) exceptionally clean, beds comfortable, quiet, laundry facilities and good ac

laundry services on location were great

would have been more convenient for laundry if a change machine was located near the machines.

outdoor seasonal pool

where cars are parking

laundry facility was a nice surprise

very nice staff. breakfast was good each day. hotel was very clean.

common folks pet vs

is our second time at this hotel we like the convenience and that we can bring our dog however pet friendly

the breakfast included scrambled eggs and ham

breakfast was brilliant. lots of choice. the reception staff were so friendly and helpful.

the living room and kitchen to the bedroom and bathroom, everything was immaculate

didn't have breakfast there therooms

also the laides in the breakfast the are in hurry to remove

there is also an indoors pool and a small gym

more than one laundry facility

the loud obnoxious family with kids running around until midnight.

didn't get to try pool or hot tub cause it was busy with kids and no parents

hot tub and pool

didn't get to try pool or hot tub cause it was busy with kids and no parents

breakfastwas okay pancake machine was cool coffee was good and hot laundry

felt like a hotel for kids

breakfast was the best

still serving hot breakfast with all safety protocols in place (i know because i work in restaurant mgmt)

location was good. close to i-83. cheddar's in the next parking lot.

would've liked laundry room

they do not have laundry available on site either for the customers to use

the 2 housekeeper's on the 2nd floor were also very polite, i asked for extra towels and laundry bags and she

no guest laundry. it was a long ways to a local laundry mat

no laundry and pool wasn't heated

laundry facilities. small and not clean.

it had pool, and a laundry machine

it was good parking. laundry facility onsite

running laundry buggies all hours of the night

the staff was very helpful for us. the laundry fac was very nice as well.

staff, laundry, outdoor areas.

room, stove tops needing repair and broken shelves in the shower to the dryers not working in the laundry

room was across the hall from the office and laundry room

full kitchen and laundry services

full kitchen and laundry services

advertised laundry facilities

had to take dirty towels to laundry to get clean ones, had to ask for garbage bags because nobody picked up

please update to allow for card use as well even laundry mats have that

the smoke detector alarm had the battery low cause it was beeping never was changed, used the laundry room it

noisy maint. guys in morn. laundry rm.noisy ppl upstairs walking around slamming doors all night

my tv didn't work for a day in a half the pool was cold so we didn't get to enjoy that.

breakfast was mediocre

prohibiting pets at all in the food/breakfast area would be respectful

give any information about breakfast or where was the elevator, or other facilities like the pool

wifi did not work

is a nice indoor pool and fitness facility

pool and hot tub was really nice

the bar has always lacked quality staff.

wifi did not work which made it impossible to stay during a business trip

pool cleaning person was off on a very busy saturday spa was not available for use friday,

the laundry room came in handy as we got caught in the rain and needed to dry our clothes

not that it bothered me, but you are told at check in its a laundry list of items

the second night at 10:30pm one of their kids stood outside out door crying and screaming for about 15 minutes

free breakfast was an a+. went swimming in the outdoor pool and it was very relaxing.

the breakfast was great.

for two night had four people in room they said there was not any throughout the whole hotel that laundry was

room size is as good, laundry option and breakfast.

the price was a little high. the room was large enough, with a clean spa tub.

the pool was a bit too cold.

we loved the pool and hot tub

on site self laundry which was highly appreciated as we had a long stay

room next to laundry people washing clothes after midnight until 1am not good

there is a gym that allows 2 people inside except when it s open

our room was clean, the breakfast was great and the staff was wonderful

kids enjoyed pool and i was able print important papers i needed which was much appreciated.

lack of parking and laundry was inconvenient but the rest of the amenities and the amazing staff made up for it

wifi

food, bar service, location

hotel lobby and bar were both elegant and welcoming

lobby and bar were incredible

also right by the maids room and laundry room and they are not quiet

laundry facilities were hard to find and not included in the directions, although the staff did

room was above the laundry room

signage for finding rooms, only one elevator so a fair amount of walking, maintenance issues with laundry

we really appreciated having the laundry room

no laundry room

room that we were initially assigned was not cleaned by room service

i previously had a bad experience with room service

would have liked more spa options that's why we picked the place.

room was nice with a comfy bed, spa staff was nice.

only complaints would be that there was a cutoff time for laundry, the pool/hot tub were only open until 9pm,

had a laundry area,also the hottub was great

very clean friendly, staff were great, they have a laundry room for guests which was so nice and modern and

the laundry room was a nice feature that we used

bkfst was great and facilities like pool and laundry were good and convenient.

we used the laundry, which was so nice to have available

convenient to airport cold breakfast available very early am

'continental breakfast' was the worse i have ever seen

no cereal for kids

breakfast was good

breakfast was good & the hotel & room was clean. laundry on site was convenient.

smallish bathroom, but functional. the tub shower needs a grab bar for older guests.

comfortable. good breakfast. great staff.

great breakfast

the next morning about 7 am a bunch of kids were playing soccer in the hallway

we had to do laundryand you had no detergent for purchase

was disappointed that bar was not available sunday night

room was large, lots of space. bed was comfortable. lots of parking. friendly employees.

responded to a call for a shuttle quite late at night

shuttle was wonderful

couldn't do laundry because the washer was moldy

food, laundry, gas, highway access right across the street

need a larger laundry area (at least double with new machines), room was not very clean , hair in bathroom,

friendly, family oriented hotel with a laundry room and great breakfast

have coin operated laundry facilities but no way to get change

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

the laundry machine was a huge plus

no laundry room really. thought the pool needed maintenance.

wifi was a bit difficult to log in to but eventually i discovered how to make it work but i did

there is a hot tub, indoor and outdoor pool, arcade, and gym

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

the hotel was very clean and the pool was such a nice place to decompress after a long day

a big plus is that the hotel had a gym

location; a 10 or 15 minute shuttle ride from harrisburg airport, and a nice restaurant right next door

comfortable bed and friendly shuttle driver

the kids loved movie nights by the pool on the weekend nights

advertised game room. they had one game in corner next to pool. kids were disappointed

good location and free parking.

great pool!

parking lot was too dark. need more lighting.

there were a lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby

place was a zoo of little kids like hundred of them running around screaming in hallways at 11pm the staff didn

also, the hotel was very loud due to numerous soccer games and kids yelling in the hallway late at night

place was a zoo of little kids like hundred of them running around screaming in hallways at 11pm the staff didn

the bathroom had a great 1/2 wall for the toilet which was helpful when kids were running in and out of the

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

has laundry facility although i didn't use it

to the laundry room

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

no room service no laundry

4) no laundry facility out of order; 5) no exercise room

no ice machine and no laundry room .

to $300 each room, two days after check out still waiting for the hold fees to be released, the laundry rooms

was closed for the season, notched down for renovations, laundry room closed down also, no one cleaned our room

the breakfast was good and the onsite laundry was convenient.

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

the pool could be a bit bigger and maybe add a hot tub.

my family had a beautiful stay, and the breakfast was good as well

has pool but we didn t get to use lots of parking right off highway 24 hour pantry usb wall outlets lots of

would have liked a chair in the laundry room

nice variety for breakfast

breakfast was very good. good parking. staff was extremely nice and helpful.

of the staff, the comfort of the room, the amazing water pressure of the shower and the breakfast was really

we enjoyed the pool & hot tub also

not to mention the most accommodating guests laundry room, and seasonal pool

wifi, no room service

there were young kids wandering from the parking lot to the hotel, and one playing in the back of a pickup,

the pool had to much chlorine other wise no complaints

i liked the location and the pool

breakfast was excellent

the pool was very small and cloudy, but my son still enjoyed his time swimming

the breakfast cook for the weekend had a hotel of soccer tournament kids yet she kept everything hot and stocked

my kids love juice

we enjoyed our breakfast in the morning and the hot tub/swimming pool

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

in the bathroom drawer there was someone dirty laundry

the suite really nice and i liked the kitchen

my kids felt like they were home and we were very comfortable with the environment

no hot water alot a noise from kids after the posted quiet time

very clean and very hospitable. pool and hot tub a major plus

they moved their bar and dinning room into a conference room

left me didnt ask for id or anything breakfast was torn down early so dont wait before they close wifi didnt

have us the wrong type of room first, so there was no sofa bed for our kids

more vending options or even arcade games / ping pong table for kids

my soon was across the hall from where the laundry room was so all night all i could hear was the laundry being

the parking lot and sidewalk should have been cleared of snow and ice and were not.

think the parking areas need to be brighter

we were sad the pool was closed due to renovations.

the pool was super clean and relaxing

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

bar and food serving at bar closed early in my opinion.

pets allowed

we also had an evening meal on the first night at the bar and the food was exceptional

the pool, jacuzzi, free laundry. my room was amazing..

on-site laundry

staff member used all of the washers doing personal laundry, leaving none for guests

were on the first floor and our view out our window was just the parking lot

pet friendly and convenient for staying with family

friendly, super clean, and exceptional breakfast!

worth paying if you need extra space or a full kitchen

breakfast was amazing the staff so attentive - constantly in view and rearranging and organizing

love the full kitchen and separate bedroom

breakfast, great pool area, great eating area inside and outside

were laundry and trash containers in the hallway on the first floor my entire stay

the room had a lot of space and a nice kitchen the free breakfast was good pool was very nice

little noisy with kids in hallways

the breakfast was very good, the best experience to visit hershey s park loved it and we will back

breakfast could have been a little hotter, but was good variety.

laundry facility was appreciated after several days of an already active vacation

price of the laundry machines was different than the ones displayed

and travel size items like deodorant, razor & shaving cream even laundry soap

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

we used the laundry facilities and the gym

got to do my laundry

breakfast options were good, the beds comfortable, there was a few games in the guest laundry area, we liked

the room was sufficient with what we needed for towels and it had some hangers and laundry bag

laundry facilities were excellent, and atm on the premises very helpful staff

we had a water leak from our room to the laundry so staff came in and 2 phone calls

they had a nice pool and video games, laundry facilities

we had to go through the pool area to get to the small arcade/laundry facility and just that small walk through

i was able to do laundry while

there s a laundry accessible

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

plenty of parking

i liked that they had hbo and netflix and the wifi was good as well

pool was clean and did not have a strong smell of chlorine

laundry, placed in the hall was not replaced

a number of hotels that i can no longer stay in due to their use of scent in the rooms and in the laundry

one of the maintenance staff seemed a little annoyed that i was doing laundry when he wanted to mop (i was

dryer in the laundry room took my money but after hotel staff couldn't start it i stayed and after several more

guest laundry room, list of nearby shops,restaurants.

the laundry service was free.

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

laundry room smelled like mold

parking lot was small creating tight parking

staff was very gracious, breakfast was very good and the staff serving the breakfast were very accommodating

the room, pool, laundry facilities and breakfast options

& laundry facilities were very clean, speedy check in & great location to stay for hersheypark

staff very friendly and helpful. guest laundry facilities were very useful.

very clean room, get lobby with games for the kids. free cookies!

would have like an outdoor pool

should have a coin machine in the laundry

coin operated laundry

everything was clean - you couldn't ask for anything more (except maybe for someone to do my laundry when i

that i chipped off myself, the elevator rug was filthy, the hot tub was not filled and the onsite laundry was

for a quieter room for my originally booked nights & without hesitation they moved me to the golf course