was nice staff was extra cool great laundry room great place to relax no complaints

staff was very friendly, everything was clean, and we enjoyed the pool and breakfast.

nice rooms, comfortable beds. breakfast was great.

very clean, free parking, hot breakfast included, and extremely friendly staff

parking lot needs repaved

the pool, gym, and laundry facilities were great

the pool was open and so nice

after a couple of times of kids being kids in the common areas, and subsequent apologies made by me as well as

i wish the pool and hot tub stayed open 24hrs to soak after a long day

pool was very warm and the hot tub felt wonderful housekeeping was very nice and the lady

the laundry facilities could have been better. a washer and dryer on each floor would be nice.

our kids enjoyed the indoor/outdoor pool, and that there were towels available in the pool

the staff was wonderful, very friendly and helpful! great location, nice pool and hot tub.

my husband was able to use the gym and they promptly disinfected the gym when he was done

breakfast was excellent, good coffee and a great selection

i also loved being able to do my laundry

parking area was a little dark. ironing board was unstable.

desk & breakfast staff

too far away from everything. terrible breakfasts, no room service in four days.

the breakfast was hot and plentiful

quiet breakfast laundry large room

breakfast was great

pet-friendly

pool was closed because the pump wasn t working

the pool was just right for a quick swim

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent

elliptical striders in fitness center are nearing replacement time

check in time we for sure would have been stuck on the highway trying to get into the arrowhead parking lot

room service didn't service room on

lounge area needed cleaning after large group and kitchen was closed

loved the work out room and the free laundry

guest laundry

free laundry which we have never seen before

kitchen, laundry, gym

a little loud early in the morning but i doubt all rooms have that problem as we were near the laundry area for

free laundry

thank you for the laundry room

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door

we had only two forks and two spoons to last us for 4 days, the gym was attached to the laundry room and

roaches were seen in the kitchen area overnight

had a pool and outside picnic area that we were able to use with our kids

single room with two bedrooms and bathrooms and a kitchenette.

loved having our own kitchen areas

from last guest in the kitchenette not emptied

am not a big breakfast person all i needed was a waffle machine

laundry ate my quarters

beautiful place great decor. everything was very clean. breakfast was good

kids at the desk said rooms are cleaned

i like it dark & quiet when trying to sleep, i didn't have a problem with noise at all, but the parking lot

open working pool

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

i requested a laundry bag and was told they don t have them

our room was between utility closet and laundry room. so noisy .

felt safe there, traveling alone-parking lot well

wifi is not password protected and very slow.no bacon offered for breakfast.

wifi is expected these days

not a big deal. the bike in the gym was not working.

swimmimg pool clean and open in evening

parking lot needs resurfaced, the pool walls need redone and painted

booked this as a pet friendly hotel as per your listing and even called to confirm with the hotel that we were

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

pool wasn t open 24/7 like every other location they have, hot tub was broken and water stunk

pool and fitness center was closed

it was gust regular breakfast.

swimming pool with a separate hot tub

the swimming pool and jacuzzi was also a treat

the nice surprise was the big breakfast

great breakfast very friendly staff they make you feel like you are at home.

trouble with the people next door - very loud - kids beating on joining door - staff called twice with no help

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

also the office smelled like pure laundry detergent and bleach

the door to laundry room locked early

third, the free wifi was going in and out for whatever reason

parking was horrible

ease of access from the parking area was great

breakfast was a challenge due to groups of students

excellent breakfast

breakfast was outstanding as well

very limited parking, and somewhat difficult to find.

pool was close, and the breakfast was given in a little paper bag not what i expected.

fitness center could use an upgrade and tlc

had a microwave and a fridge and a tv with free channels, and free wifi

the wifi i paid for went out for a hour. and the room was really smelly.

clean and comfortable bed. good breakfast

you will not go hungry at breakfast, and sheila's french toast was outstanding

breakfast was amazing

the host mark made a fresh and delicious breakfast that was perfectly cooked and ready on time

plenty of parking

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

great location and nice amenities... open laundry room facility with seating while you wait.

our room was in the basement, near laundry etc

laundry facilities were inadequate with just one machine

the laundry room was a welcomed amenity

breakfast was excellent i would stay again

no breakfast included no laundry on property

no free wifi for a room or staff didn't bother to explain how to use it

more movie theater, kids quest or decent resturants

the casino was lots of fun

don’t charge you for two rooms when you have 4 kids like all the other hotels do

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

very little in the way of parking for large trucks, except for street parking.

enjoyed the rooms swimming pool weight room atmosphere people the cooks were amazing princess this young lady

not a lot of parking

laundry room was very convenient

the guest laundry machines were broke also

pool was okay, kids enjoyed it

the pool was nice and warm, and the hot tub wasn’t too hot for the kids to share

love the pool and jacuzzi nice and clean and very safe place to stay

laundry room only had one washer and one dryer so i had to wait a bit to get started

location / breakfast & cleanliness

breakfast was good but sometimes it took long to get food cause of the amount of people but good

it was clean, the breakfast was very good, good room service.

we unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the

laundry room

kitchen in room

the parking is a little tight

the pool was to cold to stay in for long

they provided everything you need for the kitchen area, i was very impressed

breakfast was good except for green bananas.

hotel/room was clean & beds were comfy. kids enjoyed the pool! would stay again!

the driveway into the parking lot is tight

wifi is painfully slow

they still serve breakfast, although no warm food

long distance to walk for parking and casino.

the bar on site has some great food and a great staff!

very kid friendly but to be expected i guess as it's a casino

i always have a nice stay at this location. never had issues with staff, room , parking or food.

ev charging on premises

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

the wifi does not work

also, they have free breakfast which is great when you have kids and want an easy option first thing in the

charged me $50 for my pet in addition to $100 deposit

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

ordered a cheeseburger from room service and it was delivered to me overcooked

the kids wanted an indoor pool

the bed was great i loved the shuttle

com that the sofa bed be made up when we arrived, for the kids

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

room service not every day trash service you should call to collect you should ask for beds

room service due to the in room book saying room service was offered from 11pm to 4 am

early check in great views very clean

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

) there was no: room cleaning; laundry service

), the bar and live music is a fantastic way to end the day - highly recommend) and the hotel has an

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

room service employee complained she was too busy that morning

was good, bar was good, bartender was enjoyable and knowledgeable, close proximity to the plaza, and

instead i went home and did laundry, and did not make it back

i love the free breakfast for me and my family ! also a great pool and location

pool could be a little bigger

my partner even made time to spend at the gym and indoor pool

the loud noise from the kids that was located above my room.

family friendly the bar stayed open late

liked the indoor parking and on site food and bar areas

the bar and drinks were excellent

clean facilities and a nice gym

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

laundry facilities

the breakfast had a nice assortment of options and was very well staffed

room was clean and had a kitchenette a large screen tv and a great layout overall everything that the pictures

breakfast was good and sufficient.

was worst i have ever slept on, i believe it was from the 50's, hotel required pet deposit which was never i

excellent laundry service

pet friendly

food i got for breakfast room service was actually so sad

room was spacious. bed was comfortable. breakfast was excellent. staff was friendly and helpful.

i loved the balcony ( scenery) and the pool

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

room was great. breakfast was great. staff was helpful.

modern and updated, free laundry (self serve)!

didn t have breakfast but it looked amazing and it was awesome you had water and yogurt available

was told i couldn t go into the gym due to vivid

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

everything was available, hot breakfast, all day coffee, water, tea, extremely helpful personal

room was spacious, and having an in-unit laundry was a huge convenience

the staff at the front desk and bar were extremely nice

breakfast one morning was more then enough food for two people

bit disappointed that the bar and restaurant were not open when we were there over monday night -- only weekends

were not informed about the pet fee and blindsided after check-in

the fitness facility had all the equipment a gym-goer could desire

amount of space and facilities that my kids loved to explore

also, they said room service was 24 hours but no one would answer the phone

paid for parking, no room service

hotel and romm beautiful,, but pool was not clean and jacuzzi wasn't warm water

car parking and guest laundry are great!

they did not serve breakfast

the breakfast was excellent. daily room cleaning. fitness room excellent. friendly staff.

breakfast was eh, better breakfast down the street at beer kitchen their food anytime of day was

we also appreciated the shuttle to go to dinner

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

it s not their fault, the pool, restaurant & bar were closed

kids and i needed it

you could order room service but that had to be done ahead of time

thank you for being such a pet friendly hotel

00 for a single load laundry soap

have a laundry room

friendly staff. nice gym!

they went out of their way to speak to me every day, from the kitchen to housekeeping

continental breakfast provided a healthy selection for adults and kids

searched for a hotel that was pet friendly

just at night be i g so close to the bar and people outside near the vehicles.

bar was not good

wifi did not work throughout the hotel

never could find the gym

great location. awesome bar and great dinner.

the room service doesn't come with basics like salt and pepper

we were not able to connect to the wifi or sign into any streaming apps on the very difficult to use tv system

no room service even tho it s advertised that there is 24 hour food room service

was never told about shuttle service, left an old room service menu on my bed that was filled out by previous

more of a pet walking spot

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

didn't have breakfast at the hotel, so i cannot say if it was good or not

the breakfast was delicious and hot

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast

would have loved some room service but jax was easy to grab for dinner!

here during the winter, when the rooftop pool is turned into an igloo bar area

very clean room and had a good time at the pool. restaurant has excellent food.

we really enjoyed the patio and the room service

nice building and pet friendly! the staff was amazing!

room and lobby were spotless. staff was friendly and helpful. breakfast was fresh and hot

breakfast- buffet bar with bacon, scrambled egg, turkey sausage, oatmeal bar, cereal bar, diy waffle, juices,

the pool was small and breakfast was not regularly refilled as things ran out

and there was barely enough room for my child to play in the pool because there were 5,000 other kids in it and

the pool was the beat part

i wasn't able to use the pool or gym, but i had no issues using their laundry room

excellent staff, great breakfast

great location. wonderful room. breakfast was good too.

breakfast options were good and the pool was also great for a refreshing swim

love the bar and the pool i would ve liked to of seen a jacuzzi and it said it was heated

pool was freezing and no hot tub

only avaiable was a small bar like order area

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

the bar staff was amazing!!

i prefer complimentary breakfast, especially when paying a higher price for a room

room and gym were both very nice

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

no room service, bad coffee, dim lighting in the room

cool design, big room, great shower, nice gym.

i have stayed here before but experienced the bar for the first time on this trip

one time we called room service and got no answer

twic for morning room service, said they were busy and would call us back

as always kids love a pool :)

staff on the front desk and the bar (drum) we're amazing, saw i was on my own and took the timeout to interact

over priced room service

also there was no spa when i

an expensive hotel like this one, i would expect spa which was listed but not available

view from the room, very comfortable beds, great amenities like the gym and pool

the staff was friendly and they made everything easy by texting (room service, checking out, etc)

it was hard for my husband and i to really enjoy with so many loud and splashy kids both times we attempted to