because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

check in staff was friendly. pool was nice. bed was comfortable.

staff was accommodating to allow me to leave my car in their parking lot after check out while i attended a

pool shut down and my room toilet was mess up in the inside but still flushable and work

the staff was super friendly and helpful, and the guy behind the bar made killer wings.

other parents allowing their kids to run around hotel, knocking on doors, throwing ice

small but cute pool, with jacuzzi and a gym

wish the staff would have given me a rating card from the bar area

paying for laundry! one of my main reasons for choosing this location.

pool was out of order poor breakfast didn't get the room i booked alot of kids running around

the parking lot is close to the door and they had car hops to help with luggage at your will

i really enjoyed the breakfast in the morning. there was an indoor pool as well.

the parking was free

pool was closed the whole time we were there

location was super and the gentleman i spoke with over the phone to inquire about early check in was very nice

was wonderful, beautiful rooms, nice pool and basketball court, very helpful staff and excellent breakfast

the kitchen was fully stocked with the necessary equipment to cook within the unit

did not use the kitchen, but it could have been cleaner

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

we did not use or inspect the pool area

vicinity to the tpc southwind golf course.

i like the location. i also liked the parking.

location location went to fedex st jude golf tournament it was directly across from fedex world headquarters

the laundry facility was a joke

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the air conditioning did not work as well as the guest laundry room

i asked front desk how did the laundry facilities work

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

the food and drinks from the bar were on point

not enough parking

full breakfast option was excellent and loved that fresh cookies were available

the kids in the hall making noise that what i didn't like but other then that was pretty great

wish that parking was a little more closer instead of traveling through pool area.

enjoyed the breakfast down th every last bite

kids had a great time in the pool

breakfast was mediocre

the breakfast was just okay could hv been slightly better.

the breakfast was great every morning and they have the friendliest staff

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

ran out of towels in the pool area but gave us some immediately upon asking

the property is well cared for and the parking is easy with accessible doors nearby

the gym was tiny, but the machines did work

the location of the bed the overlooked the parking lot it was wonderful.

more choices on the breakfast bar

was rude, not all, a few front desk and the kitchen, were billed a pet fee after the fact, reservation never

love the location, and breakfast was great

great pool area. excellent breakfast, and extremely nice employees.

great free breakfast

pool was closed due to covid. wish would of said that upon booking online

gym was 3 machines in a tiny room, pool was very small

due to covd no pool or hot breakfast

breakfast should extend to 10am.

the wifi signal seemed nice and strong

peaceful kids enjoyed the pool

the whole point of me booking the room was for my kids to swim an then have breakfast the next morning

i liked the location and the lighted parking, and the helpful staff.

the indoor pool was closed, that upset my little boy.

the guest laundry room was a mess

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

we stayed there for 5 nughts and did not receive room service until our 4th night despite requesting it from

food in fridge from previous guest swimming pool had geese and geese droppings in water

closed bar and restaurant, rude and innatentive staff

there are no signs that the laundry room are on the fourth floor as well

such as a microwave in the rooms, clocks , places to hang wet towels, cleaner bags for laundry

laundry facilities were not functioning

no wifi

have stayed at this hotel lot s of times and the service is getting worse stayed a weeks no room service 5:1

i love you have an iron, ironing board, and decent priced laundry machines

was going to originally complain about the dirty pool but the staff treated my autistic son and grandson so

the $50 pet fee was a bit steep. i'll stay here again, but only if i'm not traveling with a pet.

breakfast was amazing, room was clean, bed was very comfortable. amazing hotel experience.

the pool

i do wish the laundry service was working at the location i was at

clean up laundry room

laundry room were dirty place was smelly in our shower had

there is no gym there and the laundry does not work there

great fitness center and reasonable laundry facility rates

the great nourishing and healthy breakfast

breakfast was only mediocre

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

i liked that the property was new. it was clean and it came with a small kitchen.

breakfast was sufficient and location is good.

in addition, i enjoyed that the property had a laundry room as well

the outdoor pool hadn't opened for the season, but the check in staff called the hotel next door and got

pool was not opened

seating areas and outside pool deck and chairs.

the staff, decor, room, location, breakfast

kids n the pool all day

the pool area was big, plenty of seating with full size towels at the pool

ilove the beautiful room really love the pool breakfast was amazing

the made to order hot bar was great. and the free drinks and snacks made it even better

closed amenities (pool/spa) due to covid.

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

there was one in the kitchen area, but it was busy at times

very nice place, roomy accommodations. very clean. great breakfast every morning

room was not clean, the lobby (specifically kitchen are) was not clean, and some people were not following covid

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

was a bit disappointed that the pool was not open

wifi access

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

could have been better if there is a laundry bag in the room even just one.

the pool and beds were awesome

customer service, awesome breakfast and room very clean. great location.

out of order; laundry out of order

did not get breakfast left everyday at 5 am

the indoor pool was a nice add on for my 10 year old

water in pool was very cold.

not much parking

free breakfast, but it wasn?t a big deal.

great breakfast and nice bar

breakfast had a price

they had a starbucks bar as well as an incredible breakfast

third night we had to use towels out the gym

need to reopen laundry and offer back regular breakfast items covid options improving

ve been told at check in that we couldn t use the laundry facility

guest laundry was out of service

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

the 10 kids in the pool were quite rowdy and loud

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

the pool was closed and the parking lot wasn t as big

one of my kids had to sleep on the floor

really need more parking spaces

breakfast is worth the extra dollars

only complaint is i wish they had laundry facilities

no microwave in the room and no laundry facilities available

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

it was very clean and room service did an excellent job

ev charger worked to charge our tesla

parking

freeway and come back to it again housekeeping never came but this covid era so to be expected pool and restaurant

gym was good size with nice equipment

bed was to firm. must’ve been prom night kids were very loud and in the hallway

enjoyed the pool

laundry room

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

not enough pillows. no laundry detergent in vending machines.

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

we were right next to the laundry room .. and we needed to do laundry

location, breakfast, laundry services

laundry facilities were convenient and well-maintained

free laundry facilities are an added bonus

free laundry (washer and dryer) for all guests.

laundry was free to use

cleanliness, laundry machine

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

pet friendly and very accommodating with excellent staff

the bar was under staffed and we wish the pool had been open!

the on-site gym was one of the best i ve seen for the price.

the parking being blocked at night

surprise $75 for the pet

breakfast was good and although i really didn't need the staff, each one i encountered spoke and

parking was tight, but i'm sure this is a great thing for a hotel!

pool wasn't super clean but hey, the common areas were top notch

i hated the bar closed early,i didn't make it down to the bar til 10 pm and it closed a little after

also, there was two buss of kids running up and down the hallways and slamming doors all night long and no one

wish they had room service for food instead of just the restaurant

room service food was terrible

it also had a gym and

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

nice free laundry facilities

free laundry center

freshly tarred parking lot to walk on for my late night arrival

don't have laundry

free parking and free wifi made this a bargain

much help with transportation to airport, they allowed kids to play & scream at the pool till very late

friendly staff, everything was clean, comfortable beds, and convenient parking.

not a lot of parking area.

laundry on 3 rd floor

it was clean, the beds were comfortable, and the breakfast was good.

pool wasn t open

the breakfast was amazing

easy to find, parking area was well lite, very safe

pool was perfect size for my kids

love the indoor pool it was very comfortable beds very clean and the staff was very nice

the kids really wanted to swim and they only allow one family to swim every hour

cleanz friendly, warm pool good breakfast.

first was better but that was only because on the 4th floor that we were on, there were several kids running

for use in our room even though the website stated it was also we had no access to the wifi information for

requested a disability access room and was given a smoking room because the disability room had been given out

the wifi wasn't working

that the pool wasn t open

good parking lot lighting very clean nice furnishing

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

and gym is as expected for the price, am happy with the say and nice staff

the parking lot was well lit, but *maybe* the hotel was a little too accessible

the outdoor pool was so clean and the water was a pretty blue color

the location. the employees. the safety of the building. the cleanliness. the breakfast.

gym was closed the entire week for cleaning and breakfast left a little more to be desired.

it was a standart breakfast but egg/omlete was smelly

stayed there to enjoy the pool during vacation

good clean rooms and a great breakfast with scrambled eggs and sausages

bed was comfortable, breakfast was good

breakfast also served

it was very clean and quiet the customer service was excellent breakfast was good

they have good customer service if they have the ability they will award you with late check out

didn t like the breakfast hostess

suite with kitchen was okay

sausage biscuits were not the best and pool was not open

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment

breakfast could be better. the waffles was horrible and not done

i loved the full size kitchen and large room. it was quieter than i expected.

love that you have a kitchen with everything you need. staff is very nice as well.

pet fee was little high $

the kitchen

arriving the parking felt unsafe - the area was not well lit and people on the corner standing around

the laundry facilities were broken, no breakfast because it was under construction and the hotel

the sheets wasn't changed, no breakfast, the pool area was out of order

no breakfast only waffles! main elevator broken

was no breakfast available and the gym and pool were closed all because of covid

pool was under construction and there was no breakfast

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

restaurant bar attendant lela was unprofessional and lacking in customer service sjills

the indoor pool and the movie theater being right next door.

the staff were helpful and the pool was nice

the room was clean, and the breakfast was fresh and hot

great staff and facilities. breakfast was superb!

pool was out of order, the tv didn't work and the commode seat was coming off

nice pool area

clean and spotless, extremely comfortable beds, lush bathroom with good water pressure, great breakfast assortment

other customers were loud and kids and dog running and playing in the hall for everyone to

it would have been easier to park in the front and take luggage up elevator rather than parking on the end

the breakfast was delicious

no indoor pool!

excellent shower, comfortable beds, fabulous breakfast offerings (much better than other fairfield inn s

no laundry, no housekeepers

parking was good

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

location and reviews about recent security issues of parking lot.

the fitness room and staff were awesome.

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

room, stains and cigarette burns on carpet

the big potholes everywhere in the parking lot

pet friendly, functional side entrances, and continental breakfast