not enough pillows. no laundry detergent in vending machines.

laundry room

one smelled like mildew, maybe bc it was close to the laundry room

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

we were right next to the laundry room .. and we needed to do laundry

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

website would be great, all hotels need to let people no about the breakfast and pool

the pool was closed and the parking lot wasn t as big

one of my kids had to sleep on the floor

more parking spaces needed

the breakfast space and bar area was also very

location is close to the interstate. has a bar & bistro cafe.

also was surprised in the morning to wake up and to discover no complimentary breakfast

ample parking

they had a starbucks bar as well as an incredible breakfast

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

could have been better if there is a laundry bag in the room even just one.

did not offer a complimentary breakfast; had to pay extra.

the pool and the hot tub was clean and the room that they are in is nice and warm

the breakfast was good

room breakfast and pool

but the breakfast was absolutely unbelievable

location and free breakfast

parking was a little tight for the type of vehicle that i travel in, but i managed it

need to reopen laundry and offer back regular breakfast items covid options improving

ve been told at check in that we couldn t use the laundry facility

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

guest laundry was out of service

breakfast could use an upgrade

the room was exceptionally clean and the breakfast, sausage gravy and biscuits were delicious.

clean rooms, delicious food, nice gym. tyanla is always a gem.

very nice very clean very spacious room good breakfast with lots of options

great staff and facilities. breakfast was superb!

everything was clean, the staff was very helpful and the breakfast was great!

the breakfast was delicious

difficult parking and expensive parking

the staff was helpful and the breakfast was

pool was clean

the ladies cooking breakfast made a point of visiting with my kids

only complaint is i wish they had laundry facilities

no microwave in the room and no laundry facilities available

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

the house keeper was so nice we needed a lot of towels and trash bags she was very helpful the pool was nice

having a bar there staff was very nice

out of order; laundry out of order

is in the middle of everything, but there was lots of construction on the road and parking lot

parking and breakfast need improvement

breakfast

only thing i wish the breakfast had some type of meat to choose from

the great nourishing and healthy breakfast

i liked that the property was new. it was clean and it came with a small kitchen.

breakfast was sufficient and location is good.

my kids was sleep and i didn t tell him to come in

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

nice free laundry facilities

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

free laundry center

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

like the size and the full kitchen

the laundry facilities were broken, no breakfast because it was under construction and the hotel

not have breakfast

arrived to learn on hot breakfast offered even though it was featured on the website

maybe i was late but, i didn't have free breakfast at the hotel

said indoor pool and breakfast buffet, but pool was closed and there was no breakfast at all

lobby area and our room was clean for a smoking room didn t smell like smoke when we arrived

inside the non smoking king room on the back side of the building

poor wifi, rates go up and down, no netflix on tv, no room phone

fenced parking and good location.

was nice clean and pool was well up kept

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

you can t use any door to enter except the front and there isn t a lot of front parking

was nice, by us having children they was kind upset that the location didn't have a pool

nice and clean rooms!! free breakfast & wifi.... very discreet area!!!

did not like the fact on here it said they had a pool, fitness room and free breakfast we get there and there

nice and clean rooms!! free breakfast & wifi.... very discreet area!!!

and the pool not being open

carpet had been tracked with muddy boots at both entrances and up the stairs from parking lot when we arrived

breakfast should extend to 10am.

the pool, was full of hair balls, yuk,, that is the only negative i have.

location was safe and parking seemed secure

very clean. close to doctor s office. breakfast excellent. safe area

due to covd no pool or hot breakfast

even though covid-19 is affecting things they allowed families to reserve the pool

also the pool was being worked on so my kids didn't get to enjoy that

peaceful kids enjoyed the pool

soccer tournament was going on so kids were just allowed to run free and take over the place

i don't know if it was the chlorine from the pool or something else, but it wasn't pleasant

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

the breakfast was great and the location was awesome! we will be back

environment & breakfast was good.

exceptional breakfast. very comfortable bed. helpful and friendly staff.

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

laundry facility was currently out of order

no laundry detergent available at front desk. 3rd day towel service but default.

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

the pool was out of order

the beds are very comfortable and the breakfast was very tasty

was rude, not all, a few front desk and the kitchen, were billed a pet fee after the fact, reservation never

trouble with wifi connections with my phone

details taken care of, all inclusive , parking and breakfast and good gym and

everything was amazing, the only thing that was disappointing was breakfast.

breakfast was pretty good as well

breakfast was mediocre

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

guest laundry was out of service even though i was assured at check-in it was in working order

the laundry room facilities didn't work i spend my money for nothing

due to covid we had a bagged breakfast.

the outdoor swimming pool was not working

outside pool, not enough parking lot lights

we wanted to wash laundry but the hotel could not provide us change

we went to the indoor swimming pool which we loved.

the pool

the staff were friendly and attentive. the breakfast was very good. very nice pool.

the pool and gym are closed because they do not want to keep track of how many people are in there due to covid

in addition, i enjoyed that the property had a laundry room as well

they were a heavy pull for the kids and grandma

clean, friendly staff, good breakfast

it was accommodating for our family with a full kitchenette, hot breakfast, and a pool for our children

seating areas and outside pool deck and chairs.

the kids enjoyed it a lot

good hotel...very nice lobby bar and restaurant

many kids unsupervised in the pool and hot tub

the ambience. excellent breakfast omelette crew is the greatest. we enjoyed the happy hour.

was no menu for room service unless i went down to order from restaurant which defeats the purpose

laundry was free to use

large rooms, front desk man was very polite, and free laundry facilities.

free laundry (washer and dryer) for all guests.

there is free laundry and the breakfast was outstanding

free laundry facilities are an added bonus

i do wish the laundry service was working at the location i was at

laundry room were dirty place was smelly in our shower had

clean up laundry room

there is no gym there and the laundry does not work there

great fitness center and reasonable laundry facility rates

cleanliness, laundry machine

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

they had security on site, they had great food and bar options.

had to go get our own towels from downstairs for being short staffed, bar closes early and room

the pizza and the pool was really good and the room service is great

bed was to firm. must’ve been prom night kids were very loud and in the hallway

it clearly had better days in the past it had a very nice gym

fantastic for the money. extremely comfortable beds and very clean. great gym and decent poor.

should enclose outdoor pool

kids enjoyed the pool

i didn t like they didn t have a coin machine in the laundry department.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the guest laundry facilities were not working

kids were running up and down the hall way

loud guest pool not nice staff at front not friendly spiders in room

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

great staff, loved the breakfast! great room, clean facility! will be booking again!

the breakfast and the staff was friendly an helpful.

i didn't get to enjoy the pool due to closing time on it

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

it had everything we need, dining, and snack bar with local eats nearby

staff also informed us that the pool and gym facilities closed at 10:00 pm which was the main reason we chose

pool tile slippery with water on the floor

pool was very murky, cloudy.

the indoor pool and bar

only thing was the pool was closed but my stay was great

the pool was awesome and the staff

the breakfast bar and service!!!! the food is delicious!!!!!

don't have laundry

on sundays there cook is off, so all they had was cereal, and muffins, bagel… we had 3 little kids and were

kids loved the pool! good breakfast.

the breakfast was good

is the $73 pet fee legitimate? are you guys really doing business ? that was not even mentioned.

would have brought my swim suit if i had known in advance we had access to indoor pool next door though

kitchenette and large room

size of the rooms was great--full kitchens, a pull out couch, a divided bathroom so some could be brushing teeth

pet friendly,

pool was closed the whole time we were there

paying for laundry! one of my main reasons for choosing this location.

cook in the morning hastled my kids that breakfast wasn't being served yet to make us feel un welcomed so we

the breakfast and indoor pool

the pool was nice but it was to cold in the pool area

the breakfast and cleanliness

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

closed bar and restaurant, rude and innatentive staff

didn't like the fact that the restaurant and bar was closed

there were no adjoining rooms so our kids ended up sleeping on the floor

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

parking lot needs resurfacing

the king room . parking was good

pool was closed.

atmosphere, convenient location, friendly staff, large rooms, comfortable bed,free breakfast,free parking and

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

the laundry facility was a joke

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the air conditioning did not work as well as the guest laundry room

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

pet friendly, clean. friendly staff.

booked price included pet friendly cost

no laundry, no housekeepers

the breakfast looked good, although we didn't have time to eat

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

night noise from the breakfast area and the pool area as there was no one to enforce any kind of quiet time

great price. friendly staff. good breakfast. well lit parking lot.

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

debris scattered along the parking

the pool was closed

walls,dirty carpet, carpet coming up, tub malfunction no breakfast though it said it was included gym and pool

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

parking...

wifi was not working, and even after reporting it they gave no discount and no fix

the pool and gym were closed, but other locations had them open.

i had no problem. they need an indoor pool

the kids in the hall making noise that what i didn't like but other then that was pretty great

roshan ask me and my sister only 4 people can stay and the room which i book for 2 adults and 4 kids cause he

day not 8 hours i would have never paid that much for 8 hours the rude lady in the front put my kids and brother

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

i don't like the room too close to the laundry room and smell the dryer

something (sheets laundry?) caused a rash.

additionally, there is ample close, free parking

excellent lighting in the parking lot and visible security patrols. staff was pleasant.

not being able to use the pool or fitness room was sad, but we realize not within their control

pool and hottub were not working as well as a crack in the shower wall

the staff was super friendly and helpful, and the guy behind the bar made killer wings.

event if listed in the available features there was no laundry service available

it is conveniently located to downtown memphis. the free parking was a deal maker for us.

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

from jeff, the morning manager, who stopped by everyone's breakfast table to chat, to maxine, the helpful and

no inside pool for kids. also, our room smelled like cigarette smoke. it was clean though.