free laundry facilities

services and niceties such as corkscrew availability, free water and bottled water, and guest laundry were a

wish we would have brought swimsuits to enjoy the indoor pool.

staff were very nice and the rooms were clean and the breakfast was good

very poor wifi connection!

construction going on. oven not working in bar/grill one night gym was very small

down to the front office to pick up cream and sugar nothing is brought to your room anymore the pool is closed

and bar is closed so is the restaurant there is no interaction due to covid they don't give you

said jacuzzi and inside restaurant/ bar did not have it only outside pool was bugs in

breakfast buffet needs improvement

travel with a pet, this hotel charges $75 for their pet charge which is excessively high and the room did not

we arrived later, and there was no parking available, and no indication of another parking lot

pet friendly

the pool was closed ud83dude2b

also, parking is a little busy, seem to be a lot of workers using this hotel, but we were able to park a

the laundry room

the geese themselves were fine but their droppings in the parking lot and sidewalks and near exits are horrible

easy access and good parking. quiet and clean

all staff was great room was very clean, breakfast was amazing

cleanliness, friendly staff , great breakfast and close to our son s college.

nice pool. clean breakfast bar. nice check in people. everyone helpful

was nice - breakfast was good

the price for 1 night the breakfast could use grits on the menu ask for towels never got them

the pool was nice

clean pool and good service and great breakfast

loved that you all had laundry facilities as well

smoking patrons in the outdoor hallways

construction material in customer parking.

clean no bugs and good breakfast

clean, basic, good parking

small rooms parking was limited (1st come, 1st served)

too many people parking in the parking lots doing none hotel business

great breakfast downstairs. i loved having coffee in the room!

are always clean and staff is always courteous and accommodating the free breakfast is a

parking filled a tad early and we had to park next door.

the staff at breakfast was super personable

liked the layout of the room, comfortable bed, spacious & a fabulous breakfast

smell of marijuana around building. no smoking should include this.

a 100 deposit when i booked online i was under the impression that was with the 100 deposit, the pool wasn't up

lady who produced breakfast every single day was such a gem

laundry facilities were higher than expected

it s been this way a while & it doesnt appear that s changing anytime soon laundry is limited & expensive

very quiet building. i was right next to the laundry room and never heard a sound.

you're hotel chooses all white bed clothes, your laundry game needs to be flawless

from 3am on there was rolling of laundry bins and carts, banging and bumping

breakfast was an added bonus

pet friendly and value for money.

person who was at the reception this morning, where they give breakfast, should give him a customer service

breakfast was excellent and i chose the hotel for the location.

no fan in bathroom, which is a pet peeve, because everything in the bathroom gets wet with humidity

laundry devices were excellent, available, when became necessary, and priced reasonable for use

availability of clean laundry room, little

the kosher options for breakfast and the ice machine availability.

the pool needed to be cleaned (vacuumed). their was debri floating in pool water.

clean and breakfast

laundry, room had previous guests items that smelled rancid

very good breakfast with waffle maker

breakfast staff was excellent.

everything including safety parking

carpet wasn't new need more to offer at breakfast shower wasn't new

breakfast was ok,need grits on menu,and the biscuits could bake a little more

i wish the pool was open and the pillows are somewhat lacking.

my kids loved the indoor pool

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

due the covid safety their were no room service

the pool wasn t working or available

breakfast was great and our server was super friendly and helpful

the gym and the pool are tiny

parking garage vs closer front door type parking

ease of check in, clean, nice gym, pool area. quiet.

no free breakfast is only complaint i guess but there's so many nice spots in the area it doesn't lower

stay there before familiar with most of it, nightcap bar ice is convenient bed is great.

com lets you book a “breakfast included” option but the hotel doesn’t know how to handle that

we didn't eat breakfast or dinner at the hotel.

need to fix the laundry, facilities, and breakfast could use some other options like some turkey sausage and

clean guest laundry facility

not enough parking spaces

the bar area was managed by a very able person , he was excellent and had a lot of work to do

breakfast was okay.

we liked having laundry facilities too

you offer pet friendly but then charge too much

the parking lot was well lit

great room with separate bedroom and full kitchen we enjoyed watching the kids play basketball

speaking loudly and kids running from room to room

i love the convenience of having a kitchenette and laundry facilities

laundry facility could use more washer/dryers or even a coin machine.

the gym is clean, and they have a comfortable sitting area to just read or watch tv

the wifi was a little hard getting connected to and it was saying that it was unsecured

it would be nice to have maybe a small area for pets to run around in.

it was very kind for the hotel to dry our laundry since their dryer was inop

park my car just next to the entrance, the parking is big enough and i saw a multi storeys garage on the parking

sharing a pic of the pool you see from lobby area.

such an eyesore being located where everyone must see next to the gym

existent, the pool was small and very dirty, while i was told to wear a mask just to walk to the gym, the gym

it ended up getting so late that we just decided to wash them ourselves at the on site laundry since we had

laundry room could certainly use some cleaning

they have laundry facilities, a basketball court, a gym with a peloton, reclined bike, elliptical, treadmill,

location is great, lots of parking space around and direct access to the hotel from different points with the

second floor access to parking lot.

hotel was loaded with kids, and granted my request for a quiet room on the top floor

the pool was clean and the water temp matched what was needed with the temperatures outside

free parking and safe area are also benefits of staying here

staff was very nice and helpful. shuttle service was very nice and prompt. room was clean

the xyz bar was super and well stocked with all of our

stayed in room 231, aperantly there is a laundry room next to it

my room was opposite the laundry/maids room every morning loud voices disturbed my sleep

the pool was small. breakfast was meh.

that you have to request for room service

tv in bathroom comfortable bed and spa bath pressure

room service late in the day, usually around 4 - 5 pm

i didn't have time to check out the rooftop pool or restaurant; however i did venture to the bar on the 2nd

cheap toilet paper , no baggage /luggage cart , no room service , it felt like a holiday in but newer

loved the valet parking

restaurant kitchen on 2nd floor closed at 2

laundry room was out out of order and i needed to use facilities

the hallways smelt and the laundry smelled like something had died in it

gym was extremely hot. laundry room only had 1 washer working.

the only thing was i wish there were some gym mats available in workout facility

we also didn t use the pool so it would have cost us a lot less if we had gotten a hotel without one

it s hard for parents to stay near their kids

the bar was a little slow during lunch but overall good

the room service was phenomenal, great burger

nothing, i just wished there was more options for room service for families and young children

poolside billing charging guest accounts multiple times.

only stay at hotels with peloton bikes in the gym

some people have a party very loud by the pool at midnight.

great wifi

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

laundry room is useful but needs a good clean

laundry was very clean and that was appreciated

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep

good included breakfast and cute pool/patio in the middle

no towels at pool all dirty

we had the spa tub in the room and the room was spacious as well

the lady at the bar helped us and got us the room we had paid for

clean, comfortable beds, friendly staff, pool, spacious hotel, and the balcony

so many renovations. couldn't use gym or pool

it was a plus to have the gas station across the parking lot and the lake in the back

sherell the breakfast/laundry attendant it was truly a blessing to get a cup of coffee every morning

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra

have a free laundry facility for the guests

mini kitchen with the dishwasher free laundry for guests socials done mon+wed w/ free beer wine some food the

beds were comfortable and breakfast and laundry facilities awesome

omg finally a hotel with free laundry!

not enough parking

left the dirty containers from room service behind

there was only one ice machine on the first floor. the bar and the restaurants were closed.

the bar area was comfortable and inviting

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and

was some young kids in they 20-30s had got drunk and disturb our sleep from 3 o'clock

coffee that was served at the bar should be complimentary

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

the location was great, and the staff was very friendly. went to the bar and she was amazing.

several times to get extra shampo and a laundry bag

staff has been absolutely unhelpful and uninterested in helping us track down a bag of dirty laundry that was

they also didn t have change available for the laundry facilities

vending, ice and laundry on different floors, its confusing

helpful staff laundry room for extended

overall design, fabulous location, free parking.

this hotel offers exceptional comfort, safety, and convenience: nearby gas and food, free parking, and free

that s an hugeeeeeeee pet peeve of mine

noisy f or kids running up and down hallway

food we ordered at the bar was mediocre

2 tv's and tables and chairs, small snack and convenience area to buy things by the front deck, laundry: 2

kitchen is a bonus

the breakfast some items stale, fruit not as fresh ( overall ok)

i love this place!! the pool is awesome. the rooms are clean and well appointed.

hotel had a lot of comforts like a heated indoor pool (no hot tub though), small gym, wireless internet service

property good laundry facility nice pool- water is good cool

pool was nasty couldn t let my 3 yr get in wifi didn t work

nice view of the pool

i liked the rooms with balconies overlooking the pool. next time i will request one of those.

wifi not secure

it's very hard to use your hair dryer and other appliances in the kitchen

the only trash can was in the bathroom; oddly none in the kitchen area

i had anything negative it would be that breakfast did not include those of us that are vegetarian or even vegan

the kitchen area was also large with a coffee maker, toaster, sink, apartment-sized refrigerator and a

appreciate the stocked kitchen and amenities in the room

super clean, great room, super comfortable bed, amazing breakfast, great staff

also very clean, great team members, lit parking, and competitive price

great breakfast, with a variety to please all

handsome facility. pool. great breakfast area

check in was easy and there was plenty of parking spots available

i had to request clean laundry/linen and toilet paper

the breakfast was delicious

good wifi

the worst part no cameras cover the back parking lot also on the first floor a noisy party with way to loud

the pool wasn't up

laundry on site, breakfast options and helpful/friendly staff

the breakfast was better than we expected!

it s a good standard, wifi is quite fast

water needs to be available at breakfast

a well run establishment, good breakfast, great

the elevators were smelly, the ice machine on the 3rd floor was broken, the laundry area on the same floor was

laundry broken, pool out of use and staff couldn't care less

they only clean the room every three days?????? no hair dryer. no laundry bag

asked not to be on the first floor and was on the first floor right by the janitors laundry room

property didn t have a place to do laundry

it also has guest laundry, which we needed traveling with a toddler

has a pool that is outdoor with a portion that goes indoor as well

room coffee creamer curdled, hairs in bathtub, internet lousy, room service too slow

building work, lots of noise, wifi down for a week

very convenient to where i needed to be. easy parking, good basic services

it was a clean hotel with excellent breakfast setup

there is really no kitchen/kitchenette just a sink, microwave and mini fridge

location and the early check in

staff at front desk was great. breakfast was good. kitchen staff was great.

originally, another golfer was scheduled to join me and it wouldn't have been comfortable

the laundry room

laundry room policy is not ideal

so i washed my own linen in the laundry room

laundry room and hallway bathrooms across from my room which had a smell from one or both

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and

i wish the gym had more weight machines.

wifi could have been better

food was excelent. beautiful pool area

excellent facilities, a beautiful little pool area, super clean rooms but most of all the staff

parents letting there kids act like animals, breakfast bar was horrible every time i went down.

free laundry

- free laundry facilities was the cherry on top

charge for supplies and food near laundry area

free laundry, friendly staff

was soooo comfortable and laundry was free which was nice to be able to wash a few things before we went home

and security guard would not let my guest use the laundry

roaches and waterbugs spotted in the laundry area that was close to our room

it was nice and clean, but it was located across the hall from the laundry area

laundry facilities were ok

nothing too crazy, the free laundry is an amazing choice as wellud83dudc4fud83cudffe

pool closed ,no laundry ,parking was expensive

there were some things being remodeled, such as the pool, and the laundry room

also the guest laundry was not

kitchenette in room

is ok, but the bed, staff, room, wifi and breakfast were great

the toiletries, laundry bags, coffee making kit and trash bags were all changed every day

brought the bedding up to us in a reasonable time but when we ask her to take the dirty laundry she told us to

there was laundry from a previous stay, laying in the room.

no laundry facilities

didn't like the fact they didn't have room service and the ice machines weren't on the same floor as my room

the front desk stated they do not do laundry before 10am and they knew they were out the night before

the staff were friendly, breakfast was great, the room is spacious, gym facilities are good

had no room service for food, no hot tub, and the staff was not always the most helpful

its very clean, the gym facilities were available and not crowded and valet parking.

kitchenette needed paper towels

no ice, no laundry, no restaurant

the restaurant and bar were closed for the entire day! the pool was also closed

were no amenities gym is only cardio, pool under maintenance, my room wasn t even worth the money i could

the 24 hr pool.

the pool was a little smaller than we thought

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

the hotel was family friendly & has a laundry

everything besides the dirty laundry

i didn t like they close the bar too early.

when i called to ask for some he told me it was too late that they can't get in the laundry room

staff was horrible we waited 20 minutes before we went looking and found the guy standing in the laundry room

no wifi as promised. the clerk asking me for my pin to my debit card

roaches and mold ceiling. wifi was very slow. showers where dirty

for a non smoking room

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

guest laundry should have contactless option to pay for the service (actually, coins are needed )

laundry room provides detergent and has coin operated machines

comfortable bed, very clean room. laundry!

everything was nice. the location, the staff, and even the bar workers was super amazing

the gym was fabulous

location n staff. breakfast

room itself was nice, spacious, with a sofa and a small kitchen

bar staff and egg chef were super friendly and welcoming

the only issue i had was that the breakfast was very limited for the price

no frige no laundry

it was very clean ,had a gym, and nice bar

had to stop in charlotte on our way to florida, so i wanted a pet-friendly hotel right in the exit of i-77

also, the pool does not have water in it, but it is before memorial day

also, the pool could have been clean it was really dirty

we had to travel every other day to a laundry mat to do our

no laundry room

about this place it has everything that i need if i could change something it would be the laundry using quarters

the room was nice, the laundry facilities was great and the breakfast was tasty.

the room was clean and spacious. breakfast was decent. guest laundry was tidy and accessible.

clean, very kind staff, the room was absolutely perfect, breakfast and restaurant were also exceptional

the breakfast had a wide variety, the room was more than comfortable, and all the staff were very

the room had a full kitchen with a refrigerator in a microwave no stove

poor wifi and no safe in the room.

did notice a few cheerios that had been left under one of our beds, and many breakfast choices had run out by

there was 4bof us (2 adults 2 kids) when we checked in they had us in a room with a king bed

, gym is not the same as the pictures posted

the mgr helps us greatly when our room service food was cold, he took care of us, providing us free breakfast

found out to late about your exercise gym on the roof top so i missed out on my exercise but i will be

i late night room service

kitchen was great

awesome kitchen and big spacious bathroom

nice staff, very clean and specially, an excellent breakfast.

the menu of the lounge could have more entrees and room service from the lounge

the drinks at the bar were bomb !! cleanliness of room.

it was really helpful to have a kitchenette too

the staff, the room, the breakfast, everything far exceeded our expectations

the breakfast was simple but good enough

location n kitchen

, i was visiting from jacksonville, and i get there i had no wifi, and no phone the whole weekend, that s

i m disappointed in the gym as there were no wipes to clean equipment, no water, no cups, no coffee, no towels

room service tried to get in our room at 8am with a light knock on our door then just trying to

due covid unfortunately gym is closed, breakfast and room cleanings

breakfast was a bit expensive. having a turkey option for non-pork eaters would be awesome!

breakfast was top notch the hostess was accommodating

food was delicious hot and fresh ,the staff were very kind and helpful , the valet and the room service was

we have two small kids and this upgrade made their trip extra special

great location early check in friendly and helpful staff.

impressive decorations (kids blown away by how fancy it

impressive decorations (kids blown away by how fancy it

laundry out of order

pets being allowed

the hotel is pet friendly the area that the hotel is in couldn t be less pet friendly

the price, it would have been nice to see more amenities or at least the option to order room service instead

i dislike having to connect to wifi to us my phone which i've never had to do in a hotel.

the service, view from the pool area, fitness center and food

the service, view from the pool area, fitness center and food

not available during the week other than room service. had to go out of the hotel for breakfast.

if the pool and fitness center was open

my family for the birthday of my 19-year-old and my granddaughter her only child to swim in the pool and for me

hotel, comfortable clean rooms, love the pool area, friendly and helpful staff, great breakfast buffet, perfect

pool

room service!! absolutely delicious!

the facilities at the hotel are amazing- the pool, gym, sauna, steam room

room was beautiful and the roof top bar and pool were awesome

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real

no personal laundry service and no free breakfast

person at the desk indicated that the bar was open until 12

a young lady ( believe her name was ariana or something similar) and the nice driver of the hotel shuttle

shuttle was not available, had to pay for parking at the hotel and drive to the convention center

i was going to use laundry room at 6:00 am , my key card was deactivated

guest laundry

the parking lot lol

wish the pool opened sooner so my kids could play before we left

breakfast was amazing. rooms very comfortable. great experience.

good food with room service

mini bar stocked with everything you need

tub faucet leaked and room service left a dirty drink mixer on the wet bar

the valet service is great and we so appreciated that you were pet friendly

requested flower petals in room for wedding night stay

low water pressure in a shower, dirty room, missing sippers, empty bar, slow room service, missing concierge,

excellent room service

great location to convention center . great gym . nice large corner room

great rooftop bar and pool area for relaxing afternoons

the smell, the cleanliness. they had a nice restaurant and roof top bar as well .

coffee shop and gym were excellent

good location + gym was well equipped although some of the treadmills didn t appear to work properly

quinn at the front desk to samuel at the bar the staff could not be more attentive and friendly

no room service. not a variety of late night snacks or sodas of any kind.

the amenities are great and the lobby lounge, bar and coffe shop are really great too, very pleasing, comfortable

you get a card key to access the hotel elevators, pool, laundry and your room

location, pool, clean, most of the staff.

you get a card key to access the hotel elevators, pool, laundry and your room

gym was under renovation but they offered free use of the ymca nearby.

the view, the room and the pool area. the hotel exceeded my expectations i loved my stay.

basic things like kleenexes,do not disturb signs,and laundry bags were missing

visitors need to create airwallet for the laundry, being able to tap ypur card or phone would be easier

the gym was too open, and it was small

the parking lot could be redone pretty rough on the backside.

62 for one night, plus a $100 cleaning fee (without prior notice), plus a $70 pet fee (without prior notice),

laundry machines was not working properly and had to pay twice to make it run

laundry facilities worked properly and efficiently

staff were so friendly and the front desk clerk actually went and printed coloring sheets for the kids during

the rooms are always clean love the little couch/kitchen area and that the couch is a bed!

the breakfast was great. the staff was pleasant. the rooms were spacious and comfortable