i like they had a laundry area so i could wash my clothes

respect for people whenever you need anything you ask to give it to you or bring it to you the laundry room is

i loved that there was on site laundry

the laundry machines are so old you can clean forever n they still look bad

rooms are clean, and they have laundry facilities

free breakfast and being able to do my laundry on the premises

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the

need more hot breakfast items

the breakfast was perfect

breakfast was really good and the location too

i love the size of the room, the convenience store, the internet service and the laundry room

that the laundry room was always booked up due to having to have an appointment because of covid

it has a mini kitchen in all rooms so i can cook and save money and the laundry room was complimentary, you

in general something that i would like to highlight they provide free laundry for their guests that s awesome

the property is mint clean, has an office with printer available and laundry room for free

clean and modern, good breakfast, nice self-service laundry. a little kitchen is included.

facility for families, new, clean, staff are great, great laundry room, free barbecue for personal use

even the apples were wrapped in plastic laundry is quite expensive at $3 per wash and another $3 per dry,

breakfast was really good and the laundry facilities were just what we needed

had laundry facilities that we used also

one laundry machine for entire building were broken during our stay, wish there were at least one on

the pool and guest laundry were both closed which was definitely a let down

unfortunately the laundry room had a faulty dryer at the time of stay.

clean and comfortable and it had good laundry facilities.

yeah, not what you expect when you are travelling for 2 weeks with children and want to do laundry

this eliminated the ability t use the guest laundry on the 2nd floor

laundry facility. no change machines

sent us to marriott nextdoor laundry also broke down which we were in need of

the laundry onsite they only had one washer and two dryers they need at least one more washer

very loud due to laundry underneath (from morning until 6pm), breakfast was lousy

fast and excellent laundry service

buffet breakfast variety and delicious pastries

did not use pool

like that everything was close by , nice staff great breakfast for people that just had surgery i came from

construction was going on elevator outdated not enough parking.

thanks again to the person at the reception who helped me get some quarters for my laundry

location, the staff were professional and helpful, the pool, laundry facilities and the biggest bonus was the

being able to get coins for machines at front desk, nor was there a change machine to use the laundry facilities

the dryer was broken so i couldn t do my laundry.

i didn't like was the laundry facility it was very small i feel that they should update to a new washer and

wifi and internet not working, engineer would have to repair

our room 525 smelled like it was above a kitchen

easy parking, good facilities (pool, gym, etc). nice enough staff. passable restaurant.

tried repeatedly to contact room service in the morning and no one answered

towels by pool ran out and no one brought them for 4 hours.

laundry facilities worked but barely

only thing that needs attention is the laundry room

location. laundry. large breakfast food selection.dirty

laundry is not fo free as stated in description?

the fact that the laundry only had one functioning washing machine.

and it felt muggy in there also when i called i asked if i could change my money to quarters for laundry and

great location, modern furnitures, well maintained, nice staff at night time, free parking, cozy pool, pet

beautiful and pet friendly.

the room service

the pool the room the service and the staff was extremely friendly

i enjoyed these hotel amenities: marketplace, breakfast, fitness center, pool area, laundry room, sitting areas

the laundry room was insufficient - only one washer and one dryer for the whole facility, and they were

there it was not available also that the hot tub that's actually on the premises outside by the pool closes at

the gym treadmill not working. housekeeping skip a few days

breakfast was good

staff was perfect breakfast was great facility was great rooms were beautiful pool was perfect

i appreciate the gracious late check out on the day of departure

wish the pool patio, could stay open past 10 pm

the counter answer and approach. the bar closes early.

were really impressed with the gym facilities as well as our front desk check in attendant eduardo also know as

no microwave and the pool was out of order the first day at the hotel.

the pool wasn t open.

location, service & gym

one floor is a great room with cool in/outdoor bar, work and lounging spaces, and a bar list of food - we

everything, from the pool to the bar and the room

the size of the room, the outdoor facilities like the bbq and the swimming pool, the gym, and the laundry

has laundry facility as it's great extended stay hotel

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

kitchen excellent and breakfast in lobby perfect

the breakfast was excellent and sufficient.

google map location took to different location. no laundry on the property

did not have laundry facilities.

there wasn't a laundry room available

wifi was not optimal.

also, pool should be open later for guests

an extra washer and drier so that we don't have to wait until others are finished with their laundry

lots of parking and a laundry onsite

they have laundry in property that is a plus

the laundry was appreciated, but it needs an upgrade. too many smokers outside the rooms.

quiet room and good breakfast. convenient laundry

inquire about the laundry before using.

gave us a room next to the laundry and ice machine

office had no quarters for laundry

inquire about the laundry before using.

too noisy outside since our room was in front of the laundry

the laundry facilities are removed for covid (although this information is not available anywhere)

the laundry facilities were very convenient

went to do laundry and loaded in the soap and clothes and the coin machine was jammed

having a laundry room was essential and a selling point amenity for us

no laundry facilities due to covid, but there are laundry mats nearby.

had a laundry that worked well, we travel by motorcycle and it was a welcome accommodation

location for access to the florida keys the staff was very helpful laundry facilities or handy

we liked our room, breakfast, pool and laundry

i think the bathroom could use updating, and the guest laundry could be larger.

free breakfast w/eggs & waffles, loads of free parking, pay laundry, nice pool, excellent wifi

the laundry room became very messy throughout the evening.

we liked everything but the laundry facilities was a very nice added touch.

breakfast with no fresh fruits and long lines for waffles and bagels, coin laundry has 2 washers and dryers but

looked almost new, beds were comfy, microwave, refrgerator, ironing board, nice pool and guest laundry,also

they have pretty good gym, free and clean laundry, and nice lobby

coin laundry should accept bills

no guest laundry?

hotel does not have on-site laundry

extended parking space would be appreciated

the building is clean, the customer service at the front desk, and the quality of the breakfast.

staff location restaurants pool bar accommodations grounds

spa and massage treatment was divine

our college kids didn t want to sit in the shade during their spring break

the gym was state of the art and the cafe on premise had everything i'd need

the golf bays are amazing and everyone is so helpful 100% of the time

clean and comfortable,small but functional gym available 24 hours

pool area and breakfast

convenient to restaurants and nice pool

the breakfast was delicious and the staff were very welcoming

friendly check in. accommodated early check in. chocolate chip cookies. fine wifi. big tv

you need to hide this guy in the laundry room

great staff, beautiful clean room with a good amount of space and incredible pool area

clean hotel with a good gym and beautiful pool on the rooftop

the pool was lovely as well - comfortable chairs, water and sunscreen available by the bar area

beautiful pool with a great view of biscayne bay

service food was not good, we ran out of coffee pods which weren't refilled during servicing, the laundry room

we wanted to do laundry and there were no coins at the reception and they asked us to go independently to change

laundry only on the 6th floor.

no laundry room

has a pool and jacuzzi

great staff, pool, food. great location.

the pool is nice and relaxing

the breakfast was great, but pricey.

s worn, the pool is in need of major repairs and power washing

pool area is beatiful with good attention of staff

pet-friendly

pool was beautiful

i booked because the reviews but they were more than likely from a bunch of kids because that s what the

the hotel also does not charge extra for a pet to stay with you which is huge since most places charge a $60+

parking has a slow service (mostly because of the demand) there were no towels at the gym and the

bar was amazing at night

i would love if they extended room service to 11pm weeks days for late-arriving travelers

room service closes at 11. i would think there is a late night option available

my kids also loved their meals

service and restaurants, the breakfast was great and the pool as well

no room service was available ( probably because of covid)

on the lobby bar should have had an extra person attending the people on the lobby bar

s a pool and gym available

i liked the beds, the free water bottles and drinks every night, wifi was excellent

no room service

room service was poor

view from my balcony gf enjoyed the down comforter and great bed balcony / patio off with pool right outside

service. poor front desk and room service

location.fitness center and pool area not excellent

staff lied about the wifi

pool area was disappointing- the laundry facilities exausts near the pool desk

the laundrymat was a big plus

e toast, fruit, cereal, juice, almond milk rooms are spacious and comfy laundry facilities near to coconut groves

i like the guest laundry

location, pool & gym

outside the exhaust vents for the laundry looked to be full of lint and in desperate need of cleaning

if i wanted to make my own bed, do my own laundry, wash my own glasses and run out to buy food and coffee, i

and clean, nice pool area

you would expect from a courtyard - large rooms, comfy bed, decent pool area and gym, perfectly functional

our flight was delayed so we got in late and didn t get to use the pool

laundry service

great place great bar and restaurant and friendly

restaurant and bar onsite

given the excellent restaurant in the building, it seems they could have a better coffee bar in the lobby

would have liked a gym and there was no breakfast

could use laundry facilities & a microwave in the room

the room was comfortable. the pool and gym was great.

the facilities did not match my expectations for a 4 star hotel wifi was very weak and slow in my room the

hotel, easy parking resort credit of $15 day to spend in the bar breakfast was included in the price and we

a nice bar and starbucks coffee available in the lobby

laundry costs are expensive

the day after i was washing my clothes in the guest laundry room and when the clothes were finished and ready

laundry room was not working most of the time, the hotel changed my booking after check-in by 12 h

the laundry detergent and dryer sheets should be included in the package.

wanted to do laundry but the desk could only give me $1.00 in change get a change machine.

dropped of some dirty laundry on saturday morning and was told by the front office desk that it would be back

they do not have a kettle for hot water or a laundry service; they only have dry cleaning, which is also

airport shuttle, rooms are clean, friendly staff at front deck.

the drinks at the bar were expensive. that is is my only complaint.

just really dislike having to pay to park my car while staying at a hotel and room service menu is quite expensive

had everything else you needed including a laundry down stairs

charging laundry machine use. short pool hours.

the dryer was out of service,i tried to get quarters for laundry and he said that they didn t have any

the only minor thing was their laundry room takes coins only and there was not a change machine or a way to

they also advertise a laundry but they have no change so you can use it

no change for laundry at front desk.

had to ask for towels. sleeper sofa but no bedding. no quarters for laundry.

still charging the regular price when they pool is nasty and out of order laundry room is out of order they have

long and hard just to put something in his space was they did not have a change machine in the laundry room and

we successfully washed our clothes in the laundry room

there is a vending machine and a laundry

housekeeper never came by to give us clean laundry or never stopped by every morning to check in to see if we

laundry rooms machine constantly fail to work causing loss of money to operate

the laundry room machine are mostly out of order and do not operate efficiently

they didn t want to let use in they were doing laundry or something we had to wait outside until he was finish

whilst there was no washer/dryer in the room, we were able to wash our clothes in a laundry room on the third

the laundry uses a debit/credit card for $3

gym was great and spacious with cardio equipment and free weights

the pool closes to early.

the view the plane and the parking.

didn t have a laundry room and there is a $150 security deposit when you check in

extremely clean!!!! excellent breakfast. laundry in house.

trip to the laundry was disappointing since i couldn't used my visa international

helpful staff, well appointed room with many amenities. nice pool area.

the showers were nice and roomie, and the pool outside was an amazing temperature!

laundry machine was appreciated much

the laundry facilities were a bonus

the facilities and the option of laundry room

the facilities, that is near to the airport, the laundry option, the swimming pool

laundry machines needed cash and reception did not have change to give out which was an

hotel is quite large but has no vending machines or coin op laundry

booked this hotel because it mentioned laundry facilities

had a room with a kitchenette and a washingmachine but no dishwashing liquid and laundry detergent

size was good with a kitchen, dining area, laundry machines and a room with a bathroom

plenty of amenities free valet, in room laundry, pool. comfortable bed

free convenient parking

it has a restaurant for breakfast, and dinner, with a full bar for those who like that

the location is decent, and there is parking, wifi and hot shower worked, saw no roaches, rats or corpses, and

the wifi was good and the room was comfortable

to find, plenty of parking

we also enjoyed the breakfast, pool, and laundry facilities

out of 5 washers were out of order in laundry room which they didn't fix during my 5 day stay leading to a lot

good breakfast and a nice swimming pool, a good laundry and a fitness center

location and laundry service

clean hotel/inn with very good swimming pool, gym and laundry room

no microwave in room,no coin laundry

is no guest laundry on property

laundry was returned in a horrible state

hotel did not have a laundry station

the hotel offers a shuttle bus, but it needs to be reserved in advance and is not per say available then, as

has a range of amenities (gym, pool, laundry) and a decent complimentary breakfast

laundry room equipments

laundry rooms were out of order

their airport shuttle was great

fire alarm went off at 430 which was actually a good thing for us as it got our kids moving when we needed to

however, the room we stayed in had gas fumes coming from l believe the laundry room below us

basic breakfast was ok , no shuttle airport service , coin laundry is good

very friendly and helpful staff, good laundry facilities, great restaurant

laundry was poorly managed

there was small office where we could print our documents, and also laundry room

laundry machines use quarters and nobody had them.

laundry guest room: dryer machine doesn t good

the gym, breakfast, pool and laundry.

laundry facilities were not sanitary

complicated laundry facilities

shot out to the laundry staff and cleaning crew

there was a delay in me getting into the laundry room as neither my key nor that of the front desk would work

laundry room was dirty for about a day and a half, side entry door was broken, breakfast could be

is too soft, pool is too small, laundry and parking is run by a 3rd party

of staff were friendly, beautiful lagoon view, close to airport, had a kitchen and guest laundry

the breakfast is good the oatmeal cereal is delicious. the laundry room being excessable 24 hour

laundry available on site (only two and two tho)

too long a wait to use the laundry facilities

laundry facilities spacious, clean room friendly staff big refrigerator

the room was a good size and it had a laundry facility

only thing i would have liked was my own hotel laundry room, instead of having to get my clothes laundered by

in laundry services - request for laundry service made on saturday (outside of service time mon-fri)

microwave in the room, no laundry in the hotel, lost one whole day's use of the swimming pool, the bathtubs had

gym facility and pool were better than most in the area.

the fact that they have a shuttle that brings you to dolphin mall and the place is very central

or the fact that there was no where to do laundry

was a fire in the laundry room on my floor, the room and corridor wreaked of smoke and wet carpet for days

no laundry service on sunday when we needed it and not explained when we asked saturday

towels and bedding had old blood stains on it and i m sure staff should know to throw away any laundry or

the lavatory ventilation. the laundry does have ventilation, so the bedroom turnover is wet.

the laundry room was really dirty

they have laundry located on the 6th floor, no quarter machine located on

there was not a change machine in the laundry room

would have been nice to have been told about the ice machine and laundry upon arrival or in the room, maybe it

i loved the fact that the gym was 24/7 and it was nice and clean, a bit small but with the right equipment