no vendening machines no laundry facilities in the hotel no restaurant in the hotel

control, seemed to be in need of a helper, she seemed to be so overworked being on her own, the laundry machines

) i couldn t get the wifi to work

kids bouncing off the bed for hours next door but the lady on reception moved us

rooms clean parking free price good

very good but a slightly pricey, for half a haggis, black pudding, clootie dumpling circle and a kids sized

check which we were charged 40 for 1 hour 20 minutes, this seems very excessive a bit like the bar prices very

beautiful building and very comfortable sitting and bar areas.

room service ( limited menu options)

staff, very good breakfast, on site golf course with very helpful pro in the club house

the staff were also happy to arrange for my laundry to be collected and carried out by a local company at a

the room we had was great for us and our two grandkids, well kitted out and clean

my sister was traveling with her service dog (not a pet) and they were very easy going and accommodating about

no wifi in garden rooms

leisure facilities were great and there were loads of areas where we could gather and keep the kids amused

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

the pool was a huge bonus for the kids and the room was clean and comfortable but the hotel exteriors and

loved the lounge area upstairs with games for kids to play

hot tub chemicals far too strong in the pool kids got sore skin and eyes

there was a very adequate little gym with high quality equipment

grounds, car parking, everything

setting, attention to detail, ev chargers, staff, decor, food was amazing

fruit and fried eggs some food for kids needed to be added

wifi poor strength in the room i was in but ok if downstairs in the foyer of bar

ev charging. convenient location

wifi password could have been marked more clearly - it is attached to the tv and the fridge in the

the owner was very pleasant and welcoming bed was okay free wifi was good

wifi connection on top floor is poor

no signal unless hooked into the wifi which there is free access too

comfy bed. quiet room. shared bathroom, free wifi and parking. lovely breakfast.

for no reason poorly trained staff hygiene basic minimal, blood stain on laundry and underwear still leftover

perfect for us near railway went to edinburgh hotel got free parking breakfast good ud83dude0a

breakfast thrown in with lovely big bedroom, staff all very helpful, nothing to much trouble, room service also

there was ample parking and good wifi

everything, the staff, the food, service, comfortable room, ease of parking and cleanliness.

room was too hot so had to sleep on top of bed. no wifi in our room. shower went hot and cold.

spacious room with an amazing view of the golf course and the sea

the food in the restaurant was excellent and reasonably priced as was the bar prices

good access to roads and plenty of car parking

bed - very clean and spacious bathroom - delicious breakfast - restaurant with a view - parking on site - close

were very welcoming and helpful, from reception to bar and restaurant staff

son didn't enjoy the kids pizza at dinner - small chicago town style

staff were lovely the view was beautiful parking is available and plenty we had a lovely balcony with a lovely

quality ingredients room was great size and a nice balcony with view over to the sea ample parking close to

we wanted to order room service but it was 5 per person to get the food to the room

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

good range of facilities in house laundry

of chemicals near laundry room, but that's actually reassuring

definitely recommend although the disabled room looks into caravans and parking lot which is the only down side

stairs in our room to top room few little accidents we had on them with our kids and the price of accommodation

would have been nice if the wifi had worked

value for money pet friendly and that will do for a yorkshire lad and lass

the spa treatments at the windlestrae were really good

the bed was huge, breakfast yummy, loads to choose from, staff were very nice

good parking. easily accessible & good beer

we sent our laundry out and got it back the same day

in the week they even do your laundry for you for a reasonable

the laundry was very clean and fresh

free parking, food, bed, shower, & location

free buffet breakfast included

tv was tiny. advertised laundry service was not available

location, access down a little hidden driveway off main road so keep eye out for signud83eudd17 parking and easy

was very welcoming and cosy, with a lovely bar area

poor bar stock

much better for us than driving in busy edinburgh city center with no parking in sight especially during festival

$110 aus dollars for a small bag of laundry. really poor risotto

the bar staff were excellent and accommodating

car parking is enormous situated in the most astonishing and well kept grounds (hats off to the

the chairs in the bar were comfortable, a proper lounge with sofas would have been nice

some broken glass at entrance after a function, concerning for pets

no longer show any sports in bar so we had to go elsewhere for that

no lift evening meals in the bar not dining room. not really a moan but changed from last time

room service was very prompt and reasonable

my kids weren t able to flush the toilet, i had to push down twice very hard on the handle.

the staff were really helpful from sorting out the wifi to helping older people and not making us feel like a

the dinner and breakfast were of the highest quality and standard

fingal is a great experience all round and breakfast is worth a mention to

breakfast was great and the close proximity of the tram is ideal to explore the city.

breakfast, so very disappointing

no spa or swimming pool

the only thing missing was onsite self service laundry facilities

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

lack of laundry facilities

could have been something else but maybe the hotel staff could check this out and relocate the laundry room if

noisy droning from fans or laundry in my room

room right next to laundry had to walk round laundry and staff to get into

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

we were offered free round on second occasion and free laundry on first occasion - might have been better to

an industrial noise like a laundry or something similar

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

smell from the laundry room

more choice on room service menu

amazing service from bar staff. donna and sammy were so nice

the chocolates and rose petals were a nice addition

i especially like the late check out time, so no rushing

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

had to climb over dirty laundry and rubbish to get along corridor and into my room

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

i wanted room service was told no room service but one of my traveling friends got room service

the wifi reception in the room i had was non-existent, but a good reason not to be online.

staff were all really helpful and great with the kids

spa and gym area was clean included in the price of your hotel stay so you can use all the time

laundry service

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

sudterrain room right in front of laundry packing area. a bit lacking in privacy

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

wifi seemed to be managed by a 3rd party and wasn't secure

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

couldn't find wifi, though i didn't need to look very hard

the room service meal was delicious and we will be back to eat in the restaurant based on that

bar staff gave me lots of soya milk for my coffee

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

for stuff like laundry

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

staff very efficient and friendly and organised an early check in

perhaps a later room service for food as the play finished and we came home there was no food service available

quick and excellent laundry service

the kitchen faucet was loose

basement apartment was excellent - a huge room with sitting area and well equipped kitchen diner

wifi connection kept

fully equipped kitchen, great coffee and tea selection, comfy bed, big bathroom

laundry service was efficient and reasonably priced

it would have been nice to have a laundry room to be able to wash clothes.

no laundry facility and valet laundry pricing is outrageous

it very noisey from 6am,laundry getting delivered right under our window

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

laundry wasn't open for the period i was there

is no laundry room, although it may miswrite on booking

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

they do provide laundry service to a company in town, but you pay for each article

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

was very expensive, breakfast wasn t included in the price and the wifi didn t work for most of our time

glorious bedding and fantastic breakfast in the room service

5 hours for a bottle of champagne room service

room service was fantastic with delicious food

wifi - access to bedroom not adapted and very complicated with suitcase - no maintenance on bedroom

must have been near the laundry because i heard the alarm every time the dryer or washer finished

however, we also used their laundry service and they lost our laundry

is very particular and did not affect my stay in any way but would have been great if the little gym had some

breakfasts, good wifi, easy walk to national and portrait gallery and top end shopping, level walk from waverley

- gym was the bare minimum

outside our room (3808) was the corridor to the hotel laundry room and the staff started walking though the

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone

room was very close to the laundry facilities which made our room and surrounding corridor very hot

full sized laundry

arrival, there was some old laundry left on the top shelf next to the safe

assistance with bags put us in the basement next to the laundry room so we heard wash running all night

laundry service

and next to the cleaners laundry room

brilliant value , bar is so comfy with

bathroom with a lot of wonderful spa products, big tv, and a gorgeous huge window with heavy curtains

wifi superfast

in the room there was no info on wifi or room service

room service was exceptional and helpful

the bar area and eating area were comfortable and clean very chic

and often got the orders slightly wrong -receptionists are very friendly and responsive -laundry service is good

one other thing that i came across for the first time at 5* hotel was having to pay for the laundry bag

wifi connectivity

gym facilities should be provided as part of the hotel s facilities and not as an additional

felt cramped and glad to leave the next day you could really only stay one night had to pay for wifi falks so

we enjoyed drinks there on both nights (we also enjoyed the discount applied for not using the laundry service

that was way better) - our room looked out over back alley with boxes/trolleys of something - laundry

towel rail did not work, so had damp towels to use, as we had opted to save energy by having no room service

room service is not 24hrs

lovely hotel, nice rooms, great location, friendly helpful staff and room service was nice.

there is also a free laundry service if needed which is handy if you need to wash your clothes

centrally located , validated parking, excellent facilities, great to have access to a laundry

brand new, modern hotel with total room package, laundry and breakfast

was great to have a laundry room to use for free as a guest but oof, that needed a good clean which we did with

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd

wifi was spasmodic in room; had to use it at reception.

stronger wifi

very comfortable beds and an actual bar fridge

loved the bar in the reception and the roaring fire during a cold december stay

desk and wifi were good so i could do a little work before wandering the city from this well-located base

no iron in room. have to go to a laundry room . basic for the price.

laundry offer was very expensive.

would have liked laundry machines

the style is beautiful, the breakfast outstanding

all the staff is very kind. great place to stay with kids. was my 5th stay with them.

we didn t use the spa but it looked so nice and again the staff very friendly

breakfast and the location were both superb

rooftop bar accessible only for members and hotel guests, very exclusive and with a great view of the city

dining room food was excellent, including breakfast

breakfast each morning was another highlight freshly prepared dishes presented elegantly in the

laundry service was not possible because of miscommunication

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

gym has good machines

the swimming pool was quiet and perfect for an afternoon with the kids

the kids loved their stay as did we

a little noisy - room must have been next to the laundry or kitchen area or something.

no laundry sunday.

ordered room service and had fish and chips from the menu

wifi in our room nearly impossible to get. very frustrating. public computer not working.

poor wifi signal