could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and

staff, breakfast was good.

not enough parking for larger vehicles with trailers

a lot of people hanging out in the parking lots. didn t give off a safe environment.

what breakfast !!!!!!!!!!! water, muffin, fruit bowl ???????

liked semi truck parking. convenient location..

clean room. no pet fee. basics. very friendly staff.

i liked everything the location staff were very friendly and helpful it was clean and quiet the pool was great

that there was no breakfast and the pool not being open.

parking right in front of the room was also great

the bed was very comfortable and i particularly loved the bacon at breakfast

no pool to go swimming and no breakfast offered, hollow rooms so the noise was extremely loud

(minor) the elevator had muddy tracks or stains (possibly from pool users)

breakfast was great

my room location ,i had easy access to the exit door and parking lot.

guest laundry facility was down.

parking lot was very well lit and we saw multiple police officers cruising through at various times

sliding door was open to the outside by the pool/whirlpool area.

the elevator needed to be mopped. water from people at the pool

breakfast was great. staff was great

had to go down in the laundry room to get sheets with front desk clerk who was knitting

laundry

the staff,the laundry nor the vendig area that homeless people literally live in

my room wasn't clean there were fake rose petals left on the floor of the room...

smell was everywhere even tho i stayed in non- smoking room

breakfast was really good and we really loved sylvia, she was very friendly!

the staff lied about room service

breakfast was good. kids enjoyed it especially. location was good for ocassion and easy access.

was a little noisy because i was by the pool, but other than that my stay was nice & lovely

top it off, my kids wanted the pool and that was closed

people from all walks of life running in and out of the facility speeding to the parking lot

there was people from the street on the parking with all their stuff all over the place, they even sleep on

my event was happening and that is why i selected this property, just to not have to pay for parking and even

no blankets were in their dirty laundry at

the non smoking rooms were smoked out, huge stains on the beds, and comforters had burn holes from

they had smoking rooms.

the wifi

don t have free breakfast and pool is full of grasss and junk they have fake pictures maybe from 10 years ago

only issue was that our room was next to the laundry room, so we could hear the washing machine running during

breakfast was great staff friendly would stay again

i like the breakfast and the clean swimming pool

hotel room smell stale and stuffy like old gym socks

breakfast was wonderful and the beds extra comfy!!!!

was exceptional, front desk, breakfast room and management team

breakfast and coffee needs an update

nice location and very clean and nice rooms. small but decent gym available

beautiful lady tending breakfast was great

tv and kitchenette was clean and well stocked

bathroom needed more towels need more laundry bag only had one for dirty clothes.

desk staff was helpful, it was very clean, and the breakfast was hot, fresh, and in a clean

the breakfast was excellent. wonderful choices especially for the kids.

comfortable beds, the staff were super friendly and the breakfast was amazing.

great swimming pool with lots of equipments

bed linen and towels had a bad smell to them and in good hotels its essential that laundry is done to ensure

didn't like that they showed they offered laundry services but when i asked at check in about it they said there

the vending room where the ice machine was located was also used as a laundry room for dirty laundry towels

the decor is gorgeous in all parts of the hotel and the rooftop pool sold me.

staff, we definitely loved how they had a shuttle for the guest

the food and amenities are good especially the self service laundry facility available for those who wish to

love they breakfast everything was good & fresh

the breakfast was lovely and the food was delicious

i took my kids to a concert in dallas and chose this hotel due to the location of the venue

the pool was only open to those under 21 during certain off-peak hours.

the staff was very friendly and the breakfast was so good

for those who want to go by the pool

pet fee was very high, $75

we also swam and really enjoyed the pool

has a very nice gym and pool

check out, quarters available for laundry at front desk nit posted in laundry room

we did do laundry. the facilities worked well.

the staff gym swimming pool room n parking facility was n outstanding place to stay comeback n refer others to

pool water was cold

breakfast was only waffles, cereal and yogurt

way, each room had a different lingering smell, multiple days the pool was closed, the self serve laundry did

the room keys and laundry machines didn't work. they didn't have breakfast on sunday.

room was located by the laundry/maid service and it was very loud in the morning, our shower was out of conditioner

came apart, we originally had no blankets and not enough towels because the hotel could not do laundry because

breakfast was out of most of the menu items before 9am.

laundry

pool atmosphere was awesome

30$ per parking per night is high gym is not very well equipped

breakfast was also really delicious and fairly extensive

i had a great pool view. the room was roomy and also the breakfast lol

location to convention center. breakfast was great too.

for bmw dallas marathon breakfasts/options were great appreciated coffee available after breakfast appreciated

wish the pool was open 24/7

clean, organized, staff was so nice, breakfast was good, loved the location, used valet and it was so amazing

the gym was close

full laundry facilities

the included wifi was a bonus

too many and very long codes to enter the main door, the room and another one for swimming pool/shared spaces

valet parking available, included in the price

other rooms like the music or cinema because that access code were changed and we could only play pool and skee

the laundry was very expensive

asked to get laundry done, but they didn't understand and left the laundry bag

plenty of restaurants /bars and the pool was so much fun

great room service, great infinity pool and hot tub

settled for my kids

that can t be utilized because the property doesn t have what it takes, coin operated laundry during a coin

the kitchen. they also have a grill and beautiful patio.

were renovating while there and the pool was closed, i don t really mind the pool being out of use

young kids were left unattended and started fighting with each other

the breakfast was ver good

we had to ask for a a different room when we got there, then the new room smelled like dirty laundry

there is a guest laundry - pay for the washing machine and the dryer is free

and this is the last thing you want after 6 hours drive with two kids

fun design, large windows, great layout, cute pool and gym area

dirty room, no wifi

does not work, couryains does not work, i report 3 times laundry bad service room,2 days did not

also ordered room service about 12 times and each time small additional items were missing that i requested

the room was beautiful - bathroom was huge, convention rooms were on point, rooftop pool party was amazing

we very much appreciated all the safety/ cleaning measures and reservations needed for the pool

the rooftop bar was fun and convenient since it was located at the hotel

we loved the lobby and our room. the pool and the fire pit where the cherry on top.

the pet friendly atmosphere was fabulous

clean. the pool was great!

in room safe, no instructions in the room for how to access services (room service) and local attractions

staff, hotel design, location, pet friendly in the truest sense. i m a kimpton lifer now

laundry facilities

the water in the swimming pool is very turbid

great rooms, excellent pool, very friendly staff.

nice stay, helpful guest services, clean room and pool.

swimming pool

onsite laundry

kitchen with full size fridge, microwave, sink, and coffee maker

the breakfast area was large and had alot of food opitions

is very expensive, the bar closed almost an hour earlier than advertised (on a friday

their breakfast was delicious, and the rooms were spacious and beautifully kept

room could have been bigger. laundry could have been free.

laundry also available

good location. had a microwave and laundry facilities.

great location. having laundry facilities is amazing when on a long trip. super helpful staff!

having the ability to do laundry for $1

could do with an updated washer and dryer in guest laundry but this is just small point

drinks at the bar were over priced.

room service food was quite good and reasonable

the bar was not open and we could not get breakfast

did not get room service in any of the 3 rooms i booked

the history, the art deco building, location & especially the guest laundry

the 25th floor i thought to get at the laundry mat but it turn out to be an escape room and the elevator wasn

area great breakfast downstairs coffee and snacks beautiful friend style that love to socialize laundry

the location. it has a laundry room

there was not a coin change machine in the coin-operated laundry room.

no access to bar, room service or restaurants

early morning, staff were very happy to accomodate our request for early check in - which was most

having room service and restaurant availability requires looking for food and sodas off premises

my simple manicure at the hotel spa cost $147

the gym was updated & clean

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

the rose petal service was performed exceptionally

we had room service for breakfast and it was fabulous.

gym is ok but could be more equiped

loved the early check in, aesthetic, the friendly staff, the room, and the pool area with rentable

in my room the entire morning waiting for room service-my room is across from housekeeping and laundry, there

my room was right next door to the laundry room

i had to work virtually and the wifi kept cutting out.

pool was under construction so we were only allowed to use it 2 of the 6 days we were there also,

my only gripe was the availability of parking, especially at night.

launder linen and or complimentary bathrobe in scented laundry products which were triggering for my asthma and

they have nice gym facilities and a nice reception area where we enjoyed a drink after dinner

when the bar was busy, there was not near as much staff to handle

friendly staff, nice restaurant and bar as well as close to several other restaurants

didn't work as promised; gym equipment did not pair, tv did not stream

laundry was not delivered as agreed

of like to have a laundry facility to wash clothes but with covid cases probably not a good idea

laundry, valet parking (we wanted to selfpark and it wasn't clear how to do that - it was much

gym was a little dated in comparison to the atlanta property

hotel did a good job managing the rowdy college kids staying there for the red river showdown

small rooms and slow wifi

i like the work out gym

loved the bar on the 12th floor

good hotel with nice gym

wish the rooftop bar stayed open till 2am

it has a good self service laundry and a good fitness room

need a trash can in the laundry room

the laundry was free for guests but also need to fix some washers and make sure they all

it also had an extremely clean guest laundry

were friendly and helpful, the property has affordable laundry services and is close by to things

slow room service. took three calls to get towels which took five hours

i have kids and i wished the pool was warmer during cold season.

who is the restaurant and bar manager was outstanding

remember seeing that pool was indoors so we didnt get to use it since i didnt bring attire, one staff was a bit

we were able to walk to get coffees and treats at nearby shops and the kids loved the indoor pool

had to pay to wash and dry your laundry

they have a great breakfast

the bed was very comfortable, the coffee was beyond expectaction and the breakfast was good.

additionally, messages about room service were delivered late causing my room not to be restocked when needed

the hot breakfast and the pool

some leaks in the bathroom. laundry machines out of order

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

location, staff, room, pool, laundry

shower was always cold, not a great breakfast menu. faulty washing machine in the guest laundry.

room was spacious, microwave and onsite self-laundry a plus

also the guest laundry was very nice and not over priced

i needed to do laundry after being away for a while and they have a very reasonably priced laundry ($2

room with all the kitchen supplies we could have needed

breakfast until 10 checkout at 12

everything spacious rooms... smart tv..... kitchenette in room

the laundry guy low key fussed at me so needing something else

washing machine room vending machine takes cash only for laundry powder.

free laundry which was a nice touch

never had any problem out of the staff i feel as biggest this hotel is you guts can have a better pool

staff was great getting us checked in early and when we need a late check out last minute they were very

had laundry facilities

there were,therefore, no spare pillows,blankets, or laundry bags

locked out of laundry and soap machine took money and didn t work

the hotel have a guest laundry room with washing & dryer machine with qr code operated cost $3 each

dirty, insect, no service for laundry, staff made me wait for long time to find my luggage

expensive laundry facilities

it was handy having a guest laundry

fantastic room and so comfortable and has laundry which was so handy.

it had a guest laundry room which was easy to use from an app

bikes for rent and pool!

room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi

service was take away in a bag , a bottle of water is $5 and you have to pay for wifi

to pay for wifi and not great quality

i also loved that downstairs there was a restaurant and bar that stayed open pretty late

the bar and the location

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

laundry facility was available

the best thing about the hotel was its self-laundry service for the guests

the small kitchen had paper cups, no decent glasses, cups or plates. aircon was a bit noisy

comfortable,roomy cozy and good breakfast.

room stink, the pool was small, the wifi didna