laundry service no longer available

no laundry facilities.. so long term stay may need to go find a laundry mart.

carpets were disgusting, no laundry on site (even though it was advertised, we had a softball team there for

no laundry

the only minor downside was the lack of an on-site laundry facility, but overall, the experience was excellent

the staff are super nice, the location is great, the free laundry, the parking, the access, the rooms, the bath

free laundry was definitely a plus, just go walmart next door get the cheapest washing powder for like

- laundry, gym, computer & printer,coffee, great room, great location, looked after our cases for 10

the free laundry was a welcomed-added amenity

laundry room pretty private coffee in the morning

trash rooms are on every floor, there is laundry and vending room on the first

laundry on site

did not like that fact the there was a turtle or rabbit race to the laundry machine

the gym was an added bonus

location very accommodating front desk manager pet friendly

elevator door opened at the back where the laundry lady was, my hands are full with 2 other guest waiting at

guest laundry was inexpensive and easily accessible

breakfast delicious-selection good. bed great. live the fact there was laundry room. pool nice

staff was great. shuttle service top notch. great bathroom lighting. affordable laundry.

basic facilities like coffee, laundry were there and the swimming pool was nice to have

no laundry services on weekends - this might have been missed out on the website

pillows had no fluffy- look big but go completely flat when you put your head on them, no laundry at

shuttle parking and breakfast

good breakfast and good wifi

looked a bit grim but also had no idea where to change for it - so i gave it a miss shuttle slow to come and

ease of parking near the entry doors

location, free parking, it was good for my purpose, which was to have a bed to sleep for one night

horrible like sleeping on concrete went to use laundry not only was it dirty and full of trash but washer was

facilities( outdoor sitting area w fire pit) starbucks and cafe on-site, airport shuttle and 5 mins walk to

pool was close that means kids not wa happy no housekeeper no ice found in the ic machines

it was a clean hotel, nice bar area

parking

cleanliness, breakfast and staff

it was across from the pool area and gym so constantly people talking

breakfast, comfortable bed, friendly staff, early check in, clean room nicely furnished, great price

it was across from the pool area and gym so constantly people talking

airport shuttle was timely and drivers were great to talk to

the pool was so fun (the hot tub was unfortunately closed) and the breakfast room was so big, seating

shuttle back to airport

we came with three families and everyone was so nice to the kids

very convenient location. plenty of parking. very clean hotel well taken care of.

we are a family so breakfast was a must in the hotel we are staying at

the laundry was inconvenient (on the top floor and coin operated)

having a good breakfast each day at the hotel was convenient because we didn't have a car

small indoor pool

kids running all night long could not sleep paid too much money for the inconvenience.

we were travelling with the kids, wished if we could had the connecting rooms

hot tub the pool the breakfast the room everything free laundry it was just a great place had a very relaxing

loved having the complimentary laundry to use

the pool, free laundry, and the breakfast

laundry service is also available

tv channels were good and free guest laundry

being out allll day to come back to the room to relax we found the tv didn’t work, and then the kids pulled

free breakfast

comfortable large room with small kitchen facilities, perfect for overnight near the

i didn't have a pet, but they allow pets

breakfast crew extremely accommodating to our needs, cleaning group excellent, front desk would go

breakfast was well prepared and laid out, and the different amenities, from the gym to the pool were great

way to many screaming kids running the halls at all hours of the day

non dairy creamer in kitchen was old and rock solid

wanted to reserve a spot for the pool, but they were all taken

kitchenette comes with everything one would need

no laundry detergent in washer-drier station

were printing services and laundry facilities available

the guest laundry was available 24/7 with a pair of good machines, at low prices ($1

wifi was easy to find and connect, and reliable

very responsive to all needs even early check in without question when rooms available at 7am

room is near the laundry room on the first floor (room 1129), there was a lot of noise from the corridor from

laundry facilities. only two was and dryers. took 4 hours to wash and dry 2 loads of laundry

i asked about doing my laundry as they sold laundry soap to use

cleaning and laundry services must be provided as a lot of business professionals use this hotel

night clerk wendy was rude, abrupt and made us pay $100 cash for a pet fee

shared a wall with the laundry room and the ice machine was noisy

rooms, free shuttle service, free breakfast, clean rooms, friendly staff, laundry machines, close to the airport

laundry facilities

the door to the laundry room was left open, so the downstairs hall smelled wet, as if there was a pool

no quarters for the laundry, was told to go to the gas station next door

laundry facility

our return complimentary shuttle service was declined due to the storm from 4 days ago

the spacious room size, layout and free parking

i loved the location, close to stores and restaurants. fast and early check in

no shuttle bus. they say there is a shuttle on the website.

i was really hoping to do laundry but the dryer wasn t working

he deserves major kudos for helping me with the laundry problem

laundry room is a great perk, as is being able to park your vehicle on site, and take a hotel van

and they provided both an early check in and early check out

shuttle service was excellent

laundry room washing machines and dryers could be better cleaned and maintained.

change for laundry

studio room large. complete kitchen was nice. nice gym and laundry facilities. close to sheetz

the wifi buffered alot

breakfast was fantastic

laundry service is dreadful

bed, clean, restaurant/bar in the hotel, shuttle service to dulles airport

i stayed in a king room with spa bath and everything was clean when we got there

also in the bathroom the grab bar was inside the shower, opposite wall from the door

the pool wasn t that

i wasn t able to do to laundry; you have to pay for breakfast, it s not included.

modern clean, had a nice gym. people were very nice.

fact that there was a limited restuarant and no room service was a let down

gym

lobby and bar area needs some sound deadening/absorbing materials to reduce the noise level and allow for

please consider getting a laundry room, that would make it a 5/5

would have been great if there was a laundry facility

it did not have a laundry facility on the property.

hoped for a laundry facility

only thing is to have a laundry room where you can wash and dry clothes for an extended stay.

add in a laundry machine area in case people stay in for more days

1. no in house restaurant/diner 2. no self laundry

didn't have any laundry facilities at the hotel also the staff was less each time u need something u have to

dropped off our laundry to the front desk and they never sent it out

no laundry machine area

no laundry facilities in hotel

everyone was very knowledable and accommodating to my needs from the early check in and late check out to extra

room service came in timely matter and the food was delicious

to service6 floors, no internet in room, room was damp, got been by bugs sitting under tree, room service doesnt

room service offered

and laundry out of service

great wifi connection

parking lot was free, well lite and area felt safe as i notice a number of people walking their

location was great, gym was good, and price was more than fair.

so not a good option for families with young kids

laundry room was not up to par

to expensive for the services you receive 3 i think this is not a hotel but a shelter 4 the guest laundry room

had to pay for laundry

the parking was not good at night.

wifi was very poor (i was on the 3rd floor, at the end of a hall so might be better elsewhere),

the staff told me that there was no laundry/dry cleaning service despite my room having a laundry/dry cleaning

she showed me the laundry room and the amenities around

great breakfast, lovely room, and friendly, helpful staff. they went above and beyond.

rooms had a lot of space. breakfast was great.

there was urine on the toilet seat when i arrived and the table top in the kitchenette was dirty

great pool for the kids and a free laundry

thanks for the free airport shuttle

gym

shuttle was perfect

parking

no laundry

amazing staff and great room service! worth your money!

we used white noise since we had kids who couldn t do earplugs

value for money, gym and pool, friendliness of staff, comfortable beds

pool wasn’t working, which i had planned to use with my kids. that was disappointing.

when i arrived, there was a line of people waiting to check in or pick up laundry or other items, and with only

guest services; gym, laundry , restaurant

the parking was free when we returned to get the kids

breakfast

the indoor pool was fantastic, our kids had it all to themselves and gave them a chance to burn some energy

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

the room noisy , the girl at check in didn t change the location of room beside laundry room

the laundry was $3 a load, a bit pricey but i don't think the hotel controls that.

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

friendly staff, pool, fitness center, free parking, free coffee, great breakfast choices like cheese egg

they do not have laundry facility available and charging for parking your car is $10 per day

pool hours were short. should offer stocked mini bar package with snacks in suites.

paying for parking no room service

friendly staff and a nice breakfast and happy hour were a bonus to the nice room.

breakfast bar was very good and the staff was exceptionally helpful.

couldn t sit by the pool sunday morning with my coffee and relax, doors closed off from the gym area

room was spacious, clean and quiet

the room service menu is limited and they are trying way too hard to be chic and trendy

i had to dislike anything, the pool bar order and pick up windows are a little inefficient and parking is always

very clean and friendly. enjoyed the pool area and pub.

facility with free laundry and free coffee maker a real coffee maker not just the in-room type

laundry facilities are nice and complimentary

room very clean. easy check in.free laundry!!!!

the room was nice and i liked the free laundry and printing services were also free

free laundry services on site

i especially liked the laundry room, since we stayed longer and it was very convenient to have a place to wash

good location and facilities (gym, laundry, breakfast, clean rooms)

the hotel services are very good, nice staff and it has a laundry room

no swimming pool

the breakfast was also very tasty

also had a good laundry room, which i utilized

great location, everything worked, well appointed room, ok breakfast, nice staff, laundry.

broken television and untidy laundry area

laundry room very handy

laundry room half of machines were broken

praise this hotel enough, fantastic & polite staff, great b/fast, superb room, free laundry/wifi/tea/coffee

free laundry service

laundry area

free breakfast and dinner (some days a week), hi-speed wifi, free laundry service, shuttle services

free laundry use was very helpful

value, laundry facilities, good gym.

the shuttle van will go to dulles airport, the reston town center and other nearby areas that while not

clean, quiet, comfortable, hot shower, nice area, free shuttle

pcs and apple device all could not attach to wifi

also i selected room with breakfast but hotel management was very confused about my booking and i have to wait

bar and resteraunt were so nice, and the back of the hotel opened up into this lovely courtyard

due to covid looks like their lounge bar area was not set up (or maybe we missed it) but it was very nice

really great gym

the spa and pool were really nice.

walls meant the room next to me filled with drunk kids at 2am were disruptive

one bar of soap in room

awesome bar by the lobby

staff was excellent, roof top bar was top tier

wish that it was an outside pool.

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

the breakfast is delicious and i love the property decoration

the breakfast, was good

very good location. kitchen provides flexibility to cook than eat outside.

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

the breakfast was plentiful and very tasty. we were very pleased.

room service food was very expensive and the view out the window was a cement wall

friendly, personable helpful staff that calls you by name convenient shuttle bus

rooms are good, one of the best for this price. gym is fantastic, with very good equipment.

that the quality of the food was not better nor the staff was never around for service as the bar was full

staff is incredible: sameer, andrea, the head woman for room service and the head waiter for the cosmopolitan

busy that evening and kids playing in the hallway in front of elevators on my floor twice; room and floor change

no pet fee is great, and free parking as well

there was not one channel for kids to watch cartoons on

clean indoor pool

amazing pet friendly property

gym is there, but not really something the hotel is proud of

no wifi in our room on the executive floor. had to go downstairs to do work.

food was excellent, staff was super friendly, the shuttle is such a nice convenient amenity

restaurant was closed for dinner - bar restaurant was fine

the rooms are clean and spacious. both indoor and outdoor pools are great. so is the gym.

laundry was busy when we

laundry room with easy access

laundry facilities good

chose this hotel because it had an ev charger

kitchen

room was not as clean and disposal in kitchen smelled a guest was running around in lobby doing laundry without

pool, laundry and exercise room

breakfast was a little disappointing

stay room was not as clean and disposal in kitchen smelled a guest was running around in lobby doing laundry

it was so clean & the breakfast was good

nice buffet breakfast. clean laundry room.

was glad that they had a coin-op laundry, but it was expensive and i had to do two dryer cycles ($1

the pool is small but perfect for little kids

more comfortable) they had a delicious and hot breakfast included with the price of the room and parking was

was of a u-haul parking lot, but ultimately that was fine because we were there to sleep not look out the window

staybridge suite s free laundry (do-it-yourself) facilities make our pack-light way of traveling so easy

the little extras: hair dryer, ironing board, iron, coffee pot, good coffee, ice maker, toaster, laundry service

the free laundry room came in handy and it was great to have all the things you need in the kitchen from

coffee tea availability round the clock, the barbeque and uninterrupted broadband services plus laundry made

was great, the staff, free laundry, breakfast, parking, beds, etc

great amenities, plenty of parking, quiet & comfortable room, friendly staff, very clean.

accommodating and personable staff, and included airport shuttle.

really liked the shuttle driver, je was courteous, the front desk ladies friendly and respectful and jovial,

location and 24 hr shuttle service

also liked the shuttle from the airport to the hotel and from hotel to airport

breakfast was delicious, room was clean, staff was nice, restaurants and shopping center extremely

wasn't aware of the $100 pet fee until i checked in

kitchen papers are recycled

my bully babies travel with me everywhere so being pet friendly was great

bed was extremely comfortable! breakfast was very good!

laundry machines

the place offers a nice hot breakfast, and also has a small gym and laundry facilities opened for guests

long term parking and shuttle service were great

bed was supper fluffy, fast wifi, helpful staff, aiport shuttle was fast, nothing more to wish

breakfast could use a little more variety

ok plus free laundry room

shuttle drivers were especially friendly and helpful

parking lot should be repaved, lots of pot holes

shuttle services on arrival from the airport

free breakfast was much more than i expected

the door from the dining area to the pool allowed you to exit, but would not accept a room key and unlock for

charge of $75 for a pet for one night is way over the top

the room, especially that it had the kitchen and the bedroom was separate with a door

breakfast seating area spacious. crispy bacon.

the breakfast in the mornings were great and very tasty and the pool area was the place for relaxation

the air-conditioning did not work so it was hot and stuffy while i was doing laundry

breakfast was very good and had variety

cleanliness, staff, breakfast, and pool all great.

nice breakfast! friendly staff.

pool was wonderful though the hot tub wasn t very hot

the staff was very friendly and even allowed early check in when our first hotel was a fail

bar area

construction for 15 years straight. gym pool closed. shower renovated but still not great

really liked the complementary shuttle to and from the airport

parking and free shuttle to airport

i also liked the food at the restaurant, and i liked that room service was a reasonable price

gorgeous grounds, outdoor pool and spa.

there were the perfect amount of electrical outlets and well spaced for my work needs

offered free headphones at gym

not like that guest parking was about 250 steps from the hotel

the pool and jacuzzi were clean and there were plenty of towels

kids loved the indoor pool

parking lot was very dark at night. better lighting on the side lots

didn't know the hotel was under renovation so the kitchen and restaurant were closed

easy to locate, free parking, and couldn't tell there were renovations being done to the hotel.

no laundry room

no laundry room or indoor pool

- the faucet in the kitchen area leaked

everything was great. i just did not like that the pool wasn t open at that time.

horrible wifi, limited breakfast, bed and pillows were not comfortable.

nice having laundry available to use which i did once

they are big mirrors in the wall and nice self laundry i would definitely recommend this place to anyone that

stayed here three times now and i love the fact that every room comes with the kitchen as well as laundry

thing that i feel as though i had to complain about was the reference never being on time and laundry costing

we have a full kitchen access to laundry facilities, gym and breakfast every morning

laundry amenities was outdated and (2

also has coin-operated self serve laundry which is helpful in long

some times breakfast, internet laundry and location.

laundry room was acceptably, clean and reasonably priced

they had laundry facilities and a business center, and the location is pretty great if you don't want to

pay laundry and breakfast hours were a bit short.

clean, beautiful garden, helpful equipment( kitchenette, laundry machine

also, did a load of laundry & the key card locked area & machines were very clean

breakfast was slightly underwhelming with limited/very basic food and no self service

liked how clean it was, the staff was wonderful and the breakfast in the morning was great too

staff in hallway sloshing water and filthy laundry around

put us in a noisy room and said there was nothing they could do because our room was above the laundry room used

clean room, gym, pool, breakfast options were perfect, in the right location to make our event easy to get to

the breakfast wasn t a 10/10 but it was okay to fulfill our hunger.

the bar was closed on sunday

the laundry facilities weren't working

so surprised and happy they had free laundry facilities for guests

everyone wore face masks, meals were provided in take- out containers, the pool and gym were closed, housekeeping

hotel needs to be truthful that it is being remodel no gym or pool limited services

our room was a good size, the bed was comfortable, the staff was friendly, parking was easy and everything was

stocked kitchen free laundry

big desk and free laundry

stayed here mid-trip, and they have free laundry facilities, which is very handy

no shower curtain no iron but it was listed the room had one no laundry basket listed that room has radio but

it was quiet and we loved the laundry facilities.

in was marginal (inattentive staff), parking was inconvenient and challenging, access to the building confusing

grounds, nice gardens, loved the outdoor seating at the bar and grill

setting was beautiful. excellent fitness room and pool. on the weekend it was almost empty

laundry room was clean

was spacious, clean, and comfortable, with access to gym and laundry

laundry facilities were large and convenient.

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

positives: morning coffee, laundry facilities, workout room, nice area to eat or just sit and relax

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

the laundry is coin operated (

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

no laundry service.

they also have 24 hours self-service laundry machine

loved the kids check in! the little details they attend to.

staff was lovely and attentive, great bar and excellent food, really fun live music.

didn t eat at the hotel, but had a few drink and desserts at the bar and it was great

pool was easy to schedule and great

location , room , gym

the onsite laundry was very helpful

close to the laundry / ice machine.

pet fee is high

staff was great, dinner great, bar great, breakfast great, rooms really clean

free parking and free wifi

gym (can be improved a little and there were some missing dumbells but nothing drastic) and a laundry room (that

laundry machine only accepts quarters for the $2 charge

about 415 to get my room because it wasn t ready and no were on the website did it say the bar wasn t open

gym was excellent

is awful- bananas so overripe as to be inedible (black and disgusting), cereal choices only kids would like

laundry equipment is old technology. washer wastes water and dryer takes forever.

fact that my kids where strictly supervised by the life guard at the pool a parent can handle there kids at al

was very warm inside the gym and the treadmills face a wall

pool was closed

my biggest pet peeve was that he told me to pull around the side to bring in luggage but failed to mention

location, little souvenir shop in the lobby, laundry

pool closed

parking lot littered with cigarette butts and the lighting was poor

false advertising about pet friendliness had to sleep in the car with the dogs

it could have been better if there's a shower & dressing room in the pool area.

lost my laundry and did not want to cover the lost items

breakfast on the bar selections

really great bar area, service and rooms are really modern and well equipped

hours for the swimming pool

mostly stay in this hotel , the staff is great , the concept of the gym in the room is an extra motivation and

the laundry room did not have anywhere to hang up shirts.

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

pool need to be bleached and scrubbed a little slippery and algera settling in at bottom you can

easy pet policy and pretty considerate neighboring guests

booked the 2 rooms knowing the kids could use the pool during down time but unfortunately was closed until the