also the free parking was a nice touch and that it is dog-friendly

beach wonderful location,the sunset bar is stunning,as is the marquee dining and restaurant

this hotel, staff were amazing, room lovely, breakfast nice and bar area and bar staff was just brilliant really

only real complaint was that restaurant and bar was closed for refurb and this was not disclosed on the agoda

the restaurant overlooks the sea, i ate from the sunset bar menu and the food was ten out of ten

there was also a background sound of the waterworks or adjacent laundry during the night from our attic room

car park was a hassle with unloading and loading luggage, especially clothes on hangers, bags and golf items

car parking restricted - need to be early

get wifi to work on my laptop although it did for other devices

breakfast was very good and smiley staff were excellent

hotel says it s pet friendly, although they don t really cater for guests with dogs

one downside was the really poor wifi in the rooms

of parking, easy booking in and out, lovely decor

breakfast very good full english toast croisents porridge service cleanliness

centre but quiet and good facilities including bar and patio

outside of the manor house all just felt like a holiday camp, and our room backed on to the laundry so we were

the laundry was good

our rooms were large, comfortable and very well equipped and room service was excellent

the bed was very comfy and there is an excellent gym

wifi was very poor and the breakfast selection was a little basic

there was a guest laundry room ( 3 to wash, 2 to dry)

the position of our room was overlooking a main thorough gate for staff, laundry and other members and public

shout out lisa f helping with the laundry room and getting laundry powder

we did this ourselves at extra cost for the laundry

travelling with 3 small children, the guest laundry room in the hotel was a great bonus

a hotel that promotes itself as a child friendly destination, they should have offered basic laundry facilities

we were upgraded which came as a lovely treat, used the gym and spa finished by a superb meal in the dinkng

from walks to the beach, food, drinks at the bar, pool/spa unforgettable

it just doesn’t work if you have kids who are closer to the adult bracket

breakfast, beautiful views from the balcony and the hotel in general

room service breakfast was very well priced - works out the same as dining in the restaurant

providing one small bar of soap for a three day stay for two persons smacked of penny pinching.

had a great time at the hotel. room service seemed so fancy :)

breakfast every morning superb with friendly staff always eager to help

i'd ordered room service and it came in good time although had forgotten my drink which was dealt with promptly

i was awoken at 7am on sunday by laundry being wheeled across the car park: it sounded like a tank was passing

so noise early morning as the room is in the car park bins being emptied and laundry vans

ll and car park) with constant use of area outside window by staff emptying bins and loading laundry

we stayed on the night of the fire in the laundry room, the staff were very professional and made sure everyone

room was on the ground floor and we we woken by cars in the car park and the laundry trollies being wheeled

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

wifi didn't work in the rooms, only in the lobby

have stayed in nicer rooms price but when considering the overall package, the gym, pool, bar and restaurant

the spa area is being refurbished, it s still useable, we will be back to see it finished

outside pool open and lovely for the kids

only thing i can think of that would have really been useful to have is some laundry facilities either in the

only thing that could have made the stay even better would have been the addition of laundry

the americano coffee at breakfast could have been hotter and made with freshly ground beans.

dedicated parking space kept getting used by someone and staff didn't take any action the entire time we were

spa was the only disappointment

easy off road parking

wasn't much we didn't like, i would say music in the bar would have been good, but other than that we had a

no wifi in the rooms

good parking, beautiful view, was wonderful to wake up to sunrise and birds singing

the accommodation was clean and comfortable and the facilities included a little kitchenette perfect if your

whilst at breakfast the laundry staff went into the room and replaced water and took away the soap this was an

had my own parking space reserved daily which made travelling in and around christchurch easier knowing that

we were informed that this was not available even though there was a supposed to be room service availability

central location in the town excellent clean and comfortable room nice bar area

room service was excellent

wifi in my room was very intermittent

on a special offer but got upgraded to the amazing large suite with beautiful views and loads of space

kitchen facilities were useful, nice large lounge

room service was quick and good value

very modern, clean hotel with excellent service, excellent choice of quality breakfast, lovely bar with reasonably

were always willing to go the extra mile to make the stay special, especially the catering and bar staff

the fireplaces were a nice touch

staff were fantastic, met all needs and expectations. parking was ample and room was clean.

wifi connection weak

breakfast food wasn't the best both days, with the sausages not looking fully cooked and the next

however there is a bar in the

parking was sometimes a challenge in the small parking area at the back of the hotel.

we had a wonderful afternoon at carey's manor spa which wasn't far and was included with our stay

room and bed was too small in comparison to other similar priced hotels and the room service menu is limited

monty s terrace bar food was very good

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

also the new laundry arrived at 7

wifi is a little temperamental!

our second morning, at breakfast, i had to find the waiter to take our order

service from the kitchen, 2 meals returned twice

room service closed quite early.

poster bed, fab cocktails, central location with onsite free parking

there was a free wifi too

good location, lovely fireplace, friendly staff and large parking area.

clean pleasant room. nice garden one of the waitresses was friendly and polite early check in

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

a big and well appointed family room - the kids loved the bunk beds, which were built in and solid

kids loved the swimming pool

room was lovely, very comfortable for myself and two kids

another minor point was waiting to get a drink from the bar and no staff about

had to wake up before 6 am daily due to noisy laundry collection lorry and early fire alarm set off on one

we arrived to the previous night laundry for what seemed like all the rooms, all over the floor by the main

couldn t get any signal in my room and also when arrived there was laundry left outside my room and rubbish

good for us - an airport pick up (12 min drive) & a night out at the brilliant chaplin s cellar bar for a

liked the access to indoor swimming pool till 8pm and being able to order food at the bar until 9pm - good having

had to repeatedly sign in for wifi

free onsite parking

the spa bath and the decor!!

the spa bath the bed the lightning

room service menu/phone available in room - staff happy to assist with glasses for our champagne(

smell of urine in the bathroom room location (window view of the hotel kitchen/laundry rooms) no fault of the

room right next door to kitchen and laundry room as well as communal toilet

room service was excellent

an maybe teach kitchen staff to dring all that is needed with room service i

kids had their own room

our sleep was also interrupted by noise from laundry machinery throughout the night

os above a kitchen or laundry ) otherwise everything else was very good

up to the flat roof making it a security risk if you want to leave the windows open and also the laundry is

taking food up to your own rooms isn t always appropriate when kids and families are wet in the pool

late night room service food options were not great for me.

balcony and the view. good breakfast

the bar closed very early and didn t have much of an assortment

the room was amazing. as was the breakfast absolutely delicious

very poor bar chioce

the shower almost burned me the wifi did not work

bedroom and a makeshift wardrobe just a rail very small room wouldn t stay again piles of dirty laundry left

laundry trolleys blocking signage for disabled parking

not so clean, small sink, not comfortable. bad wifi.

months before our stay that the ibis was overbooked and we had been reallocated to the mercure spa hotel across

the toiletries were placed very high on the wall so struggled to reach them, impossible for the kids

it would help to have more places to hang swimming costumes, and on-site laundry

was also woken up at 06:15 one morning by a delivery (roll cages of something - laundry

when we checked in at about 4pm there was still bundles of laundry outside bedrooms in the corridors and no

nice staff attentive when concerns about noise got to do early check in

the carpets in the hallways looked like they were from the 1980's and it looked like it had been a long

not until after 4pm one day, we we're cold and wet so told them to leave it, lots of cleaning and laundry items

laundry bags all over the place which is not the best view, in the morning to much noise night as

hotel with great facilities and the room was comfortable (terrible view of crates of laundry though)

modern bathroom facilities and clean though it was ground floor adjacent to building services & laundry facility

dirty laundry left in corridors

pet friendly

food was lovely too, room service was stop on

walls quite thin lots of stomping above and hearing kids and phone alarms.

kids makimg noise in the swimming pool also don't make it feel as a relaxing spa

pool facilities and sauna was just right and robes and slippers provided when asked for those

the hotel is not family friendly or suitable got young kids

cozy and finished to a high standard. ev charging is a real bonus.

staff, ample free parking, free ev charging, food and drink were top-notch, comfortable

com) which apparently can t charge for full expenses and half board option does not include kids meal at dinner

very good room service selection

was given a room next to staff laundry on the first floor and they started spin drying at 7:30am

excellent bar menu

shower power rather weak. wifi poor throughout. towels not soft.

parking: plenty of spaces (including 2 for ev charging) but for booking

wifi was just about ok but not for streaming films

i asked for them, only to be brought dirty laundry

no dedicated service lift for the laundry/cleaning staff

gym was disappointing

i ordered a meal from the bar which exceeded my expectations

was good at reception the bar service was really good and the cleaning of room good skipped breakfast but our

was great stayed with my kids and grandchildren had a blast and hayley was so helpful before we arrived organising

no free water room service charge not a good view from my room side

room service was poor with missing items 3 days out of 5 for our breakfast tray

poor service and no room service

55am as the kitchen was now 'shut' and had already started clearing away the buffet so a limited offering

15 per day to park opposite (which will now be 20 in april) and had a tiny room next to the laundry without

for the 3 nights lift broken swimming pool out of order incompetent lobby staff rubbish and dirty laundry left

i personally prefer the spa area with quiet music rather than disco

spa is a real bonus for just 5,- extra

wifi didn't work had to pay extra to use the swimming pool breakfast not included

half went down to get a couple of cokes from the bar but no staff were to be seen, probably just bad timing

food available all day , bar open until 1 a

right on the sea front my room had all you needed tv wifi iron etc i had dinner in the bar tasty and good value

the food in the bar area was incredible in fact probably the nicest club sandwich i ve ever eaten lol

not good enough room service for a 4 stars hotel