar.

pet friendly

the lobby and gym were clean and nice.

parking lot security because 3 cars got broke into.

feel with nice gym and common area with a pool table

so the fact that our room was by the ac equipment located outside and next to the service/ laundry room, made

breakfast room service, phones didn't work in the room and they couldn't get me 2 rooms together that opened

nice bed. bar stuff were great!

never get response about early check in, nor cancellation. i ended up paying twice.

wifi was painfully slow (1

everything was very clean, including the laundry facility and machines.

gym is well stocked with the right equipment , laundry roomand ice machines on each floor was a great bonus too

room was set up very well and we loved having the kitchen there in the room

back parking was too far from the door and no meat items on the breakfast menu

kitchen area is nice for longer stays

front desk usually has rolls of quarters available to buy, to feed the laundry machines (an excellent resource

i love the outdoor pool and cabana.

she told us the pool was closed due to the maintenance man shocking the pool when in reality the sign on the

the option of evening bar service or 24hr starbucks was a nice addition

the area was very safe too and this is important because my grand kids were with me

hit our car in the parking lot in the middle of the night and tore our bumper off

the parking

furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

i didn't like the fact that you can hear all the activities that was going on in the parking lot

the staff at the bar and the front desk were very friendly and helpful

no free breakfast

some light posts around the parking area did not work

a great stay, wanted to enjoy the pool and did just that

shower, very comfortable bed, very clean everywhere, open to my doggie i traveled with, lots of parking, ample

clean lady didn't put the paper sheet for laundry in the room, had to remind her and she forgot the very next

food that i ordered from room service arrived cold and was not as good as i expected for the price

very clean, great shower, great breakfast

to pay for parking and room service

great hotel great location great bar great food

1 elevator was working, i tried to do some laundry 1 washer out of order i couldn't get laundry completed with

nice hotel, great gym, pool, laundry, parking

she is a former service dog; now a pet, but she weighs 55 pounds so it is hard to take her and we don't like

great breakfast

if only the breakfast was different and not the same for the whole weekend

room must have been by the laundry room because we heard a door shut every 30 minutes during the night

everything. location, the staff, the room, the pool.

indoor pool was nice and also a lot of rooms have balconies

the hotel has no breakfast, and there is a bar where they serve something to eat for breakfast, but it is very

the air conditioning didn t work at the pool

over from airport so easy great burgers in the bar local craft beers where nice staff very

think that was her name), gave us exceptional service on check in with options for the m club and wifi and

if you want your kids crying for days

the gym is perfect ud83dudcaa, and good christmas atmosphere.

great rooms, nice facilities (pool, gym, restaurant/bar), nice people

the breakfast was very good

the spaciousness of our suite was in credible! we also enjoyed the breakfast.

rooms are very comfortable and loved having the small kitchen for convenience

i have a dog and sister hotel not pet friendly

breakfast and housekeeping was amazing

next to my room a laundry was located - so i woke up and went to sleep with a loud soundtrack

there was the ability to do laundry but i wasn t told about it until i was checking out

subsequently i did feel inclined to do my laundry immediately upon returning home just in case

the laundry machine also out of order

didnt have change for the guest laundry

i like the convenience of a laundry room on the property

all rooms are suites. great staff, free breakfast, comfortable bed.

hall and room had a strong pet urine smell

very nice room. comfortable beds. great kitchen. good, warm breakfast. great location.

clean, comfortable, great size suites w great kitchen & amenities

breakfast could use more attention

room was spacious and breakfast was full service (waffles, egg, sausage, etc

the parking was great and the room was clean and comfortable.

breakfast was a bit thin.

free breakfast is always great! i loved the bed!

insufficient laundry equipment

if kitchen staff opens eggs and let's bubbles settle before cooking there will be less airpockets and

prime location with comfortable rooms and beautiful pool

pool was small

the swimming pool was a little

kids liked it and we did too. it was very clean and looks updated. breakfast is warm and fresh.

wifi was good. ac worked good.

the pool was closed

swimming pool was open again

kids liked it and we did too. it was very clean and looks updated. breakfast is warm and fresh.

our room was next to maybe a laundry room but it was tolerable.

location, helpful staff, a true 4+ star experience, fine dining, pool is resort quality, room service, great

big clean stylish room, great infinity pool, perfect walking location and the best staff

additionally, i didn t realize the place was pet friendly and my allergies were triggered

location, atmosphere, food, bed, pool, all we re perfect for our anniversary weekend!

laundry facility was not working properly

$100 pet fee excessive

there was a mini kitchen with full size fridge in the room, nice breakfast, and great pool

the bed, breakfast, location

facility allows pets

i wish they'd had an indoor pool. other than that i don't have anything negative to say.

that there was no breakfast service and even though the sign in the elevator said the bar opened at 5- there

was treated well by staff loved my room great outside sitting area along with fitness room

starbucks for breakfast was very slow in the am - nice fitness center and pool

clean and ample parking.

close to the waterway, close to coffee shop and restaurants, hotel had a pool and laundry room, 3rd floor had

nice place, near restaurants and excellent amenities. bar is open late ud83eudd2d

pool

food in the bar was not that great.

the rooms very nice and the gym and pool clean !

except i did not like the laundry facilities and there was not any smoking rooms

they kindly had change for laundry at the front desk

room fridge has no freezer, guest laundry only had one pair of machines.

very comfy pillows, the front deck clean was to busy texting as i was trying to get change for laundry after

my personal guest who was invited didn't show up so i stayed by myself and did laundry

wasn't ready when we arrived, staff at check in was disorganized, housekeeping had dirty laundry all over

the 'restaurant' was a bar that took orders for things that were too expensive and very limited

the elliptical in they gym kept re-setting

room was great and we loved the breakfast buffet

2 queen size beds were perfect for my wife and myself plus our two kids

and that there were two bedrooms so we could have privacy away from the kids

love the fact that there is a indoor pool fireplace outside with patio is lovely i loved that the room had a

our last day we saw a roach on the kitchen counter

24 hr pool

the room was clean, and breakfast was great

the breakfast was nice, included fresh berries & grapes as well as hot & continental items

then she informed my family that the pet fee was $250 plus a nightly fee

need to bring variation in their breakfast, every day its a repeat

breakfast was same always

pet friendly w/ small fee

stay was very comfortable and close to a cosco and a mcdonald's, the breakfast was amazing, never had a breakfast

location, free parking, breakfast, friendly staff, clean

the hotel overall is okay the lady in the kitchen was skeptical for making breakfast as i needed halal food

we got a late check out after requesting it late sunday morning

breakfast was delicious, the pool nice and clean

liked that all access to the building, room, & laundry/gym was key activated

free laundry and coffee

free laundry the dog area for the pictures to potty

kitchem in the room and laundry mat included.

no laundry, pantry wasnt available

no laundry bags in either room

i wish breakfast would start at 5 am.

early to use pool and hot tub, closed and chained and looked like it had been that way awhile

the pool was open and not freezing.

the morning breakfast was excellent, the best biscuits i have ever had in any hotel that i have stayed