the lack of a laundry service meant we had to look elsewhere to freshen up our clothing.

the shower could've had a bit more power, couldn't get the tv to work, wifi was a bit dodgy!

big room with good facilities and views over the clyde nice bar area

easy parking

perhaps lack of off road parking

but disabled access was full of laundry bags

wifi speed was acceptable

the end the wifi wouldn't work properly and had to use the dining area downstairs to work but even then the

dining room service poor on sunday night

bar well equipped

and since you offer laundry service a washing machine that doesn t take several hours to do one load

guest laundry on site

position of room looked out over laundry collection. window catch broken/loose.

dinner was very good with good choices. no laundry facilities

i found out on this trip that i could do laundry which was a big bonus

do the laundry, but never mentioned they charge 6 for it

close to the water and to some cafes and laundry for 6 pounds

john provided an excellent laundry service for modest cost

rooms were clean smell of laundry powder from bedding smelt nice

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

heating in the kids room

we had to ask for these which were provided straight away, but the room service was a little disappointing

is very tired looking with marked carpets but understand they are to be renovated

plenty of parking and good food in the restaurant which was served by a great team that seemed to enjoy being

for those travelling with pets, the hotel provides a possibility to be seated in the conference room for

when we arrived we asked if it was possible for a late check out and after checking they said it should be fine

breakfast staff was amazing, so friendly and helpful covid restrictions were so well handled, felt

bed, food, staff and breakfast lovely too. great place

lovely room. excellent breakfast.

dinner and breakfast

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities

wifi wouldn't connect to my laptop this time, i had no problems last visit

comfy bed, clean rooms and breakfast was fine

lovely breakfast the room was very clean and well presented

really comfy beds and they accommodated an early check in for us.

the laundry was returned damp and all my shirts had to re ironed before use.

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams,

nice pool for the kids to play

great staff, super facilities. kids loved it.

love the gym

wifi in the room was variable

to wifi a little complicated

inside is a gem of a place with great staff who really gave interest in our two kids

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

the wifi was when it wanted to work, so instead i didn t bother

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

only thing i noted was that the wifi kept dropping - may have been the room location

staff were helpful and location was good for exploring. on site parking

amazing decor great spa facilities

grounds, amazing beds, very helpful and friendly staff, good food, especially breakfast

signature suite was excellent and the double bath with tv was amazing gym & spa was

breakfast was poor mushroom boiled ud83eudd2e bacon hardly cooked potato scone soggy sausage tasted

food was fantastic spa was excellent the staff where very friendly and helpful.

had nice dinner in the evening, great breakfast in the morning and enjoyed a session in the gym which was well

nice room with brilliant sea view. excellent gym and swimming pool. helpful staff.

it would stop by 9pm as it was the kitchen fans outside, i strongly suspect it was actually the laundry which

backed on to laundry room which was a bit noisy, but fine after 9pm

noisy laundry room right next to our room

be one of the nicest places we have ever stayed at, if it wasn't for one thing: the fact that the laundry room

hotel but noise level from laundry room (2 doors up) spoiled stay

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

to be tidied up as it gives a poor impression on arrival, as the refurbishment is on going the spa and gym were

was a crystalyte floor and grand entrance fit for a king, a piano in the bar which was actually furnished with

the breakfast is really good

love this hotel only down fall this time spa was closed but i'm sure it will be open again now and refubished

laundry delivery trolley banging into wall of apartment and noise from rolling on ground for over

liked the room especially the view, food , and pool

room service for food is very good quick and quality

no entertainment for children, it's missing a games room or some sort of kids area

at the suite there was the parking in front of us

we liked the laundry service

bar and restaurant on site

early check in. arrived at 8am. to room around 1pm

and food in restaurant and room service late was 10 out of 10

always a good breakfast and comfortable room. very close to the airport.

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

no laundry facilities

room itself- ground floor opposite the laundry room

convenient for early check in at glasgow airport. quiet and comfortable.

beds are so comfy and the free wifi, i always try to make a booking at holiday inn or the holiday inn express

friendly staff, exceptional food, very clean and free parking

excellent breakfast and service. friendly staff. thoroughly enjoyable short stay.

were very welcoming and friendly real value for money lovely and quiet - very very peaceful good parking will

excellent parking. nice traditional hotel, friendly staff and lovely full breakfast

staff very nice, plenty of free parking bar area nice and welcoming

laundry facilities and lots of hikers including us coming through

everything was lovely, except the wifi which was admittedly spotty. beautiful location.

loved the restaurant and bar with the warm fireplace

we could get wifi in the clansman but not in our room.

nice breakfast and free parking during the stay

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

wifi became unusable one day but they had a backup at reception though it was pretty slow also not

swimming pool was nice and warm & great for kids too

wifi/signal is patchy in some rooms.

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

dirty/oily marks on the sheets - perhaps a problem with the laundry

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

laundry service

very noicy room due to laundry machines

great breakfast

room service menu could have more choice

quite a lot of loud families with kids running up and down the halls

breakfast was very good. staff very friendly and helpful

clean spacious rooms with excellent dinning facilities or room service

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being

arrived for check in and our room was ready but we had climb over some dirty laundry towels and cleaning stuff

outside our rooms were piles of dirty laundry and plates with left over stale smelly food that we had to walk

no wifi in the rooms (only in lobby). cleanliness could improve.

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

have been nice if public computers for the internet and laundry facilities had been available

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

free wifi

nothing (ideally a pool and gym but can t have it all!) hah

the staff were amazing and checking in late at night was absolutely no hassle, we were also kindly given a free

room service was excellent

spend hours roaming around the hotel looking for hidden gems like the reading room and even the gym (not really

very nice bar with open fire

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

we were supposed to be having a romantic night away without our kids, but it was so loud we could not sleep

location. pet friendly

wifi bit slow, room and facilities slightly tired, 25 extra for a dog even though quite expensive

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips

pet-friendly room - dog bed and dog bowls were made available

free parking and very close to city centre.

good choice on menu. easy to get to and ample parking. great character.

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

wifi great

excellent location for hydro venue . hotel bar great vibes ud83dudc4c

spa pool great will definitely go back

plaza glasgow and everything was brilliant and the staff were really helpful and friendly and the room service

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

the laundry machine noise at night in the 3rd floor

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

our room was above kitchen and laundry

i asked about laundry

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

location is great close to bar and gardens

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

wifi limited to rear of building