they do offer laundry, but the machines just down the road at the petrol station are very convenient, and

access for parking

polite, sociable staff clean, comfy room secure motorcycle storage amazing food decent bar excellent location

motorbike parking, garages available, very friendly and helpful owners and staff

we were travelling with two young kids and the staff were so helpful with our multiple requests

bags of laundry on the landing and in the corridors on arrival and in the morning

walls a bit thin wifi password you had to ask the staff better if it was in your room

bar staff and waiting staff were all extremely helpful and welcoming and friendly

food at the kings arms is excellent, i had the full scottish breakfast both days and it was delicious

accomodating my early check in request and making me a bacon sandwich to help me on my way for my walk when i

mainly adult guests with dogs, no kids

we didn't know prior that it's a pet friendly hotel, and the two dogs in the next room howled and barked when

we were given a bottle of prosecco, sweets and rose petals on the bed

wifi just wasn't working at all (and as there was no mobile signal at all either) this made for a

beautiful place to stay in, lovely breakfast staff doing extra effort to please guests

the only problem is the my room i had alot noise from the laundry room aprt from that alls well

there is ample parking, and the food is out of this world

friendly staff, good breakfast, secure parking. good location for trips out.

ereals plenty of free parking

no evening meals served but i think this was due to covid & staff. bar was open which was good

hot water, a comfortable walk to town, was able to do laundry there, the housekeeper was very sweet

wifi passwords given were wrong.

off-street parking

the room is really well located with a free parking

no desk or chair to work on wifi code (both) didn t

stains but later told rust marks from laundry provider on bed sheets

sumptuous breakfast

was lovely and peaceful but not too far from places to visit the hotel was lovely and clean the bar was well

the decor was appropriate for the age of the building and plenty of parking good location for visiting the

i stayed two nights and will go again staff were nice talkative helpful in the bar at night local people come

also - lots of laundry bags in the area on the approach to the bar- the area looked messy

the only thing that was good very disappointing unclean rooms that require updating the bar was a laundry keep

the breakfast was lovely too

early check in granted

wifi free and great break fast it was perfect

pool gym sauna and entertainment

nice to have a pool for my two kids

decor is a bit dated. no room service!

wifi was very weak and intermittent

hotel with a nice wee pool and gym exactly what we were looking for to get away from life for a couple of days

smart, good parking, attentive young staff, great value and location.

plenty of parking on site

bar/restaurant available you need it, excellent parking, easy to find, great vicinity to the town center

location and lovely staff , bar well stocked and good value ,didn t try the food but menu did look

i came back from the town at 10pm only to find the bar closed on a friday night

laundry facilities in the hotel

wouldn't book that room again as the daily laundry delivery was so noisy outside window it woke us

no guest laundry facilities, a takeaway service was available, but not on weekends.

excellent disabled access and parking

very spacious hotel converted from a victorian hospital, large open spaces, loads of parking

room very comfy, wifi good and tea etc provided

the wifi dropped out (whose doesn't

didn't know we were coming with 2 kids

breakfast, our room and the staff, also near town centre.

only slight issue was getting on the wifi but hey

bar was not atmospheric ( we went to the pub next door) no laundry bag in the room or safety mat for the bath

plenty of places for a little drink spent quite a few hours at the bar in george s then went to the tung fong

24 hour room service available, and staff were friendly and attentive; even after 1:00 in the morning when

pool area for the kids were brilliant nice warm pool

my husband s steak, which we ordered through room service was, stone cold when it arrived.

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

food from room service although arrived promptly was very dry & over cooked

clean and updated. bar and restaurant lovely.

great location. friendly staff. onsite ev charging.

the menu was not very varied. maybe consider introducing a 'light bite' or bar snack menu.

laundry, wi-fi, breakfast

lack of parking the step in reception ( i fell down it)better signage.

the hotel had plenty of parking across the road and was only a short taxi ride to manchester arena

didn't like that the wifi which was advertised as free on the website was in fact 5 pound for the night

but for our group it was cheap, but no luxury included a surprize to find you have to pay for wifi

a big shoutout to the receptionists— they were especially great with my kids

to each other - thats fine but now my husband and i couldnt stay together for desire to check the kids had an

was in the basement and couldn't get wifi and the nearest toilet was one flight up which meant i had to climb

downstairs the wifi was quite weak and the room was a bit cold, but it wasnt too bad.

absolutely no wifi access

everything especially the daily room service

and the shower was amazing perfect temperature and pressure and i was on the top floor and the wifi throughout

the cleanliness and easy access to wifi

clean beds tv with loads channels free wifi good view 10 min taxi to city

all staff are very hospitable. rooms are very clean. room service is regular and efficient.

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

the times for kids to have a swim was silly.

room, pool, robes, towels, late check out

clean & modern with great facilities including a swimming pool & spa

great pool and sauna

the breakfast was excellent with lots of choices

breakfast is so goodud83dudc4d

gymn a bit disappointing. the shower gel was used before.

literally outside the hotel for any essentials and we also enjoyed a two course meal as part of room service

was great, good rooms, great breakfast, nice spacious rooms, good gym and a good bar for a nightcap

to main city centre, lift, laundry, drying rack in bathroom and other useful amenities like iron, ironing board

free laundry and big room

i like that there was a laundry room on site for guests too

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly,

laundry, big room, free coffee in the lobby, a kettle in the room, large shower cabin, very

didn’t have time for breakfast as i had an early check in at the airport but coffee was good.

in between interconnecting rooms don't turn off so if kids are used to sleeping in the dark you have to shut

the bar being open late

breakfast was great. staff were superb

clean room and the breakfast was excellent

hotel was great with kids, they were so happy there and the staff was amazing

amazing foyer, games for kids

love all of it, the pip restaurant was very testy, the rooms so comfortable, the gym is

quirky and friendly, very comfortable beds and a good inhouse bar and restaurant

the staff were friendly and helpful, the cinema and gym are both fab, the room itself is cosy, comfortable and

hotel laundry was quick and efficient

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

gym could have a little free weight section and we had to wait five mins to be served for breakfast

breakfast and breakfast staff were so helpful and friendly and went out of their way to make my kids feel special

we had to forgo our tea as the kids had a hot choccie

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

couldn't get adequate support on the laundry process.

breakfast, early check in

wifi wasn t great

aesthetically pleasing beautiful rooms great bar area

have been nice to have a more comfortable bar area a few more soft seats or a little

this room can be used for families with kids

the wifi, friendly staff, cleanliness of the room, breakfast

perfectly neat, cordial staff, large room and nice breakfast.

of all, when i arrived our room wasn't how i booked, was a couch for the kids while was only me and my husband

the laundry was plentiful and very clean

the breakfast was delicious and i loved having the stylish hotel restaurant with great wifi available to work

fantastic breakfast, great for the kids too

we were able to have an early check in, and they held our bags for us after checkout which is useful

beds comfy warm comfortable areas bar dining room and bedrooms etc

noisy, sounded like the rook was above a busy laundry room

location, parking, breakfast

we travelled with two young kids

hotel with beautiful clean room staff couldn't do enough for us the sterling bar is a wonderful treat make sure

wifi is terrible. doesn t work in the room or lobby. couldn t work in the hotel on my laptop

no laundry facility

the quality of of the room and its cleanliness. the gym on site and the bar

wifi was unfortunately really poor.

paid for a king size bed i got a double, requested early check in never got it no one helped either, rooms are

we ended up watching tv but we could stream from our phone because the wifi signal wasn't strong enough

staff refused to let me leave a bag of clothes at reception for collection by laundry service

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room