no iron in the hotel, there is a laundry service, but you cannot use an iron yourself (riddiculous) the hairdryer

as if we were forced to send our clothes to their laundry service

irons, only laundry service offered

beautiful brand new room, the pool was warm and outstandingly clean

location. gym. staff.

helpful staff, clean spacious room, good breakfast. storage for our bikes.

breakfast is worthy of a 5 star hotel amazing place for those who want to be in contact with the

the breakfast was humble but very local and tasty

breakfast was excellent

poor wifi, we couldn't really use it

found our little corner each evening by the fireside and well looked after by david the bar manager, excellent

breakfast was exceptional

breakfast , not included on my reservation, was very good with good variety and a cook for all

breakfast, great pool (but would be nice to have full 25 m (after all, we are excellent swimmers ;-)), fantastic

6pm one evening that the pool bar had closed, when several people incl

great view and location, good breakfast.

breakfast was great and the table view was fabulous

one can enjoy a quiet relaxing time watching the view near the outside pool

optional spa facilities would be preferred lack of vegetarian options in the restaurant

staff who helped us book vineyard tour/tastings parking was easy

stayed two nights in a wine barrel room

with amazing breakfasts, different restaurant choices for dinner, and a spectacular pool/spa setting, this

really professional and the facilities are amazing - huge grounds to explore plus a great pool, spa and good

no bar on property but wine in abundance.

we chose the wine barrels with a private pool, while the kids got a regular room

breakfast and very good dinner, stuff very helpful and very gentle very clean and great location

room service was great

bar is very cozy

nice pool, clean room, great breakfast.

loud children at the pool. menu is a bit too limited. all the same every day

some of the facilities (indoor pool, spa, ect

the pool was welcome as the temperature was heading towards the 40s but kept shorter hours than

breakfast is tasty and served in restaurant with a river view on a bridges and douro valley

location, fantastic parking behind the hotel in the shade

first night lights did not work well. trying to order drinks from bar very slow.

from the bedroom was beautiful and the staff were absolutely brilliant with us, helping with our laundry, ordering

great breakfast. in addition they serve some items on order, like in restaurants.

good breakfast but if your a vegetarian literally no other option except mushroom risotto

the breakfast was very good

fresh fruit, local bread and scrambled eggs for breakfast

new hotel, between many wine yards, great pool and spa, friendly staff.

the hotel has good restaurant and breakfast

very complete breakfast, comfortable beds and amazing spa & pools

- the gym is barely equipped not great if you like to work out while traveling

excellent friendly staff, breakfast, views

excellent dinner and breakfast, with ingredients grown on their own land

they even brought us out a picnic by the pool

dinner was amazing, food, hospitality with us humans and pet

understand there is wifi but couldn t get the signal from our room

wifi- was not secure and would go off and on during our entire

loved the breakfast! particularly the eggs and bacon

the fitness room is too basic.

no info about the spa , heated pool was not warm

breakfast was very nice, i made a massage with raquel and it was amazing

tranquil,superb location in the valley great staff great breakfast and dinner

the place was beautiful and the spa and pool were amazing

comfortable and beautiful views and close to whole of the winery ud83dude4fud83cudffb the breakfast was

it could have been nice if the pool was heated

with my wife for a well deserved week away from the kids :) excellent facilities, view, breakfast, room and bed

the rooftop pool area was amazing for cooling off in the heat, drinking their superb pacheca wine selection

room was clean, breakfast was very good, great views of the river from the room and terrace, and a michelin

wifi was not working on the day and mobile reception is really really bad

beds, nice view over the douro, free small bottle of port wine in the room, good breakfast, fast wifi, ample

the breakfast was good as was the location overlooking the douro

wifi was inexistent in our room.

the pool area was very relaxing with the view of the rural area and hills around us

breakfast was good, but not exceptional

good outdoor parking

we ate at the main restaurant, at the bar and room service

we arrived with two kids at 23:30 the receptionist asked a lot of questions, she or anyone helped with the bags

great views, nice territory for walking and exploring for the kids: pets, gardens, vineyards

restaurant and bar are all brown

bar poor

spa is too dark, with no windows and it could be full of people easily because it is a little

one of the rooms had a sewer smell and the gym need improvements in the equipment.

friendly team, great size pool, very clean room, excellent breakfast great selection

excellent facilities with underground parking for our motorcycles, a 2 minute walk to the river

the pool was also great

staff, location, style, breakfast, diner, pool, regular boat trip (with rivus),

wonderful location with a swimming pool and beautiful views over the vineyard and the douro river

lovely gardens, terrace and pool

room service was very expensive for some reason

but they have a laundry service which wasn't any good for me as i arrived in the evening and had a meeting

bed, good size of bathroom, balcony with view to the valley, big swimming pool, located in the city centre

very good great pool & gym

pool was freezing lol

i enjoyed the adjoining gym which is spacious

breakfast was correspondingly good

free parking

there is a swimming pool outside and breakfast/dining/drinks are also served outside over the boar parking area

rich breakfast

great views and facilities. excellent gym. food was way above par.

wifi in room was weak. some of the spa could use refreshing.

needs more people working at the bar during lunch hours

view is relaxing, the infinity sweeping pool is amazing and there are good cocktails by the bar next to it

the view, the spa, the pool, the comfy bed, and the delicious breakfast.!

pool, friendly employees, big parking, nice breakfast, beautiful clean room with awesome views

my tv wasn t working but got changed the day and breakfast was late on the room service

no wifi at all

breakfast super. 10 minuten walking to the bridge , historical centre.

the breakfast met all of our needs. thank you!

the breakfast was lovely choice, and view what you would expect for location

no ironing facilities however laundry offered but this is no good if you are ironing clothing 10 mins before

surprised that there wasn't a gym for a 5 star hotel.

the only down side to the hotel is that the common areas are very small and the bar is not properly isolated

loved the hotels own vinyard in the middle of the town, but an indoor spa would have been a great addition

the valet parking is compulsory but when i wanted to take my car in the morning the valet was not present and

parking is on the street, but there is only a few streets to park on

location, parking for the car nearby, great staff, lovely room looking out to the river, lovely breakfast

very nice breakfast

while the hotel cafe and bar are open late it does not have kitchen staff 24/7 but this applies to the rest of

and it had all that i needed -fridge, coffee machine , luxury toiletries and and super cafe for breakfast and