not enough towels in pool area

didn't have breakfast

getting in and out of the parking lot is not good

parking was ample

breakfast

the pool was very disappointing.

parking area not plowed or salted by handicap parking

everything was new, large room, clean, fitness center, excellent (well rounded) breakfast!!

breakfast was awesome, the turkey sausage was not what we expected so you probably should stick

our stay was restful and the kids enjoyed.

the laundry facilities were easy to use and reasonably priced

also, the pool is pretty small and there is no hottub, so it can get pretty crowded quickly

the pool is great for burning some energy when weather outside is cold or rainy, and the extensive

not enough parking

the room was spacious and had a full kitchen! loved it.

did not have workout room, continental breakfast, laundry facility, tiles off laying in the safe, screws by

construction, no lights in parking lot, no wake up call in the morning, restaurant closed for renovation, no

was a clean environment and enjoyed the swimming pool and all the amenities housekeeping was good check in

from the restaurant to the fitness facility and pool was great

beautiful building and rooms. nice pool area

alarm at 1:30am because they were doing laundry and a washer belt went on the washer and smoke from that set

there is a laundry facility on site that i used, it was very clean

and found my clothes had been taken out of one garment bag and been stuffed into a plastic laundry bag (none

the pool and hot tub were closed

arrived at 9:45, checked in and was told the restaurant served until 10 but the bar was open until 1

the friendliness of the staff was exceptional. love the pool and hot tub. well kept.

breakfast was great with so many choices

kinda a pet peeve of mine that i don't like standing in ankle deep water while showering

nice beds and pillows, tall shower head, friendly people and good hot breakfast

bed was comfortable and the pool was nice the breakfast was delicious karen did a great job with the

nice breakfast, very accommodating employees and very nice clean rooms.

pool, breakfast, and gym was very nice and relaxing

have a pool which i feel could be a bit cleaner, there was growing mold on one of the tables

i loved that they had a pool and a hot tub, also the breakfast was okay

the staff even watched the parking lot i seen a vechile with people sitting in the lot by my vechile and a

the pool and laundry were being repaired so i wasn t able to use

did not care so much for the swimming pool

i checked in i was told there was a $75 deposit for a pet fee instead of the $25 that was quoted online

quick and easy check-in, small bar in lobby, spacious breakfast/coffee area.

clean nice staff good breakfast

could not make room keys, ice machine not working, loud music coming from parking lot all night

the gym could ahold some tlc, the staff was very responsive to my issues.

breakfast was good and fresh every morning

the chlorine was too strong in the pool so it was closed

she also provided the incorrect times for complimentary breakfast

well furnished kitchenette

i had the fitness ctr to myself all the time.

breakfast is the only thing i didn t like

super clean room and excellent breakfast.

had no breakfast

pool was closed

breakfast was good enough for the price of the room

location easy access, spacious parking. large and clean laundry area for guests.

mattress was worn out. laundry was being replaced so there was not.

large convenient parking lot, clean comfortable room.

lots of parties in hotel rooms and people being noisy in hallways and parking lot

no room service for them

breakfast hrs felt a bit rushed for late risers

awesome experience and early check in provided after a long road trip.

we appreciated the water bottle refill station outside of the gym too

free hot breakfast downstairs a bonus

eggs and bacon at breakfast did not seem as though they were real.

larger breakfast options and coffee pots in room would be a nice addition

and quiet tucked away location, indoor/outdoor pool, continental breakfast, friendly and helpful staff, comfortable

breakfast basic

parking lot filled with cement holes and cracks-watch where you walk

very nice breakfast as well

the pool was great, and we had a lot of fun

good parking

know it was kind of out of the staff control, many kids and they were running the hall on my floor and the floor

very clean, loved the deep bathtub in the room and the pool area was very nice.

big, spacious lobby, and a bar right off of it, made for friendly, lively conversation time, or you could find

no laundry bag

the breakfast was excellent and much better then at the other hotel we stayed at

the front desk staff were very helpful in accommodating pet stay, and would greet me whenever i come and go

took a bit of effort to get housekeeping, but i assume it was because a pet was involved

parking lot was small

loved the gym, was able to get my daily strength training in and cardio

the food, the bar, the gym, the room, the staff, and the hotel really were excellent

there was room service, if you wanted to go that route, but no bar or restaurant to visit

i am not sure why the hotel bar could not serve as the restaurant was open but due to covid reason it was not

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

breakfast included

pool & overall condition.

the pool was so nice and bright , everything was organized and clean

breakfast not complimentary

in ll pay extra for breakfast gym in ll no microwaves in room tiny microwave in common area at least have that

we were told to put dirty laundry/trash in hallway

the fact i requested laundry to be done and when i went back 24hrs later it was dirty ( this was the evening

good breakfast, comfy beds, friendly staff, happy hr monday thru thursday.

i found parking pretty easy and i felt safe

breakfast bar was off the chain, and claudia went above and beyond to make our stay top-notch

was placed next to the laundry room and couldn't sleep due to the machines running all

need more parking

wifi was terrible, on my second day the pregent lady at the front desk was not welcoming and not

parking lot was full

we did not receive any information about check out, changes to breakfast, wifi or anything at all about our

didn't like that the pool was outside and for all the buildings that they had they had a small pool outside that

laid out nicely and pet friendly.

the breakfast was sub-par. i was surprised by this.

the rooms and kitchen

breakfast included with the stay was nice it had a outdoor in ground swimming pool right below my room 234ud8

loved the bar area, which also served food, making it convenient after a long day of driving

we were not given details regarding parking and room location

view room looked out to what i would call the back of the hotel looking toward the small parking area

i can see the parking garage would be nice in the winter to keep vehicle out of the snow

we went to the bar for a custom drink after the game

room was long enough to fit 2 queen beds and a sofa sleeper and kitchen, very well designed to utilize the space

large rooms, with kitchen fridge and dishwasher

the room size & amenities inside the room....ie. kitchen area & appliances!!!!

the breakfast was not very good, in fact we both skipped it

tidy hotel and pet friendly

no guest laundry.

pool was open, great morning breakfast friendly staff

and helpful personnel, great breakfast, clean rooms nice set up of hygene products and easy access to elevators

loved the breakfast and room

best fitness center in a hotel i've seen with free weights and great treadmills and ellipical machines

heater was filthy, the dust on it was at least a half in thick we where unable to order food from room service

the closing of the pool and gym

hotel bar and room service hours end at 11 pm

nice place, ok for business travel, enough parking place, nice omlet at breakfast

parking lot needs help, many potholes and needs to be sealed

had a living room area and full kitchen which was excellent

the breakfast was very good too

suite with a city view and both times i ended up in a regular room with a view of the parking lot and

the laundry is convenient

the laundry area was very nice and clean

laundry 2$ bucks wash n dry

issue- pet rooms should only be for pet people-we moved- smell and furniture showed pet wear restaurant

cozy rooms, cotton sheets , beautiful lobby, decent breakfast ,very friendly stuff , easy parking and access to

skipped breakfast but husband enjoyed

the pool was way too small and there wasn't a hot tub.

the room was great and the kids loved the fitness center.

the breakfast could have been a bit better overall.

great room, nice shower, plenty of parking and front desk personnel were great to interact with

breakfast, room, hot tub, pool

breakfast, room, hot tub, pool

the pool and spa was very nice and well taken care of

didn't find parking

small parking lot

the laundry service needed quarters but they pretty often were unable to exchange money

nice little pool area for the kids

parking was good.

nice little pool area for the kids

the parking was under construction so we had to get a cart with the kids and go back

teens liked swimming pool, staff was friendly and helpful

mind you, i had kids and a baby there where i celebrated the new year with

the pool room key card entry didn't work, so you had to go wait in line at the front desk to get that

comfortable bed and furniture. kitchen area would have been useful if we had time.

the breakfast offerings were amazing

are currently only 2 families/parties allowed in the pool area at a time due to covid-19, but that is completely

clean helpful staff great pool all around great experience.

wifi was not working from late afternoon through the next morning when we checked out.

breakfast, pool and hot tub

clean, comfortable, good breakfast!

the parking lot is also very close to a juvenile detention center, but it felt safe and secure, and the

breakfast was convenient and delicious

breakfast was limited, but that is to be expected with the current covid-19 situation

very good location, very close to to a supermarket. plenty of parking

clean, new, decor, shower, amenities in the room, breakfast all very good!

laundry was also convenient

the kitchenette feature

said pet friendly but made no mention of a $100 cleaning fee when booking which the front desk wanted to

wish the breakfast was served until 1030 am. missed out on it the 2nd morning.

helped us with our pet needs during our cross country travel and schedules

dirty microwave and laundry area

the parking lot was full both friday and saturday when i came back in the evening

i only like the big parking lot.

location and gym and pillows

the pool was dirty and the body fluid clean up kit was open and used

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

not knowing there was detergent for the laundry room at the front desk.

the laundry room was close to our room and the machines functioned propery

said there was a pool/spa with a hot tub

very clean place, great breakfast, friendly staff

i like that the water park was fun and my kids enjoyed it!

had a pool

clean, amazing staff, awesome gym, comfortable room, machines all worked.

the onsite water park is great! tons to do inside the park.

many children unsupervised in the large pool in waterpark

guest laundry, was not sure if they have that

hotel was clean. good breakfast

excellent breakfast(grab and go type with fruits, oatmeal, cereal and sandwiches), front desk staff was

parking lot was clean and there was some nice landscaping and little trees

was so happy to have a hot breakfast

parking was more than adequate

the breakfast was simple but delicious, with a variety of options to choose from

we also like the covid accommodations for the pool

it was pretty small with two adults and pet things like litter boxes and our luggage

the coffee in the lobby was really gross and there is a pool but it's not heated

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

the staff was exceptional, the golf course is in exceptional condition ( i played here every saturday foe 10

the pool water was comfortable in the pool room was very warm so you didn t freeze during the winter

breakfast/pool

staff and hot breakfast

good breakfast room

breakfast was surprisingly good and appreciated the heart healthy options.

pool was great. bed was comfortable

laundry room has been out of detergent for a week and the dispenser ate my dollar

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

they have a laundry facility that is of reasonable price

also all luggage transportation carts were used so a laundry cart was found to use

the free wifi was near non-existent

breakfast, pool, size of rooms, location.

lots of parking, mall is 5 min away

upon arrival, i was concerned because they did not have my early check in request, but the lady at the counter

breakfast great but missed bacon. rooms clean. problem w tv remote was resolved immediately.

gym was small. swimming pool water was very cold! breakfast wasn't warm. elevator for stuck.

laundry room will be nice

shampoo or conditioner, no dirty laundry bag

my room was close to laundry room and staff was doing laundry all the time.

wifi helped

they let us have an early check in time

no plastic bag to put dirty laundry in

breakfast was included but there wasnt much option, especially for vegetarian like me

i enjoyed the bar and the lovely bartender.

i believe we paid $10 in advance for the breakfast and it was excellent.

early as noon but when we got there did not want to give the room i reserved and then there were kids partying

price, breakfast

for the breakfast, pool, clean rooms

wish it had a hot tup to go with the pool.

pandemic breakfast.. it will be over soon, but what they offered was ok

we were rushed out of there at the breakfast shut down time.

the parking

clean spacious no musty odor pool hot tub staff friendly breakfast good

there was a pool and hot tub, i unfortunately did have time to use either, but both were up and running

pleasantly surprised that the hotel amenities like a microwave, fridge, indoor pool and a full breakfast

the side guest entrance door to the walkway leading to the parking lot had a green button to press to unlock

well maintained, pet friendly, location, laundry, friendly and helpful staff.

wish breakfast would have gone a little later 10 is too early on vacation

breakfast is fine.can able fill my tummy. hope next time of our visit has a microwave in a room.

the bar food was good

the gym was clean and had decent equipment

there is no laundry bag in the closet for dirty clothes

pool, and fitness equipment

the pool was very nice and the room was very clean

location, very friendly and helpful staff and a nice variety of food choices for breakfast

kids loved the pool and hot tub

laundry facilities not on our floor

24 hour room service

the breakfast provided by room service was quick stayed warm well after i arrived home and literally were all

restaurant and bar located inside the hotel and food was great

there is room service and even a starbucks coffee house right off the lobby

the laundry is also ok

laundry machines broken breakfast items were empty

is unfortunately a laundry list: - stains that look like blood in the bed

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the

no laundry soap or dryer sheets.

laundry is in hotel cross the street - inconvenient

free parking laundry in same building

there could have been a of bar soap in the bathroom on the sink to wash hands.

the breakfast was adequate.

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty

laundry facility is convenient

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no

jackson bar and restaurant has great food

do the grab and go breakfast but keep in mind this hotel does not have a kitchen so no ordering room service

no room service

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests,

good location and helpful staff. comfortable beds. laundry available

the breakfast area was nice and clean

good breakfast and excellent room

breakfast was excellent

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

the hotel has a nice laundry room

lovely gym/laundry room and breakfast

loved everything from the valet to the bar to the reception staff everything was wonderful if i could give a

there is also a bar right there in the hotel

they are also pet friendly, which is nice, although we did not bring our dog for this stay

modern design, free wifi, room size

wifi was very unstable

that i was not told about valate parking. too much corlean in the pool

they had a pool table in the hallway, staff was great, location had restaurants and pubs near by

very close to the park where the milwaukee pride fest was held, great rooms, restaurant and bar was

gym room, perfect location, helpful staff, fridge and microwave in room.

comfy bed, easy walking distance to bucks vs warriors bball game with kids.

staff allowed us to have an early check in and kept our bags for us when checking out

room service

there was no bag in the room for my dirty laundry

stripped and made my own bed, had to bring my dirty laundry/garbage

the smell of the bedding was too strong. they must use a very strong product for laundry.

loud construction outside. no laundry or room service.

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

asked for change for laundry, just said no, didn t even check for us

no pool for kids

really enjoyed everything about our stay:location, staff, breakfast and especially accepting pets

kids wished there was a pool and i thought how the room was set up with the bathroom was a little

hotel was not willing to do anything about it as their laundry is handled off site

there was dirty laundry left from the previous renters

no self laundry machines

very nice personnel and the hotel ambiance. decent view of milwaukee. nice patio for your pet.

hear people talking on the phone in the adjacent rooms and could hear room service knocking at others doors