since we travelled from so far away it was great that there was laundry available to use

only issue was with laundry not functioning.

location is everything, having a laundry room is a plus and the rooms could use an upgrade especially the

there was a smoke condition in the laundry room

room weren t clean as before, mold under soap dish in shower, wash my own towels problem with laundry,maybe

there should be an option to purchase laundry detergent from a dispenser in the laundryroom

was greay, cozy, nice place with small kitchen, living room and separate bedroom

free breakfast. free reception from monday to thursday.

wifi is free only if you surf internet. if you want to watch movies, you pay $4.95/day

parking was terrible. access from road challenging.

laundry options offered onsite

guests need to attend the laundry while washing and drying.

smell of the laundry room inside the gym

customer service the outside seating the laundry and breakfast

the dishwasher & laundry area helped me tremendously

was told that the laundry attendants were not at work yet

breakfast was limited and did not have any hot food options besides instant oatmeal and if you

sausage links that are offered for breakfast are not cooked

everything looked and smelled brand new. even seen a few deers in the parking lot.

kumar helped us to do early check in

seasonal allergies so it was a plus that there's no carpet in the rooms and the availability for early check in

clean room was spotless and had a poppin bar in the lobby.

the bar wasn t finished yet

beds are soft and plush, the breakfast is fresh, hot and very good

would have liked to take the beer from the bar up to my room.

laundry unavailable due to

laundry closed

the guest laundry wasn t working

the laundry was broken the entire 3 weeks i was there .

my room stunk of smoke, there was always drama for cops to be there and the laundry machine was broken

laundry facility is good and economical

nice hotel rooms with laundry

they should have laundry machines.

i did not like the food. room service is not room service if i have to go get the food.

the wifi and television break out a lot

detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

the pool not being open

no indoor pool or hot tub

no room service snacks very expensive

one of the nights we had trouble finding a parking spot.

laundry facility not available

no pool or laundry room to wash my clothes.

i didn't like my room was next to laundry room, which was loud at times and shuttle was not reliable

no laundry

room was near the laundry and carts were parked in hallway which was kind of unsightly

it was a good stay here, and we loved the breakfast. the laundry needed to be cleaned though.

i notified staff & 24 hours later it was still there dried up & the elevators were very dirty, laundry room was

the laundry room was dirty

nice hotel very friendly staff, good breakfast

smooth check in. ample parking. and breakfast was good with lot of selections.

laundry facility was convenient

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

super clean hotel and terrific rooms. breakfast was very nice.

was very limited however kitchen staff was very nice and tried their best to accommodate our requests

to new jersey state covid regulations, there was no breakfast, and the pool was closed

laundry cart also parked infront of the room

laundry

the worst was all week they painted the doors and hallway and laundry room which gave me a horrible headache

garden inns usually have a sparse gym and a similarly sparse bar and restaurant

no room service from restaurant

safe in the room, tax on each item of food and laundry facility wasn't working

the hotel shuttles were also very convenient in bringing us directly to the airport terminal

close to the airport and a mall. the shuttle service 24/7

bistro and bar is extremely good

nice and cosy gym and warm

they also have laundry facilities

the room service

perks like the free welcome drinks (incl wine, beer,spirits) fair free wifi if hh-membership can bee shown upon

shuttle was not called for us at we waited a long time at 4am

great hotel free breakfast

continental breakfast and guest laundry

free breakfast, snack shack, free cookies! laundry facilities, free shuttle, nice design.

have laundry the front desks are good the location is conveniently close to the jersey garden mall where

the laundry room could have been better and the soda machines didn't work.

proximity to the airport and a simon mall - jersey gardens mall, the laundry room for guests , the breakfast

wish that laundry is in each floor.

experience: - ants - potential bed bugs - long centipede - heating not working, kids caught cold - fridge

breakfast could have been a little better

the kitchenette saved us on money that we didn't know we would have to spend

kitchen light dim

the gym and laundry made the stay very convenient

good small gym, laundry room for guess

parking is not included. $25/night

wifi not very good

tv was good and wifi solid

very close to the newark airport, laundry facility on site and free shuttle service

love that they have laundry area and has free shuttle to newark airport

hotel, rooms and bathrooms need some renovation; we have to pay for laundry

clean my tub the floors are filthy there was crumbs head board was nasty desk wasn't cleaned no laundry bags

money change at the desk to use the laundry hopefully the guy at the bar is really cool and find a

didn't have a free breakfast

wish they had free breakfast included

and the shuttle to the airport was on time

o and the room service for the restaurant was so friendly, funny and the food was delicious

gym, bed was comfortable

breakfast was phenomenal

breakfast was decent

free breakfast is always good. nice environment.

breakfast was great.

breakfast, very poor

to ewr; clean and functional room and lobby; very polite and gracious staff; coin laundry and fitness

staff were able to accommodate me with an early check in.

the shuttle bus to and from the airport was prompt and reliable

service, bar area and the cleaniness of the facility.

gym was hot like a sauna. no circulation

laundry machines were dirty

nice place for families with kids

couple and kids in the hallway at 3:30 am

my room was comfortable and i had asked for an early check in and they had my room ready

nice place for families with kids

hotel is under construction so i did not get to use the gym, laundry or vending machines

if you would have airport transfer and laundry services, that would be great

the last night was noisy from other guess. the toilet flush was very weak. no laundry.

the staff and room. breakfast was outstanding

if the coronavirus they had a breakfast bag, and under these circumstances this was acceptable

there is no laundry room as stated in the on line description

was good scrambled eggs were good plenty of chocolate milk yougurt and jiuce pool was warm onsite laundry

rooms are always clean and spot less spa tubs work as should and clean

the spa tub was great, very big

it was very clean and the staff was very helpful it had ample parking , the bed was comfortable

no room service

location, gym, lounge

would have liked a sauna , i did not use the gym , but a suana would have been nice after a long journey from

washer-dryer gym

liked the fact that i arrived very late but the restaurant was still open and the fact that the shuttle picked

airport shuttle. self served laundry. buffet breakfast.

enjoyed our nicely decorated rooms, and even though we didn t use the laundry, was impressed it was there on

odd odor in room. almost like sour laundry

their laundry dryer was bad and they helped dry my stuff

ud83dudc4dud83cudffcud83dudc4dud83cudffc bonus: they have a laundry room for guests

ran out of breakfast one day, the laundry room was broken and could not do my laundry and the pool water was

laundry room was convenient and helpful on a long trip easy to find eating places near the hotel a

when we came down to check out guy states it s only him working and he was doing laundry

facilities such as guest laundry and pool very welcomed

due to covid-19, gym and pool closed. no breakfast.

did my laundry, dryer did not work

machine should be close to guest laundry as we didn't know where to get soap

after asking for another room i was given one next to laundry facility (

also guest laundry was very handy

unfortunately, my room was on the second floor and there was a hotel mechanic and laundry room right below my

onsite laundry is a plus for guests staying for more than a couple of days

was told that open bar was from 5-10pm

saltwater pool was a bonus

pulling out of the parking lot can be a little tricky

restaurant and bar were closed sunday night and not being able to drive for food made it very inconvenient

laundry room

we were relieved there were laundry facilities on site

downtown westfield with so many restaurant options, huge sized room perfect for family of 4, and breakfast

the location and easy access to parking.

coffee machine in breakfast area was not functioning properly one morning

laundry room needs more washers and dryers

beds and pillows good breakfast , spacious, staff at desk was very informed about transit system, laundry

laundry washer and dryer not working

had to wait 20 minutes or so for the shuttle on arrival, but it was free, so i can't really complain

the shuttle was perfect and the driver extra nice

very expensive with room, parking and pet fees

wifi, lack of amenities like newspapers, so-so restaurant service, cold atmosphere, general lack of

additionally, we had small kids and at 9:30 pm someone was vacuuming in the hallway outside our room

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

there was also no room service

guest laundry is well-priced and well-located

laundry facilities available

they even had a laundry room, computer room, and special

liked that hotel has a laundry room where you can wash and dry your cloths for a few dollars

it also has a gym and laundry

2000 dollars for a week i would expect better service also no laundry

so i had to take a round-trip uber for $20 to do my laundry at another location

room and no linens were available for the sofa bed which was horrible because we traveled with 3 kids

my flight ( 12 hours flight) will departure in the morning when we came ( 89 years old mom, 2 kids) to the hotel

room was large and convenient. nice regular gym. great bar. shuttle to airport was helpful.

the laundry bag is as for plastict

no food available no pool no laundry service coffee maker dirty

wifi - for a four star hotel this should be included free of charge

desk staff were outstanding - patient with our request for handicapped and pet friendly room right on first

big room nice shower very nice gym and pool

also, the breakfast selection was good and the service from employees

location was convenient. breakfast was offered. convenient parking.

the kitchen in the rooms

kitchen came equipped with everything i needed. breakfast was free and there was a heated pool.

unsupervised minors in the gym, children as young as a toddler was playing in the gym

i liked how the kids got to go to the pool

parking lot needs to behaved

accessibility to the parkway. free parking. plenty of restaurants in the area.

there is outside construction and is overlapping parking spots.

no room service now, i think they will back to normal later.

location, parking and bathroom

great location, clean hotel with superb coffee and free breakfast and parking.

fast check inn and complimentary breakfast.

the gym and the place is clean

only issue was the fridge was not working properly in room 101 where my kids were that s all.

they dont have laundry set up in the hotel.

*there was laundry *overall way a bad

would have appreciate to have additional towels for kids since we come with our two kids

plenty of parking

great rooms, clean and comfy! clean bathrooms as usual. great room service breakfast!

several of the amenities were, including the laundry room were unavailable or out of order

the room service was actually an outside delivery place that was not convenient and very expensive

room was clean, upscale and free wifi

extra for room service and it was just a ghost kitchen who leaves overpriced food in the lobby

nice location. wifi connection is stable. equipped with conference rooms for small events.

the laundry facilities were not the greatest

everyone at front desk is super friendly and helpful, great choice of breakfast super clean hotel

didn’t like that there were kids screaming and running in the hallway, housekeeeping open the door without

parking was free

there was ample parking and food options in the immediate area

to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to do laundry

but if i could mention something the pool staff there was a gentleman there who was a little rude about my kids

you have access to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to

accommodations with comfortable beds, large rooms, beautiful lobby and nice pool and fitness center

kitchen was equipped so we were able to cook light dinner, which was very convenient with the kids

i called in advance to ascertain whether there is a laundry service; i was told simply yes

last day we could not shower because there were no towels due to something going wrong in laundry

green street laundry is also nearby: from the opposite end of pennstation, turn right and stay parallel just

laundry bin left in my room 2

kids loved the cookie. it was very clean

no microwave and no laundry area to wash clothes. we pay enough not to have those items ,

of on site laundry facilities, particularly as difficult to find locally without car

no in house laundry

the bedding was stained and ripped coming out of the laundry room.

we took laundry to front desk, as per instructions, and items were not even picked up from the hotel so not

modern, laundry & ice on my floor (3rd) & soy milk @ the included continental breakfast

of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

member was following me around making it uncomfortable when i check in a request information for laundry

there is no microwave in the room and need to go to a different floor's laundry room for one

was told room service was open until midnight,however it was not

was very professional and welcoming, room and facility very clean and free pet stay is icing on the cake

i could be just too picky because my kids sleep like a log

wifi was not good

were a family of 9 with 3 kids under 7

great staff- enable late check out due to flight

location 10-minute walk to staten island ferry, and near small stores and laundry

convenient location, easy parking, owner very friendly

the wifi didn't reach to my room, and the sitting room where it was accessible was uncomfortable

heat power kept blowing (outlets not working) wifi wasn t working stained blankets next to a drug house

wifi did not work on the top floor, but it wasn t really a big deal

i literally had to go down to the front desk and complain and then the lady went right to the laundry room to

the washing machine in the laundry was not working and the reception staff admitted that it has been broken

a coin laundry would have e been nice

wifi wasnt working good

not sure if anything went well from reception to room service to check out.

they would benefit by bringing back laundry service and enhancing their breakfast offering

they would benefit from expanded breakfast offerings and in bringing back the laundry service.

parking far from hotel when you re carrying a lot

liked bar downstairs and fireplace

breakfast was basic but fulfilling; property is very nice and the rooms continue to be updated and

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

it was like a lumpy pile of laundry

no way to use credit or debit card for guest laundry

convenient, clean, bed and pillows were comfortable, breakfast was fine.

would not have pleasant if my kids were with me

and the laundry room

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on

paying for laundry

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

renovated, solid platform bed base design, newer furniture and carpet, new and clean gym that is a nice size

on the second question, we asked if the laundry was available

loved the face there was a laundry room every floor

the bar and food

room service fees are crazy expensive. not good options to eat walking distance from the hotel.

the kids only had a chicken finger option

gym and laundry room was a good touch to the

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

location is convenient. parking is easy.

my son & i truly enjoyed most the wonderful options available for breakfast

mattress was too high off the floor. no grab bar in shower. restaurant overpriced.

i felt really uncomfortable like if i was sleeping on dirty laundry

restaurant open to dine in so we had to eat elsewhere and there was only bar food available

pool everything was great. would definitely stay again great time

there was a big family in the lobby all day all over the place with kids didn’t look right

great heated pool

2nd time out of two stays ) something is really wrong here main restaurant was closed at 630pm my kids don't

the indoor pool for my kids

swimming pool very nice and big gym

food was excellent and the pool is great. my kids had a great time

food was excellent and the pool is great. my kids had a great time

wasn t informed of amenities such as laundry or vending machines, would have came in handy

location, laundry, gym i just want a swimming pool so it will be perfect.

laundry was available for a small cost

the gym could use an upgrade.

the breakfast area was nice and the breakfast options were great

clean and quite place, good car parking, good laundry and gym.

laundry room was perfect.

free laundry excellent breakfast clean room

superb from the cleaners to the front desk we will be back we really enjoyed the complimentary breakfast

didn t have time to check out the heated pool , another time definitely

i really appreciated that i could do our laundry here

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

just wish we knew when booking so we could have prepared the kids

the cleaning staff. the tv and the beds. gym.

on site parking was a great benefit

inexpensive and easy to use laundry facilities on site - was a pleasant surprise

and bath space is big and has several amenities, including free parking

the bar closed at 10 pm

nothing. due to the pandemic the gym was closed and that is understandable.

staff behind the bar including the person preparing food. food was good but a little overpriced

when asked, staff told us it s in the laundry and rudely

laundry area needs to be clean more frequently

useful laundry

also on the 2nd day of the stay we got only 2 bath towels for 3 of us because they were doing laundry

people where jumping up and down in the room above me and kids where running around every night

the staff were not helpful your just told no even for the simple things as to where to do your laundry

declaring laundry or laundrymat was not availaible

no laundry facilities.

5 stars to laundry

no laundry room in hotel