be woken at 7 on both the mornings by staff who felt like banging the laundry store room doors that where next

after breakfast the exit to the stairs (fire exit), was entirely blocked with a large pile of laundry bags

covid restricted the time slots for breakfast wifi was a bit weak.

is only until 9am (probably as most visitors are golfers)

lovely spacious room excellent breakfast

we were able to get our laundry done overnight so that it was ready for our departure in the morning

breakfast was amazing, great choice

very tasteful - i love the tartan carpet flooring - good breakfast - comfortable and heated with fireplace lounge

renovated bar and breakfast areas and rooms are beautifully done

the cooked breakfast was good

we had drinks and dinner at the bar which was fabulous

the views from the bar and breakfast room were stunning

the wifi did not reach to the 3rd floor, but i believe they plan to address that

the views from the bar and breakfast room were stunning

friendly staff welcomed us and dealt with breakfast and dinner

we were delighted how late the bar stayed open it was the ideal location for a family event

from bar to restaurant to housekeeping, everyone was friendly, polite and incredibly efficient

breakfast great options

also, it's two blocks from the golf course and the beach

v friendly to pet easy parking

location friendly staff excellent breakfast excellent wifi

oh, and it s steps away from an incredible golf shop clothing and accessories

even though there weren’t any other kids in the hotel while we were there, we felt welcome and very comfortable

we were upgraded to a jnr suite with a balcony my partner was delighted excellent view of the golf course and

amazing hotel and thr new roof top bar is unreal

the staff were exceptional, from the valet parking attendant at the entrance (we did not use but he was very

thought the leisure facilities outwith the spa, so the gym and pool were adequate but not up to the standard of

children’s food could have been better the kids pizza was awful - looked like a frozen pizza

gym and pool.

when our plans changed and our kids joined us they couldn't do enough to help us out and make it work

really good bar with a good range of wine

14 is next to flat roof that has kitchen extractors going until late evening and then again from 06

you can eat and drink with your pet in the bar area but not the restaurant which isn t an issue as the bar

the breakfast was exceptional fresh, delicious, and offering a wide variety to start the day

from barbara who welcomed us to the amazing bartender s who kept the kitchen open far later than listed

no slippers provided. no laundry bags provided.

laundry in our room from previous occupant dirty glass at the bar full of lipstick serve at

gowns were replaced so the stuff in the pockets went into the laundry

everyday we would have to call to ask for towels, or shower gel or laundry bags

beautiful hotel with helpful staff, especially bar and waiting staff. breakfast first class.

sofa bed for our younger kids was ok, but it wouldn’t have been comfy for older kids or adults

young kids behind bar not a clue what they were doing

and cheerful, parking a big problem especially if you have kids

and cheerful, parking a big problem especially if you have kids

sofa bed for our younger kids was ok, but it wouldn t have been comfy for older kids or adults

was kept awake most of the night by the incessant sound from the laundry

the spa facilities were also excellent clean, relaxing, and a great way to switch off and recharge

the spa area was really good and very clean

car parking easy

sport on tv in bar area

swimming pool spa did not allow children.

lovely clean and comfortable room . room service was quick and food was delicious.

we also didn't appreciate dodging at least 5 dirty laundry piles in the corridor at 9am when we were heading

there was copious space in the wardrobes: with a luggage rack; ironing board and iron; laundry bag, shoe shine

loved the spa and swimming pool

facilities very near town centre and very friendly and attentive staff not to mention the gym spa facilities

location , was easy to get to and within walking distance to centre ,with onsite parking, a spa with gym ,pool

the laundry delivery taking place at 4am outside my bedroom window.

should be some information regarding restaurant, bar and laundry services in the room.

wifi was very fast > 100mbps

should be some information regarding restaurant, bar and laundry services in the room.

the cheese toastie i had through 'room service' was foul!

like gettting woken up at 6am by the laundry van loading,/ unloading sheets ,but i assume they come early for

was far too small for a family our two kids were sharing a sofa bed too small for two room was too cramped for

great choice at breakfast

went to bar and guy from reception came with more room keys explained that we had it all sorted and didn't

the wifi was very poor. unable to get a constant signal

no laundry

terrible noise in the bedroom, not sure if we were underneath the kitchen or the laundry but both the rooms we

privacy was at peek from the staff and they allowed us a late check out

location and free parking and a beautiful old building with lovely rooms and a wonderful view

breakfast excellent wifi and free parking staff all pleasant and made you feel welcomed great location to explore

staff were very friendly and helpful, and i managed to get all my laundry done at a good price

bedsheets had a mark or 2 but wasn t a major issue likely older sheets sent by laundry company that provides

free breakfast for kids was good and it was great to be able to leave our luggage

parking space on-site no connected rooms for family with small kids

every was amazing, kids loved the stay.

old manor was way above my expectations,the staff the room the location the breakfast and the scenery looking

the breakfast room is a conservatory with beautiful views

balcony at room the view of the golf course at breakfast and staff very friendly from start to

wifi network a little temperamental. the hot water took a little time to come out.

however the much older blonde serving at bar and resturant in the evening and at breakfast made me feel quite

free laundry facility

spacious room, good breakfast, friendly staff, free laundry, quiet

free laundry room, a

huge room with kitchenette, ex ex facilities, and a laundry

there is a laundry (do it yourself) facility and a good gym

little dirty laundry from the previous guests however the issue was quickly resolved and with good manners as

room 115 was quite close to the laundry room which every morning around 6

good breakfast

nice building and rooms, very comfortable bed, good for kids and adults we were lucky enough to be able to park

we were greeted on arrival and the staff couldn t have been nicer to help with our early check in

lunch and dinner menu laundry services

laundry was promised back on same day if picked up by 9

the stay from start to finish excellent location, spotless clean and great offer with breakfast

kids loved the breakfast and enjoyed the waffle machine

plus the late check out was a saviour

arrival to room 218 a (deluxe suite) which was expensive, there was dirty laundry sitting on the floor when we

not much options on menu at sports bar / pricey too

dogs barking near room and wifi wasn t great

everything else was great can't fault it atall and kids loved the pool

is a great public play park less than a five-minute walk away, which was a massive hit with the kids

the rooms were spacious and comfy and the location was perfect for walking down to the golf links

staff very friendly, great breakfast and we had robes, slippers and a mini bar in the room

great location, 5 min walk to carnoustie golf course

we enjoyed the bar each night and the service was excellent

could not connect to wifi in the annexe.

receptionist said that room wasn't above the laundry so no reason

room service menu you have to order from the a la carte which is formal & too fussy - need a

lovely comfortable stay. room was spacious with good wifi.

excellent to have ev charging for free, reception staff were really friendly and helpful

30on but i could order room service from 6pm

dirty laundry all over the stairwell, coffee stains all over the wall, chipped bath, flickering lights in

a big black hair on it, the walls and halls were either mouldy or just falling apart, the office/laundry rooms

the laundry service was also very irregular - it's outsourced and takes a day or two to come back, with

laundry bag was left propping open room door when we checked in and only one coffee cup in the room

not the best wifi

and they had laundry service

good location and parking facilities for large vehicles

parking was free

the location, big room en-siute, very clean towels, tv and wifi (easy to connect)

no fuss, room and parking convenient

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

hot tub chemicals far too strong in the pool kids got sore skin and eyes

it was a family room with 2 double beds plenty options of rooms for games the gym and swimming pool were well

my son liked everything gym pool said his bed really comfortable

loved the lounge area upstairs with games for kids to play

the wifi ws a little weak and intermittent

poor parking

very nice lovely staff all rooms are fresh clean fantastic showers pet friendly if in arbroath visiting or in

have chosen this place as pet friendly

there is free parking beside the pub

good choice of food on offer and cooked very well reasonable bar prices

hotel was used to support to friends on a golf holiday

perfect for a valentine's night away without the kids

staff - the comfiest bed ever, great shower, clean, great bar atmosphere and wonderful breakfast

good shower and wifi