free self laundry

when i was in the gym there was a constant stream of staff going back and forth to the laundry room

clean comfortable quiet and modern. close to the parking spot and airport. free breakfast.

comfortable bed and pet friendly

the breakfast was the best we have had at a hotel in awhile, we recently travelled to 3 others in the

it had laundry, a gym, seating luxury area and free coffee.

convenience to the airport, free shuttle and breakfast

free parking, close to airport, free shuttle service

the breakfast was excellent too

there was a personal coffee maker, the room service was there to clean on time

very ,clean, breakfast ,was great

great customer service, very nice staff, facilities, room brand new, breakfast was great!

breakfast was included, i wish we had a full stay to enjoy the facilities

easy parking

breakfast was a little repetitive.

laundry available on each

i used the laundry to wash my son s basketball uniform and the laundry room was even spotless

i like that i had access to any door entrance and lot of space for parking

my family enjoyed the pool

breakfasts sausage not cooked enough

no room service

the breakfast was amazing

shopping-centers are just around the corner and the parking lot is safe

fitness center could certainly use an accessible threadmill with braille labels and voice output to

vehicle was broken into on the parking lot and it appeared to be a weekly occurrence

he was folding laundry when we came in and welcomed us and checked us in

laundry area was clean

jacuzzi in room and a pretty good breakfast

wifi did not work, bed was uncomfortable, you could hear very loud drunks and screaming families

staff, good breakfast, large clean room with comfortable bed

close to iah airport. excellent hot breakfast. nice room.

the breakfast was very good as well

i would quickly add, i have never had pets with me in a hotel period

the breakfast was delicious they have pan sausage,eggs ,waffles,biscuits and gravy and a lot more rooms

was bad except that other people didn't police after their pets as they should have in the pet area

laundry room for longer

they seem to always have their laundry room and supply room doors open in plain view.

polished that i almost slipped several times; small flies crawling in the sink/bathroom; dryer in laundry set

the dryer in the laundry was broken.

the hotel has the amenities i needed, including a good bed, laundry, restaurant bar, and good wi-fi to make my

i have done laundry at hilton and it was cheaper

no laundry on third floor. no issue since there s one on second floor, but take down the sign!

room got a third story room on the other side of the hotel from the pool they advertised guest laundry was it

pool faces a parking space and also the freeway

breakfast bar and great staff

awesome room, and hot breakfast

the staff, cleanliness, breakfast and location.

was super clean, had great ac which is most important to my husband, spacious restroom, and great breakfast

good breakfast.comfy beds.

breakfast was good and staff was friendly and accommodating

my daughter loves the big pool

everything was nice from cleanliness, good cable, comfortable bed, many options for the free breakfast

also the first night i arrived there were people smoking marijuana in the parking lot

pool and jacuzzi, and a bbq place next door

road work being done outside hotel (not their fault) can make it difficult to turn in and out of parking lot

also love that it has pool and exercise room and laundry machines to wash as you need

loved the free coffee and laundry facilities

we didn't know when we booked that the pool was getting a remodel and was closed.

the kitchenette was great to have, and i took full advantage of the coffee maker, microwave, dishes,

breakfast was either a muffin or oatmeal. advertised as breakfast included. no drinks

property has an odor pool and mini basketball court for the kids

the continental breakfast was outstanding

the pool area and hot tub and patio grills all in working order

very central to kingwood. clean. great breakfast buffet

enjoyed breakfast & took advantage of light meal few times

the room service was fast and the burger was excellent - and we liked that we could login and watch

easy access from airport, friendly, nice little bar and best hotel room service breakfast ever!

to airport, shuttle stop to airport at lower level

they charged the cost of wifi even when i am a bonvoy member

we had to pay for the wifi there was no free wifi

balcony, pool, microwave and fridge

everything. clean, quiet, wifi, staff was super nice

coffee bar souls stay open later

of potatoes at breakfast, the pool use hours were not good, long line to check in, website pricing misleading

they had a kitchen indeed, but a muffin for breakfast was 3

the lounge area bar and the fact that there was a small laundry facility was very helpful!

a pool within the building

and a shuttle to the airport

the rowing machine in the gym needed repair.

there was no water, no electricity, no ac, no wifi etc

while here i had to do laundry, ugh

shuttle service.

no hot tub by the pool.

friendly, clean and pretty nice area close to airport and shuttle service

was great for us with 5 kids

no laundry facilities

there was no facilities for doing laundry

despite the hotel not having a laundry

for the rate, there isn't any refrigerator and safe box. and no laundry room too!

on the way to airport my cpap machine fell fromm the schuttle i put a suit for 24 hour laundry and it was not

limited laundry service.

quarters for laundry machine - no powder for washing machine - no soap in bathroom just fiddly little container

laundry out of service

very slow wifi in my room.

nice rooms. clean and comfortable. excellent and quick room service.

having a guest laundry room was a welcome bonus after travelling for many weeks

a guest self-service laundry in addition to the usual hotel service

room service for cleaning the rooms forgot to change my drinking glasses after use

when travelling with kids) airport shuttle frequncy 24/7 modern room with

the pool was also open until 10 pm, so i could use that too

could of had a book about close restaurants, and a bag for dirty laundry

had to go somewhere else to do laundry

of the laundry room and the service at check in was not pleasant, the lady was a bit short and not

i used the laundry room and it was good enough for the job

they have coin machine laundry which is nice during travel

overnight airport layovers from staff readily accommodating early check in, to easy access 24h laundry room,

no pool and no continental breakfast

cleanliness, comfortable beds and shuttle.

parking lot security

breakfast was healthy and buffet style east.

swimming pool was not working, very disappointing

very good service in the restaurant and shuttle bus driver was very nice.

enjoyed late check out time

shuttle to airport

booked this room because it offered an airport shuttle

laundry wasn t working so they let us use the hotel next door! no problem

there is laundry facilities as well so another big plus as you can wash and dry clothes before returning

breakfast was excellent and staff were very helpful

i had to walk into the kitchen to take a muffin

wifi what so ever beds are too small,cable picture was awful,room wasn t clean found little girls

shoddy laundry but economical.

clean room, breakfast, laundry machines are pretty new, bar, pool.

there were piles of laundry in the hallway on arrival and still there next morning 3

laundry room

lobby bar was not working during the week days (i was told it was open only on the weekends

dryer didn't work took 10$ to do one load of laundry. remodeling so it looked like it was trashy

no dirty laundry bag

laundry facilities weren't working and pool was shut down

no guest laundry, no change for vending machine, no atm, staff less than helpful.

very clean and nice shuttle van

pool

kids were unable to shut

gym looks unused with high quality equipment

amenities advertised were not available. the room and pool were both filthy and unkept.

wifi was free and worked well during my stay

for this , not luxurious or fancy but had everything you needed and though we didn't use them a gym and pool

pool and breakfast plus good security in parking lot

the reason i booked here was because of the shuttle service

location near airport shuttle runs every 30 minutes breakfast included

it is located opposite the guest laundry, which has no door or sound insulation, so i had to put up with noisy

i asked for laundry detergent to wash my clothes after i changed rooms and they stated they ran out

room is spacious and clean all equipment works, big tv i stayed on the first floor room 142 /laundry sel service

it had a snack and toiletries/laundry items room that you could purchase from or charge to room

airport shuttle was very convenient.

purchased laundry detergent for whatever that cost was, then tried to use the washing machine

directly outside laundry room, noise throughout the day, despite mentioning this the 1st day, the staff did not

in the airport, we waited 30 minutes for the shuttle.

i liked the kitchenette area

amenities and breakfast.

facilities where open long hours and the 24/7 gym and laundry came in handy

breakfast was delicious! everything was well presented and very clean!

room-was great not to have to search for somewhere to plug in all our electronic gear, the hot breakfast downstairs

parking and there were some people hanging out in the parking lot at odd hours.

factor in some time for getting out of the parking lot as it feeds out onto a busy road.

laundry room was full most of the time and one washing machine was broken-down

free laundry, free parking, the location and the cost

i would like a chair in the laundry room.

) from monday to wednesday, free laundry machines, great management and staff and the hotel gym was always clean

night security on the parking lot!!!

don t forget the roaches climbing the wall and in the kitchen and bathroom

no breakfast and no airport shuttle

kitchen, comfort, courtesy

the pool is very dirty and neglected and neglected pool bathroom is disgusting

beds were comfortable and great to have a kitchen to cook in.

did not notice another entry from back side of building, had to walk all the way around from parking

shuttle service not available (covid

gym, room was nice and the bed was so comfy good size shower good amount of space for bags in the

no shuttle service after 10 pm. uber is $15 one way

pool was very cold, and when asked for keys to heat the pool, the manager had taken the keys

laundry services did not work

the laundry was broken and we were unable to use

wanted to do laundry when i was there and wasn't

laundry facilities were not working, breakfast could have been a little more varied, the same thing

i also wish the laundry facility was open

breakfast, room

lack of parking

room was missing the telephone, the cable box, the drawer from the kitchen sink and the handle to the freezer

staff & courtesy wifi

very good continental breakfast lots of space in the room close to the airport

the rooms were nice and they had a laundry room

is from like 7-10 and it s free and plentiful huge decent typical variety, on-site pool , gym , laundry,

i especially liked that they had a laundry room, and the staff gave me coins to help operate it

we made good use of the guest laundry too

laundry facilities coin operated

i didn't like the fact that you can hear all the activities that was going on in the parking lot

the parking

furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

hit our car in the parking lot in the middle of the night and tore our bumper off

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

the laundry was open, so he arranged for us to do ours at the nearby home2suites, part of the same

however, the towels in ththe bathroom were damp (either from use or not being properly dried post-laundry), the

the staff is friendly and helpful, the bed is very comfy, and the complimentary breakfast is well beyond

the fitness room

pool was under cleaning ;but, you are allowed to go to sister hotel next to this hotel and use the

pool closed, fitness center closed, laundry broken and disgusting

pool closed, fitness center closed, laundry broken and disgusting

wifi didn't have a passcode, the room phone didn't work

the price of the rooms were reasonable & also that the hotel was pet friendly.

nice, clean, and loved the pool

microwave and laundry in the hotel is always a plus

it had laundry facility and gym.

laundry facility good

two microwaves in the laundry room

free parking, friendly staff & hotel cleanliness

on top of that the laundry service damages my dress and i still did not get any

you have to pay for wifi in your room but in the lobby it is free.

must pay for wifi connection

the shuttle service was great. our driver was very attentive and got us where we needed to be.

have not yet been to my to room with my kids my grants are poor and i'm tiers of all this

housekeeping came the next day i requested only towels and no room service and they still went off and left

very nice hotel. we were able to leave our car and take the shuttle to the airport.

big parking lot

friendly staff , rooms were neatly arranged, clean and controlled swimming pool, fully loaded gym

the lobby is huge and has a great seating facility with a bar in the center

convenient location, laundry service was great

staff wasn't friendly at all, and the 2 rooms they put us in one had bugs and the other had laundry under the

clean new room had self serve laundry

kids leaving pool room nasty.

to the airport, close to diferents restaurants, parking feels safe,people working there were nice ,i loved my

we were there for a softball tournament and the washer and dryer were really old so we went to a laundry mat

that there's no laundry bag in closet

parking

needed more shade at the pool while i watched the kids swim.

breakfasts and the pool