the lack of room service was annoying and the room smelt of dirty laundry

laundry on third floor needed repairs in room. beds to high

on my room key holder the room number didn t exist lol a wonderful staff member in the laundry room and

breakfast delicious and attendant was nice

location. sketchy area. swimming pool closed and it's 98 . don't bring kids here.

staff could not get it together. dryers (2) in the laundry room and don't work

laundry facility was on the 2nd floor

everything was fine we can try the pool because it was raining besides that everything was good

the smoking rooms and friendly employees

was soft and room was clean everybody was friendly and breakfast was good my grand kids love the pool

breakfast was amazing

very clean, staff was so helpful and friendly breakfast very good, many choices

pool was great

pool was closed no breakfast

random people walking off the street and swimming in the pool.

laundry mat was out of service, pull out bed was disgusting

don't plan on staying there long and having laundry done; they have the laundry bags and request forms in the

spacious rooms, nice breakfast, nice staff

breakfast selection was great

breakfast was great. service was awesome very friendly staff.

the second room was clean but no laundry bag, no shower cap, no body wash or body

room service was excellent

it was wonderful to have a restaurant and bar on site

need to offer free breakfast like the embassy

wish there was the ability to order breakfast to my room

location and pet friendly, spacious rooms - small kitchenette was perfect

very nice staff, service with a smile, clean, comfortable rooms, great tv options, nice bar and outdoor seating

room, so stressful after long busy day traveling, then having to wait for room change with pet

breakfast was not good, except tbe waffle

the kitchen sink and counter was wiped not clean

i like the fact that they had a bar and restaurant in the lobby

and bar closes too early

non-smoking room smelled like cigarettes

stopped late at this hotel expecting a restaurant and bar to be open around 9 pm

i liked the hotel as a whole, the bar (and heather the bartender) were great.

indoor pool was not operating

it was my first time taking advantage of the complimentary breakfast

breakfast with bacon!

clean facilities. good breakfast. good location off of 95.

elevator scared me by making some scary noises, and they were kids running around making noise when we were

also had a laundry room which was handy

laundry room was just okay

staff and cleanliness (guest reception desk and breakfast personnel were very friendly)

my first room smelt like pet urine the mattress was filthy

room. large and comfortable. pet friendly.

the laundry room was filthy, dirty face masks, trash that stinks, and just dirty like it hadn t been

the pool and breakfast were amazing

and we loved the fact that it is pet friendly as well

took great care with setting up the breakfast and was a treat to speak with

the breakfast was great, they had great customer service, and the room was so clean and big enough for

laundry

perfect, couldn't ask for a better location, staff, cleanliness, accessibility laundry and your own convieience

it was a bit stuffy in the laundry room.

i had a serious need to do laundry so the free washers were great

location free laundry

laundry service is poor

from the look of the parking lot, the majority of the hotel should have been available

towels or room service

staff was friendly. convenient for my travel route. well lit parking.

the wifi did not work well

also trying to get to the rooftop bar was so much of a hassle we never made it up there

the rooftop bar has an amazing

ceecee at the bar was so sweet and personable, giving us a history of the hotel

geri at the front desk and ceecee at the bar were tops

the lobby christmas decorations were gorgeous very inviting bar and restaurant we had a wonderful dinner there

pool closed at the time

the exterior of the hotel, the indoor pool and the lobby were nice.

we had full kitchen. if i had known that i would brought something to cook.

love the location, the professionalism, the breakfast in the morning, the happy hour, and the comfortable

beds were comfy, full size kitchen

party laundry services were good except for the overcharged fees and not able to contact laundry company

order the spa suite and paid extra , no spa suite available

the breakfast was huge and delicious

staff friendly n efficient breakfast crew very welcoming, food good n hot, relaxing.

dirty. parties until midnight in the parking lot

is a live music bar across the street but they stopped playing promptly at 12

pool

desk workers had prepared a birthday gift bag complete with a card, snacks, and complimentary breakfast

we did not eat breakfast at the hotel.

rates could have been less, and how about a free breakfast - when you pay 150 for one night you can throw in

no hot breakfast as advertised. vending machines didn t work. laundry facility was just ok

hot breakfast was nice

pool needs cleaning/refurbishment (was closed)

everyone (front desk, housekeeping, management and the young lady doing breakfast was very professional

pool was nice

no laundry bag

the breakfast was great!

00 fee to park my car in the parking lot on top of the high price of the room

breakfast was good! had a good night sleep as well!

everything.the staff. the room. the breakfast. people were very friendly.

at night when we checked in wasn't very friendly and parking was very hard to find, but we checked in after 10

i could hear some noise coming from parking lot.

average hotel. best part was cracker barrel s in the same parking lot. ud83dude02

there were gluten free muffins included at breakfast- that made my day

couldn't get wifi to work but that was probably my fault.

had to pay to do laundry

pool could open earlier

it does have a bar that isn t open on sundays.

here for the indoor pool

big rooms, nice gym

laundry room floor was messy and you could see it from the elevator hallway.

no dirty laundry bag

you even have a clean laundry to use

the kitchenette had hardly any dishes, we ate out most of the time

the moldy bread was brought to the kitchen man s attention and it was taken care of tho

they said no access to laundry

breakfast was great. rooms were wonderful.

hot breakfast with fresh fruit, yogurt, home fries and omelet

clean facility, friendly staff, good breakfast.

breakfast was awesome with the young lady that works the kitchen area.

microwave and fridge. also liked the laundry room.

wifi was weak

the room was nice. breakfast was good. staff was pleasant.

the overall cleanliness, awesome breakfast and excellent wi-fi for internet connection.

free parking and free breakfast

easy access from the main road and plenty of parking

parking place is good , clean and the front desk assistant was very helpful.

parking right outside the room was convenient after a long drive.

off route, allowed pet but charged $25 extra (that was half the rate charged for human!)

on bed smoke alarm went off all night roaches crawling on floor grass growing out the parking

24 hr fitness center, guest laundry, enjoyed the breakfast

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

the bar staff was the best

everything was clean and pool was very nice

we need a comfortable sleep with kids at a reasonable price

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

pool is very small and looks like it s only for kids under 13

breakfast was mediocre

pool was great. rooms nice and clean

the free breakfast that was included was good also

it was closer to the highway. it had a gym and laundry area.

laundry

bonus was the free laundry with soap

self serve laundry service

they also had a guest laundry room

not clean dirty laundry

microwave in individual rooms my room was down two hallways from the front desk, next to the laundry room

pool was down , lights very dim in bathroom , no laundry facility for guests

laundry piled up in hallway for over twelve hours

check in and check out were easy. room was great and wifi was fast.

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

late check out.

they're bar is, and food ordered was great

didn t like that i had to pay $10 for parking i didn t like that the bathroom looked old and run down i didn

only issue, the 2 rooms across the hall, must have snuck in a bunch f kids, there were about 15 kids in the 2

was no laundry facility available for the customer to use

no laundry

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a laundry

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a

the same goes for the wifi

good breakfast. was able to do laundry before leaving. very friendly staff!!!

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

also appreciated having laundry facilities

heard someone doing laundry in middle of night and through out night would get whiff of sewer smell which i

was in close proximity to the hotel's laundry room

wifi wasn t working

in the halls and why weren t the halls being monitored and that i did not feel safe with the kids hanging out

shuttle to the airport and free parking for our vehicles was so awesome and we will stay again the next time we

i was also impressed with the gym - it was large and clean

seems they are building something in the parking lot so the parking situation was a bit complicated

breakfast was also understaffed for size of crowd and food and coffee ran out so didn t get

the breakfast choices were limited, but sufficient.

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

laundry facility was out of service.

her so low because she was in the laundry room and a housekeeper told her i needed help and she said where is

my biggest pet peeve

the bedding is dirty burn marks in the sheets, floors smell like mildew and pet feces, and the property manger

breakfast and that they allow you to have pets

parking was easy, and wifi was excellent

enough lighting in the parking lot

the hotel was clean and i was pleasantly surprised by the heated pool

clean, comfortable beds, shuttle to airport on time

location super nice staff especially the lovely 2 ladies attending the bar and lounge

the laundry room is great

also the laundry room was connected to the gym

the on-site laundry room is a great

trees surrounding the property. free laundry. good location.

also, there is a small gym area and free laundry

close to the laundry room so we saw roaches

no instructions in the room about wifi password and front desk did not answer the phone

had trouble with the wifi tried to call front desk the phone stayed busy so i did use my

clean, updated, comfortable bed, decent breakfast

toilet seat, truck/boat parking was a little tight

shuttle driver was extremely unprofessional

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and

and shuttle were great

indoor pool was closed for maintenance the entire stay which was a huge inconvenience

pool still not open bar not open still not cooking

laundry facilities

better bar and food.

great access to the airport. very accommodating with car parking while traveling.

obvious information upon reservation that pool, fitness center and restaurant were closed

i liked the restaurant and bar. the pool and location was nice

guess my main complaint was the pool not being open i wish some where when booking it would of said the pool

good hot breakfast!

the extra parking fee and deposit that was needed but not explained online.

beds were super comfortable! staff was very nice. pool was great as was the fitness room.

rooms and the pool and also the business center was great it helped me get my last minute studies

the breakfast was the best we have had with this type of set up

good location and hotel had some outside entertainment for kids (tumble tower, form 4)

nice gym

well-equipped kitchen

super pet friendly hotel that makes the little ones feel right at home

it is difficult when you travel with kids as they gets hungry at any time

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

they did comp us two drinks a piece from the bar and reduced our rate by $60

richard/drove the courtesy shuttle/ was also great

never used the wifi because was never given a code or no one spoke to me about it.

wife and i exercise 6days a week and we decided to hit the gym on our weekend getaway

still no room service yet

room service.

was almost attacked by a guest's dog on the pet floor

steven and jason at the bar were super friendly and helpful

guest laundry services were supposed to be available

no laundry room bags for the guests

alfreda at the front desk and will at the bar were superb - professional, helpful and extremely friendly

pet fee of $50 per day, not pet friendly.

front desk clerk was lovely until i started asking questions about pet policy