laundry, chairs n umbrella for beach

there is also a laundry room which means you can pop on a load and sit by the pool while you wait for it

was disappointed and annoyed that there was no coin machine to change bills to do laundry

onsite laundry was

the pool is nice

always when you order a drink and in the restaurants/bars in the pool area

rooms, comfortable beds, kitchen has everything you need to make basic breakfast and lunches

the pool and bar was awesome

needed daily room service. slow room service. drinks were a little weak, but good

the food comes from a different kitchen so it is often cold

the staff was very friendly, helping me find the laundry and showing me a stairs to shorten my journey and

the laundry facility is way too expensive

laundry was expensive and annoying to have to go to front desk to get quarters

the laundry room was outside of the facilities

due to the huracane they said they have wifi an they dont.

swimming pools to choose from, a water park with slides and a lazy river

the food was great and the pools were quite fun

really liked having towels at your disposal at all the pool areas

d that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to

to get to the hotel you have to wait for a golf cart or van to come take you as you're a bit far but we walked

we had an issue with a front desk and a server, and got charged for a 130$+ laundry without any notice

t resorts that feature water activities enable air drying swimsuits and towels with hooks and a laundry line

when i asked, and the parking shuttle never arrived so i walked with a few things; there s no room service

didn't like you had to park your own car and take a golf cart back

it is located on the side of a cliff with the ocean view on one side and the beautiful golf course on the other

there was a pool by our room but the bar at that pool was never open the 4 days we were there

from ettian at the lobby bar who made some killer sangria, to milton at water s edge who gave us some great

not enough golf carts that take people to rooms and back.

activities for them to do, including the transportation trolleys, which were a favorite of the kids

the vibes are immaculate, you feel like you are on vacation and from the pool to the beach everything was on

you ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

request room service 3 times ! they can t fix the problem

maybe the signage to find things at night when driving golf carts

pool, beach, size and cleanness of the room

the spa is also very good

no wifi in the room

poor wifi.

on the second night, it was either too hot or too cold; no hair-dryer; wifi is unstable; the toilet board is

wifi did not work in room loud music from nearby beach bar

able to use wifi

we can hear the laundry machines late at night

the rooms by the pool smell of mildew. the staff quickly switched us to other rooms.

the casino is small but nice

we have 2 kids 5 an 3 our kids take naps

liked the room service

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and

and confortable bed was very confi, the hotel has a restaurant which is perfect to eat or drink, laundry room

there was no laundry soap

it was very good, nice breakfast, greetings very good! free laundry! no noice very good!

upon arrival we found out that laundry machines were complementary and there was a hot tub we could use, which

to do laundry you have to get lots of quarters from desk or casino

room service was quick

casino, being smoke free

very clean and it has a casino

our tv never worked and there were constant kids in the adult areas

laundry room was very convenient as well

and staff is always friendly, room was clean, love they have a laundry room

laundry dryers took too long to dry a small load of laundry (1 1/2)

bed mattress could be changed as well the laundry

24 hr laundry

when we left and got to our next destination, all of our clothes smelled moldy, and we had to do laundry

basically free laundry access to clean clothes at the end of the trip, daily credits for restaurant and convenient

there are only a couple of laundry machines so there was always a wait to do laundry

there was laundry and the pools were open late.

kept in contact with me but only asked if they could do anything for me but when i mentioned my laundry needed

there are adults that would like to swim in peace without the kids

loved the beach access, multiple pools, spa services, and the pleasant staff

the pools were fantastic and right on the beach. lovely hotel and staff.

pool bar and food closed at 6pm, which seemed a bit early

breakfast was $35 a person but well worth it

i was happy to be able to do my laundry at their 24 hr laundry room

room cleaning and laundry

laundry room on the premises

they do not offer a laundry service, but have washing machines and dryers so you can do it yourself

didn t like how u have to press a button to leave things like the laundry room or pool

they offer laundry but it takes 24 hours & doesn't make any sense to use dry swimwear

didnt provide a laundry room

for the money you charge i would have expected at the very minimum laundry bag and shower cap

the hotel now allows pets. i did see someone put their dog in the pool which isn't allowed.

breakfast variety was very limited to more americanize items

bar/lounge, mist now known as kumo, the rooftop pool, the hotel restaurant downstairs, the gym in the basement

there s a rooftop bar that has a great view of the beach and the area

the rooftop bar and restaurant views were amazing

i was on 10th floor so i could just take the stairs to the pool and the restaurant bar

front part under construction. the pool has no tile.

there's a laundry room in the basement which is handy to dry your soaking beach clothes

free soap for laundry was nice

also it's nice to have a pool, gym, and laundry and restaurants downstairs

do wish they would be more clear about the laundry service regarding obtaining detergent and fabric softener at

there's a laundry facility and restaurant inside the hotel, which was very convenient

there is a cafe and communal kitchen for cooking

are lots of thoughtful touches in the common areas coffee, tea, and water stations, a communal kitchen, board

easy to find parking in front, only one block to the beach, and really beautiful lobby and rooms

they dont bother but if you have pet allergies this may not be for you

even a yoga class is provided and the public kitchen can get things you

then says oh i thought you needed laundry service when the card clearly says do not disturb hanging on the door

103 and loved it, you will hear people and staff all day and nite because you are between the laundry room and

brighter laundry.

traveled during spring break and there were too many college kids in the hotel area, drinking and smoking

the kitchenette and bathroom was a little shabby. think homestay rather than luxe boutique.

the restaurant, and how close it was to the beach & other amenities & they did laundry.

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your

the food was good but pricey. no dryer in the room. cost of $10 per bag for laundry was good.

day, they were out of beach towels because the hotel had put all of the beach towels into the laundry at once

imagine being on vacation and having to find a laundry mat because the property you paid 1400 dollars to sttay

free soap for laundry

amenities - beach trolley, cafe, laundry

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests

pool area was clean and well maintained, laundry onsite is useful

friends used the laundry room and the dryer took a long time to dry, had to run them twice

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to

great location in condado laundry area and rooftop pool

at its highest volume and there is no way to change the settings the microwave is located in the laundry

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

the laundry room was so convenient

canario also offered to help with laundry

housekeeping even did my laundry for 10 dollars

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

wifi isn t in the room

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

laundry room was unkept

we had to pay for parking even the laundry you paid for

the food was good, access to beach, breakfast and parking garage access. laundry

resort definitely is great - amenities, location, pool, restaurants, bar, and casino are definitely items a

she gave me a dirty towel and said that s all we have until they finish the laundry

staff was very courteous and helpful loved having laundry facilities

pool and hot tub were awesome

the hotel had a nice pool area, great breakfast, very close to the beach

small pool

she didn t even know the wifi password

wifi works sometimes. location is subject to traffic

the breakfast could ve been better.

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

details trouble with one tv / didn t have laundry service as advertised

attached casino very nice

very easy to get overrun by one family or group of kids

if they want to make it more family oriented they need to have kids

i really loved the adults only pool

it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,

outside and another day was told to move my car when i was parked in the correct casa ciana parking

like the location, close to the airport also the beach and shopping centers, they also have parking which is a

having parking available made it very convenient

and just when i was parking the car the phone started ringing and i answered and there was this gentleman on

don't have their own breakfast, laundry, anything

the breakfast and laundry facilities were not available, everything else from the room to the pool and gym were

the laundry facilities were never available

the pool and laundry was not working.

the flooding side street and the lack of on-site breakfast and laundry availability

didn t like the expensive laundry room

working one elevator of two, laundry room closed, don t have a parking, breakfast is to go

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

the laundry facilities i felt were over priced, and the elevator was a little sketchy

facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no

told us they were taking longer than expected since they didnt have any towels left and the laundry service was

one more annoying thing - they charge an extra 75 usd for early check in or check out

breakfast room service was delivered in paper bags and plastic cups couldnt get any cute photos with the

the pool at the rooftop in the old building needs wall painting

wifi is not working anywhere ousting of the lobby

the breakfast was limited choice but quite delicious

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better

the breakfast is good but the prince is much

food , amenities, the pool area . rooms are perfect

breakfast to the room was served in plastic cups and burger packaging

never got it to work effectively) and little amenities one would expect (for example, plastic laundry bags) were

facilities like gym spa sauna and pool

there were a couple of small roaches in the kitchenette area of our room, the glass shelf in my sons' room fell

the spa is extraordinary, an over the top experience

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

of the pool was great, as well as the pool bar staff were extremely helpful

better room service but w/ covid the challenges are expected!

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service

rooms were clean, staff was freindly and helpful, and the pool deck was a great atmosphere

were extremely comfortable, the distance of the beach was exceptional, and the pool and poolside bar are fun