decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

the staff was amazing the rooms was great the pool area was clean and the pool felt amazing

in hotel bar and meal service was a plus (didn't use, but great to have)

internet was down in the entire hotel (not the wifi, but the internet connection)

elevators were kind of slow? and the parking situation at night was a little difficult

like the fact they had laundry facility

too nice of a hotel for each floor to have a shared microwave in the laundry room

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

there is no where to get coins for the laundry

fee for wifi

we saved $ staying here for 2 weeks. free laundry, amazing breakfasts & dinner served 3 nites!

one of four washing machines was working in the laundry facility

also, free laundry which was really nice

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

free laundry

was expecting a full kitchen like on review

breakfast was good

was very clean and parking was very close, there was a clean pool and basketball court was

that it is dog-friendly, has wonderful customer service, the rooms were great with good a/c and a kitchenette

the room is fully equipped with the kitchen and all the things you need so it was good for me to cook every

there was pet hair all over my bed, sheets, pillow cases and comforter.

the description of hotel said fairgrounds casino but it was several miles away from either

very good hotel for staying good breakfast in service

having kids the pool was very nice to have

pool seems old and water should be more blue.

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

i did not use the pool or fitness room or eat breakfast so am unable to comment on those amenities

at this property last night my kids in one bed my wife and i in the other noticed when we got home my kids

the wifi was fast

really a big deal but i would bring my own laundry detergent in the future costly in the store area

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

kitchen staff

and snacks at evening reception, great size room with separate bedroom and living room / mini kitchen facilities

laundry broken, weird

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

breakfast was good

then my husband came in after parking the car

the staff was friendly and the breakfast was good.

laundry room should have more machines

clean, very good breakfast!

wonderful staff, good breakfast, we enjoyed the pool, and lots of great restaurants nearby.

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

pool nice staff

that guest smelled marijuana when i had already told front desk that the guest next to my kids were doing it

really liked the indoor pool, and the beds were super comfy, as well as the fitness area was very nice

limited expensive bar - notes state you can enjoy cocktails at the bar but options are limited to a few wines

serene park-like pool area

small inside pool

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

clean nice big rooms in nice clean hotel.plenty of parking, close to highway.

free breakfast

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

understandably the hotel is under renovation and there are construction items in the parking lot but maybe trim

they have service to the casino but not an event that is across the street

the room was very clean and looks just like the pictures. they have a gym on site

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

free breakfast exceeded expectations

the atmosphere the hotel elevator was messed up and they have pets

the pool was refreshing

guest laundry facilities were very dirty and old

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

friendly staff, clean facilities, public laundry room, the pool area.

the pool was awesome!

wifi was not available in the room...check before you go.

breakfast and pool were great

in gym and carpets smell in room

couldn't take the kids out because the only operating elevator broke down for majority of the night

best part is the free breakfast, kids love it so much

the pool guy said that are not alllowed to raise it any higher due to health reasons

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

the laundry room does need some attention.

laundry. lost money with inoperable coin machines. upgrade!

were greeted by very friendly staff, room was clean and my kids enjoyed making waffles for breakfast

the pool was great too

service for drinking while you're playing, i had to go to the bar every time

then i called ahead to try and get an early check in and not only was i unable to get one but i wasn t even

the room was excellent, staff all so friendly and we had great fun in the casino too

my kids, both boys ages 17 and 9 had the best time here, hitting the different places in the food

outside of the casino when waiting for taxis or your car, there is no chairs

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

only downside was maintenance on the pool but the beaches in the area more than make up for that

location of the room was great because i wanted to go to the hard rock casino and its really close to i-4

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

shuttle to casino and staff very friendly.

is small and doesn t fit everybody who wants to go to the casino

it was close to the casino

convient to casino

laundry facilities

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry use was great and cheap

then entering our room and not having one complaint says it all, the bed was comfortable,kitchen was clean and

fantastic, better than expected. super clean, full kitchen in room, very close to the casino.

wifi can be a little challenging to connect at times

fridge, microwave, wifi, gym, and pool

of easy free parking

loved '' my room and the breakfast area hotel employee was great at taking care of me and the kids

great pool and hot tub...really good room service for dinner.

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

room and pool were very clean

complimentary breakfast was great

laundry was only coin operated so i wasn t able to do laundry here!

woken up by laundry machines

proximity to room, laundry facilities could be improved

laundry room is a shared wall

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

there is a smell when you walk into the lobby seems like it comes from the kitchen

the room service, the staff overall, the pool was nice and warm and i slept like a baby

pool

the parking is adequate, and the staff are friendlly and greeted us every time we entered the hotel

would have been better had it not been for the kids who kept running up down the hall ways screaming all night

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

the hot tub and pool, cleanliness and the room were amazing

pool and hot tub and the service from rita

often said there are drug heads that come in and turn around all night long just fly through the parking lot

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

and paying for parking in ridiculous

the pool was small and dirty

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

our room and the facility (including laundry area) were clean and they took necessary precautions because of

we did not use the swimming pool as it was too cold outside, but it looked very pretty, and the hotel is next

swimming pool not heated

the free breakfast was much appreciated

breakfast could use some improvement

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

pool area needs work

the staff and breakfast were excellent. the location was perfect for us to go to busch gardens.

i liked having a kitchen

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

the breakfast was good. check-in was fast. wifi worked well.

the hot breakfast was also good

other than that breakfast was good

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

when i was walking to my room by the pool i saw a rat running across to the laundry room area

dingy with low to poor lighting. expensive guest laundry.

a mile, in front of a side wall, so you can walk from the hotel if you don t want to pay 20dl parking in busch

the laundry room had two washers and two dryers at $2 per load each

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

laundry room was convenient

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

location, spacious, well equipped rooms, pool, hot tub

no free breakfast cold pool no courtesy van

it has a nice little pool too

gym was under construction

the gym was opened 24hours

no luggage rack or laundry bag

wifi, pool was super small, no streaming services just cable, and breakfast i thought would be

breakfast was great

the pool area looks like it could do with some tlc

breakfast, lots of options

the outside could use some fan so u cab actually enjoy the cigar they sale we needed to ask for room service

my stay was incredible and i loved the pool area so much

want to thank the valet team, front desk staff and room service personnel for simply doing an outstanding job

restaurant & bar where very upscale! overall beautiful hotel!!

kids

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

laundry facility and vending machines were good to have

and laundry is up on the third floor

they accommodated an early check in

the pool was very nice

had to wait for laundry to be done before we received and additional towels had to pay for self

her pleasantness with the guest is so amazing and with the kids as well

lunch option and shuttles should go farther than they do and especially an airport shuttle would be great and

a group of kids were very lond and ride at the pool.

also, the shuttle to bush gardens was very convenient

very nice to have laundry facilities on site

internet, poor cleaning and many excuses to do housekeeping laundry facilities poorly maintained, some of them

price of laundry

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

good parking and laundry facilities

we were able to use the laundry services

the guest laundry was not working

the laundry service was poor

there is a guest laundry on the floor

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

when we arrived, the room was very dirty and the laundry didn t work

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

laundry facilities

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

i loved they had a bar and nice variety of liquor and snacks

the complimentary breakfast was amazing, all amenities were fully available, and the pet-friendly environment

everything was good! but the view of the corner room and the pool on the rooftop was the best

the breakfast that they had was good

they have a well equipped gym if you need to work out

the wifi works excellently

very appropriate dress wear specially when kids around

the total environment from the staff to the laundry to the pool was excellent

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the gym and laundry services were closed at the time.

size of room, kitchenette in room, pet friendly, amazing breakfast

the friendly and helpful staff. the included breakfast was great.

eventually turned out to be a false alarm, leaving the kids hysteric, s compensation was not even suggested

quiet room and were 2 doors from the elevator and could hear the street noise and noise from the pool area above

ryan, a bartender at azure, always is so kind and professional

and they forgot to charge 300$ for mini bar and kept bothering me after i returned back from the states

to the point where all me and my wife did was stay in our room and order room service

the pool wasn t overcrowded and very relaxing, enjoyed the daily $30 credit and the extra step

wifi is not free unless you are a bonvoy member

cleanliness, gym, pool, love the hotel hallways, super luxurious and modern

room service was ordered and delivered in a very timely manner.

the breakfast was great and the lobby bar area was perfect

and my laundry was lost before checkout

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

there s an excellent laundry room with washers/dryers

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

great location, great views and restaurants. comfortable room, great pool.

evening reception and morning breakfast were excellent

*being cool and comfortable* *going to bed at a reasonable hour* *kind customer service* *wifi* then this may

i also enjoyed the gym

have helped to have some extra signs directing you to where the pool and gym areas were located

it was on the floor, the wall and shower door, and also on the floor in the kitchenette

was impressed with the room loved the advantage of the kitchen and living room in the king room

hotel exceeded our expectations, it was extremely clean, staff was friendly, breakfast had a lot of variety and

the room we stayed in was huge and we loved having the kitchen space

the pool and fitness center locations should be in the elevators.

location of the pool

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

laundry only on 4th floor

also, wish their pool was indoor

breakfast was much better than any other basic hotel breakfast

hotel location and the amazing free breakfast was was the tipping point for our choice

prices at the bar are high. food and drink prices.

no free wifi, must valet car.

pool

in addition, no free wifi was also out of line with this type of quality hotel and in comparison to other hotels

room service needs to be improved replacing coffee tea etc also our room wasn t cleaned one of

the bar was well stocked and stayed open late

shady pool

there is no art on the walls, the tv was small and positioned in an awkward place in the room, wifi was extremely

pool.aeea not nice

the gym facilities

do not have any laundry facilities there on site and the computer office was right there in the main lobby open

during week days pool bar was closed as well as bar inside. staffing may be the issue.

loved the pool and gym area as

room service wasnt as appealing as we'd thought. lighting is a bit lopey, but okay to deal with.

room service dinner was only fair

breakfast was so not worth it

expensive fee for parking, roof pool closed, not enough towels in room for everyone

nice self-serve mini-mart, bar and breakfast buffet in the lobby

helpful staff who then allocated me an unsellable room on 7th floor next to a pool plant room that was so noisy

i was on the 8th floor with the pool and bar

no i m house laundry, only a self service machine that needs 8 quarters, nowhere in the hotel had quarters

laundry bag it was used before and in bad shape

huge container of laundry left in middle of hallway, which is a fire hazard and eyesore

another hotel but because we were only staying for 1 day & had came in very late with super tired kids that were

there was a gym, but it was very basic

there was a basketball court which is nice for kids but also noisy

it would have been perfect with a pool a bit warmer ;-)

they didn’t honor the 4:00 pm late check out despite being a platinum elite

the breakfast buffet was awesome

to downtown, walking distance to riverwalk -liked the kitchenette with full size fridge and dishwasher and has

pool was not in working order, which should have been stated prior to booking at the hotel

front desk employees, wifi did not rooms were not cleaned until the second day rooms were not cleaned

pool was nice

however the wifi connection was very bad/slow

the hotel had no bar until 5:00 and then closed at 9:00, just not the quality for close to $300

free wifi is nice

only plastic cups in the room), tiny ill equipped gym, rise staff

there was a wind diwn wednesday with college kids and was hekd in the lobby and pool area, we

and facilities are great, good gym, nice pool, nice feeling in the lobby

the bar is great and the outside area by the pool is awesome

love the proximity of the property and that it has a shuttle, guest laundry and the restaurant staff is amazing

but they cleaned up the guest laundry space so that was an improvement

to find and access the pool, fitness center just next to laundry (loud and smell of

the shuttle service was excellent and we loved not having to pay for washing and drying laundry

very impressed on the guest laundry and no charge was a wonderful gift to the guest

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

laundry room only had 1 washer working

very clean. nice staff. good breakfast. extremely quiet ud83dude03ud83dude03ud83dude03

always a great stay. clean rooms, friendly staff, great breakfast. we will be back.

the fire pit was so lovely, the kids roasted marshmallows (there is a publix behind the hotel)

didnt like the fact that the lady at the front desk would not give us change to do our laundry

men drinking and smoking outside the front door in the pool area is very dirty

so the weekend in for him, to go to dinosaur world then come back to the hotel and swim in the pool, then back

was good so we could walk to the strawberry festival to avoid all the traffic and parking fees

noise from the parking lot and highway.

our room was near the bar and we could hear everything

the hotel bar was also very pretty

perhaps a community refrigerator but too much in there for how little space is in the kitchenette

there was an issue as the kitchen staff didn't arrive at the expected time but the staff dealt with us admirably

the bar staff made amazing cocktails and were able to advise us on other inside knowledge of where they

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

rooms, lobby, lounge, laundry room and grounds are clean

they even had a guest laundry

pet friendly

my first time eating breakfast at a hotel stay and it was great

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

laundry facilities made it really convenient

the trundle bed was not very comfortable but would probably be fine for kids

i was always able to find convenient parking at this location as well

service has always been great, the complimentary breakfast is convenient and a good variety of items to chose