heated pool with provided towels was just perfect

room service was always delivered quickly. pet-friendly.

premium fee to use wifi if not an honors member

location and rooms were nice! the 2 free beverages and breakfast buffet was delicious!

when the show started we couldnt see anything at all so we pulled our kids out of the pool and watched from

as needed and i never had to change room and the breakfast was wonderful and they have on site laundry

one laundry room with one washer/drier for the whole hotel is not enough, especially when you arrive

our kids loved playing in the

pool was nice and easy to access. bigger pool towels would have been better.

perfecto location, great breakfast, super clean and amazing staff... the perfect stay!

wasn't ready when we arrived, staff at check in was disorganized, housekeeping had dirty laundry all over

the pool was refreshing. the breakfast was delicious and fresh. nice and friendly staff.

room was great and we loved the breakfast buffet

kids running up and down the halls

thing was no umbrellas or shade at the pool

the room was better clean and modern. it has a small kitchen which was perfect for my snacks.

great location for attending a concert - within walking distance. breakfast was really nice.

24 hr pool

we did not experience any of the extra amenities at this hotel such as breakfast, the pool, or the gym, but we

clean, spectacular front desk employees, heated pool, breakfast, water pressure in the shower was great, hand

the hotel itself is elegant, staff are friendly & welcoming, & the bar is fabulous

the location and our room was a suite with a separate seating area that overlooked the pool on the 4th floor

limited room service hourd

breakfast was amazing

live music outside of jasper s bar patio as well as tommy bahama s will definitely be back

liked that they were still offering pool and gym services by appointment

loved the room the pool as well really enjoyed my stay best breakfast iv had at a hotel in a while

kids were running upstairs all hours of the night and there were no cleaning staff

indoor pool and spa was great

rooms where very clean and had pool area all too ourselves

room must have been by the laundry room because we heard a door shut every 30 minutes during the night

full bar and excellent food

picture of the swimming piol online made the pool seem much bigger than it actually was

room, very comfortable, nice pool and gym, the bistrot was nice and had all i needed, the plus is the lovely

late night snacks and bar we re understaffed

close to the waterway, close to coffee shop and restaurants, hotel had a pool and laundry room, 3rd floor had

room service stops at 11pm. most local food delivery stops at 11pm as well.

they have great gym and comfy rooms, stuff are super nice and helpful!

room service breakfast was good

room service was a big disappointment

full hot cooked breakfast. easy to operate laundry room.

the laundry machine also out of order

there was the ability to do laundry but i wasn t told about it until i was checking out

elevator didn t work, laundry for guests out of order

subsequently i did feel inclined to do my laundry immediately upon returning home just in case

nice hotel, great gym, pool, laundry, parking

1 elevator was working, i tried to do some laundry 1 washer out of order i couldn't get laundry completed with

the room was great and a nice little gym

breakfast was good just did not want to eat the same thing for two days straight

the pool area is nice as well

our room was next to maybe a laundry room but it was tolerable.

late night room service was fast

bar closes to early would rather have had a night cap and a little something to eat at the hotel

we loved the pool, our room was lovely, super comfy bed, luxurious bathroom, and awesome nightclub

beds were wonderful location awesome we want to come back in summertime to use pool

i like the convenience of a laundry room on the property

that big of a deal, but with kids it's much easier to have a detachable shawer head in the bathroom

very nice room. comfortable beds. great kitchen. good, warm breakfast. great location.

the kitchen was perfect

treadmill, weighted balls, mats, big stability ball; i’ve stayed here a few times while my kids have a swim

everything was very clean, including the laundry facility and machines.

gym is well stocked with the right equipment , laundry roomand ice machines on each floor was a great bonus too

comfortable bed, well stocked kitchen

room with the kitchenette was clean, spacious, and very accommodating

room was set up very well and we loved having the kitchen there in the room

so the fact that our room was by the ac equipment located outside and next to the service/ laundry room, made

the staff was excellent and the breakfast every morning was stupendous

breakfast room service, phones didn't work in the room and they couldn't get me 2 rooms together that opened

no room service , not enough coffee in guest room

the gym was not open..

the lobby and gym were clean and nice.

wifi was hit or miss

is always seemingly a big group of kids when i stay here

the bar area, we were traveling with friends, and it was fun hanging out downstairs

i loved that it was pet friendly, very clean and great price

front desk usually has rolls of quarters available to buy, to feed the laundry machines (an excellent resource

the pool could have been made better for sure.

there was about 10 kids running the halls knocking on doors kept us awake for hours

the pool chairs do nee to be replaced

wifi totally sucked, as in it didn t work

small pool

the entrance and parking

breakfast was satisfying, pool was also worth it, and lovely location

you have to pull in a restaurant parking lot to get there

i ended up in the red lobster parking lot so a more visible, brighter sign would be great

laundry facility was not working properly

the room had space. it has kitchen. clean and fairly new.

hotel staff very nice and accommodating. great coffee and breakfast choices.

nice small gym and seating area in lobby staff very welcoming and answered

love the full kitchen

unfortunately the bar was closed and there was no breakfast that whole weekend due to a staffing issue

well kept property and nice, warm outdoor pool

clean hotel room with gym equipment which was very surprising but a very nice touch

breakfast was awesome.

breakfast was outstanding and made to order

insufficient laundry equipment

liked the size of the suite; large island in the kitchen with bar stools and desk chair; two closets; large safe

quiet surroundings, hot tub, gym and breakfast included were great, polite personel.

- the location was good with a choice of restaurants around - ample parking for cars - swimming pool with a

breakfast was great. the kitchen staff was super nice. just needed more cereal choices lol.

no laundry, pantry wasnt available

free laundry and coffee

meaning back parking door, and laundry/gym doors work occasionally; and thus has been a reoccurring problem

free laundry the dog area for the pictures to potty

kitchem in the room and laundry mat included.

they would offer a golf discount for staying patrons

issue; no indication anywhere that their spa is closed

great tiki bar at pool, though service can be slow

beer selection at pool bar was old and tired

by sitting there we were also close to the bar/food, and where all the events for kids would take place

i have to ask for room service and that the laundry equipment are not digital, like where am i going to get

pool was indoor, needs airflow

hotel, very clean, easy access to shopping, breakfast spread was plentiful and most important pet friendly

wanted to get a king suite with a sofa bed but the site would not let me because i had 2 adults/2 kids

very nice....with inside pool.

i booked this best western plus in the parking lot of my other hotel, just really wanting somewhere safe to

gym needs an upgrade

breakfast was good. parking was good. the staff was very helpful.

breakfast was delicious, the pool nice and clean

stay was very comfortable and close to a cosco and a mcdonald's, the breakfast was amazing, never had a breakfast

larger pick up trucks and suv's the parking is a slight tight fit

no wifi! they will tell you it s something wrong with your phone. good thing i had 5g.

the wifi only worked for about an hour

easy parking

parking lot was brightly lit and parking was no issue but everything else was bad

pad in the back was awesome for the kids and location is very convenient

everything was perfect. the bar was open and drinks was lovely

breakfast was great! just the right location, for our visit to woodlands, tx

very spa like

the pool was nice, they also had a splash pad for the kids

room was next to the laundry room

pool was small

the gym was not sufficiently equipped

clean, free breakfast

great lighting in the parking lot

guest laundry (coins)

didn't like that i was charged extra because i booked online. their parking lot is small.

the complimentary breakfast was great bacon omelets oatmeal great cereal choices for the kids fresh fruit and

rooms are very spacious, pool is a perfect size, and the breakfast was awesome.

bad lighting in parking lot

apparently the front desk clerk was in the kitchen preparing a pizza, unknown if it was for him or a guest

the bar and outside seating area

the room and entire building including the outside quarters, pool and such were pristine

the parking is easy and conveinent

only concern was that the pool was not clean; there was a ball of hair at the bottom of the pool,dead bugs and

there is a basketball court and pool, which my kids loved

the bed was comfy and there was a ceiling fan and basically a full kitchen. no complaints.

location near my daughters gymnastics comp at world champion center

appearance, cleaness, price the breakfast was all just right

loved my overnight stay! great happy hour! great breakfast! clean room, hot showers!

hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and

heated pool was a positive for an 8 year old

great gym with peloton bike and small but nice pool with hot tub area

wifi printer

super clean and comfortable. nice pool and hot tub

we asked the front desk for more towels and an extra laundry bag she told us that s not a me thing you need

we were there for a football convention and lots of kids were there

good room and gym

the pool and hot tub were wonderful and the hotel was walking distance to our seminar

everything, the room and space was exceptionally clean, breakfast had plenty of options, and the pool and gym

clean lady didn't put the paper sheet for laundry in the room, had to remind her and she forgot the very next

great hotel great location great bar great food

didn't have a poolside view. dinner menu was ok.

very professional and quick service for all of our needs even the room service was awesome

didn't know this hotel was pet friendly

that there was no breakfast service and even though the sign in the elevator said the bar opened at 5- there

located, plenty of parking, free coffee in the lobby every morning, seemed very safe, sanitizing wipes available

clean and ample parking.

was treated well by staff loved my room great outside sitting area along with fitness room

hotel is new with modern decor, very clean. pool and basketball court for kiddos.

then she informed my family that the pet fee was $250 plus a nightly fee

breakfast was just ok

breakfast was excellent. the oats and quiche were very nice. everything was very good

breakfast was same always

pet friendly w/ small fee

water was not available one day dew to a car hitting a pipe in parking lot

breakfast could use more attention

beds were great . breakfast was great

free breakfast is always great! i loved the bed!

the parking lot felt tight for a top hotel chain

the next morning when i planned on sleeping in that our door was right across the hall from the laundry room

limited laundry facility on site

room smell like wet laundry, ask to change rooms

i was put in one room that the toilet didn't flush and every time i've tried to use the guest laundry, i was

the breakfast was good. the location was good. we loved the shower and the room was very nice.

stay, helpful staff - great laundry facility and breakfast

everything was very clean (room, common areas, pool/patio and laundry room), breakfast each morning, dinner 3

the laundry room was a great idea

parking needs improvement

kitchen staff angela was great, friendly & went out of her way to please you

laundry facility was down

they only had that type of laundry and drying facility one option that was it but overall the facility is very

there was coffee mug stains on side table, tables, kitchen counter were not wiped

remodeling so the amenities were not available , pool,business center ,etc

the inside pool is very small

laundry doesnt work, coffee mashines in room dont have filters, they put everything to make coffe,

bath towel, no cups for coffee or water, doubtful group of teens hanging around lobby, dirty laundry on counter

the room was clean, the breakfast was great

jacuzzi, pool, and breakfast.

pool wasn t open as stated and the workout machines not functioning

bed, cable, free wifi,and the location where it was and what was around from the hotel lots of spots to go to

don't be alarmed by remodeling. good place to stay, excellent pricing, great pool, very clean

staff, super clean pool

the pool,beds,desk,tv & the piano

pool needed some work

the laundry area wasn't to pleasant.

don't know who does the laundry to keep your linens that white but they need a raise and a huge bonus

being able to smoke inside the room and the pool being clean.

pool location

nice, pet friendly and quiet

just one of the things she did was the guest laundry facility was out of order and she had her laundry personnel

everything was very good even the breakfast would definitely stay again

really good breakfast and great location

the breakfast was convenient

breakfast was ok

the laundry room was out of order

great location, nice breakfast area and good selection

i didn t wake up early enough to enjoy breakfast the bed was so nice.

bar was above what we normally see

the breakfast buffet could use some improvement. #givemebacon

guest laundry on my floor

was down but was fixed during our stay and no guest laundry, however, they do offer to wash your laundry for

the staff were very helpful and friendly and the breakfast was perfect!

in that seemed a little unsafe for a woman traveling alone eg parking area staff however wonderful, room

very nice, good location, plenty of breakfast options

no towels near pool, but know they were very busy and said would get.

close to venue. clean, comfortable and great breakfast.

breakfast was very basic

clean! nice staff! good food for breakfast!

to have shuttle service but only one van available to hold up to 14 people

furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

the parking

hit our car in the parking lot in the middle of the night and tore our bumper off

i didn't like the fact that you can hear all the activities that was going on in the parking lot

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

friendly staff. easy checkin. very comfy and quiet! breakfast was good!

breakfast choices

breakfast was excellent.

we were also so thankful for the healthy balanced breakfast the next morning as that was the only meal we were

staff was freindly every thing was clean.we stay here when we come to visit our kids.

masks, 2 towels for four person suite, no dish soap, one trash bag, undisclosed $150 pet fee

the facility is nice and clean the pool is great for the kids

the pool area is nice and the rooms are spacious this is my second time staying

kitchenette!

the pool area was very nice!

they have a laundry room you can use. you pay, but the convenience was worth the charge.

the hot breakfast yessa love it

enjoyed the gym and pool

place we ve stayed in this vacation staff was so accommodating great breakfast beautiful pool away from the

appealing to many, i'm sure, but not my thing, nor probably many with kids

comfortable,clean, nice amenities, free laundry

free laundry

was nice size, full-size frig, gym, newer and modern room furnishings, clean towels, and the laundry was usually

front desk didn t have anymore of our laundry soap so i couldn t do my laundry

i loves the clean spacious rooms with free laundry services.

smelled like spoiled, sour laundry

breakfast selection was great. pool, laundry, dining and grilling area was very nice.

big rooms - nice kitchen - good breakfast

the room was huge, clean, comfortable beds, safe, plenty of parking, the pool was really nice with fresh towels

clean, comfortable beds, gym,pool overall very nice place

friendly staff, clean room and areas, guest laundry facility, noise level.

parking , older facility

the hot breakfast was a plus

wished that the handicapped parking was more than 1 by the front entrance

breakfast and early check in

needs better parking...more parking...and more secure parking.

it was very hard to dodge them because they were directly in the middle of the turn into the parking lot

not a lot of parking up front ud83eudd37ud83cudffd

room and inside the property it was clean the morning we checked out we saw someone cleaning the parking

swimming pool is much smaller than it appears in the picture

the dryer in the guest laundry did not work

the breakfast was a 2 out of 10 cold cereal and bananas were the choices. plus coffee

feel that breakfast could have been more than just toast and cereal

ad said breakfast included and the hotel did not offer breakfast.

no breakfast

laundry only on one floor.

i stay in a lot of hotels & parking in proximity of building access is always important to me

the room was extremely clean and well kept, the front desk was very helpful and professional, the bar was pricey

not enough breakfast choices

clean and friendly. nice pool area but nothing special

breakfast did not have much variety or abundance