breakfast was mediocre

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

breakfast was pretty good as well

the breakfast was just okay could hv been slightly better.

clean room and breakfast area, great complimentary breakfast, well kept swimming pool, plenty of parking, friendly

parking could be an issue depending on occupation

breakfast area was spotless!

the pool was out of order

were able to have a family get together around the pool as we had family fly in and many live in germantown tenn

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

grounds, courtyard, pool area and rooms very nicely kept inside and out and throughout

the outdoor pool was a big win if the kids were given a chance to score this hotel

the third floor room made it hard to get our pets outside

security at night to keep homeless from hanging around parking lot

construction going on- parking lot was a little hard to navigate due to construction things in parking

also…kids soccer being loud very late at night

hotel pool was warm, staff was very nice

no bar was open and breakfast consisted of cereal and bagels because the kitchen was down due to a recent fire

some issues with breakfast but when addressed they addressed it immediately

the parking lot was well lit and this was much appreciated as well

i only wish the pool was ready but i understand that part

pool not open

and of course the breakfast and mrs, michelle was so friendly

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

the king room . parking was good

parking lot needs resurfacing

vicinity to the tpc southwind golf course.

parking lot monitored in the evening which was good but also concerning in that it was necessary

the air conditioning did not work as well as the guest laundry room

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the laundry facility was a joke

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

my husband and i were very itchy when we tried to lay on the sheets, and the wifi didn't work during our entire

was wonderful, beautiful rooms, nice pool and basketball court, very helpful staff and excellent breakfast

kitchenette and large room

there were roaches in the kitchen and bathroom

room was very clean, staff super friendly,bed was comfortable,parking ample & safe locat

paying for laundry! one of my main reasons for choosing this location.

only thing i would change would be the pool staying open until 11pm

excellent breakfast. excellent pool. excellent room. we had a great time.

in was easy, the room was clean, and the breakfast was perfect for a quick bite before heading back on the road

and the fact u also get access to the outdoor pool at the other marriot hotel in the same parking

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

pool could ve been cleaned

the staff and parking lot accommodations.

i would have known that the swimming pool wasn't open bar wasn't open i would not have stayed there the room

breakfast was hot and fresh

no indoor pool

i had no problem. they need an indoor pool

husband and kids loved it

the rooms were clean and very comfy. the outdoor pool was very nice

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the indoor pool was great

the fitness center and pool were closed do to the pandemic.

laundry room were dirty place was smelly in our shower had

great fitness center and reasonable laundry facility rates

clean up laundry room

there is no gym there and the laundry does not work there

i do wish the laundry service was working at the location i was at

in addition, i enjoyed that the property had a laundry room as well

we booked the hotel specifically because a pool is listed on the website

staff extremely friendly. good breakfast items.

they were a heavy pull for the kids and grandma

enjoyed the free breakfast

the pool was closed

the pool was not open

the ambience. excellent breakfast omelette crew is the greatest. we enjoyed the happy hour.

the breakfast that you normally serve really makes a difference

ilove the beautiful room really love the pool breakfast was amazing

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

fantastic staff, clean, well decorated, comfortable, very roomy, and superb breakfast.

cost for pets was a shock and way too expensive

nice little gym

i didn t like they didn t have a coin machine in the laundry department.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the guest laundry facilities were not working

bar services in the evening first night they had just 2 bottles of beer after that no beer and

and the pool was not open although the pool at the hotel next door was

kids enjoyed the pool

fantastic for the money. extremely comfortable beds and very clean. great gym and decent poor.

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

parking

gym was good size with nice equipment

laundry was free to use

large rooms, front desk man was very polite, and free laundry facilities.

free laundry facilities are an added bonus

laundry was very helpful there was social hour in the evening on monday gave us free food

laundry facilities were convenient and well-maintained

cleanliness, laundry machine

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

location and lobby / gym.

some kids were putting their dog in the hot tub and pool, so gross

will never order breakfast again from room service

loved it just should have let me no about the pool i had messaged y all and ask did they have one y all yes

they tried to compensate by giving us passes to a local gym with a pool

the lack of a room service also is a low point to me

never got them, no microwave was in my room as i thought no towels where by the pool, prices for room service

wish they had room service for food instead of just the restaurant

don't have laundry

kids loved the pool! good breakfast.

not a lot of parking area.

mr alfredo got a request from my kids and he delivered some yummy bacon for them

very standard, comfy, & pet friendly. nice breakfast & super friendly staff!

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

was really great the first day we were there but they also had chinese visitors visiting the kitchen

the room, cotton sheets, comfy pillows, convenient arm chair with pillow and cocktail table, nice breakfast

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

didn't like that the pool was connected to the outside pool which made the entire pool cold

walls, there was some kind of large party in the bar and i could hear them on the second

minimum to no parking space available

no laundry, no housekeepers

had to ask for room service 2 times

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

the breakfast looked good, although we didn't have time to eat

hot breakfast and very loud guest inside and outside in the parking lot loud music it's spring break u need a

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

parking lot entrance is rough - no vending machine - so no way to get a late night snack

said it had a pool but when we checked in it had a tarp over it so i was very upset about that cause it should

no breakfast. i liked the clean and the non smoking.

pool and hottub were not working as well as a crack in the shower wall

hot tub was foaming and the pool water was not clear, and there was an oder that prevented me from using either

other parents allowing their kids to run around hotel, knocking on doors, throwing ice

lack of access to catering and bar at all times during the day. hotel was a bit soulless

pool shut down and my room toilet was mess up in the inside but still flushable and work

did not like the fact on here it said they had a pool, fitness room and free breakfast we get there and there

they have good customer service if they have the ability they will award you with late check out

the homeless people hanging around outside and the empty parking lot was the clue

also, there was trash, beer and liquor bottles in the parking lot

breakfast was fresh hot and tasty

the wifi was so bad we could not connect, there were no vending machines on the property, there was a

pool wasn't open

the wifi can be spotty but the staff is always so helpful and resets the router

wasnt there but a few hours to sleep and leave again pool was nice.

smoking room

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

free laundry center

nice free laundry facilities

pet fee is not posted on booking

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

no wifi or it didn't work

kinda of a rundown area for car parking

the laundry facilities were broken, no breakfast because it was under construction and the hotel

arrived to learn on hot breakfast offered even though it was featured on the website

no breakfast only waffles! main elevator broken

the sheets wasn't changed, no breakfast, the pool area was out of order

was no breakfast available and the gym and pool were closed all because of covid

i liked that the property was new. it was clean and it came with a small kitchen.

breakfast was sufficient and location is good.

breakfast was only mediocre

my kids was sleep and i didn t tell him to come in

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

i don't like the room too close to the laundry room and smell the dryer

something (sheets laundry?) caused a rash.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

out of order; laundry out of order

the pool was a little small

the parking and no hot breakfast

breakfast

is in the middle of everything, but there was lots of construction on the road and parking lot

only complaint is i wish they had laundry facilities

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

no microwave in the room and no laundry facilities available

front desk woman told a mother and her 3 kids at 10pm that they didn’t allow dogs

the dinner food was old, freezer burnt. not good quality. didn t have room service.

ve been told at check in that we couldn t use the laundry facility

guest laundry was out of service

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

need to reopen laundry and offer back regular breakfast items covid options improving

parking was tight because of busses

could have been better if there is a laundry bag in the room even just one.

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

pool area was too hot inside

comfortable beds; nice indoor pool, hot tub, and fitness area; super friendly and helpful staff; good shower

the breakfast space and bar area was also very

they had a starbucks bar as well as an incredible breakfast

breakfast was great! friendly informative staff

location is close to the interstate. has a bar & bistro cafe.

i didn’t get up in time for breakfast

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

hotel was nice and clean and comfortable beds and great breakfast

breakfast wasn t very good even if it was conventional

the breakfast was nice with coffee, juice, bagels and cereal

staff efficient, and the lady working the breakfast area was doing a fantastic job of keeping thing fresh and

staff, food, gym and rooms were excellent

parking was tight, but i'm sure this is a great thing for a hotel!

the pool wasn t open when i made it there however it was open at 9 the next morning

surprise $75 for the pet

parking was a little tight for the type of vehicle that i travel in, but i managed it

i love you have an iron, ironing board, and decent priced laundry machines

the $50 pet fee was a bit steep. i'll stay here again, but only if i'm not traveling with a pet.

clean, sanitized, and pet friendly

more parking lot light needed around the sides and back parking areas.

pool was closed

laundry facilities were not functioning

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

there are no signs that the laundry room are on the fourth floor as well

some people said it was dirty plates but the breakfast was good

were great, pool was good

breakfast was very bland and not well stocked

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

didn t like the breakfast hostess

they had to close the pool down, but they offer the hilton suites but it was great

sausage biscuits were not the best and pool was not open

the kitchen

arriving the parking felt unsafe - the area was not well lit and people on the corner standing around

it had a kitchen

love that you have a kitchen with everything you need. staff is very nice as well.

parking area could be better.

entrance was nice to walk into, the staff was very friendly, the parking was a lil tight but overall the property

the kids had fun at the pool

the kids had fun at the pool

didn’t like the fact that a soccer team was there a lot of kids it was extremely noisy i thought i was housed

nice indoors pool

the location. the employees. the safety of the building. the cleanliness. the breakfast.

and breakfast was enjoyable

good food helpful kitchen staff

staff was amazing!!! rooms were clean and very nice. breakfast was very good.

the juice was like colored water as well as the maple syrup at the free breakfast.

laundry on 3 rd floor

after requesting the room service, i did not get that service

smoke area, breakfast, pool

not much handicap parking

were with a large group of baseball kids, and parents

not enough pillows. no laundry detergent in vending machines.

one smelled like mildew, maybe bc it was close to the laundry room

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

we were right next to the laundry room .. and we needed to do laundry

laundry room