laundry equipment was run down and parts were broken to expensive also. (washer and dryer)

they let random non-paying people shower and do laundry there

the pool and hot tub were clean

like warm breakfast but can't because of corona

good breakfast and has a pool

got sick off room service,the first night

he was so professional and made sure i came back after parking

it was also confirmed through the booking app that my request for a pet friendly room was granted at no charge

was pet friendly without seeming pet friendly because it was so beautiful and clean

i think breakfast and bar hours should

they had the pantry open to get whatever you would like, and there was a coin operated laundry (you can purchase

daughter loved the kids pool

all 3 of my kids have autism and it was one of the best experiences we had at any hotel we’ve ever stayed at

room service available, but there is a restaurant that shares the parking lot

thermostat/ac needed in-room service two hours into stay

location, social evenings, laundry facilities, courtyard

have to walk too much if you are at the other side of the hotel to get to the laundry

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

pool, basketball court, clean room, free laundry

the laundry room was

anther wise we were very satisfied, the kids in joyed the pool

was nice the pool was open later, too

breakfast was not that good powdered eggs and potatoes

the room was wonderful. the pool was amazing. the breakfast was awesome

bed was great. great breakfast, pool area was clean and warm

pool and hot tub were in working order

breakfast buffet also was good

breakfast buffet could ve had a few more selections

weren t the most comfortable, you can hear people yelling from outside/the bar area, and price was a little

kids enjoyed the pool and hot tub was great

a little expensive for the area and we were disappointed the bar was open until 11:00 pm but the kitchen closed

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

great staff, resturant, front desk, easy parking.

location, ease of parking, style of room

amount of room service tip not up to the guest -- they automatically add 24%

says room service was a option clearly wasn't

the rooms were nice and place was spacious kids played in the arcade room and had a blast.

beautiful. in house restaurant and breakfast

staff was unsure about pool closing times and breakfast buffet time.

pet friendly. close to relatives.

laundry machines out of service

the room smelled, the wifi didn't work, the exersize room was closed, the service at the restaurant was bad

the breakfast was good

room was smaller than expected and i had 3 kids with.

friendly staff and loved that green mill restaurant and bar was connected to the hotel

the free laundry imenities

loved having 24 hour access to the free on-site guest laundry with detergent

they have a pool table and also a laundry room that is a courtesy for the guests

this site could use more parking

was great and it was during a snow storm and they were very nice and worked hard to clear the parking lot and

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

kitchen in my room

didn't use the pool or the ex

friendly staff, clean room, delicious breakfast

never received the wifi code

good breakfast and they did a great job keeping it stocked

crew was amazing at all times and breakfast really good.

breakfast

the breakfast is great, wide variety of food to choose from. clean, plenty of room

breakfast constitute cold and hot meals not just cold

the breakfast was delightful as well

the staff was great i love this place and the breakfast was amazing

paying for breakfast.

breakfast was included, and very yummy

i like breakfast because it's included, and i like the room so quiet, i like everything

new modern construction - many protein choices at breakfast - clean.

the available trundle beds provided a place to sleep for all 3 of my kids

hockey kids running around...

great breakfast!!

there was no info in the room as far as breakfast time or wifi

filthy laundry room

had to go to laundry room for more

i also wish laundry rooms were kept better

it was noisy because there were a lot of families and kids there this weekend

there was also plenty of parking available

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

place if you want kitchen and laundry amenities

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

comfy beds, nice room, had a pool, fitness room and allowed my dog!

pool and hot tub, rooms were nice, easy check in and out

breakfast every morning was very convenient and yummy good

pool was a +

friendly staff, great pool, excellent breakfast

the pool area was just ok

maybe few other choices for breakfast but overall we would come back and recommend

pool & hot tub were clean and very nice

laundry smell

no laundry & no vending machines

no laundry facilities.

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

liked that it has breakfast and a place where you can do laundry in the hotel

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more

pool was a little cold

kids loved the pool. room was great.

very clean. ac worked well. plenty of parking and well lit. all staff were very nice. quiet.

pool was pretty small to be shared between 2 facilities.

thanks for the treats from room service

a little off of a main road in an industrial area, so i took a very short detour or 2 into other parking lots

hotel needs to update their website as it clearly states there is a pool and a hot

we couldn t use the pool because of all the kids in there and they were running around everywhere without

front desk great. restaurant very good. location and parking great.

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

to be fair, guests of the hotel can use a larger local gym just down the streeet for free

pool had a water slide which was fun

the breakfast was amazing and all of the staff were friendly and welcoming

happened to park on the north side a little bit west of the entrance because the parking was very full

having a gym and laundry on the same level as the room

complimentary laundry not so great.

pool was a little chilly

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

having a gym and laundry on the same level as the room

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

only one ice machine. hotel looks dated, no laundry soap.

sounded like laundry spin cycle

comfortable bed and central to chanhassen just off the freeway with good parking and variety of restaurants

staff when we first arrived was not helpful in resolving an issue re pets and kind of rude

room size and breakfast

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

clean, comfortable, coffee was great, breakfast also great.

bed was very uncomfortable couldn't sleep the two nights that we stayed there there way kids running up and down

some high schools kids had the room next to me and were very loud in the hallway all night !

breakfast is great and having the laundry was really helpful

it was also really nice to have a pool, hot tub, workout room, and laundry room

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

staff is very friendly - the facilty is clean- especially the pool

coffee maker, poor wifi, and tv had to call for help

the laundry room is very useful and the front desk has laundry detergent and quarters

good breakfast. room was spacious. bed was comfortable

pool was smaller than we anticipated

the breakfast was plentiful and deliciousud83dude0b

the kitchen is very useful

additional perks: peloton bike in their gym, pool and hot tub, restaurant on site, and free parking

pool was good

pet friendly walking areas

advertise as being pet friendly, but get up set the minute a dog barks

front desk employees were very courteous and offered suggestions for parking at event downtown

there is laundry for $1 wash/dry so you can head home with clean clothes

after swimming, the kids clothes color changed

great breakfast & beautiful facility

there was a funky smell in the kitchen sink

after swimming, the kids clothes color changed

parking lot was full one night and had to ask to park in the underground parking area

roof top bar was nice.

fitness center was perfect for what was needed for only one night

don't hate valet parking

the rooftop bar is a great addition as well

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

good breakfast, quick early check in

nice pool and hot tub

we liked staying on the 1st floor. breakfast had many options. parking very easy and accessible.

thought the breakfast was continental style but it was like a kitchen to some extent the food could be ordered

pool area was small but was ok as we were the only ones in it

parking. so many empty diamond spaces.

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

the pool was nice and warm and the hot tub was great

good wifi

the 17th floor; bed was very comfortable, room was clean with no odor from the air conditioner, pool stayed open

the pool area was smelled like sauna not a pool

very quiet. great pool/spa facilities!

fabulous pool, spa, and exercise room

onsite coin operated laundry

the pool and sauna were a plus. several items for breakfast and good coffee.

staff was kind and accommodating ice machines and elevators worked free parking

no kitchen open that was my dinner and breakfast

out of their way to make sure we had everything we needed, even helping with extra blankets and breakfast items

nice gym

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

nice room with good location and parking

parking

room was right across from kitchen and laundry room and close to front desk

in a simple words, we like this hotel, morder, new clean. breakfast is good. parking is easy.

was there on business and the wifi was down

close to the event i was attending and a nice continental breakfast.

that the inside pool water was cold !! i though in winter inside pools are heated

the pool was alittle bigger

parking is terrible

clean, friendly staff, great breakfast

breakfast options were a little slim.

great location and breakfast, clean and so comfortable.

laundry option

no pool no laundry breakfast outrageously priced

no free breakfast

breakfast

the only disappointment was the pool/hot tub were closed:( would definitely stay again

that they don t have a laundry machine s specially when you stay with a kids

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

no laundry facilities

microwave in the rooms and going outside to do laundry

kid friendly. has a laundry room.

there was laundry, office area and workout

the pool was closed that was a bummer ud83dude15

kids were excited to go swimming once we got to the hotel but then we came to find out we had to

great location and the breakfast is amazing! kids loved the pool.

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

nice breakfast and it was available until 10 am on weekends

i liked that it was a decent place to stay and keep the kids entertained for a couple of days.

but the kids don't care

beds comfy kitchenette

laundry room in the main building was nice , staff were very nice

it was good....the small pool was closed...i wouldn't have used it anyway...

kitchen, size of the room

waffle maker made the already great breakfast selection even more diverse and appetizing

the staff was friendly, kitchenette was wonderful, the beds comfortable, it was very clean and it was also pet

guest laundry area clean and pleasant

the kitchen was well stocked and having the water carafe was a great touch

breakfast left my kids still hungry and unhappy

excellent location, and it made it perfect that it was pet friendly.

breakfast was incredible

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

in addition, it got self laundry service which is really the traveling people need

needed your room key to access the elevator, gym and pool

great pricenice breakfast barnice edge of downtown proper location

great location. pleasant and helpful staff. clean room. spacious bathroom. good breakfast.

offer free wifi that's so weak as to inspire you to spend $5 per day to get the better version

or had you kids with, it would be tight

the kitchen in the room. great for long term stays

fully stocked kitchen.

parking, good breakfast, close to mississippi river/ walk, restaurants

bed linen had not gone through the laundry

no breakfast and laundry facility.

kind of had a scare and wanted to park in front of the hotel to load up the kids and had to drive around

great breakfast, great locations, clean and comfortable rooms, friendly staff

wasnt available due to kitchen issue

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

elevator malfunction. no laundry service.

the property itself was very nice obviously this place is not a hotel for if you have little kids as there

clerk that checked us in charged me a pet fee of $160 and we had no pets

$5 grab and go breakfast was well worth it, with jimmy dean breakfast sandwiches, cereal, bagels, yogurt, juice

laundry to reception just before 09:00

room service took 2 to 3 hours in the evening

i couldn~t ring through to room service and there was no information about how to call concierge

the only downside to this hotel is that in-room service wasn t available and my room phone didn t work

was remarkable, the spa was amazing and everyone there was superb

laundry room did not have a chance machine and front desk did not have change either at the time

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

really bummed to see the bar and restaurant were closed

was downtown, this is ok, underground parking was great to have , gym, front desk was very

no quarters were available to do laundry on our last morning there

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

didn t like the added charges on our room service bill

also very much appreciated the great desk area in the room and the late check out for working

do not have laundry machines on site, nor are there any in the immediate neighborhood

pool was very cold, kids did not mind but too cold for husband and myself

excellent staff, very courteous. loved the full basketball court and gym, excellent amenties

wanted a quick swim in the morning but the pool didn t open until 8am.

longer room service hours would be helpful but i understand.

room was right next to a utility or laundry room

there s a laundry facility & gym but i didn t use those on this occasion

the breakfast was average, but fine

there s a laundry facility & gym but i didn t use those on this occasion

room service was trying to come in and clean my room before 9:00 am. that i did not like.

enjoyed large corner room. in the bar received free tea....very accomodating

lobby bar service was excellent and the food was good and convenient

the $100 pet policy was unclear that it is non refundable

room service was quick and good

wifi would've been helpful with what we payed for the upgrade

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

no free breakfast. gym facility could be better.

would be nice if the bar opened earlier than 4pm

the gym, and the spacious reception area.

close to rooftop bar and grill and mayo sports to include pwc bldg.

the front desk staff is also great about allowing us to have a late check out

love that we were able to have an early checkin and late check out

the staff were very friendly: front desk, bar tender, and security.

that for the price breakfast wasn t included. had to pay for parking.

for pet owners- pet friendly does not mean there is a good place to take dogs out (no grass

great amenities and spa was wonderful

pool was perfect

out did themselves with the rose petals in the room

everything the gym ,pool and spa were excellent staff couldn t do enough for you

the checking in process was well done, room great and the gym and pool as well

i enjoyed the gym open 24/7

views, location, and room service.

gym was great

location for the convention center, we were there for a gymnastics tournament during a snow storm

vibrant restaurant and bar on main level

we ordered room service and the food was not as explained on the menu and was very plain, tuna and the grilled

bar on the 27th floor was sold out, so i could not check this out as i wanted to

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

room service was horribly expensive and valet parking was expensive. room was small

room service was excellent

the room service food was terrible, the high amount for there parking over night

restricted pool hours for kids

restaurant closes at 9pm and if you need to eat later than that, the room service was 80-150 dollars for two

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

the lobby, staff and pool area. very clean!

no spa, no room service for breakfast, no pool and jacuzzi

breakfast was delicious and they had table shuffleboard and pool available

great location and awesome bar and restaurant

above average gym

i travel with my kids it was terrible

thankfully the industry has adopted unscented laundry products on linens and towels

comfortable bed, location, design of hotel, food, gym, cleanliness, easy check in/out, housekeeping staff were

having to request room service 24hrs ahead of time

the atmosphere was nice and quiet and the bar area was quiet as well which was nice since we were all about

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain

the first floor bar and 7th floor restaurant were excellent

of construction/trash on rooftop outside our window & no room service

we brought along our dog, and it would have been nice to have pet relief station closer.

room service from the bistro was delicious and well priced

dinner at the star bar was outstanding great atmosphere, great food, and such friendly service