that the pool was closed. apparently till july.

control came as soon as i got from my meeting he could've came early wifi was going on and

liked the wifi speed

parking right in front of the room was also great

it's was a nice clean hotel an pet friendly

only issue was that our room was next to the laundry room, so we could hear the washing machine running during

pet friendly and no extra charge for pets

can't think of any. wish i had a more speed wifi :)

i liked the breakfast and people was friendly.

the gym is outdated and has an awful odor

found out after several questions that there is a water filter in gym

my kids were happy, my husband was absolutely happy

no breakfast...bags only

more breakfast would be nice.

i love the full kitchen

bathroom needed more towels need more laundry bag only had one for dirty clothes.

breakfast was amazing, coffee was always hot and fresh upon mentioning coffee to staff, indoor pool

i also enjoyed the breakfast

very frustrating for kids and us adults who liked fwd to hanging together

the indoor pool was a big plus for our children

we did do laundry. the facilities worked well.

check out, quarters available for laundry at front desk nit posted in laundry room

beds were comfy. free hot breakfast. coffee machine at the front desk available at all times.

222 was very nice, clean, bed very comfortable, breakfast was good, staff very friendly

indoor swimming pool

bonus, they re pet friendly with guest laundry facility and workout room

laundry facility and multiple entrances

was in need of new curtains, moth eaten or it was worn from laundry could see light through the threadbare

great clean place staff very friendly and attentive great breakfast

quiet and pretty clean pool was open and they offered breakfast

friendly stuff especially the breakfast lady was really nice and kind

we also swam and really enjoyed the pool

top-notch cleanliness; complete comfort; safe location; excellent value for price; great outdoor pet area

breakfast was really good

pet fee was very high, $75

me and my husband enjoyed having the indoor pool to ourselves

the pool was located on the first floor by the elevator the smell of chlorine was too much for me

the staff was nice, the rooms where clean and the breakfast was pretty decent

the hotel was clean and the breakfast better than we anticipated

continental breakfast was great. bed could have been more comfortable

room was located by the laundry/maid service and it was very loud in the morning, our shower was out of conditioner

came apart, we originally had no blankets and not enough towels because the hotel could not do laundry because

the room keys and laundry machines didn't work. they didn't have breakfast on sunday.

way, each room had a different lingering smell, multiple days the pool was closed, the self serve laundry did

that the pool was closed

no complementary breakfast

we never eat breakfast there. that might be good.

the staff was real nice and my kids really enjoyed the nice indoor pool

the clean rooms, the courteous and professional staff and the free parking.

lot of road construction when trying to turn into the hotel parking lot

pool doesn't open until may and all of the ice machines aren't working

not enough parking for larger vehicles with trailers

the staff was pleasant and helpful, but i really enjoyed the breakfast every morning.

did not end up being able to try the included breakfast

a lot of people hanging out in the parking lots. didn t give off a safe environment.

my event was happening and that is why i selected this property, just to not have to pay for parking and even

people from all walks of life running in and out of the facility speeding to the parking lot

there was people from the street on the parking with all their stuff all over the place, they even sleep on

there was no laundry soap available and the wifi rarely worked (which i s a problem when coming from overseas

the eclipse, with a decent breakfast (very nice and helpful breakfast staff) and nice to have laundry

ice machine, laundry supplies and soda machine all not working

laundry was good

they had a hot breakfast buffet. non smoking, pool, hot coffee

hours of laundry were inconvenient needed to be 6 am and till midnight

laundry room out of order.

i didn't like that the indoor pool water

didn t have the jacuzzi and the gym was 24hrs and there were stains on the couch and on the walls kinda felt

great bed, great desk with wifi, and whole hotel very clean with great staff

enjoyed the pool very much & i loved that a church held service on sunday morning in the facility which is very

the breakfast was very delicious & abundant

great location with plenty of parking.

sack breakfast was a muffin and a hot dog

although we felt it was a bit pricey to not have breakfast but have it listed as if they offer it and it also

the breakfast time was nice

advertise they offer a breakfast but was not available.

no continental breakfast

expensive laundry facilities

fantastic room and so comfortable and has laundry which was so handy.

it had a guest laundry room which was easy to use from an app

it was handy having a guest laundry

pool

we were on the first floor by the ice machine, gym, laundry room, and guest doors closing loudly

room wasnt very clean, the laundry room smelled like rotting mildew

the laundry room for sure, found hair and the tub wasnt very clean

pool wasn't open, and the manager wasn't available for assistance.

there were about a dozen kids on our floor and they were up at 6am slamming doors

was no complimentary breakfast, laundry facilities were closed, there was a pile of pubic hair behind the bathroom

no laundry no breakfast no pool. people should pay less seeing these amenities are unavailable

only one thing that sucked guest laundry

wish they had a better guest laundry i'm thinking i might offer some of my skills to help them maybe remedy this

guest laundry needs some up dating,getting to the hotel from the interstate was confusing at first

on the walls, the staff that checked us in didn t even tell us about the coffee and happy hour, room service

the price. thought there might be a spa tub in the room or even refreshments for the price.

staff, hotel design, location, pet friendly in the truest sense. i m a kimpton lifer now

location, parking available nearby, good size rooms. good gym.

no breakfast room service

didn't like that they showed they offered laundry services but when i asked at check in about it they said there

bed linen and towels had a bad smell to them and in good hotels its essential that laundry is done to ensure

the vending room where the ice machine was located was also used as a laundry room for dirty laundry towels

fact that it's a pet friendly is nice but would suggest one floor be for pets only the people next to us our

i could not find the breakfast menu to order room service or even make it down to eat breakfast in thier dining

the food and amenities are good especially the self service laundry facility available for those who wish to

of the guest for a pool party, which was supposed to be over at 1100pm and tooo many young kids hanging around

fast and efficient breakfast.

free wifi was only through signing up for a service with a free trial

pet area was slightly hard to get to, especially later in the evening.

laundry

the pool wasn't very clean.

breakfast was also really delicious and fairly extensive

the hardwood floors were nice. the breakfast was amazing as well.

breakfast good and location very central

love the breakfast and the staff that were so helpful respectful and the comfort.

i over slept breakfast lol

wish the 24 hours market was stocked and pool was not operational

pool was closed for some reason

we used the pool n had breakfast

full laundry facilities

too many and very long codes to enter the main door, the room and another one for swimming pool/shared spaces

the valet parking. the curtains were too clear.

great wifi and facilities like a washing machine and dryer, and the biggest microwave i ve ever seen

the walk from parking garage to the building was too far

does not work, couryains does not work, i report 3 times laundry bad service room,2 days did not

about the hotel was absolutely wonderful, had an issue with room service my last night but it was resolved

the rooftop bar was fun and convenient since it was located at the hotel

also ordered room service about 12 times and each time small additional items were missing that i requested

the room and pool

could do with an updated washer and dryer in guest laundry but this is just small point

dirty linings, rooms were smaller than what's shown online. very lack of room service.

did not feel safe in that part of the city valet parking personnel was not service minded room service took

were allowed an early check in which was a blessing because we were exhausted from a 3 day drive

he then told me one second then from behind me i heard we only allow one pet per room

onsite laundry

great location. nice gym. spacious rooms

i enjoyed the feeling of home as well as the kitchen and spacious living space

the room was clean, fully loaded kitchen and decor was nice and sleek

was pretty good although my kids were grossed out by the wetness and texture of the scrambled eggs

laundry facilities

nice stay, helpful guest services, clean room and pool.

the fact the pool wasn t open.

our family really enjoyed the location of the hotel, the pool and the customer service.

we drank at the bar and the bartender was so friendly and helpful

launder linen and or complimentary bathrobe in scented laundry products which were triggering for my asthma and

friendly staff, nice restaurant and bar as well as close to several other restaurants

wifi was weak at best

room was emaculate, the bar was excellent, and it was close to the places we wanted to visit downtown

when the bar was busy, there was not near as much staff to handle

gym was great & handy to have laundry facilities

laundry also available

brilliant laundry service available also

having the ability to do laundry for $1

good location. had a microwave and laundry facilities.

free laundry which was a nice touch

the laundry guy low key fussed at me so needing something else

washing machine room vending machine takes cash only for laundry powder.

sports bar. gym. location

room service options suck now

place was horribly cleaned it stunk like old laundry exposed wires floors were sticky holes in the walls bathroom

the laundry area was not available either that was very inconviont

it's clean, laundry room on site, inside pool and offer free breakfast

wrong and everything past the lobby smelled of cigarette smoke, 1 ice machine worked and the laundry center was

warped, toilet moved not mounted holes in the wall people outside and inside asking for money or laundry pods

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

room service was rubbish, did not bring items agreed and food was mediocre

only negative was that the path to the pool was closed

amazing and beautiful hotel.the pool is very cool. exceptional service, totally recommended!

the cocktails in the lobby bar were unique and tasty

the laundry room needs updating

the laundry facility was okay, but it came with its own issues

the location. it has a laundry room

no single washing powder available to buy, had to buy a big bottle for one wash in the laundry

there was not a coin change machine in the coin-operated laundry room.

room service was a disaster

i also loved that downstairs there was a restaurant and bar that stayed open pretty late

called room service multiple times for trash to be picked up, they didnt come our entire time, we asked

to pay for wifi and not great quality

enjoyed the quietness, the atrium was pretty & enjoyed working out in the fitness gym.

room service menu - extremely limited

as well, despite the pandemic, there was no room service available

swimming pool was amazing and the bed so soft

the rooftop pool and bar is amazing, so nice to relax during both day and night

the smell of sweaty gym clothes and damn old socks was so pungent that it was nauseating and the mustiness gave

we had to ask for a a different room when we got there, then the new room smelled like dirty laundry

there is a guest laundry - pay for the washing machine and the dryer is free

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

didn t like that you had to pay extra for wifi and breakfast with it already being one of the more expensive

great location bar and easy check in

room was spacious, microwave and onsite self-laundry a plus

shower was always cold, not a great breakfast menu. faulty washing machine in the guest laundry.

the big bonus was a laundry room which is something we were very happy to see on a 5 week tour of usa

location, staff, room, pool, laundry

some leaks in the bathroom. laundry machines out of order

the laundry was very expensive

asked to get laundry done, but they didn't understand and left the laundry bag

i love the pool on the 4th floor, its amazing

only bars were a portable counter in the lobby and a sports bar

mass amount of unsupervised children in the pool

the worst was the laundry service

love love the rooftop pool, the bar inside was also great

the room service food was delicious, and i really appreciated the healthy options

location, friendly staff, nice breakfast

they offer a grab and go breakfast but it s extremely limited and not kid friendly if you travel with kids

location, proximity to american airlines center gym was very nice

room service: not only did it take forever to get, but we called 3 different times before we made a

the location was great and the bar area was in a good location.

food we ordered from room service was not good

nice gym & indoor pool

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

also the guest laundry was very nice and not over priced

i needed to do laundry after being away for a while and they have a very reasonably priced laundry ($2

the room.have kitchen,sof',king bed,bathroom,closet,air condition,fan,tv.

gym. waffles

it has been replaced with a golf simulator that was broken during our stay

there were,therefore, no spare pillows,blankets, or laundry bags

had laundry facilities

the laundry machines also worked well

locked out of laundry and soap machine took money and didn t work

dirty, insect, no service for laundry, staff made me wait for long time to find my luggage

there was no bag for dirty laundry

for a supposed nice hotel they offered nothing but laundry service

i would have loved a small breakfast that was free.

gorgeous rooftop gardens and pool . great location

no continental breakfast!!

the staff was so friendly and welcoming, the room was nice, and the rooftop bar was very cool

tv channels, nice gym

the rooftop bar and the beyond comfortable bed!! this is a hotel worth staying in if visiting.

the gym is excellent

rooftop bar and party for nye

it also had an extremely clean guest laundry

need a trash can in the laundry room

the laundry was free for guests but also need to fix some washers and make sure they all

were friendly and helpful, the property has affordable laundry services and is close by to things

it has a good self service laundry and a good fitness room