laundry room

we were relieved there were laundry facilities on site

parking lot is a tight squeeze

bit more variety and quality items for breakfast

breakfast was a nice plus

onsite laundry is a plus for guests staying for more than a couple of days

is zero sonic insulation between the rooms and the corridors (room to room i don't know) - no bar or restaurant

pulling out of the parking lot can be a little tricky

clean, food was very well prepared, bar was very pleasant to be at, room was very comfortable and bathroom

trash thrown in the parking lot by guest .. very disrespectful

detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

convenient, great pool. staff very nice

also, the place is very safe with good parking

the pool

no indoor pool or hot tub

there should be an option to purchase laundry detergent from a dispenser in the laundryroom

didn t like a pet fee which is $150

parking lot

the firm mattress. the kitchen set-up

pet friendly, which is important to us

no pool or laundry room to wash my clothes.

no laundry

laundry facility not available

i didn't like my room was next to laundry room, which was loud at times and shuttle was not reliable

room was near the laundry and carts were parked in hallway which was kind of unsightly

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

gym and laundry room was a good touch to the

location was good, easy to find. the restaurant and bar was excellent.

great location, professional and friendly staff as well as great breakfast.

we didn't really use the very nice kitchen which was available, but on a longer stay we would definitely enjoy

they would benefit from expanded breakfast offerings and in bringing back the laundry service.

they would benefit by bringing back laundry service and enhancing their breakfast offering

parking far from hotel when you re carrying a lot

building older charm and good safe location and free parking if need be.

liked that they had a bar/restaurant downstairs

thing negative about was a little smell at the entry of the place, that keeps me away from the bar area

the only positive to out stay was the early check in

the hotel lobby and bar area are very pleasant and well decorated

the breakfast the room the staff and very clean

free breakfast, spacious bath and room, large tv

the dishwasher & laundry area helped me tremendously

laundry options offered onsite

i like the fact that the laundry room is available and very clean

i like the laundry use for guest.

guests need to attend the laundry while washing and drying.

was told that the laundry attendants were not at work yet

i like the gym being available for use

the gym was tiny and very hot

everything. especially staff and breakfast, rooms were great

it was hard to get into the parking lot from the road

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

laundry facility was convenient

location worked for us. free parking and internet.

kids were running through the hall all night

it was hard to find parking space and there no connected rooms

the gym and laundry made the stay very convenient

good small gym, laundry room for guess

breakfast bar was not open daily as advertised

tv was good and wifi solid

everything is good breakfast room and service

noise level in the morning next to the laundry was loud

since we travelled from so far away it was great that there was laundry available to use

location is everything, having a laundry room is a plus and the rooms could use an upgrade especially the

only issue was with laundry not functioning.

was not fancy but it's ok, room was very comfort and clean they have a laundry service and free

there is no laundry room as stated in the on line description

was good scrambled eggs were good plenty of chocolate milk yougurt and jiuce pool was warm onsite laundry

spa room with the hot tub is amazing, my gjrl and i stayed there last minute and they asked us what

the spa tub was great, very big

feels like an absolute oasis, with newly remodeled rooms that have huge jacuzzis and a killer fireplace

breakfast was decent

clean and new with friendly staff in a great location; breakfast in the lounge was enjoyable

staff is very nice, the breakfast is good and rooms are clean and comfortable.

free breakfast is always good. nice environment.

breakfast was great.

facilities such as guest laundry and pool very welcomed

laundry room was convenient and helpful on a long trip easy to find eating places near the hotel a

ran out of breakfast one day, the laundry room was broken and could not do my laundry and the pool water was

when we came down to check out guy states it s only him working and he was doing laundry

only thing i would suggest is they get better breakfast menu by adding bagels, muffins and maybe waffles

they dont have laundry set up in the hotel.

*there was laundry *overall way a bad

i was plan to take kids to pool(with my thought that a 4-star hotel should have a good indoor pool)

luxury.....nice.....the bar on sat night....

the tv remote was broken and not replaced and i couldn t connect my apple tv to the wifi.

the indoor pool for my kids

2nd time out of two stays ) something is really wrong here main restaurant was closed at 630pm my kids don't

there is a spa attached

ordered desert at bar to take to room and it took 20 minutes to tell me they had no pound

outdoor pool wish was bigger because it was very crowded and wish the patio bar had more food options and stayed

i loved the room layout and the pool

was not kids friendly

how they hold 50$ security deposit then charge me 100$ total for cleaning fee of some fake rose petals on the

very very clean staff was very nice great parking as well

were a bunch of kids running around the hotel all hours of the day

to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to do laundry

breakfast needs more option to simple

has a basketball court for the kids on site they loved the pool i loved the king size bed and the

nice indoor pool and a decent size gym

free breakfasts

they should have laundry machines.

laundry facility is good and economical

nice hotel rooms with laundry

gym equipment was not working

they didn't have a gym, and it is located in an area that looks quite a bit industrial.

the laundry was broken the entire 3 weeks i was there .

laundry closed

laundry unavailable due to

my room stunk of smoke, there was always drama for cops to be there and the laundry machine was broken

hotel had a few good amenities such as an outdoor pool, laundry facilities on site, and a very good breakfast

we received no room service kept having to ask for towels at the front desk.

the pool is under maintenance but things happen so it was fine with us

kitchen came equipped with everything i needed. breakfast was free and there was a heated pool.

the kitchen in the rooms

great rooms, good breakfast.

we were put beside a party room that was sooo loud my kids couldn't hear tv

breakfast too much processed breakfast then, looked at old

beautifully updated roomy super clean excellent staff great breakfast

location, parking and bathroom

the gym and the place is clean

free laundry excellent breakfast clean room

clean and quite place, good car parking, good laundry and gym.

laundry room was perfect.

it had a pool for the kids

staff kids running around the lobby as well

the friendly staff, the comfy bed , laundry service and the breakfast

no change available at counter for the use of the dryer at laundry

i used the laundry facility ( two washers and two dryers)

i had here every staff was delightful and the amenities were great they go beyond and more, breakfast was amazing

car properly in lane, due to this that car which is not parked properly eats space of other car parking

i really appreciated that i could do our laundry here

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

had a first floor room not far from the lobby and kids were running through the hallways and stairwells at all

wanted to use the pool, however when i looked at it, it wasn't clean

side doors to the parking lot are supposed to be locked for security, but they don't close all the way

i appreciated the on-site washer and dryer, and the little laundry basket they had in the room, it came in

i believe the towels in my room were folded without laundry

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

had to do laundry and there was only 1 washer and 1 dryer for a hotel that has about 200 rooms.

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

smells like weed always. toilet running tiny pillows broken laundry no amenities

it was clean but laundry machine was not working so i spent 4 hours to just do it

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

available for laundry needs friendly

the laundry facilities were not the greatest

ladies at breakfast could have been way more attentive

there was ample parking and food options in the immediate area

parking is also available

everyone at front desk is super friendly and helpful, great choice of breakfast super clean hotel

and the laundry room

paying for laundry

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on

breakfast was expensive and parking was not free.

clean my tub the floors are filthy there was crumbs head board was nasty desk wasn't cleaned no laundry bags

love that they have laundry area and has free shuttle to newark airport

hotel, rooms and bathrooms need some renovation; we have to pay for laundry

also the amenities like the gym and laundry room where excellent

money change at the desk to use the laundry hopefully the guy at the bar is really cool and find a

i love how elegant it looks and the gym was very big

i didn't ride the shuttle

hotel location is close to the airport with shuttle service. excellent services

o and the room service for the restaurant was so friendly, funny and the food was delicious

good room service

to ewr; clean and functional room and lobby; very polite and gracious staff; coin laundry and fitness

room service was not available during the day, this was not very good

shuttle driver was very caring, personable, and professional

it was 1:00 am, we had a rough day and i, my wife and our 3 kids were exhausted and needed a room for the night

proximity to the airport. fantastic front desk staff and maintenance man. decent gym.

laundry was available for a small cost

wasn t informed of amenities such as laundry or vending machines, would have came in handy

location, laundry, gym i just want a swimming pool so it will be perfect.

the breakfast area was nice and the breakfast options were great

the breakfast is excellent, the gym is clean

on the second question, we asked if the laundry was available

loved the face there was a laundry room every floor

i love the breakfast & clean pool i m coming back

need more parking

everyone was friendly and love the fact they were so pet friendly

that they have parking space large enough for tractor trailers

the hotel was clean and gave a good breakfast

gym

the wifi needs improvement and the night staff could be more polite

kids were so cray

safe in the room, tax on each item of food and laundry facility wasn't working

the rooms was very clean service at the bar was perfect if i have to i will stay again

clean. staff are nice and very helpful. close to mall. good shuttle service

poor wifi connection and $30 parking for a lot that was not secure

close to the airport and a mall. the shuttle service 24/7

wish that laundry is in each floor.

friendly staff, clean environment, pet friendly, amenities

was clean, kitchen worked.

safe box and no slippers amd no kettle to make coffee or tea having 5 people in the family room ,room service

the cleanliness of the room. location,staff, gym.

they also have laundry facilities

and a breakfast, wow

the atmosphere in the bar was nice and it catered to adults, however they did not make children free un-welcome

bar was nice too

cleanliness, hot shower, comfortable beds, breakfast

shady internet connection paid parking below par breakfast unclean guest laundry room

the laundry room could have been better and the soda machines didn't work.

proximity to the airport and a simon mall - jersey gardens mall, the laundry room for guests , the breakfast

it had laundry facility

i left a laundry bag, called location 12x no answer, next day it probably was thrown out as trash

i felt really uncomfortable like if i was sleeping on dirty laundry

excellent customer service. room service was good too. overall very pleasant experience.

lobby, pool, gym.

we were not made aware of no room service and realized after returning to room after first night

kids loved the pool which was the perfect amount of warmth in the area as well as the water itself

ud83dudc4dud83cudffcud83dudc4dud83cudffc bonus: they have a laundry room for guests

odd odor in room. almost like sour laundry

airport shuttle. self served laundry. buffet breakfast.

their laundry dryer was bad and they helped dry my stuff

enjoyed our nicely decorated rooms, and even though we didn t use the laundry, was impressed it was there on

i notified staff & 24 hours later it was still there dried up & the elevators were very dirty, laundry room was

the laundry room was dirty

it was a good stay here, and we loved the breakfast. the laundry needed to be cleaned though.

breakfast was great and really fresh! the gym was good too.

location.. pet friendly

put us in second floor with a school trip and the kids well all night party and very very noisy

clean, modern, beautiful space, exceptional shuttle service.

proximity to the airport, late room service hours, and clean modern rooms was a nice fit.

gym looks nicer than most hotels

easy check in and the shuttle driver was perfect! room was clean and comfortable.

did my laundry, dryer did not work

also guest laundry was very handy

unfortunately, my room was on the second floor and there was a hotel mechanic and laundry room right below my

after asking for another room i was given one next to laundry facility (

machine should be close to guest laundry as we didn't know where to get soap

laundry cart also parked infront of the room

the worst was all week they painted the doors and hallway and laundry room which gave me a horrible headache

laundry

is not pool and is nothing to do only gym and walk

food was fantastic the bed was super comfortable free parking staff was very nice bartenders

laundry machines were dirty

nice place for families with kids

did not like the breakfast is not really a breakfast is only a type of of grab and take out

kids running in the halls at 5 am, and the shower from the next room was very loud and woke us up

in the city & it is far out in staten island with nothing local besides a old bowling alley and a gym

the last night was noisy from other guess. the toilet flush was very weak. no laundry.

hotel is under construction so i did not get to use the gym, laundry or vending machines

if you would have airport transfer and laundry services, that would be great

friendly staff, clean rooms, didn't stop and get breakfast though. mask policy is fantastic.

the parking lot was poor

i would have later pool hours.

pool was out of order

couldn t use the gym because it was a soccer team staying in the hotel, so we wasn t allowed to go there ,

things i didn t like was that the kitchen area didn t come with any paper towels or dish soap

there were zero food options for a kid in the restaurant and room service menu

laundry washer and dryer not working

laundry room needs more washers and dryers

beds and pillows good breakfast , spacious, staff at desk was very informed about transit system, laundry

the pool and gym was closed, however i understand why that was.

free and comfortable parking, great big breakfast buffet, cleanliness and helpful staff

great service for a beautiful glass of chardonnay even though the bar was closed!

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

for coffee gym was was closed for construction

people on our floor kids running the hallways and screaming from room to room

gym equipment was old, falling apart, pool closed

breakfast was great, the happy hour was a welcome surprise

afternoon cookies and drinks and a wonderful continental breakfast that's actually worth going to

aside from the breakfast, the difference between their room service menu and their menu for the restaurant was

free wifi is great

worth it plus room service

it also has a gym and laundry

they even had a laundry room, computer room, and special

liked that hotel has a laundry room where you can wash and dry your cloths for a few dollars

guest laundry is well-priced and well-located

laundry facilities available

so i had to take a round-trip uber for $20 to do my laundry at another location

2000 dollars for a week i would expect better service also no laundry

were given a password for a a wifi address that was not available for the duration of our stay

room, and shuttle service to and from airport.

if you want water, you need to come to the gym on the 1st floor and refill your bottle there

the laundry bag is as for plastict

no food available no pool no laundry service coffee maker dirty

restaurant and bar

and old the door was broken and looked very bad the breakfast was minimal with no options for kids

the breakfast buffet is very good

tried to do laundry but couldn't get any quarters from the front desk

the pool was said to be heated and it was not

was no continental breakfast or even just hot coffee in the lobby

food at the bar was also good

the pool closes at 10

good laundry room

did nt use pool or gym facilities but they looked excellent

loved the pool and we got a free upgraded room perfect get away

they need an indoor pool other than that the service was excellent it was a home away from home.

full kitchen and poolside

pool, breakfast,the courteous and helpful staff at the front desk and the fact that there was a laundry room

laundry facility, but they don't provide laundry detergent and quarters

laundry machines the dryers take forever had to dry the clothes three times mind you the machines

a lot of teenagers jumping into the pool with little kids in the

they had an awesome breakfast every morning