the laundry service was free.

laundry room smelled like mold

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

our room had new comfortable queen beds. the pool was enjoyable.

50 dollar pet fee and put me in a room that stunk so bad of dog that my dogs didn t even want to stay there

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

kids enjoyed swimming

we had three kids and we’re on the top floor having to walk up 2 flights of steps with a 5 and 3 year old

i liked that they had hbo and netflix and the wifi was good as well

very confused by 'laundry' person who was busboy/porter

a number of hotels that i can no longer stay in due to their use of scent in the rooms and in the laundry

guest laundry wasn t operating

laundry, placed in the hall was not replaced

coin operated laundry came in handy which isn't something i would have thought i needed

there s a laundry accessible

laundry onsite was also perfection

laundry area closed way too early

we had to go through the pool area to get to the small arcade/laundry facility and just that small walk through

friendly helpful staff, calm, great location, great indoor pool, laundry, close to shopping and food in

the laundry facility came in handy too; also vey clean

staff, location, laundry,and room

the breakfast had rubbery egg omelets that were not very flavorful or inviting to eat.

we ended up staying two weeks and that was with the pool/ fitness area closed due to covid-19

i loved the breakfast, gym and staff was so wonderful and very hospitable.

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

my husband said that the gym had more

the pool could have been a little cleaner. but we did enjoy a swim.

not really impressed with breakfast

the pool. it was very cloudy, over chlorinated maybe?

they charge me a pet fee, but didn't have any ground set up for the pets

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

the only thing i didn't like was that the gym was closed

the breakfast and bar area is nice

my kids loved the pool

breakfast was an added bonus

room was described as full kitchen with pots and pans, no breakfast mentioned

some of the equipment in the fitness room not working.

breakfast could use some better options.

pool, cleanliness, studio sweet was spacious

pool was beautiful i love the pool , the rooms , and the fire pit is my favorite but unfortunately

were laundry and trash containers in the hallway on the first floor my entire stay

i also liked the gym, although it was kind of dirty

why end breakfast at 9?

wonderful kitchen, decent size room.

rooms, amenities and breakfast are fabulous

the full kitchen and separate living room were great

water glasses or cups for the kitchen, in addition to the coffee cups already supplied

our view was a parking lot and a restaurant.

friendly, super clean, and exceptional breakfast!

tthe breakfast staff were handling a large group of people in an efficient and timely manner, the food

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

they should have someone regularly clean the pools out has sticks and stuff in there.

breakfast buffet that was included was just ok, better food was extra. fitness center was tiny

like that they had an indoor or outdoor pool and hot tub the staff was very nice and there was a hotel bar and

the pool, jacuzzi, free laundry. my room was amazing..

staff member used all of the washers doing personal laundry, leaving none for guests

on-site laundry

free laundromat and excellent gym and pool with jacuzzi

was super fast and friendly pet friendly super clean comfy beds free wash & dry fitness center amenities:

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

in the bathroom drawer there was someone dirty laundry

found a lot of pet hair and dander that caused problems

great accommodations, delicious big breakfast, and kenneth was fabulous and very helpful.

very clean. staff is nice. breakfast was pre-bagged and good to go. staff is very nice.

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

kitchen with full fridge. free laundry. breakfast.

free laundry was an excellent

laundry area is very nice

laundry is free, but there are limited machines

to the laundry room

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

has laundry facility although i didn't use it

hotel was dirty, there was garbage and dirty laundry in the hall ways

there was no bag for my dirty laundry

no laundry room

the hotel has a gym and a pool and vending machines on all floors

pool an staff are staff nice and helpful,most of all would love to say the housekeeping is awesome

for hungry kids

offer to place me in another room, but i just didn't want to move and bother anyone (there was a kids sporting

we didn't dine there but we were impressed with the option of room service and dinner in the comfort of the

ice cold , i was expecting for this kind of hotel with location should have heated pool for the kids to enjoy

that was placed on top of the sink counter and it was really high and it was difficult for my kids to reach

lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby bar closed

the stampede of kids waking me up screaming and yelling running around everywhere

clean with a restaurant and bar open until 10pm

kids running up and down the hallways each night, some even screaming

price a little cheaper ..pool warmer. better. breakfast selection

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

lack of staff cleaning carts and room service trays were left for 20 hours

there s a mexican restaurant across the parking lot that offers a large selection of authentic mexican foods

wasn't a breakfast that i saw as i was leaving

pet fee is too much.

location. bar fsrsff friendly

full restaurant and bar, poolside bar and 2 pools

especially kids

so glad i discovered this pet frindly hotel a few years back

especially kids

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

the laundry machine was a huge plus

no laundry room really. thought the pool needed maintenance.

my room was dark and the window faced the parking lot

large parking space

couldn't do laundry because the washer was moldy

friendly, family oriented hotel with a laundry room and great breakfast

need a larger laundry area (at least double with new machines), room was not very clean , hair in bathroom,

have coin operated laundry facilities but no way to get change

food, laundry, gas, highway access right across the street

i liked having free laundry room, full fridge, stove and micro-wave

good coffee, free laundry facilities!

i like that you offer free laundry

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

very nice and respectful staff. extremely clean. free laundry. already dishes in room

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

the breakfast was good and the onsite laundry was convenient.

old and not well maintained. poor wifi.

comfortable bed, quiet room, lots of parking, good breakfast, friendly employees.

hotel was great,clean,taken care of, attentive staff, great heated pool, and great breakfasts

we had to do laundryand you had no detergent for purchase

bar area was nice, we enjoyed watching the football game , room was comfy and the front desk was

was a lot of noise with kids running around on our floor we stayed on ask again to be more

bed was great...breakfast met our need.

they do have a bar & restaurant that s has breakfast lunch and dinner but we personally didn t eat there

my kids love juice

we liked that it had a pool and that it was a good central location for vacation

the breakfast cook for the weekend had a hotel of soccer tournament kids yet she kept everything hot and stocked

the breakfast cook for the weekend had a hotel of soccer tournament kids yet she kept everything hot

we enjoyed our breakfast in the morning and the hot tub/swimming pool

not to mention the most accommodating guests laundry room, and seasonal pool

the kids were very disrespectful

breakfast is awesome. i loved the texture of my staff-mixed belgium waffle.

room smelled like cigarettes, wifi kept getting disconnected and parking was limited

no breakfast or pool but understandable with covid still lurking

no room service no laundry

and was told that the hotel did not have extra of any of those because they do not do their own laundry there

to $300 each room, two days after check out still waiting for the hold fees to be released, the laundry rooms

4) no laundry facility out of order; 5) no exercise room

we asked if they had a laundry facility we could use and was told no they didnt have one

breakfast with a variety of warm and cold food; one of the best i have had

clean, modern, great staff, great breakfast, great location

the breakfast had many choices for everyone

has a bar and snacks. the breakfast was good. the staff was great.

wonderful breakfast

location of room next to laundry and ice machine creating excessive noise outside of room.

the beds were great and the breakfast was very good. great having the laundry close.

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

i wanted to do laundry but the front desk was out of quarters for the machine

we used the laundry, which was so nice to have available

decor, coffee in the lobby was hot, good breakfast included and dinner was available at the bar with health

stayed during a huge soccer tournament apparently didn't know so n there was kids from like 7 to the teens

the woman running the bar was super nice and made sure our food was ready

beds, great showers nice bar and light menu

we ended up accumulating wet laundry after being in water

rooms pool laundry area fitness room breakfast

not a big selection of hot foods at breakfast.

everything was amazing from the cleanliness, the pool, and the free continental breakfast!

breakfast was available but more limited (oatmeal cups, cereal, fruit, coffee cake, coffee

pool was very nice (a little small) but

have us the wrong type of room first, so there was no sofa bed for our kids

the parking lot logistics of this property are a little confusing (once you know, you know)

the location and the bar area. room was cool and comfortable with a great kitchen area.

pool/spa/gym looked nice but we did not use

has a laundry room and a (small, indoor) pool just down the hall

amazing location, spacious clean rooms, good breakfast.

the breakfast was awesome!! loved the oatmeal bar

location near hersheypark with free breakfast and free parking

the continental breakfast offered a variety of items to choose from

5 days with a baby in diapers we had to learn where to take trash and you take your own towels to laundry shoot

and gym needed to be opened by staff, could not use key cards

the pool is great specially if you travel with kids

very clean location, gym and pool were well maintained and the room was very clean.

very clean. staff was great. really enjoyed breakfast before getting back on the road.

free breakfast was not up to marriott standards, it was similar to some 2-star chains so that was

king suite room was amazing, with a full kitchen, living room and bed, along with a large bathroom

absolutely gorgeous. basketball court, pool, excellent gym, bar, etc

nice property and pool

absolutely gorgeous. basketball court, pool, excellent gym, bar, etc

one of the main reasons that we picked this location was to do some laundry

for the price, pleasantly happy with our stay, pool, laundry facilities and breakfast

pool, laundry and exercise equipment easily accessible

i was on a long stay hence a small laundry came in handy

washing machine and dryer available, staff should sell laundry detergent and other laundry supplies

my soon was across the hall from where the laundry room was so all night all i could hear was the laundry being

free wifi was an added

signage needed to direct you to the hotel entrance/parking lot

breakfast was great, location, price, staff, cleanliness

parking lot needs paving

i m mean front desk, laundry, breakfast

parking was very convenient and well lit

clean and comfortable. good wifi

the pool is small and had pool floats to use

fitness center could have more weights, limited food choices nearby, a/c had to be set down to 65

were placed on the bottom floor across from the laundry room

wish rooms had refrigerator. parking is pricy

my kids liked the pool.

great room comfortable bed .. terrific gym nice breakfast

very clean, great breakfast

breakfast served, maintained by staff member, overall a great experience

size of the room. that the room had kitchen. fitness/gym. nice staff. quiet area.

the kitchen area was super nice too

common areas, super helpful and sincere staff, wonderful indoor pool, clean rooms

mid level breakfast

there's also laundry and a pool table with a swimming pool that's open from 9am-10pm daily

there was even a laundry room for those on extended stay

the gym smelled, the sofa bed had footprints, and we had dirty pillows.

great breakfast and pool

the fireplace in the lobby

were a lot of kids in the pool making a lot of noise and jumping splashing water everywhere it made it impossible

was not working and the kids were bored till it was fixed

also seemed a bit short on kitchen staff therefore had to eat elsewhere

very quiet surroundings. clean and convenient parking area.

with grandkids hockey team

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

and travel size items like deodorant, razor & shaving cream even laundry soap

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

price of the laundry machines was different than the ones displayed

laundry facility was appreciated after several days of an already active vacation

the breakfast was fabulous

breakfast was amazing, served in a sunlit dining room with views of the yard/ gardens

insecure wifi

the room was fantastic and so clean, and breakfast was

service with a fridge full of drinks, a table with homemade afternoon snacks, hot tubs and fireplaces in almost

laundry facility could use some upgrades

location to hershey park, the staff, shuttle service, laundry room.

the 2nd day the front desk staff had the laundry staff come and change our bedding

we used the laundry facilities and the gym

the room was sufficient with what we needed for towels and it had some hangers and laundry bag

everything the area the room the breakfast everything

booking on my phone it showed the restaurant and bar icon which it didn't have either, but luckily bw3s was

staff was amazing. breakfast bar great.

friendly staff, great breakfast choices

would have preferred more lighting in parking lot.