wifi doesn't reach all rooms

nothing - wish we d been able to stay longer to enjoy the bar area and restaurant

friendly staff...reasonable bar prices...comfy bed big room.

needs more life in the bar etc there s so much potential for the hotel

pressure awful shower spits rather than runs, too hot, and tv struggled to work - they work on wifi and wifi is

location car parking outside central location next to railway station friendly staff clean

cheap and well located with free parking

free parking & short walk to shops & restaurants

plenty of free parking

great mushrooms and hash browns - room service on the house

golf trip and very local to seaton carew gc... perfect for us! 6th year of booking

have no negatives to add really was not expecting it to be this nice great parking great location can't wait

great location in a superb location for golf!

spur of the moment so didn't use spa nor gym

everything pool room beds the staff

good central location. comfortable and clean with daily room service.

for what i payed i didn't expect it to be as nice and clean as it was bed were so comfy the kids loved the

to swimming pool and gym and even gorgeous breakfasts and of course the staff are amazing on the breakfast time

clean room with kettle , coffee, tea & free wifi. comfortable bed good value budget accomadation

enough parking space.

lots of parking spots, good size room

rooms could had repairs and painting no wifi no tv and knocking shop

wifi code wasn't displayed

great breakfast and good choice in bar but didstruggle to get tv working every dy

breakfast and room

better evening selection food rather than the normal bar food

room was lovely, staff were friendly and breakfast was good

do not allow late check out

parking

staff brilliant size room for the money really good free wifi bonus when taking young children breakfast which

very friendly staff. free parking. food good. well situated

our kids' room was not next to our (parents') room.

great room service including full english breakfast in bed

free car parking & lovely cooked breakfast to set you for the day

could'nt connect to wifi beyond the top of the stairs

pet-friendly room

free parking

pet friendly - i guess just hotel policy

doesn t provide laundry service

the gym facilities were clean with fresh towels and cold water all neatly stacked.

the kids absolutely loved the make your own waffles

of choice from cereal, hot food, continental and even had a waffle maker which i am sure the kids would love

offered use of the gym which is a great bonus

regardless of washing laundry for 18 hours, there is no excuse for providing such a mattress

we were allowed to wash laundry from 6 am-12 as we were relocating from london we couldn't find short-term

comfy bed, big well-stocked kitchen, free and parking in

loved that there was working wifi and an amazon stick to watch movies during the night

high standard lovely touches in the room - tea, coffee, hot chocolate, water, biscuits, tv, bin, wifi, plenty

good parking

prompt room service

getting a drink at the bar was slow with only one member of staff on duty

early check in

room was amazing and breakfast was nice too.

a reasonable wardrobe and good space for your bags and laundry

prices of room service/laundry service.

deposit he goes to room took pictures just for wet towels and bed sheets and telling me the about laundry out

room size and the pub and the out door space was amazing the kids absolutely loved it, all the staff were a

the spa facilities were excellent too and the bed in our room was really comfortable the room and

excellent staff - in pool area/ ozone area - food fab

the lovely reception staff and spa staff. the location easy parking the room the service

we loved the room, the restaurant,spa was very good staff excellent

of the spa facilities wasn't available, however this was clearly explained by a lovely member of staff

small-medium size gym with everything we needed

and a playground for kids

we appreciated the free parking on site

kids menur could be a lot better

not informed of breakfast times & how a tab would need to be opened to order room service, so had to go to hotel

screaming kids running up & down the corridors, slamming doors

cleanliness and decor, good selection of food in the restaurant and bar and in a nice

ease of getting into yarm. friendly courteous staff. quiet night rest plenty of onsite parking

we ate in the bar and the meals were very good

onsite, free parking

parking is not an issue- another positive

good breakfast options, and enjoyed an evening meal and room service

breakfast selection was really good and scrambled eggs were perfect

parking is hectic, hard to find a space.

lovely decor, good bar and resteraunt comfy beds! breakfast had a good choice and would return!

breakfast, crab starter on saturday night was wonderful staff especially the head waiter

with a pet can be difficult

lovely spacious room and happily good quality despite being a 'with pet' room

i work very hard to earn the amount of money they charge and on a night away from the kids, i want a bath and

ample parking if you re bringing your own vehicle

lovely classic decor, would love to experience a swimming pool

wifi connection overall across the hotel / room wasn't very good

well positioned, easy access. plenty of parking & free wi-fi.

most of the staff just kids, no conversation or manners though the older ones

very useful to have free parking in the large car park

kids running past nocking on door and running away from 6

room at the back turned out to be above the hotel s laundry facility which went on all through the night

really a problem, but i was amused that the slip i filled out for the laundry service didn t seem to recognize

on day four we discovered the hotel does not have a self-service laundry and there is no public self-laundry

a short walk to the attractions of the cathedral, castle, bars, pubs etc

it was good to have a gym, but it's tiny, limited, and cold

add ons (e.g. breakfast, laundry) not the best value for money

a bit dated, no in room fridge, no twin beds for 2 kids just doubles

the pizzas we got from room service were excellent

got lost trying to find the gym despite signs being present

the pool and gym we used the pool every day

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn’t the best

bar was great as was location

it's really just rooms over a pub so no food but our room had a small kitchenette (no post or pans but a

lovely bar downstairs with great cocktails, and the manager is a lovely chap

great location, very good wifi and great hot water

- no shampoo in room, could not adjust room temperature, inconsistent messages from staff about laundry pick-up

the bathroom had inadequate laundry supplies and we arrived to find only half a toilet roll

14 for daily parking extortionate and ev charger feeble. park next door half the price.

there is also a well equipped gym the breakfast buffet is extensive, with a wide range of options available

swimming pool beautiful

was unable to access my room due to missing laundry

great for a stop off on a long journey and great to have the pool for our kids to have a swim in and work off

the parking area was quite muddy largely due to its composition and the wet snowy weather

garlic sauce, very expensive for what it was, and wouldn't recommended that particular meal, kids enjoyed the

out the next day, the same receptionist let us off with paying for the hot drinks we had from the pool / spa

room service prompt and food was 10/10

it was quite and friendly. lovely gym to use. had a lovely dinner the staff were very helpful.

has a gym, bar and restaurant on site! great staff and room was clean and tidy

wifi is good

lovely staff, a little gym, very clean, a little bar, free parking etc

breakfast was very good, but hadn't realised at first, that one could have both uncooked and

room service was simple and effective , although it states on booking, your price included for

the breakfast could have been better

drinks at the bar cost 40, a little pricey but this is not a budget hotel

wifi is a must and for me slightly difficult to log into