we used the laundry, which was so nice to have available

'continental breakfast' was the worse i have ever seen

she was so helpful and comforting-i had to say good bye to my kids, so there were some tears

stayed during a huge soccer tournament apparently didn't know so n there was kids from like 7 to the teens

wish the food from bar was available before 5

we had to do laundryand you had no detergent for purchase

shuttle was wonderful

they do have a bar & restaurant that s has breakfast lunch and dinner but we personally didn t eat there

happy with how close to the airport and also having a shuttle

responded to a call for a shuttle quite late at night

the breakfast was good and the onsite laundry was convenient.

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

only complaint i have is that the indoor pool was cold

it had a gym that was fun to use in the morning

convenience, indoor pool

the laundry machine was a huge plus

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

no laundry room really. thought the pool needed maintenance.

i like the location and and it was pet friendly

the pool vibe in the summer is great with great outdoor fun

have coin operated laundry facilities but no way to get change

friendly, family oriented hotel with a laundry room and great breakfast

need a larger laundry area (at least double with new machines), room was not very clean , hair in bathroom,

balled up straight from the laundry bag

food, laundry, gas, highway access right across the street

especially kids

no resepticals for pet waste

plenty of parking

should fit 2 adults and 2 kids (accoording to bookings

close to everything. kids liked the pool.

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

we didn t eat breakfast there.

slooowwww!!! elevator pool in front of property entrance next to parking lot

the children were in the bar area

pet fee is too much.

place was a zoo of little kids like hundred of them running around screaming in hallways at 11pm the staff didn

the stampede of kids waking me up screaming and yelling running around everywhere

late night parking was a problem.

also, the hotel was very loud due to numerous soccer games and kids yelling in the hallway late at night

kids running up and down the hallways each night, some even screaming

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

has laundry facility although i didn't use it

to the laundry room

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

in the bathroom drawer there was someone dirty laundry

kitchen needed to be cleaner

spacious room, we loved the 2 floors apartment with 2 bathrooms and a well equipped kitchen, it was very convenient

the suite really nice and i liked the kitchen

the location and the bar area. room was cool and comfortable with a great kitchen area.

style of the room was very nice and was enough room for my family of five, kids 6,4&2 the breakfast was delicious

kids loved the pool

pool/spa/gym looked nice but we did not use

also, the staff for the breakfast and bar area were very efficient and so nice

my soon was across the hall from where the laundry room was so all night all i could hear was the laundry being

place was great.. nice pool good waffles at breakfast

the pool needed a good scrubbing .

the pool was super clean and relaxing

very clean, nice pool, great breakfast

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

like that they had an indoor or outdoor pool and hot tub the staff was very nice and there was a hotel bar and

we also had an evening meal on the first night at the bar and the food was exceptional

staff, very clean facility, rooms spacious, beds n pillows ver comfortable, pools n spa was great this is where

pool was clean, not crowded at all even for a weekend

more parking closer to front would be nice

we were unable to take advantage of the swimming pool due to our baseball tournament schedule, but it was nice

love the full kitchen and separate bedroom

worth paying if you need extra space or a full kitchen

staff member used all of the washers doing personal laundry, leaving none for guests

on-site laundry

the pool, jacuzzi, free laundry. my room was amazing..

the pool, jacuzzi, free laundry. my room was amazing..

the treadmill equipment worked in the gym as the bike and elliptical were not working properly

were laundry and trash containers in the hallway on the first floor my entire stay

the room had a lot of space and a nice kitchen the free breakfast was good pool was very nice

little noisy with kids in hallways

the hotel was a bit noisy with kids, but not sure you could do anything about that.

the manager was very friendly. the lobby was clean and organized. kids loved the pool.

friendly helpful staff, calm, great location, great indoor pool, laundry, close to shopping and food in

we had to go through the pool area to get to the small arcade/laundry facility and just that small walk through

laundry onsite was also perfection

they had a nice pool and video games, laundry facilities

we had a water leak from our room to the laundry so staff came in and 2 phone calls

laundry facility was appreciated after several days of an already active vacation

and travel size items like deodorant, razor & shaving cream even laundry soap

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

price of the laundry machines was different than the ones displayed

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

guest laundry room, list of nearby shops,restaurants.

guest laundry wasn t operating

one of the maintenance staff seemed a little annoyed that i was doing laundry when he wanted to mop (i was

dryer in the laundry room took my money but after hotel staff couldn't start it i stayed and after several more

laundry, placed in the hall was not replaced

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

breakfast buffet was excellent

were kids running up and down the halls slamming doors, screaming and banging

really enjoyed the breakfast selections and the friendly & diligent staff.

the laundry service was free.

laundry room smelled like mold

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

pet friendly.

bathroom and poor room service

fridge and microwave was nice. loved that it had the pool, laundry room and games for the kids.

breakfast options were good, the beds comfortable, there was a few games in the guest laundry area, we liked

got to do my laundry

the room was sufficient with what we needed for towels and it had some hangers and laundry bag

the 2nd day the front desk staff had the laundry staff come and change our bedding

has a laundry room and a (small, indoor) pool just down the hall

it was a little disappointed as we were expecting to go for a swim with the kids in the morning, but the water

and the pool on site was nice for the kids

i felt safe as a solo mom traveling with small children and had plenty of room to keep the kids (4 and 2)

nothing, parking lot looks like it could get cramped when at peak times.

rooms pool laundry area fitness room breakfast

we ended up accumulating wet laundry after being in water

was clean, nice rooms, wonderful breakfast, spacious hallways, nice pool, and the staff was very friendly

the gentleman in the lobby/breakfast area was attentive and friendly

was close to hershey park (straight down the road) and there was plenty of parking

no room service no laundry

no ice machine and no laundry room .

the breakfast, laundry and maintenance were some of the things that i witnessed

4) no laundry facility out of order; 5) no exercise room

to $300 each room, two days after check out still waiting for the hold fees to be released, the laundry rooms

not to mention the most accommodating guests laundry room, and seasonal pool

most were smoking and talking quietly

pool

the kids were very disrespectful

the pool was also clean and breakfast was very good

my kids love juice

excellent breakfast and we stay here twice a year,and nowhere else.

the breakfast cook for the weekend had a hotel of soccer tournament kids yet she kept everything hot and stocked

we liked that it had a pool and that it was a good central location for vacation

been in maine with stricter lockdown and still was able to use pool

the room, pool, laundry facilities and breakfast options

& laundry facilities were very clean, speedy check in & great location to stay for hersheypark

staff very friendly and helpful. guest laundry facilities were very useful.

my booking was double bed for the kids room but they gave me only one king bed.

lobby bar closed

that i chipped off myself, the elevator rug was filthy, the hot tub was not filled and the onsite laundry was

everything was clean - you couldn't ask for anything more (except maybe for someone to do my laundry when i

should have a coin machine in the laundry

coin operated laundry

spa in pool area was not working

no laundry room

hotel was dirty, there was garbage and dirty laundry in the hall ways

there was no bag for my dirty laundry

for a king room queen room and bed was small with 1 adult and 2 kids in the bed some ambulance noise so i used

i needed an early check in and the lady working the desk had a room for me in 15

in hallway during the night, woke us up several times with conversations and kids, sunday was packed with dance

pet friendly. nice pet area. close to the park by the river. room size. business / wifi area.

thing i would say is that the indoor pool was not heated and the water was ice cold , i was expecting for this

pool, fitness facility was nice

ice cold , i was expecting for this kind of hotel with location should have heated pool for the kids to enjoy

staff, location, laundry,and room

the laundry facility came in handy too; also vey clean

we ended up staying two weeks and that was with the pool/ fitness area closed due to covid-19

clean, spacious nice small kitchen area with hot plate option

facility with amenities such as a gym, indoor pool and outdoor area

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

full size fridge, garbage disposal, mini stove, and microwave, you can use the gym and do your laundry for free

convenient to every service you need, free laundry use, handy small kitchen, good housekeeping

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

i like that you offer free laundry

free laundry room just bring your own soap

the pool could have been a little cleaner. but we did enjoy a swim.

they charge me a pet fee, but didn't have any ground set up for the pets

and breakfast did not meet expectations, hotel had a very large group of amall children for some type

good breakfast and great

pool

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

drinks at the bar were higher than expected.

my daughters and i loved the breakfast, the spacious room, the pool and the breakfast

the very small pool with high energetic kids.

they said they knew the heater was broken but they weren t going to fix it because the kids like it

but the only thing i was disappointed in, was that there was no regular coffee packets in the kitchen

swimming pool in the hotel was well maintained and the hotel itself was very clean and organized

the pool could have been temperature regulated.

only negative is we were supposed to have connecting room for our kids, and they were not together

room was described as full kitchen with pots and pans, no breakfast mentioned

breakfast was amazing, served in a sunlit dining room with views of the yard/ gardens

service with a fridge full of drinks, a table with homemade afternoon snacks, hot tubs and fireplaces in almost

insecure wifi

thing we would have liked would have been a heads up or some choice in what we were served for breakfast

coziness of staying at a bed and breakfast

free laundry was an excellent

laundry is free, but there are limited machines

kitchen with full fridge. free laundry. breakfast.

laundry area is very nice

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

bkfst was great and facilities like pool and laundry were good and convenient.

only complaints would be that there was a cutoff time for laundry, the pool/hot tub were only open until 9pm,

very clean friendly, staff were great, they have a laundry room for guests which was so nice and modern and

the laundry room was a nice feature that we used

had a laundry area,also the hottub was great

i was on a long stay hence a small laundry came in handy

washing machine and dryer available, staff should sell laundry detergent and other laundry supplies

the washing machine was not in service so i couldnt do laundry

laundry, only has 1 washer and 1 dryer and the dryer wasn t drying well

top floor was finished but first floor, entrances breakfast room , laundry and halls all being painted, drywalled

the beds were great and the breakfast was very good. great having the laundry close.

location of room next to laundry and ice machine creating excessive noise outside of room.

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

i wanted to do laundry but the front desk was out of quarters for the machine

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

the breakfast coordinator was extremely responsive to needs

breakfast was great and was always stocked

impeccably clean spacious rooms. very nice staff member covering the bar area in the evening.

the room was very clean and comfortable i love how they even have a bar downstairs

wonderful breakfast