there should be an option to purchase laundry detergent from a dispenser in the laundryroom

thing i would like to see is parking is a bit hard if the hotel is full but we were told to park the car in the

additional fee for pets was way over the cost of most other pet-friendly hotel we ve patronized at $50

limited parking is my only complain.

due to covid, breakfast was limited

detergent for laundry, unable to make adjustments to invoices, multiple knocks on the door from housekeeping

beer selection at the bar could be expanded, even if only bottle selections of local craft beers

very courteous manager, very clean, accommodating staff, good options for breakfast

breakfast and waitress who gave us coffee and orange juice was so personable with a wonderful

a singles event on saturday night took up most of the parking on a rainy night.

the only positive to out stay was the early check in

the hotel lobby and bar area are very pleasant and well decorated

staff was on point with all questions and liked the bar scene.

i went to check in i was told no early check in even though i said it on line

what breakfast didn't know we had that

noise level in the morning next to the laundry was loud

only issue was with laundry not functioning.

location is everything, having a laundry room is a plus and the rooms could use an upgrade especially the

there was a smoke condition in the laundry room

since we travelled from so far away it was great that there was laundry available to use

i didn't like my room was next to laundry room, which was loud at times and shuttle was not reliable

room was near the laundry and carts were parked in hallway which was kind of unsightly

no pool or laundry room to wash my clothes.

laundry facility not available

no laundry

customer service the outside seating the laundry and breakfast

guests need to attend the laundry while washing and drying.

the dishwasher & laundry area helped me tremendously

the had laundry facilities

i like the laundry use for guest.

was told that the laundry attendants were not at work yet

there was waterviews from the parking lot and a smoke area

we did not have breakfast there

the gym is a bit limited in terms of available equipment and space, but enough to do a basic training

wanted to get in the pool too many children. however, they were having fun.

laundry room

we were relieved there were laundry facilities on site

parking lot is a tight squeeze

no light was in the kitchenette. some light switches didn't work.

my room had a kitchenette that seemed to be lacking some basic functionality / kitchen supplies

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

laundry facility was convenient

ease of location, good parking and friendly staff and good breakfast

for breakfast around 9am and there was limited choices

to new jersey state covid regulations, there was no breakfast, and the pool was closed

good small gym, laundry room for guess

the gym and laundry made the stay very convenient

wifi was wonky. no hand soap by bathroom sink

bag in my garbage bin; no quiet hours right outside of the hotel - for example, noisy guests in parking lot

breakfast was 1 four ounce box of orange juice, 1 tiny oatmeal bar and water.

onsite laundry is a plus for guests staying for more than a couple of days

i very much appreciated the bar soap in the bathroom

there is a lot of parking space

clean, comfortable, nice decor, spacious room, extras- pool, exercise room clean.

trash thrown in the parking lot by guest .. very disrespectful

there is no laundry room as stated in the on line description

was good scrambled eggs were good plenty of chocolate milk yougurt and jiuce pool was warm onsite laundry

jacuzzi room was nice with the fireplace and we also enjoyed watching the smart tv

good location, free parking, fast wifi, quiet room,happy faces everywhere and a helpful manager makes it

it was very clean and the staff was very helpful it had ample parking , the bed was comfortable

hotel was clean. staff was nice, breakfast was good.

clean and new with friendly staff in a great location; breakfast in the lounge was enjoyable

breakfast, very poor

free breakfast is always good. nice environment.

great location. breakfast was good!

nice hotel rooms with laundry

they should have laundry machines.

laundry facility is good and economical

was accommodating and nice atmosphere and great services, but no wifi service was provided to me

no room service

unfriendly and rude eyefuls and a very very unwelcoming attitude i hated the way she interacts no laundry no

laundry closed

the laundry was broken the entire 3 weeks i was there .

also,they say they have a laundry in the hotel

my room stunk of smoke, there was always drama for cops to be there and the laundry machine was broken

laundry room was convenient and helpful on a long trip easy to find eating places near the hotel a

when we came down to check out guy states it s only him working and he was doing laundry

ran out of breakfast one day, the laundry room was broken and could not do my laundry and the pool water was

facilities such as guest laundry and pool very welcomed

and although the pool was only 3', it was perfect for my kids

also the amenities like the gym and laundry room where excellent

hotel, rooms and bathrooms need some renovation; we have to pay for laundry

love that they have laundry area and has free shuttle to newark airport

clean my tub the floors are filthy there was crumbs head board was nasty desk wasn't cleaned no laundry bags

money change at the desk to use the laundry hopefully the guy at the bar is really cool and find a

good room service

love that it has a bar in the lobby and room service

it was labelled as pet friendly and i was surprised, on an already high rate, that i had to pay an extra $125

they are pet friendly also

and the shuttle to the airport was on time

*there was laundry *overall way a bad

they dont have laundry set up in the hotel.

there were kids running in the hall at 3am

the people in the room next me were loud, kids running and banging on the walls.

room service was fast and check out was at 12:00pm

gym was closes but the pool was open actually very strange since the whole covid 19 thing is still

had a very short day so there s not much to say but you can improve maybe the restaurant bar area can have

they also had an indoor pool that was heated

kids were allowed in the indoor pool at night where they dived and splashed water all over

i liked how the kids got to go to the pool

to ewr; clean and functional room and lobby; very polite and gracious staff; coin laundry and fitness

bar area was nice and we grabbed a bite to eat there

was close to the airport and the gym was big and clean

the airport shuttle and how close it is to the airport and highway access

it was 1:00 am, we had a rough day and i, my wife and our 3 kids were exhausted and needed a room for the night

safe in the room, tax on each item of food and laundry facility wasn't working

bistro and bar is extremely good

close to the airport and a mall. the shuttle service 24/7

time of bar and food openings made us leave the hotel and look for something outside.

clean. staff are nice and very helpful. close to mall. good shuttle service

they also have laundry facilities

had to pay for wifi, i mean seriously it's not included in the price

the room service

location,roomy, bar and restaurant on premise.

room service we called at 10:00pm because i couldn't find desserts on the menu, they have four

wish that laundry is in each floor.

the room was very comfortable, kitchenette well supplied. nice walk to the mall and dinner

the breakfast was not that great, variety was scarce. i was expecting hot food.

friendly staff, clean environment, pet friendly, amenities

great gym and loved that it was environmentally-conscious (suites had refillable toiletries and recycling

clean and spacious hotel, there are comfortable public places, a laundry room and a good

have laundry the front desks are good the location is conveniently close to the jersey garden mall where

i left a laundry bag, called location 12x no answer, next day it probably was thrown out as trash

free breakfast, snack shack, free cookies! laundry facilities, free shuttle, nice design.

continental breakfast and guest laundry

the laundry room was dirty

it was a good stay here, and we loved the breakfast. the laundry needed to be cleaned though.

i notified staff & 24 hours later it was still there dried up & the elevators were very dirty, laundry room was

the gym was small but nice

the breakfast was awesome. good variety of food

laundry cart also parked infront of the room

the worst was all week they painted the doors and hallway and laundry room which gave me a horrible headache

laundry

i didn t like the fact that the wifi was not working

nice gym.

laundry machines were dirty

it was a little uncomfortable leaving my car in the parking lot where i couldn't see it

only thing i didn t like was the parking. not enough spaces to park.

no pool or hot tub

wifi not so good

if you would have airport transfer and laundry services, that would be great

the last night was noisy from other guess. the toilet flush was very weak. no laundry.

hotel is under construction so i did not get to use the gym, laundry or vending machines

free breakfast was good

breakfast

was a little disappointed that the pool was closed that sunday morning

location is close to nyc and beautiful clean pool area with hot tub

how you pull in parking lot, very dangerous.

front desk staff, housekeeper and breakfast staff

kitchen came equipped with everything i needed. breakfast was free and there was a heated pool.

the parking lot

location, parking and bathroom

i asked for a room close to the elevator extra blankets and early check in and all were granted

there were terrified kids and elderly people and just no reassurance

the gym and the place is clean

to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to do laundry

the breakfast was a great bonus, too

the kitchen was beautiful it has a toaster microwave plates spoons forks i was scared because i didn

you have access to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to

breakfast was delicious every morning and the pool was instantly the best thing to our kids

they would benefit from expanded breakfast offerings and in bringing back the laundry service.

they would benefit by bringing back laundry service and enhancing their breakfast offering

the restaurant and bar certainly was a nice and convenient touch

breakfast was basic but fulfilling; property is very nice and the rooms continue to be updated and

it's a much better hotel than it was before with good bar and restaurant

odd odor in room. almost like sour laundry

their laundry dryer was bad and they helped dry my stuff

ud83dudc4dud83cudffcud83dudc4dud83cudffc bonus: they have a laundry room for guests

airport shuttle. self served laundry. buffet breakfast.

enjoyed our nicely decorated rooms, and even though we didn t use the laundry, was impressed it was there on

gym looks nicer than most hotels

gym, staff, room, bed

drinks fooos prices at bar were expensive

clean and close to the airport. they have a shuttle that picks up and takes you there

the kids were cranky after a flight and we planned to take them to the pool before dinner however there

after asking for another room i was given one next to laundry facility (

did my laundry, dryer did not work

unfortunately, my room was on the second floor and there was a hotel mechanic and laundry room right below my

also guest laundry was very handy

machine should be close to guest laundry as we didn't know where to get soap

the laundry facilities were not the greatest

use refurbishing, room service had to be ordered at the front desk which they could have told me in

i wish there was more parking.

had so much chlorine in it it burned myself and my kids eyes for 8 hours after

parking can be difficult at times

gym and laundry room was a good touch to the

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

quiet comfortable nice helpful staff, good parking , convenient location

and free parking, walking distance to

great breakfast, super courteous and helpful staff.

beds and pillows good breakfast , spacious, staff at desk was very informed about transit system, laundry

laundry room needs more washers and dryers

laundry washer and dryer not working

the king room had a little sitting room. the airport shuttle was on time.

rooms spacious, staff very friendly, kids loved the pool

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

additionally, we had small kids and at 9:30 pm someone was vacuuming in the hallway outside our room

a) visa charge 2) $100 pet fee is non-refundable so it s a rubbery

pool was awesome!! kids loved it.

booked from agoda for family room 4 persons (include kids) with breakfast (with extra cost)

they even had a laundry room, computer room, and special

it also has a gym and laundry

guest laundry is well-priced and well-located

laundry facilities available

liked that hotel has a laundry room where you can wash and dry your cloths for a few dollars

paying for laundry

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

and the laundry room

the bar was awesome

2000 dollars for a week i would expect better service also no laundry

so i had to take a round-trip uber for $20 to do my laundry at another location

good location, clean room, wifi, airport shuttle, much cheaper than manhattan

room service from restaurant downstairs which specifically stated on hotel menu and initerary, when

checkout was east, and shuttle was terrific

nice pool and gym. room and bathroom nice as well.

breakfast

2nd time out of two stays ) something is really wrong here main restaurant was closed at 630pm my kids don't

outside pool so refreshing staff is always accommodating heather at front desk excellent worker

super friendly staff. great gym, near to short hills mall

no food available no pool no laundry service coffee maker dirty

the laundry bag is as for plastict

wifi - for a four star hotel this should be included free of charge

to manhattan by car - great proximity to newark airport - good amenities - indoor pool and gym

the wifi situation was annoying and very inconvenient.

on the second question, we asked if the laundry was available

loved the face there was a laundry room every floor

the pool needs to open earlier.

like late check out early check in

everyone was friendly and love the fact they were so pet friendly

clean and quite place, good car parking, good laundry and gym.

free laundry excellent breakfast clean room

laundry room was perfect.

the kitchenette. the studio vibe.

staff kids running around the lobby as well

several of the amenities were, including the laundry room were unavailable or out of order

were bummed that the bar wasn't open but that's covid for ya

lack of restaurant or bar was disappointing

pricey breakfast

com they also charged my room for room service when they do not have room service and the coffee i purchased

location, laundry, gym i just want a swimming pool so it will be perfect.

wasn t informed of amenities such as laundry or vending machines, would have came in handy

laundry was available for a small cost

location -great prices -amazing staff -wifi doesn t actually suck too bad -spacious rooms &

location close to the expo center was good. hot breakfast was excellent. parking was excellent.

i really appreciated that i could do our laundry here

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

breakfast was great and the staff was exceptional

on the first floor depending on your upstairs neighbors can get a little noisy and the kids at breakfast were

side doors to the parking lot are supposed to be locked for security, but they don't close all the way

i felt really uncomfortable like if i was sleeping on dirty laundry

broken disheveled unkempt look of the parking lot

have stayed here before because it is one of the few hotels that are pet friendly - a real bonus

couldn't utilize pool due to covid19

the woman at the front desk gave me a late check out

last day we could not shower because there were no towels due to something going wrong in laundry

laundry bin left in my room 2

green street laundry is also nearby: from the opposite end of pennstation, turn right and stay parallel just

i called in advance to ascertain whether there is a laundry service; i was told simply yes

free airport shuttle

of on site laundry facilities, particularly as difficult to find locally without car

security staff and ladies at the laundry in the housekeeping area (was sent there to pick up the requested

we took laundry to front desk, as per instructions, and items were not even picked up from the hotel so not

no microwave and no laundry area to wash clothes. we pay enough not to have those items ,

there is no laundry service available

of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

there is no microwave in the room and need to go to a different floor's laundry room for one

modern, laundry & ice on my floor (3rd) & soy milk @ the included continental breakfast

member was following me around making it uncomfortable when i check in a request information for laundry

wifi was actually fast.

i used the laundry facility ( two washers and two dryers)

no change available at counter for the use of the dryer at laundry

the friendly staff, the comfy bed , laundry service and the breakfast

love the pool exercise room and the tv hooking up to all of my streaming services was a

the pool was closed because the weather

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

no guest laundry

had to do laundry and there was only 1 washer and 1 dryer for a hotel that has about 200 rooms.

i appreciated the on-site washer and dryer, and the little laundry basket they had in the room, it came in

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

room service could have been better

room service was good

besides the parking everything else was excellent, the people, the place everything.

kids were so cray

bar area was full of nats fruit flies

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

smells like weed always. toilet running tiny pillows broken laundry no amenities

it was clean but laundry machine was not working so i spent 4 hours to just do it

available for laundry needs friendly

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

i literally had to go down to the front desk and complain and then the lady went right to the laundry room to

a coin laundry would have e been nice

the washing machine in the laundry was not working and the reception staff admitted that it has been broken

i was glad that the gym was open,but by reservations wish was understandable due to covid.

only suggestion breakfast for us we go health more fruit more grain breads less sugar

the breakfast was also very good and they even had some free

especially the people who make that great breakfast happen

booked a studio apartment set-up, which means we had an entire kitchen (stove, oven, refrigerator, etc

were a family of 9 with 3 kids under 7

the hotel provided breakfast which was good i excepted something just simple but they provide different options