take a walk to thr golf club, great food over looking thr 18th

staff, very good breakfast, on site golf course with very helpful pro in the club house

the building, the cocktails, the overall ambiance, the grandeur, the walk around the golf course

check which we were charged 40 for 1 hour 20 minutes, this seems very excessive a bit like the bar prices very

of the staff appeared to be anti-english and made the visit to the bar a little uncomfortable, other than that

no vendening machines no laundry facilities in the hotel no restaurant in the hotel

control, seemed to be in need of a helper, she seemed to be so overworked being on her own, the laundry machines

no lift to help take golf clubs and suitcases to upper level.

a lovely stay all the staff very helpful and friendly, breakfast was good, we've stayed here in past and wouldn

very friendly staff, location quiet, easy parking and excellent super king bed.

the staff were also happy to arrange for my laundry to be collected and carried out by a local company at a

the room we had was great for us and our two grandkids, well kitted out and clean

my sister was traveling with her service dog (not a pet) and they were very easy going and accommodating about

no wifi in garden rooms

leisure facilities were great and there were loads of areas where we could gather and keep the kids amused

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

the pool was a huge bonus for the kids and the room was clean and comfortable but the hotel exteriors and

loved the lounge area upstairs with games for kids to play

hot tub chemicals far too strong in the pool kids got sore skin and eyes

there was a very adequate little gym with high quality equipment

no signal unless hooked into the wifi which there is free access too

the owner was very pleasant and welcoming bed was okay free wifi was good

comfy bed. quiet room. shared bathroom, free wifi and parking. lovely breakfast.

wifi password could have been marked more clearly - it is attached to the tv and the fridge in the

wifi connection on top floor is poor

ample parking

view over the golf course was lovely the staff were very attentive and friendly and dinner in the restaurant

the location was perfect for st andrew s and surrounding golf courses.

they were enthusiastic about the location, parking, staff, meals, and the excellent accommodation which they

had a little table with socket, great for working and wifi worked well

fruit and fried eggs some food for kids needed to be added

maybe a bit more choice on the room service menu

there was loads of ev charging in the carpark

poor wifi

great friendly staff, great breakfast, location was great, spacious, comfortable rooms, free parking, great

for no reason poorly trained staff hygiene basic minimal, blood stain on laundry and underwear still leftover

location is perfect for us, good parking, only a short walk to town centre and close to train station to access

wifi was slow in our room.

parking and other parking close to the door in secure grounds - staff went out of their way to

there was ample parking and good wifi

of chemicals near laundry room, but that's actually reassuring

good range of facilities in house laundry

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

wifi/internet signal was terrible which for kids isn t great you tube kept cutting off while watching and the

clean friendly staff spa facilitys

never had breakfast hotel was great and lewis behind the bar was amazing

lovely lounge, dining room and bar areas

big parking staff was nice and kind to help you

lots of parking

quality ingredients room was great size and a nice balcony with view over to the sea ample parking close to

would have been nice if the wifi had worked

value for money pet friendly and that will do for a yorkshire lad and lass

the spa treatments at the windlestrae were really good

the bed was huge, breakfast yummy, loads to choose from, staff were very nice

good parking. easily accessible & good beer

breakfast was a great value and amazing

rooms, grounds & breakfast

emma on the front desk and man at the bar in the evening were fab

ideal location and very pleasant, good parking area and good food, comfortable pleasant staff.

from barbara who welcomed us to the amazing bartender s who kept the kitchen open far later than listed

deliciously fresh fish and chips on the bar menu

room service excellent, as was all staff. clean rooms, comfortable beds.

pre-prandial drinks in the small bar or the library are followed by dinner in the elegant restaurant

%)

staff

we ate in the main restaurant and the food was amazing, and we used the main bar and the outside garden area

bar was nice, busy in august with all the golfers i suspect, but friendly staff and very helpful

breakfast great, fresh and tasty. location gorgeous.

location excellent for golf. hotel was clean and staff were very friendly

was also welcome in the stable restaurant as we had thought we may only be able to eat in the bar area

children’s food could have been better the kids pizza was awful - looked like a frozen pizza

class location overlooking golf courses and the sea , easy short walk to town centre excellent room size, staff

room service and breakfast both were delicious

the restaurant is on the fourth floor so you get an excellent view of the golf course and sea - and the breakfast

enjoyed the swimming pool & jacuzzi

breakfast, so very disappointing

no spa or swimming pool

i highly recommend the brulee porridge with whiskey for breakfast

the dinner and breakfast were of the highest quality and standard

breakfast was great and the close proximity of the tram is ideal to explore the city.

poor wifi in most area, my room and the bar was very poor wifi

breakfast was delicious

breakfast great, location great, clean and cosy

the bed was excellent and we used room service twice and the staff were very efficient and quick

the downstairs bar is great and the 18 restaurant with balcony over the 18th hole spectacular

lack of laundry facilities

noisy droning from fans or laundry in my room

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

could have been something else but maybe the hotel staff could check this out and relocate the laundry room if

no laundry machines. no ice machines.

an industrial noise like a laundry or something similar

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

room right next to laundry had to walk round laundry and staff to get into

we were offered free round on second occasion and free laundry on first occasion - might have been better to

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

great location - free parking out front and walked everywhere

property is well located within an easy walk to the golf courses, the beach and the city center

breakfast was delicious and very relaxing vibes, will definitely be back

the property is perfectly located right in the middle of everything we did (golf course, cathedral and castle

the wifi did not reach to the 3rd floor, but i believe they plan to address that

be woken at 7 on both the mornings by staff who felt like banging the laundry store room doors that where next

after breakfast the exit to the stairs (fire exit), was entirely blocked with a large pile of laundry bags

only one thing - tea at breakfast not from a pot so was a bit stewed

elevator, wifi didn't work, room was small and oddly configured, no air conditioning or heat, price was too

hotel was a five minute drive from the st andrews golf courses, although it did not have its own car park there

the room service food was served piping hot with the wine lovely and cold

extremely pet friendly

getting food after 9.30 pm for room service was not great only offered toasties

we really appreciated a table being set for us in the bar for breakfast and dinner so we could order from the

great location - near shops, restaurants and golf

we were able to get our laundry done overnight so that it was ready for our departure in the morning

wifi was super fast

location with easy walking to st andrew's golf course, shopping, and area tourist spots

throw from my sons university halls excellent staff easy parking very welcoming hotel with small bar area which

- good wifi, important for me as i was travelling on business and spent several hours working in the room

no slippers provided. no laundry bags provided.

gowns were replaced so the stuff in the pockets went into the laundry

everyday we would have to call to ask for towels, or shower gel or laundry bags

laundry in our room from previous occupant dirty glass at the bar full of lipstick serve at

especially the spa staff who actually gave our baby boy a fairmont teddy which he loves and stays in his cot

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

laundry service

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

sudterrain room right in front of laundry packing area. a bit lacking in privacy

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

quick and excellent laundry service

fully equipped kitchen, great coffee and tea selection, comfy bed, big bathroom

poor wifi, close to zero most of the time.

location and had a kitchen large bathroom

flat which was excellent but during the late evening the staff dumped the empty bottles from the bar in the bins

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

is no laundry room, although it may miswrite on booking

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

for stuff like laundry

the option for a lie-in rather than early room service was pleasing.

beautiful bathroom, elegant , restful decor, lovely view, very useful desk and chair, excellent wifi, in the

it very noisey from 6am,laundry getting delivered right under our window

room backed onto the laundry room (though we didn't know this at the time) until we heard a noise that was just

laundry service was efficient and reasonably priced

it would have been nice to have a laundry room to be able to wash clothes.

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

was very expensive, breakfast wasn t included in the price and the wifi didn t work for most of our time

wifi - access to bedroom not adapted and very complicated with suitcase - no maintenance on bedroom

the snug bar area isn't very obvious

5 hours for a bottle of champagne room service

early check in, smart room, lovely bar and breakfast room

must have been near the laundry because i heard the alarm every time the dryer or washer finished

however, we also used their laundry service and they lost our laundry

pet friendly!!!! i don t think dogs should be in restaurant with buffet breakfast !

subpar wifi, skimpy breakfast portions

breakfasts, good wifi, easy walk to national and portrait gallery and top end shopping, level walk from waverley

outside our room (3808) was the corridor to the hotel laundry room and the staff started walking though the

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

full sized laundry

room was very close to the laundry facilities which made our room and surrounding corridor very hot

very responsive to any question, comfortable beds and great room service menu

it from the beginning: the really nice and helpful staff, the lovely room with all you need, the bar and the

an issue with the phones which was not communicated so i spent quite some time trying to call for room service

early check in was greatly appreciated, we will return

did not use dining room but had room service breakfast which was good