clean, nice landscaping, laundry facility. rebecca was nice

there is a very useful guest laundry and at $3 a pop it s also very affordable

the ice machine was broken and guest laundry wasn t working

the laundry

pool is not open

would have liked a chair in the laundry room

parking in rear, especially for handicap

i like the breakfast and pool. i like how it s close to restaurants. also the parking is big.

location was great and good resturants in same parking lot

pet fee not mentioned at check-in for a non refundable deep room cleaning when our room needed a

we ordered room service and the food and service was awesome.

not ideal with kids

they made us wait 25 minutes to get seated while there were 5 empty tables in the bar area where we wanted to

great gym

nice, and the rooms are exceptional, everything is very clean, staff is friendly and we loved the room service

so many fruit flies at breakfast

management was rude. only the bar tender was respectful

breakfast actually made me a little sick but it was because of my own fault

haven't seen a hotel breakfast like that in a long long time

grab bar should be at the back of shower stall not the front

breakfast isn t the best unless you like waffles

poor laundry

the hotel has a lot of amenities (e.g. laundry, restaurant, pool).

washer seems not work very well, the drying function cannot work, and need to ask for laundry detergent

laundry facilities have only one washer and dryer

there were kids running wild throughout the facility

also the pool was super warm our first night but the 2 nd night not so much it was a big

big room and mini kitchen.

room service due to understaffed we were only about to get fresh towels when we asked our trash

very small gym

breakfast section was very good and healthy choices

the laundry room was a nice feature that we used

very clean friendly, staff were great, they have a laundry room for guests which was so nice and modern and

had a laundry area,also the hottub was great

only complaints would be that there was a cutoff time for laundry, the pool/hot tub were only open until 9pm,

bkfst was great and facilities like pool and laundry were good and convenient.

laundry bags, ironing board and iron were a plus too

no laundry room

so the kids can still swim when it rains

they are pet friendly

only complaint is, our room by the far rear parking lot continually smelled of cigarette smoke from the folks

the breakfast was amazing!

the buffet breakfast is probably the best i've had in a hotel

washing machines and dryers to wash all of clothes, 1usd which was perfect when traveling with 3 kids on 3 week

the full kitchen in the rooms and the shower only was excellent and easy for my aging mom

the breakfast was great. there was a nice variety of breakfast items.

the room location was near the laundry room and on the first floor where water and flushing can be heard

parking location clean

parking

i did think a grab bar by the toilet would be nice for old people like me or not really handicapped but nearly

everything the food on point the amenities for the kids are great

laundry staff excellent service

no laundry bag available in the closet

room was on the same floor as pool, fitness, and laundry room

there was no ice bucket or laundry bag

wifi and noise reduction

room service comes in paper bags and sometimes was not in a timely manner

pool different tower from where we were staying and parking lot distance. hallways dark colors.

it was loud. kids running up and down the hallway for hours after midnight

$13 per day is questionable what all others have as an standard included amenity) pool and spa were closed city

the website very clearly states that the gym is open

laundry machine was not working (however, the staff was extremely helpful with finding me an

accommodating to kids

walking across parking lot to isaac's was great also

an indoor pool

tons of kids and soccer parents who monopolized the pool and continental breakfast and the parents

due to covid the bar was closed but not a deal breaker

dont check the pool towels overnight so we went back and there wasn't any towels to use we had to have grandma

have a bar instead so it's more of a business hotel but we made it work as a family stay and the kids loved the

the pool was great

we loved that it was pet friendly and you welcome the dogs as guests

very cheap guest laundry

the pool area was beautiful. at time felt as if we were in italy

experience was wonderful from the time i got out my car and was greeted with the doorman to the spa services

we also really loved how spacious it was along with the fireplace

great room service

hour front desk with a little shop laundry and a care package of food when you leave very nice touch

friendly staff, big room, next to applebys, laundry on site, decent car park, quiet rooms, comfortable beds,

the free breakfast was great very convenient for my kids

the pool was so refreshing that seems to be a rare commodity these days at other hotels

very friendly staff. the water in the pool was warm. so many motels have the water too cold.

valet service is available as well as laundry, a gym and an area to use a computer, printer and desk if needed

convinient laundry.

not the best location, as we were right next the the vending machines and across from the laundry room

our friends room was less than satisfactory as their first floor room was next to laundry and was noisy and

comfortable bed, very clean, self service laundry, kitchen

the pool was closed 2) the fitness center was closed 3) the laundry room was closed 4) no hot

laundry room facilities could use a much needed upgrade!

overpriced for the what you get. not enough laundry units.

quiet, safe parking lot, room was clean, location

loved the delicious breakfast that was provided

laundry was taken by someone who was apparently washing clothes for the week , it took almost 3

pool was very nice and our kids had a chance to enjoy a dip

accommodating staff at front desk; heated pool area; the mini kitchen; the mini living room with stylish dividers

safe and great area close to restaurants,stores etc pet friendly for my lil doggie stella

we had to sit out in the chilly parking lot for about 40 minutes

rooms felt muggy and had a strong odor similar to dirty laundry and a locker room

like the location most, but also liked the clean room and the daily cleaning/laundry service

laundry room too small very hot

was quite nice having an onsite laundry; room was clean and there was even a folding table

we had planned to play golf but were unable to on the saturday

everything was clean - you couldn't ask for anything more (except maybe for someone to do my laundry when i

should have a coin machine in the laundry

that i chipped off myself, the elevator rug was filthy, the hot tub was not filled and the onsite laundry was

coin operated laundry

this is a pet friendly hotel and the grounds plus area intended for dogs is littered with construction debris

hotel offered onsite laundry and had a decent gym facility

and they didn't have laundry detergent the whole time i was there

also wifi not good and staff walked into our room not knowing we were there

suite gave us the extra space we needed since we have two long young kids

i liked the wifi, jon was stronggggeeee

the room, pool, laundry facilities and breakfast options

& laundry facilities were very clean, speedy check in & great location to stay for hersheypark

staff very friendly and helpful. guest laundry facilities were very useful.

the bar was open when we finished with the adam sandler show and it was nice to be able to sit down and

very limited staff in the bar/kitchen staff

laundry on premises

we used the laundry, which was clean and easily accessible

clean room quiet hours posted everywhere! strong wifi

also, the security i have on my computer wouldn't let me connect to their wifi

of pool rules and gym as unsupervised tons of children made them both unusable by adults and we paid extra for

got to do my laundry

we used the laundry facilities and the gym

the pool and arcade were great for my kids. the laundry was also great to have on site

laundry facilities were excellent, and atm on the premises very helpful staff

the 2nd day the front desk staff had the laundry staff come and change our bedding

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

price of the laundry machines was different than the ones displayed

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

laundry facility was appreciated after several days of an already active vacation

and travel size items like deodorant, razor & shaving cream even laundry soap