detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

the pool not being open

very courteous manager, very clean, accommodating staff, good options for breakfast

i like the fast free wifi and free parking

also, the place is very safe with good parking

there should be an option to purchase laundry detergent from a dispenser in the laundryroom

parking lot

pet friendly, which is important to us

was great from the staff to the room to even the breakfast

at all, more of a heads up, the tv in the bedroom kept freezing every few seconds like it was bad wifi or

the only positive to out stay was the early check in

the hotel lobby and bar area are very pleasant and well decorated

staff was on point with all questions and liked the bar scene.

i went to check in i was told no early check in even though i said it on line

what breakfast didn't know we had that

guests need to attend the laundry while washing and drying.

the dishwasher & laundry area helped me tremendously

the had laundry facilities

customer service the outside seating the laundry and breakfast

it was nice to have laundry facilities at the hotel

was told that the laundry attendants were not at work yet

didn't like that the pool was out of service the whole week i was there which was half the reason i chose this

have better ramps that go to the parking lots

the pool was not available.

it was hard to get into the parking lot from the road

laundry facility was convenient

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

super clean hotel and terrific rooms. breakfast was very nice.

ample parking

for breakfast around 9am and there was limited choices

good small gym, laundry room for guess

the gym and laundry made the stay very convenient

breakfast danish were hard and not fresh, maybe a day olds

we had a wonderful time room was spacious and clean for myself and the kids

wifi wouldn t let me connect

we were relieved there were laundry facilities on site

laundry room

parking; appears to have been recently updated, rooms were comfortable and clean; breakfast was adequate; quiet

parking under

parking was difficult and at times fairly far to move luggage to and fro

there was a smoke condition in the laundry room

location is everything, having a laundry room is a plus and the rooms could use an upgrade especially the

room weren t clean as before, mold under soap dish in shower, wash my own towels problem with laundry,maybe

since we travelled from so far away it was great that there was laundry available to use

noise level in the morning next to the laundry was loud

there is no laundry room as stated in the on line description

was good scrambled eggs were good plenty of chocolate milk yougurt and jiuce pool was warm onsite laundry

expensive than the airport motels, especially with free parking, and only about 20 minutes away from liberty

it was very clean and the staff was very helpful it had ample parking , the bed was comfortable

parking lot was pretty small

laundry room was convenient and helpful on a long trip easy to find eating places near the hotel a

facilities such as guest laundry and pool very welcomed

ran out of breakfast one day, the laundry room was broken and could not do my laundry and the pool water was

when we came down to check out guy states it s only him working and he was doing laundry

wifi wasn t working

room was near the laundry and carts were parked in hallway which was kind of unsightly

no laundry

i didn't like my room was next to laundry room, which was loud at times and shuttle was not reliable

no pool or laundry room to wash my clothes.

laundry facility not available

nice hotel rooms with laundry

they should have laundry machines.

laundry facility is good and economical

the restaurant and kitchen was closed

and requested early check in was told come for 1-1:30pm and to book online and put in comments

onsite laundry is a plus for guests staying for more than a couple of days

i very much appreciated the bar soap in the bathroom

everything the place the pool the food very nice

that is a big-pet-pee in my book

was told that open bar was from 5-10pm

laundry unavailable due to

the laundry was broken the entire 3 weeks i was there .

unfriendly and rude eyefuls and a very very unwelcoming attitude i hated the way she interacts no laundry no

laundry closed

my room stunk of smoke, there was always drama for cops to be there and the laundry machine was broken

*there was laundry *overall way a bad

they dont have laundry set up in the hotel.

wifi was not working

room was very clean, the ac/heat system was ok, good wifi, a descent selection of channels in the tv, it has a

room service was fast and check out was at 12:00pm

tried to order room service multiple times but our calls were never answered

were a bunch of kids running around the hotel all hours of the day

i loved the room layout and the pool

they also had an indoor pool that was heated

the large parking lot an spacious rooms.

to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to do laundry

the kitchen was beautiful it has a toaster microwave plates spoons forks i was scared because i didn

kitchen was full sized and huge bathroom

accommodations with comfortable beds, large rooms, beautiful lobby and nice pool and fitness center

breakfast was delicious every morning and the pool was instantly the best thing to our kids

clean and new with friendly staff in a great location; breakfast in the lounge was enjoyable

hotel was clean. staff was nice, breakfast was good.

staff is very nice, the breakfast is good and rooms are clean and comfortable.

breakfast, very poor

breakfast was decent

we loved the breakfast and having a room with a kitchen.

location was convenient. breakfast was offered. convenient parking.

kitchen came equipped with everything i needed. breakfast was free and there was a heated pool.

location is close to nyc and beautiful clean pool area with hot tub

parking. cleanliness

i did not have breakfast

there were terrified kids and elderly people and just no reassurance

only issue was the fridge was not working properly in room 101 where my kids were that s all.

liked that the parking space was spacious and there was a gas station right next to the hotel which was very

breakfast, enough variety, tea and coffee were available all the day long

the laundry facilities were not the greatest

wifi issues

there was ample parking and food options in the immediate area

gym was nice space to exercise

i wish there was more parking.

laundry machines were dirty

no pool or hot tub

very noizy. there were kids running around in the hallway and banging on doors.

wifi was non existent on the 5th floor where our room was

very noizy. there were kids running around in the hallway and banging on doors.

if you would have airport transfer and laundry services, that would be great

the last night was noisy from other guess. the toilet flush was very weak. no laundry.

hotel is under construction so i did not get to use the gym, laundry or vending machines

maybe parking

location great. did not have breakfast. late sleepers

i notified staff & 24 hours later it was still there dried up & the elevators were very dirty, laundry room was

it was a good stay here, and we loved the breakfast. the laundry needed to be cleaned though.

the laundry room was dirty

hotel was nice and had good parking space

the wifi kept going in and out.

the worst was all week they painted the doors and hallway and laundry room which gave me a horrible headache

laundry cart also parked infront of the room

laundry

breakfast, although expensive was good. gym was adequate.

excellence in all phases; facilities, personnel, parking, amenities, and food.

clean my tub the floors are filthy there was crumbs head board was nasty desk wasn't cleaned no laundry bags

love that they have laundry area and has free shuttle to newark airport

also the amenities like the gym and laundry room where excellent

money change at the desk to use the laundry hopefully the guy at the bar is really cool and find a

hotel, rooms and bathrooms need some renovation; we have to pay for laundry

i wasn't informed bout breakfast

pool wasn't kids friendly, the temp of the pool and pool room was cold

ita ? ? s spacious, free parking, super clean, and the gym is huge.

we travel with a pet, and based on booking.com's say that it was

room service was great

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

paying for laundry

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on

and the laundry room

easy highway access well lighted parking

safe in the room, tax on each item of food and laundry facility wasn't working

clean. staff are nice and very helpful. close to mall. good shuttle service

airport shuttle was easy but did have to wait 45 minutes for pick up

close to the airport and a mall. the shuttle service 24/7

the rooms was very clean service at the bar was perfect if i have to i will stay again

they would benefit from expanded breakfast offerings and in bringing back the laundry service.

they would benefit by bringing back laundry service and enhancing their breakfast offering

loved the lobby bar area. excellent decor

parking far from hotel when you re carrying a lot

as above, we couldn t believe we had to pay for parking - again, something that had always been included in

they also have laundry facilities

bar was nice too

wifi was not free

drew, in the breakfast kitchen area, was amiable and makes one of the best omelettes i have ever tasted

the room is spacious, wifi is free, and the bathroom was far nicer than i would have expected based on the

wish that laundry is in each floor.

2 bedrooms and a pull out couch in the living room for our mixed gender teenage kids

the kitchenette saved us on money that we didn't know we would have to spend

staff very friendly and efficient. kitchen quite good. location fantastic.

woke up at 9am and breakfast was almost over and i missed the waffles oh well

clean and spacious hotel, there are comfortable public places, a laundry room and a good

continental breakfast and guest laundry

had laundry facility but make sure you have enough quarters (4 dollars worth)

have laundry the front desks are good the location is conveniently close to the jersey garden mall where

free breakfast, snack shack, free cookies! laundry facilities, free shuttle, nice design.

to ewr; clean and functional room and lobby; very polite and gracious staff; coin laundry and fitness

great room, comfortable bed, superior service in bar and restaurant

staff were able to accommodate me with an early check in.

the location is great, quite near from the airport. and there're shuttle to the airport.

we called for the shuttle from the airport and he gave us exact time it would arrive

gym and laundry room was a good touch to the

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

quiet comfortable nice helpful staff, good parking , convenient location

there was an indoor pool but the small gym was empty and the personal sauna plus shower room was available

nice room - good breakfast included

on the second question, we asked if the laundry was available

loved the face there was a laundry room every floor

i love the breakfast & clean pool i m coming back

although there was a hand bar to enter the tub shower, i would suggest a hand bar within the tub area for

room service fees are crazy expensive. not good options to eat walking distance from the hotel.

laundry room was perfect.

free laundry excellent breakfast clean room

clean and quite place, good car parking, good laundry and gym.

great pool and breakfast. bravo! loved it.

advertised as pet friendly however there is not a large dedicated spot for pets to use the bathroom

i really appreciated that i could do our laundry here

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

on the first floor depending on your upstairs neighbors can get a little noisy and the kids at breakfast were

the breakfast was good. the breakfast area was clean and spacious

almost everything and when asked for milk lady refused to give more than one despite having two kids

laundry was available for a small cost

wasn t informed of amenities such as laundry or vending machines, would have came in handy

location, laundry, gym i just want a swimming pool so it will be perfect.

location close to the expo center was good. hot breakfast was excellent. parking was excellent.

the gym could use an upgrade.

i felt really uncomfortable like if i was sleeping on dirty laundry

we didn't like that the breakfast wasn't included like it was stating in booking.

the parking lot was pretty dark... could use more light...

in addition, there was mold on the floor around the pool which was really gross and needs to be addressed

i loved that guests can enjoy the pool and the gym was open 24 hours

room was very nice and bed was super comfortable. shuttle was prompt

location and the hotel shuttle will pick you up at the terminal so you do not have to go to on the train to p4

shuttle was late 30 mins not every 15

liked the fact that i arrived very late but the restaurant was still open and the fact that the shuttle picked

gym, staff, room, bed

airport shuttle. self served laundry. buffet breakfast.

enjoyed our nicely decorated rooms, and even though we didn t use the laundry, was impressed it was there on

their laundry dryer was bad and they helped dry my stuff

ud83dudc4dud83cudffcud83dudc4dud83cudffc bonus: they have a laundry room for guests

odd odor in room. almost like sour laundry

machine should be close to guest laundry as we didn't know where to get soap

also guest laundry was very handy

unfortunately, my room was on the second floor and there was a hotel mechanic and laundry room right below my

after asking for another room i was given one next to laundry facility (

did my laundry, dryer did not work

the friendly staff, the comfy bed , laundry service and the breakfast

no change available at counter for the use of the dryer at laundry

i used the laundry facility ( two washers and two dryers)

i liked that the gym was open for 24h

to make tea in room coffee satchets only in room forgot my jewelry in room but not returned by room service was

kids were so cray

no pool, and the gym was not that good

we traveled with two kids, couldn't even get milk on the property

this was the first booking of 3 in three weeks. spacious room. free parking. good wifi.

bar area was full of nats fruit flies

no guest laundry

had to do laundry and there was only 1 washer and 1 dryer for a hotel that has about 200 rooms.

i believe the towels in my room were folded without laundry

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

available for laundry needs friendly

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

smells like weed always. toilet running tiny pillows broken laundry no amenities

it was clean but laundry machine was not working so i spent 4 hours to just do it

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

outdoor pool wish was bigger because it was very crowded and wish the patio bar had more food options and stayed

the room service food isn t up to par with the rest of the hotel

the room, the pool and the gym and sauna were excellent. the bar food and service were great.

outside pool so refreshing staff is always accommodating heather at front desk excellent worker

bed was very uncomfortable, elevator broke, room service breakfast was not worth the $

laundry room needs more washers and dryers

beds and pillows good breakfast , spacious, staff at desk was very informed about transit system, laundry

laundry washer and dryer not working

wifi was in and out

everything is clean...the breakfast was delicious and the jacuzzi was better than i thought

bar says they can serve alcohol after the bar closes but front desk says they don't have the key so

pool was awesome!! kids loved it.

gym equipment was old, falling apart, pool closed

the lack of room service

the wifi was really bad, but nothing is perfect

it also has a gym and laundry

they even had a laundry room, computer room, and special

guest laundry is well-priced and well-located

laundry facilities available

liked that hotel has a laundry room where you can wash and dry your cloths for a few dollars

2000 dollars for a week i would expect better service also no laundry

so i had to take a round-trip uber for $20 to do my laundry at another location

room service came knocked on my door then entered at 10:00 am

the snack bar open 24/7

cost quite high and wifi very weak

the laundry bag is as for plastict

no food available no pool no laundry service coffee maker dirty

no changing room or shower for pool

liked that we could easily go to our family s room by using the sliding door which faced the pool

to airport with free shuttle

several of the amenities were, including the laundry room were unavailable or out of order

just wish there was room service!

they only offer one bar of soap for both your hand washing and body washing

close to the devils game gym was good too

the wifi is really slow and there wasn t any hot water to take a shower.