pool was great. bed was comfortable

parking ud83dude02

a little more parking.

breakfast was surprisingly good and appreciated the heart healthy options.

great breakfast!! comfortable beds!!

friendly staff. clean room. nice breakfast selection.

the large suite and amenities. breakfast was very nice.

fully stocked kitchen,gym,pool,breakfast

fully stocked kitchen,gym,pool,breakfast

fully stocked kitchen,gym,pool,breakfast

breakfast was ok. a little more of a selection would have been nice.

breakfast basic

the employee at the front desk saw my request for handicap parking, she switched the room i had originally

jaguzi was not working in by the pool

parking lot in poor condition

we though there was a pool instead it was down and full of what look like small rocks

we re hoping the pool was open but alittle disappointed that it was closed

location & breakfast

had no breakfast

complaint is bagels an english muffins extremely hard and pool still not open other than that this is my go to

well furnished kitchenette

i had the fitness ctr to myself all the time.

mattress was worn out. laundry was being replaced so there was not.

location easy access, spacious parking. large and clean laundry area for guests.

large convenient parking lot, clean comfortable room.

i had to pay for breakfast

location bar food great people

hallways grim, carpeting dirty, walls and elevators dirty

she also provided the incorrect times for complimentary breakfast

no swimming pool ud83dude1e but

the starbucks coffee bar that was advertised was closed on a sunday morning

the parking was less than adequate, both nights i had to figure out a parking solution

the laundry service needed quarters but they pretty often were unable to exchange money

very small pool and suggest adding a hot tub

pet fee was $125

the pool was as small as could be....but at least they had one--surprising for this price range.

pool temp was freezing

the breakfast offerings were amazing

we would love to use the pool next time but their breakfast was great

teens liked swimming pool, staff was friendly and helpful

the pool water was murky

comfortable bed and furniture. kitchen area would have been useful if we had time.

was nice to stay in a hotel with a pool open for the kids

clean hotel. breakfast. friendly and helpful staff. pool open.

great staff. good breakfast.

clean location breakfast

had a room with a spa tub in it, and i would request that anti-slip stuff be put in for safety or a grab bar to

did not have workout room, continental breakfast, laundry facility, tiles off laying in the safe, screws by

was a clean environment and enjoyed the swimming pool and all the amenities housekeeping was good check in

the only bad thing is the wifi. everything else was amazing.

room service seemed like we were an annoyance... for ordering room service :(

nice quiet clean room, friendly staff, attached bar is always a nice perk.

breakfast was really good and the pool and hot tub were also very relaxing

pet friendly

hot tub advertised was out of service room advertised lake view, our view was of the parking lot

breakfast was exceptional

bed was comfortable and the pool was nice the breakfast was delicious karen did a great job with the

breakfast was awesome, the turkey sausage was not what we expected so you probably should stick

location. friendly staff, cleanness, great breakfast

very friendly & helpful staff. great breakfast choices.

our stay was restful and the kids enjoyed.

breakfast was good but, compared to previous visits, was getting a little like sysco-out-of the

the laundry facilities were easy to use and reasonably priced

not enough parking

there was a smell in the room that may have been from a pet. it was subtle but annoying.

didn't understand the fitness room policy; while masks are currently not required and the breakfast bar is open

great breakfast with a lot of choices

alarm at 1:30am because they were doing laundry and a washer belt went on the washer and smoke from that set

and found my clothes had been taken out of one garment bag and been stuffed into a plastic laundry bag (none

there is a laundry facility on site that i used, it was very clean

parking lot gets very full

had to call about kids running in the hallway

the pool and spa was very nice and well taken care of

the king spa room and it has doors diving the bed room so its great if you have children

only thing was the light above our spa did not work

some odd things happen in the parking lot, such as someone pulling up to us in our vehicle and ask us for some

made a trip to my car at 10 pm, guests partying in parking lot

very clean. breakfast had options for gluten and dairy intolerance s.

for the breakfast, pool, clean rooms

wish it had a hot tup to go with the pool.

the pool was not working

pandemic breakfast.. it will be over soon, but what they offered was ok

pool was perfect, room was large, breakfast was wonderful.

breakfast, pool and hot tub

it was clean and very comfortable. breakfast was good

the breakfast offerings were varied and tasty

are currently only 2 families/parties allowed in the pool area at a time due to covid-19, but that is completely

also all luggage transportation carts were used so a laundry cart was found to use

they have a laundry facility that is of reasonable price

laundry room has been out of detergent for a week and the dispenser ate my dollar

also laundry room door was left open all night so while staff did laundry was sooo loud it also kept

free wifi

my room was close to laundry room and staff was doing laundry all the time.

laundry room will be nice

shampoo or conditioner, no dirty laundry bag

i had to order meals out. however the restaurants & staff did room service delivery.

they let us have an early check in time

breakfast and committed staff aplus plus.

pool, breakfast, and gym was very nice and relaxing

things from the room like tv remote and toilet paper -the man at check in didn't give us wifi info upon arrival

i loved that they had a pool and a hot tub, also the breakfast was okay

and they said everything was closed due to covid no pool, gym, food

no plastic bag to put dirty laundry in

front of property could use some cleaning up of cigarette butts and trash in the parking lot.

& sunday night was kitchen unavailable 4 room service

kids screaming up and down the halls

for room service were a little confusing

the pool and laundry were being repaired so i wasn t able to use

they also has a pool and breakfast in the am

staff was great. pool was nice and water was warm. room was neat and clean.

the free breakfast was best of any other hotels where i have had free breakfasts!

breakfast could have been more variety

i was pleasantly surprised that the hotel amenities like a microwave, fridge, indoor pool and a full breakfast

spa tub in our room didn't work

pool and spa looked nice

parking was ample; free wifi & tv; hot tub was good but they were painting in the overnight hours

the pool could stay open longer.

location, interior decor, customer service and breakfast eas excellent

the pool area was perfect for what my kids needed

we appreciated the water bottle refill station outside of the gym too

the only thing i can think of is i wished it had a hot tub. had a nice pool though

everything was excellent. nothing not to like. maybe the pool could be warmer

had a sauna and laundry was decent price loved that it had 2 rooms and 2 tvs

the building and facility is quite new, staff are friendly. however the guest laundry is dirty.

laundry machines broken breakfast items were empty

the laundry is also ok

is unfortunately a laundry list: - stains that look like blood in the bed

there was room service, if you wanted to go that route, but no bar or restaurant to visit

nice size room, lovely shower. nice view towards the mall, gym, clean room...

room & bar were quite pleasant

the food, the bar, the gym, the room, the staff, and the hotel really were excellent

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

no laundry bag

front desk upon check in & check out, cleaning staff always held the elevator door for us, kitchen staff were

free wifi inside room

great and accommodating staff. wonderful gym!

area,location. room service not good.

laundry facility is convenient

the kitchen in the king suite was fantastic.

no room service

were excited that the attached restaurant and bar were open again

room size and amenities, including kitchenette and access to gym

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

warmly welcomed me on the freezing friday evening and also helped me with some quarters for the laundry machine

there is also a bar right there in the hotel

kitchen - breakfast area

unaware that this is a pet friendly hotel and the dogs were barking all night

but i'm pretty unhappy with how their pet policy was not explained to me at all until it was too late to

it s a beautiful hotel. the location is nice. the gym was satisfactory.

my fiance and i have 3 kids so once a month we will go stay at a hotel to get away

pet friendly, staff was very nice and accommodating.

loved the kitchen set up in the room. was nice to have places to store things.

location and amenities, including spa and restaurant.

size and kitchen in my room were phenomenal

the rooms are spacious and clean and every room i ve rented has always had a full kitchen

we each (two of us) had wonderful 90 minute massages at the spa which looks spiffy and welcoming and is attended

also our room was as the end of the hall near the back door which allows access to the garage and laundry

for long stays i need a laundry, so i used the laundry here several times

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

also, access to laundry was a nice perk

it was great to have a full size kitchen in the room and laundry in the basement

maybe because i had kids

the brochure says 24 hr room service

the small blood stain on the mattress protector. room service was slow.

my two teenage kids didn t want to sleep together

wifi was good speed

the smell of the bedding was too strong. they must use a very strong product for laundry.

large bag of trash sat on one side of room door and a large pile of laundry on other

), the rooms shouldn't smell like funky, old laundry with hints of urine hidden by carpet shampoo

loud construction outside. no laundry or room service.

there was no bag in the room for my dirty laundry

laundry was also convenient

breakfast was fantastic we really enjoyed it everything was delicious

parking lot was close to full

helped us with our pet needs during our cross country travel and schedules

the location and basketball court also the breakfast

asked for change for laundry, just said no, didn t even check for us

i think the space could ve been used more spaciously with more machines and the laundry room was nice to

comfortable lobby area, large rooms, great breakfast. hotel staff was very friendly and helpful.

no pool for kids

the location is perfect right in the center, breakfast was good

laundry facilities not on our floor

the free shuttle to anywhere within 3 miles until midnight

rooms/shuttle mainly very nice driver

near marquette; lots of noisy college kids staying at hotel.

it was nice that the bar was open after midnight so we could get a night cap after a busy day

the little cab is gone and the pool was closed.

too many kids being over served and causing chaos

that's something my friend and i always get,, but it was already almost full with the mini bar items

no whirl pool

room service was amazing. bed was very comfortable.

free parking laundry in same building

laundry is in hotel cross the street - inconvenient

the breakfast was adequate.

loved the shuttle, fantastic time

the bar gets cut off and you get stuck behind a wall, but staff was attentive

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast,

delightful room. great view. delicious breakfast. excellent service.

fitness center needs a bike or 2 .

the fitness room was nice

worst breakfast!! slow wifi no parking

there was no laundry service or washing machine available

pool & hot tub were closed my entire stay. no guest laundry facilities.

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

the pool water looked like it needed to be fresh

fantastic selection of well prepared breakfast and snack foods.

rooms, comfortable bed, excellent room service breakfast

very nice, updated rooms. bar and restaurant. easy parking.

i enjoyed my cookie on the way up to my room and room service was also delicious

the staff in the hotel, bar and restaurant were very friendly and helpful

travel team kids at the bar!

there was dirty laundry left from the previous renters

hotel was not willing to do anything about it as their laundry is handled off site

no self laundry machines

plus, the room service was amazing and so delicious

locationroom qualitylobby bar areavalue of price given the quality of the experience

laundry available 24/7 with coins

we really enjoyed the breakfast, kickback, pool, gym and laundry facilities were a bonus,

includes laundry and gym which was really nice

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

comfortable room i find gym , laundry. good breakfast and dinner staff really friendly

we were traveling for a kids event, so we were a little scruffy - not the usual high end business traveler but

great location and room. the hotel has a lot of amenities including a long bar and restaurant.

great for families travelling with kids, (you can hear the person in the next room sneeze

fabulous breakfast and wait staff! need more staff in the bar at night.

lovely atmosphere, excellent room service

the fitness room was very small

bar closed 15 minutes early sat night, rudely sending customers away

wish the bar stayed open past midnight on a saturday night

the hotel bar has bartenders that don't know how to mix drinks. ugh.

guests, couldn t give directions to places two blocks away( didn t know streets) nighttime bar staff rude

on-site gym and laundry facilities were great, as was the breakfast buffet

free breakfast, and full kitchens in the room.

breakfast was the best i have had except when i was in europe

breakfast buffet was better than anticipated; accommodations far exceeded my expectations

awesome breakfast spread and the staff were so friendly!

guest laundry services available

gym could have had more updated and in a better location

did not partake in breakfast at the hotel due to time constraints we were out earlier than 5am on our departure

wish there were a free continental breakfast, but i knew that when booking the room

happy hour in bar was not busy; didn't seem very

laundry machines

it had a guest laundry and was well located to river walk and 3rd ward

00 parking fee, and that breakfast was not included, nor was wifi

hotel was gorgeous, and the people working the front desk, valet and bar area were very friendly

the wifi connection was also unstable

the bar and bartender were equally amazing

they had an amazing gym!!! great bar too.

the staff in the bar were really great as was the restaurant and the food was amazing

no pet fee.

hotel restaurant and bar was exceptional

the access to doing laundry was a nice extra!

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here

the walls are thin. laundry is to expensive they had no breakfast..

(no cups, no glasses, no bags in trash cans, no ice bucket, no laundry bags, when i called front desk to ask

good wifi

great location. good breakfast. free laundry facility. very helpful staff

great continental breakfast variety. kitchen staff very friendly. room was a great size.

the full kitchen is a nice option

the kitchen staff was attentive, and the breakfast was delicious

the staff was very helpful and the complimentary happy hour and breakfast were a nice bonus

very good location, very close to to a supermarket. plenty of parking

the parking lot is also very close to a juvenile detention center, but it felt safe and secure, and the

the bar on weekday evenings to invite friends to visit

elevator wasn't working and the bar wasn't open due to staffing issues

fitness room was very nice with new machines

bar staff was kind of rude

boyfriend and i stayed in the king suite and loved the spa tub

better machines in fitness room

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

i was given a pet friendly room with no view

line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer

laundry facility did not work

paying for parking in the city

about 2 electrical outlets in my room worked, the wifi was very weak/did not work at all, towels were stained,

for adults their orange juice machine was broken and so was their ice machine so no ice and wifi kept disconnecting

laundry

couple sleeping in the laundry room on the 2nd floor and the guy with a a dog sleeping in the stairway

to the couple sleeping in the laundry room

close to a bus stop. pool was nice. laundry facility worked good. breakfast was good.

crowded pool area, loud guests post bar hours, thin walls?

their laundry dispenser was out of order, my remote for my tv was broken

the laundry area is excellent: brightly lit, uses quarters, works perfectly, kept clean

laundry area is clean, useable, $2 per wash or dry

shuttle arrived promptly at the airport in a snowstorm

kids were little

pool was very disappointing

check in person did not give us the right shuttle times.

states free shuttle to the air port which is true but there is a $35

pool hours. gym and pool very small

very clean, and close to the airport. they provide free shuttle service to the airport.

friendly service, hotel has onsite laundry room, onsite restaurant

tried to do a load of laundry, they have no change machines and the dryer didn't work and ate a quarter, bed

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days,

all good. staff good. breakfast good. daily drink tickets a nice amenity

the spa tub filled up very slow, but that s minor.

i got there i was so pleased the rooms were nice pool and the laundry room was a great amenity

too noisy- laundry ran all night

the breakfast buffet had been included in the price of the hotel, but that was only complaint

the kids running around in the hallway.

they are very good place to stay for the weekend and even bring your kids