no laundry bags in either room

the pool was open and not freezing.

they were more like glorified gym towels

good staff, clean, good parking, amazing

great price for the hotel that included breakfast.

my personal guest who was invited didn't show up so i stayed by myself and did laundry

except i did not like the laundry facilities and there was not any smoking rooms

room fridge has no freezer, guest laundry only had one pair of machines.

plug on the ac had caught fire at one time and when you have people living there they need more laundry

they kindly had change for laundry at the front desk

very well lit outside in parking areas and cameras easily seen outside.

parking lot is somewhat limited.

parking lot was really well lit

it was very quiet and friendly staff. the hotel had some good breakfast with plenty of options.

pool was open but the hot tub was closed

we were there for a softball tournament and the washer and dryer were really old so we went to a laundry mat

that there's no laundry bag in closet

entrance, you had to drive thru the parking lot of another hotel to get to it

parking spots

couldn't make the wifi work so we just didn't use it

coffee bar souls stay open later

my only issue was the wifi wasn t really good, but my stay overall was great!

balcony, pool, microwave and fridge

the gym was clean and had fair amount of weights & machines

i had a great experience checking in, the bar service & checking out

breakfast was delicious

location not to far from goerge bush airport, and down town ,easy parking friendly staff clean, enjoy swimming

it was so bad we bought a mattress pad to try to make it more comfortable for our kids, but you could still

pool and jacuzzi were same temperature most days and very strong chlorine from both.

bedroom was separated from the livingroom and kitchen and both rooms were large and comfortable

also love that it has pool and exercise room and laundry machines to wash as you need

loved the free coffee and laundry facilities

there was an error in my bill, an erroneous pet charge, and the desk clerk, amit, fixed it promptly

ironing board was broken and the pool was out of service

i understand the rooms have a full kitchen but for someone like me that is traveling alone for one night, it

i have done laundry at hilton and it was cheaper

room got a third story room on the other side of the hotel from the pool they advertised guest laundry was it

no laundry on third floor. no issue since there s one on second floor, but take down the sign!

the pool was too small compared to the horrible humid weather

the location was good. i also like the privilege of having a special parking spot.

facilities where open long hours and the 24/7 gym and laundry came in handy

free breakfast is tasty and the pool area is nice too

the pool and hot tub was nice with the seating area's outside to smoke

parking excellent

parking and there were some people hanging out in the parking lot at odd hours.

breakfast, staff. location in area of interest. near iah

location as we were there for an event, lots of places to eat near the hotel, and the breakfast was great with

breakfast was good, we did not have time to use the fitness room or pool area, but those were very nice also

pool and jacuzzi, and a bbq place next door

our rooms were good size, clean, beds comfy, enough towels in bathroom and we enjoyed both the pool and hot

for me was they weren't serving a full breakfast all you could get was cold out of them's

pool

very good breakfast - good coffee, fruit, very good scrambled eggs

was super clean, had great ac which is most important to my husband, spacious restroom, and great breakfast

the breakfast was great, there were multiple options to choose from

he was folding laundry when we came in and welcomed us and checked us in

laundry area was clean

management should have increased security or at least watch the parking lot cameras

wifi wasn't working and there was construction in the rooms across from us that woke us at 8am on a

we like comfort bed, pool, breakfast, basically, everything!!!

vehicle was broken into on the parking lot and it appeared to be a weekly occurrence

so twice my kids had to sleep on the floor

breakfast was great

clean, hood breakfast, nice staff

additionally, labeled breakfast food items in braille, large print and standard print

laundry available on each

i used the laundry to wash my son s basketball uniform and the laundry room was even spotless

not enough parking stalls.. wifi wasn't free as advertised

no towels in the pool area.

not enough parking stalls.. wifi wasn't free as advertised

i was put in one room that the toilet didn't flush and every time i've tried to use the guest laundry, i was

limited laundry facility on site

the next morning when i planned on sleeping in that our door was right across the hall from the laundry room

room smell like wet laundry, ask to change rooms

nice, clean, pet friendly

breakfast was included, i wish we had a full stay to enjoy the facilities

great customer service, very nice staff, facilities, room brand new, breakfast was great!

easy parking

breakfast was a little repetitive.

the delicious breakfast buffet was excellent

just one of the things she did was the guest laundry facility was out of order and she had her laundry personnel

breakfast options could be a little better.

the pool was freaking for my kiddo

clean, well kept property, great breakfast buffet, location near restaurants

room was a little musty smelling and pool didn't open until 10am.

the laundry room was out of order

i could not close the curtain all the way on the window facing the parking lot and i was on the first floor

the breakfast buffet could use some improvement. #givemebacon

comfort, cleanliness, staff was friendly and the breakfast had so many choices

breakfast bar was above what we normally see

friendly staff, clean room and areas, guest laundry facility, noise level.

pool isn t very big so if that s a big deal than maybe it s not for you but it was perfect

breakfast and early check in

easy to get in and out of hotel parking lot despite it being behind another hotel

10 minutes from work and parking place is good

smelled like spoiled, sour laundry

breakfast selection was great. pool, laundry, dining and grilling area was very nice.

the only negative thing i can say is at breakfast my son had a sour milk.

room was very roomy and the full kitchenette was great

the gym is quite big

they have a laundry room you can use. you pay, but the convenience was worth the charge.

noise from outside (parking, highway) is not well isolated and all the activity enters the room

the hot breakfast yessa love it

door to the pool once u go out to pool you have to go around the side of the building to get back in the lock

the breakfast was great

free self laundry

when i was in the gym there was a constant stream of staff going back and forth to the laundry room

this was extremely frustrating when trying to arrange a shuttle

friendly staff comfortable beds the only thing we were surprised about was we got charged a $75 pet fee that we

early flight, we didn't get to partake of the included breakfast, however we did make use of the gym for a chest

it had laundry, a gym, seating luxury area and free coffee.

that the shuttle left before the stated time of 6 am.

nice washing machine and dryer (paid) and a nice little gym

convenience to the airport, free shuttle and breakfast

location. shuttle. breakfast. staff.

level 2 ev charging station was nice but only 2 plugs

the 24 hr shuttle service

gym was filthy, no towels and tv didn't work

from the airport and the airport shuttle makes it easy to get to the room is clean and the bed is comfy

maybe a flat fee for pet policy instead of daily.

onsite laundry area

there was only one laundry room with two washers and dryers

our bath towels smelled of fish oil - perhaps something had been spilled int the laundry

they seem to always have their laundry room and supply room doors open in plain view.

laundry room for longer

i didn't like the fact that you can hear all the activities that was going on in the parking lot

the parking

furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

hit our car in the parking lot in the middle of the night and tore our bumper off

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

proximity to airport. gym facilities really good.

close to the airport good gym

i couldn't connect to my company intranet with the free wifi

tram shuttle to terminals

like to see some gym etiquette signs up

kids were unable to shut

gym looks unused with high quality equipment

pool

amenities advertised were not available. the room and pool were both filthy and unkept.

laundry facility was down

they only had that type of laundry and drying facility one option that was it but overall the facility is very

only negative, and it s massive, is my friend had her car stolen from the parking lot.

not all breakfast foods were not available.

my kids looked forward to swimming & the pool was closed

while here i had to do laundry, ugh

breakfast was horrible no cereal for the kids

nice clean rooms and friendly staff. breakfast was very good.

friendly, clean and pretty nice area close to airport and shuttle service

place to stay at the airport - breakfast and a bar - what else do you need

the lounge area bar and the fact that there was a small laundry facility was very helpful!

shuttle driver was interesting and informative and very personable going from the airport to the

didn't notice when booking that they didn't have a pool, but it was so late and our room was so beautiful that

nice gym!

a pool within the building

no laundry facilities

for the rate, there isn't any refrigerator and safe box. and no laundry room too!

there was no facilities for doing laundry

on the way to airport my cpap machine fell fromm the schuttle i put a suit for 24 hour laundry and it was not

despite the hotel not having a laundry

room cleaned smelled good pool

very nice and friendly staff made me feel very welcome very accommodating pool and jacuzzi

even when my son and i used the pool they would come in and start smoking

the pool was open and clean. my kids enjoyed it

the pool,beds,desk,tv & the piano