staff very friendly and helpful. guest laundry facilities were very useful.

& laundry facilities were very clean, speedy check in & great location to stay for hersheypark

the room, pool, laundry facilities and breakfast options

would have like an outdoor pool

my kids enjoyed the pool and i appreciated having starbucks downstairs

everything was clean - you couldn't ask for anything more (except maybe for someone to do my laundry when i

that i chipped off myself, the elevator rug was filthy, the hot tub was not filled and the onsite laundry was

coin operated laundry

should have a coin machine in the laundry

the kids didn’t want to eat breakfast in the lobby

location to hershey park, the staff, shuttle service, laundry room.

we used the laundry facilities and the gym

the 2nd day the front desk staff had the laundry staff come and change our bedding

laundry facility could use some upgrades

got to do my laundry

laundry facility was appreciated after several days of an already active vacation

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

and travel size items like deodorant, razor & shaving cream even laundry soap

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

price of the laundry machines was different than the ones displayed

my soon was across the hall from where the laundry room was so all night all i could hear was the laundry being

the entire stay was comfortable and breakfast was awesome

breakfast was a bonus, room was large and clean. my kids loved the fun artwork on the walls.

breakfast was very good.

the temperature of the pool was so warm and soothing...

has a laundry room and a (small, indoor) pool just down the hall

parking lot noise no view bathroom very small

adjoining rooms were great. pool was great for kids. service was excellent.

clean, rooms are great, breakfast was very good, pool is nice, staff is friendly

clean, rooms are great, breakfast was very good, pool is nice, staff is friendly

rooms pool laundry area fitness room breakfast

we ended up accumulating wet laundry after being in water

location was very close to where we were going parking wes good my soninlaw is w/c enabled and it was easy to

the water in the indoor pool was to cold

was clean, nice rooms, wonderful breakfast, spacious hallways, nice pool, and the staff was very friendly

more vending options or even arcade games / ping pong table for kids

pool had alot of chemicals

the towels in the pool area/gym were out of stock a few times.

they moved their bar and dinning room into a conference room

left me didnt ask for id or anything breakfast was torn down early so dont wait before they close wifi didnt

us when we checked-in; a simple sheet with everyone s name, room name, coffee preference, breakfast time, and

nice fireplace

insecure wifi

thing we would have liked would have been a heads up or some choice in what we were served for breakfast

breakfast was amazing, served in a sunlit dining room with views of the yard/ gardens

the breakfast was good and the onsite laundry was convenient.

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

also a lot of parking and has plenty of food places near by

breakfast and friendly staff... super clean

washing machine and dryer available, staff should sell laundry detergent and other laundry supplies

for the price, pleasantly happy with our stay, pool, laundry facilities and breakfast

i was on a long stay hence a small laundry came in handy

top floor was finished but first floor, entrances breakfast room , laundry and halls all being painted, drywalled

laundry, only has 1 washer and 1 dryer and the dryer wasn t drying well

i wanted to do laundry but the front desk was out of quarters for the machine

the beds were great and the breakfast was very good. great having the laundry close.

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

location of room next to laundry and ice machine creating excessive noise outside of room.

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

rooms carpet was moist and there was a slight wet old laundry smell

were asked to downsize from a king room to a double and was given feee breakfast for the 2 of

treadmills in the gym were all broken

kitchen closed early one night

as well as getting in and out of the parking lot, breakfast asking for

i liked having free laundry room, full fridge, stove and micro-wave

clean towels everyday and free laundry

full size fridge, garbage disposal, mini stove, and microwave, you can use the gym and do your laundry for free

the laundry option was great

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

we used the laundry, which was so nice to have available

convenient to airport cold breakfast available very early am

was no pool, the bar was also closed

the other guests’ rowdy kids banging on my door and making noise after quiet hours

the other guests rowdy kids banging on my door and making noise after quiet hours

in the bathroom drawer there was someone dirty laundry

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

since it offers an inside and outside pool, basketball court, as well as in your room you have a kitchen which

didn't like that it was pet hair or someone hair all over the bedroom floor

if your going with kids this is a very nice place to stay since it offers an inside and outside pool, basketball

no laundry room really. thought the pool needed maintenance.

the laundry machine was a huge plus

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

we didn’t eat at the restaurant or bar so i can’t comment on those

pool & room

location. bar fsrsff friendly

sons had fun the pool and liked the gym area

price and location. no additional pet fee was fantastic!

they were quick to bring me extra towels and didn t charge for a late check out

ordered room service

friendly helpful staff, calm, great location, great indoor pool, laundry, close to shopping and food in

there s a laundry accessible

laundry facilities were clean

was amazing very clean and a great pool ud83dudc4fud83cudffcarcade and laundry room

laundry onsite was also perfection

couldn't do laundry because the washer was moldy

food, laundry, gas, highway access right across the street

balled up straight from the laundry bag

friendly, family oriented hotel with a laundry room and great breakfast

have coin operated laundry facilities but no way to get change

we had to do laundryand you had no detergent for purchase

was disappointed that bar was not available sunday night

hotel offered no breakfast or food, the wendys and taco bell which is in the hotel parking lot doesnt allow

were dirty, staff was rude, one working elevator when we arrived, wifi went down repeatedly, tv signal was poor

they do have a bar & restaurant that s has breakfast lunch and dinner but we personally didn t eat there

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

beautiful rooms. exquisite bed. courteous staff. ample parking. safe. clean.

exterior access by an abandoned restaurant and the need for some additional landscaping or parking lot paving

swimming pool excellent!

plenty of parking, very easy to check in and out

bed was comfy..late check out

lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby bar closed

also, the hotel was very loud due to numerous soccer games and kids yelling in the hallway late at night

there were a lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby

ask for a room on the top floor so i don't have to listen to kids running back and forth and dropping things on

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

has laundry facility although i didn't use it

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

to the laundry room

i love that there was a laundry room so we went home with clean clothes

one of the maintenance staff seemed a little annoyed that i was doing laundry when he wanted to mop (i was

a number of hotels that i can no longer stay in due to their use of scent in the rooms and in the laundry

dryer in the laundry room took my money but after hotel staff couldn't start it i stayed and after several more

laundry

the laundry service was free.

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

laundry room smelled like mold

shower head did not work too well. 2 bus loads of kids stayed the night and were very rowdy.

our room had new comfortable queen beds. the pool was enjoyable.

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

it had a sofa/chair because my spouse cannot sleep in a bed right now breakfast available pool

the elevator floor was wet, but people were coming in and out of pool.

we had three kids and we’re on the top floor having to walk up 2 flights of steps with a 5 and 3 year old

loved everything this is a excellent exceptional hotel more than 5 stars and the pool warm and clean

this was our first trip with our 13 month old so the extra room and kitchen area was super helpful for all the

our view was a parking lot and a restaurant.

water glasses or cups for the kitchen, in addition to the coffee cups already supplied

everything the food was great, the pool was amazing, easy access to everything!

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

they should have someone regularly clean the pools out has sticks and stuff in there.

easy to find and great parking and close to local attractions

pool hours are only till 10

were laundry and trash containers in the hallway on the first floor my entire stay

was not impressed with the breakfast, but it was appropriate for 2 1/2 star hotel

clean rooms, easy check in, my kids loved the pool and the hot tub

the manager was very friendly. the lobby was clean and organized. kids loved the pool.

my kids were very happy with there stay

on-site laundry

staff member used all of the washers doing personal laundry, leaving none for guests

the pool, jacuzzi, free laundry. my room was amazing..

pet friendly and convenient for staying with family

the gym

had a laundry area,also the hottub was great

only complaints would be that there was a cutoff time for laundry, the pool/hot tub were only open until 9pm,

bkfst was great and facilities like pool and laundry were good and convenient.

very clean friendly, staff were great, they have a laundry room for guests which was so nice and modern and

the laundry room was a nice feature that we used

the laundry facility came in handy too; also vey clean

staff, location, laundry,and room

hotel had everything we needed for our weekend stay: comfy beds, lots of amenities in the room, a pool for the

the room was spacious with a little sitting room and the small kitchen excellent for a business person or a

room was great. pet friendly.

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

bar food was slow and not good at

my kids disappointed because there was no pancakes or waffles

only thing i did not like was that the indoor pool was cold

property would be perfect with an on site restaurant with room service

didn't have the breakfast cause i didn't wake up in time for it but the location was wonderful

only negative is we were supposed to have connecting room for our kids, and they were not together

the bar was cute and convenient nice glass of wine after a long day was amazing

pool, basketball hoop, clean rooms, full kitchen, awesome staff!

pool, cleanliness, studio sweet was spacious

good for a quick breakfast

nice room. kids loved the pool. good breakfast.

the pool. it was very cloudy, over chlorinated maybe?

my husband said that the gym had more

staff and breakfast deserve an a plus

no laundry room

hotel was dirty, there was garbage and dirty laundry in the hall ways

there was no bag for my dirty laundry

was convenient pool hours were great for the end of the day relaxation with the kids to wind down staff was very

accommodating with check in and late check out, i like that the car valet service was fast

the pool was very nice for our 3 kids. the staff was very nice to us all!!!

pool not very inviting and small

the bar and front desk staff were very friendly and helpful

ice cold , i was expecting for this kind of hotel with location should have heated pool for the kids to enjoy

trip with 2 adults and 3 kids age 3,8,12

free laundry was an excellent

laundry area is very nice

kitchen with full fridge. free laundry. breakfast.

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

laundry is free, but there are limited machines