it was very good, nice breakfast, greetings very good! free laundry! no noice very good!

the room was clean and comfortable and they have free laundry facilities, you just have to ask for detergent

and confortable bed was very confi, the hotel has a restaurant which is perfect to eat or drink, laundry room

upon arrival we found out that laundry machines were complementary and there was a hot tub we could use, which

free breakfast buffet included omelet made to order. free laundry

to do laundry you have to get lots of quarters from desk or casino

the wifi wasn t great

breakfast great ud83dude03 pool, casino,beach excellent

the pools. they were a bit dirty. not for kids.

free drink coupon upon check in. 24hr pool with large hot tubs. amazing views. great gym.

the laundry service only one dryer working and not enought for so many guest

laundry room was very convenient as well

the hotel very nice and clean, lovely suite and laundry room a plus

laundry room seems endless to actually use the washer & dryer we end up not washing the clothes.

24 hr laundry

there was laundry and the pools were open late.

laundry room is free but does not wash clothes at all and the drier takes forever to dry clothes as

there are only a couple of laundry machines so there was always a wait to do laundry

kept in contact with me but only asked if they could do anything for me but when i mentioned my laundry needed

basically free laundry access to clean clothes at the end of the trip, daily credits for restaurant and convenient

pool bar and food closed at 6pm, which seemed a bit early

kids tv channel

the pool close so early i wish it open longer

room service presentation.

family and kids friendly. excellent location. great facilities.

didnt provide a laundry room

they offer laundry but it takes 24 hours & doesn't make any sense to use dry swimwear

for the money you charge i would have expected at the very minimum laundry bag and shower cap

i love the beach access from the resort along with the 24/7 gym

the hotel now allows pets. i did see someone put their dog in the pool which isn't allowed.

laundry room on the premises

room cleaning and laundry

i was happy to be able to do my laundry at their 24 hr laundry room

i love the 24 hour laundry room

the laundry room...machines were not working. ..

terrible food, no room service . please dont call that fitness room a gym.

front part under construction. the pool has no tile.

i don't see any room service in 3 days . they don't have either a refrige or microwave .

beachfront location and breakfast

rooms are set up with an unusual bed location and gym is too small

free soap for laundry was nice

the laundry facility was dirty

the hotel appears to have been recently updated with a lot of modern touches, a workout room, laundry, a nice

there's a laundry facility and restaurant inside the hotel, which was very convenient

they gave me discounts to restaurants in their facility and that i was given free detergent for laundry; staff

parking is not available

there is a cafe and communal kitchen for cooking

there s access to a communal kitchen where you can make tea or prepare your own food

thank you to the kitchen staff for making grilled cheese sandwiches for my husband

parking

then says oh i thought you needed laundry service when the card clearly says do not disturb hanging on the door

103 and loved it, you will hear people and staff all day and nite because you are between the laundry room and

brighter laundry.

however, i requested room service every single day

miss the bar not open

day, they were out of beach towels because the hotel had put all of the beach towels into the laundry at once

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your

the restaurant, and how close it was to the beach & other amenities & they did laundry.

the food was good but pricey. no dryer in the room. cost of $10 per bag for laundry was good.

imagine being on vacation and having to find a laundry mat because the property you paid 1400 dollars to sttay

amenities - beach trolley, cafe, laundry

pool and laundry open 24 hours

pool area was clean and well maintained, laundry onsite is useful

free soap for laundry

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to

great location in condado laundry area and rooftop pool

at its highest volume and there is no way to change the settings the microwave is located in the laundry

the laundry room was so convenient

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

housekeeping even did my laundry for 10 dollars

canario also offered to help with laundry

nice common kitchenette with fresh coffee in the morning

we had to pay for parking even the laundry you paid for

laundry room was unkept

the food was good, access to beach, breakfast and parking garage access. laundry

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

on the positive side, the location is great with a beautiful beach area, and the gym was very well equipped

staff was very courteous and helpful loved having laundry facilities

she gave me a dirty towel and said that s all we have until they finish the laundry

the choco cortes bar in the lobby was a great recommendation

location and have a connection to the nice restaurant and bar ,,parking has a extra fee a decide parking around

the gym is good for a cardio workout

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

close to the beach, easy check in, good location, friendly staff, pool

she didn t even know the wifi password

great location. easy access to room and pool.

the breakfast could ve been better.

details trouble with one tv / didn t have laundry service as advertised

kids were in the adult only pool

food at the pools and room service was great

great we had room service

t initially advised of the $25 daily food credits as well as the casino credits that were specifically for

the pool and laundry was not working.

it smelled like wet laundry

the laundry facilities were never available

the flooding side street and the lack of on-site breakfast and laundry availability

not being able to do laundry

didn t like the expensive laundry room

that the laundry dryer cost was high

working one elevator of two, laundry room closed, don t have a parking, breakfast is to go

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

musty room, small king room, nasty breakfast l, no laundry onsite

the kitchen is equipped with basic essentials

good news casa ciana has a parking lot they are upgrading

having parking available made it very convenient

like the location, close to the airport also the beach and shopping centers, they also have parking which is a

most importantly, if you need parking this is one of the few places that offer private parking

told us they were taking longer than expected since they didnt have any towels left and the laundry service was

breakfast could be ordered the night before and be delivered to you room

the view from the pool is amazing and even from the other pool at the sister property

attentiveness,location, adults only

there is a roof top bar with nice views of the lagoon, and they offer free

never got it to work effectively) and little amenities one would expect (for example, plastic laundry bags) were

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

spa prices quite high so declined

tequilas, front desk, hotel entrance, and with butler and concierge), and excellent housekeeping, kids and adults

the staff at the pool, the pool bar and restaurant were excellent.

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

the breakfast was limited choice but quite delicious

exceeded expectations, breakfast system could be improved. pancakes were raw.

the rooftop pool and bar are definitely highlights, offering a perfect spot to relax while enjoying a drink

the room, views, pool, staff and food were fantastic!

mini bar was never restocked even after i asked them to do so

room service consistently missing something

gym is pretty small but has everything essential.

the way it looks on the inside, the outdoor area, the pool, the friendly staff, and the extremely comfortable

great hotel. love the pool and location

no house keeping (laundry & trash sat in our room all 3 days) no change of linens even when asked

one elevator, loud air conditioning, shared pool with restsursnt

they are able to give you a $17 daily credit to their snack bar in the lobby

pool was a bit cold, no jacuzzi.

clean and cozy in which my damily & i were very pleased and happy with,my children loved the pool, my husband

the door was broken so we ended up being moved to a less desirable suite, that took away in unit laundry(one of

having the ability to cook, do our laundry, and

i love that they delivered the free breakfast to the room

location, free parking and free breakfast.

i appreciated the free parking and wonderful room service breakfast

bring some smaller bills to use if you plan on doing laundry

great location, nice views, friendly staff, self laundry service

for almost $400 a night there was no breakfast or even free wifi

pool area was awesome as we used it while waiting for our room to be ready

gym is very basic.

the hotel's laundry room was a welcomed sight

biggest advantages it does have laundry room

pool area was superb

it says you can have 2 adults and 2 guests and also kids are free

wifi didn't work properly, we didn't have hot water at first, had to call the front desk to fix it,

coin laundry facility

the laundry area needs some improvement

on my fourth night there i tried to do some laundry before my departure the following day

only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof

was great - close to where we need to board the cruise ship laundry facility was

it was bolted down in the lobby in the laundry room

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

the laundry facilities

staff was rude and didn t revise us with the security code for the main door entrance or the wifi password

directions for wifi and tv did not work

the laundry room had only 1 machine that was working

working laundry equipment

loved the guest laundry room and staff was always helpful and genuinely nice

no room service or free laundry

wait time to use the machines at the laundry mat was too long given that there was only two working washers,

laundry out of order, tv did not work in hotel room, tv was not replaced in hotel room, loud

done panhandling for change in lobby of our resort, the dryer didn t even work so we had wet laundry hung all

the only issue is the small laundry facility.

inadequate self-laundry service

the pool and location and beaches

don t have laundry

beds were comfortable location was great and on site casino was excellent

access to everything, room service was fast, staff was extremely helpful, the shuttle took you to all of the

zen spa facilities and restaurants

zen spa was also great, relaxing and the therapists very helpful

shes stayed in her celphone maybe she was on her break understandable, so we walk through the laundry zone

i couldnt access to finish my laundry to leave before 2pm

bar by the pool was not open both times i used the pool and the laundry room only had one washer wish it was 2

another thing is the kitchen

the pool area is beautiful

noisy . laundry didn't work.

no hairdryers 3) the hotel management and staff are terrible: the cleaning staff throw bags of laundry from one

either way pool is really small not suitable for kids

we enjoyed hanging out at the rooftop bar and pool area for awhile

beds and when we arrived, discovered we got a full apartment with 2 bedrooms, 2 baths, loaded kitchen, living