a little health smoothie served at the pool was a lovely and unexpected surprise

beautiful hotel, top notch staff, high end food, stunning surroundings, relaxing spa and spectacular rooms

wifi wasn t great and we struggled with the ev charger after a 4 hour journey this was a

extra kids bed should be changed to more comfortable

breakfast was excellent, staff very friendly and accommodating

the room was a good size, the cleanliness didn't meet the bathroom, my pet hate is cobwebs and there was a few

friendly, welcoming staff and good parking close to hotel, set in beautiful grounds/golf course.

plenty to do with the spa, beauty rooms, a fantastic gym, lovely bar area and you can even finish it off with

room service after 9pm (late arrival , needed snack) soundproofing not great - corridor noise 2am

staff welcoming, we arrived late and they opened bar up to get snacks and drinks.

for once a decent hotel wifi connection, and free

gym and swimming pool facilities were most welcome

the wifi was unlimited and good quality and staff were very friendly

property fine just no kids menu.

lovely bar area and food

laundry pick up lorry arrived right outside our room at 6

great hotel, friendly staff, free parking and on a lovely site

bed very comfy. breakfast good quality. staff friendly

lovely to have the swimming pool

breakfast and swimming pool were good

good location - near to leamington spa where i was participating in national bowls finals.

excellent breakfast

breakfast was delicious, staff were so helpful and great atmosphere

property was so unique, spotlessly clean and comfortable, the breakfast was very tasty, the staff were friendly

the bed was so comfy and breakfast was delicious

no daily room service/cleaning

car entrance to the parking

when i arrived my room was not yet ready so i retreated to the hornton sports bar for some lunch and i was able

the room was excellent and the breakfast was superb, we loved it.

poor bar and bar staff

easy walk to town centre the proprietor was so helpful for a small fee washed, dried & folded our laundry

nice and conveniently placed for the town,very clean room and plenty of parking.

easy parking

room was away from the main hotel and close to the parking, and the staff at breakfast were just great so was

close to town centre had everything we needed good parking facilities food available if wanted

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

location was fab and lots of parking

great location , lovely room, and having a balcony made the room amazing . plenty of parking .

the bar and restaurant staff are always courteous and helpful, and the food is delicious

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

the exception of breakfast which was priced at £16

the facilities were great and breakfast and food in the bar was good

nothing apart from just receiving a parking ticket after i had registered my car

no laundry service

no laundry facilities

patchy wifi

golf course

the wifi was really strong everywhere, the room was really clean & super comfy bed

on the way to our room, there was a sofa stacked full of dirty laundry and cleaning equipment (this was late

wallpaper peeling off dirty laundry left on the landing

poor wifi

the room had no toiletries, no wifi, no means to contact the desk

bar prices good a welcome drink awaiting me in the room, nice

guest laundry facilities

gym and sauna not like described

staff very friendly and the bar and restaurant was great

the feee wifi kept dropping in and out depending on where we were within the hotel which was a slight pain

from the range of breakfast to the excellent view of the main straight

not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

about laundry rooms & dryers on most of the night

plenty of parking

building and great staff and leisure facilities great room and super comfy bed, very good bar area too

breakfast was simply amazing and we ate in the bar both nights and the food was delicious

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

laundry piled up in reception

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

location a 10 minute walk from the station, the hotel was able to arrange early check in to suit our circumstances

wifi

could do with a bar in the bath for safety getting in and out of the shower or an anti slip mat.

great location , lovely staff. clean. restaurant and bar downstairs.

the wifi doesn t work, but everything was great

creaky hotel basic rooms very small 1 or 2 staff on duty television problems with wifi if updated it could be

24 hour bar ud83cudf7b

kids ate free

used the pool and sauna, bar and snacks plus breakfast, all first class presentation and taste

room perfect for a family, setup for kids downstairs

staff was really friendly, the manager even gave our kids some toys

all hotel was amazing, especially swimming pool,would recommend to everyone,thanks

kids outside the hotel were screaming all night last night, woke me up at midnight, again at 2

did eventchally warm up first thing in the morning uncomfy nights sleep very noisy place full of kids

no free wifi

did eventchally warm up first thing in the morning uncomfy nights sleep very noisy place full of kids

s probably just a me thing, but the room service moved my clothes

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

no laundry service saturday and sunday

our pet dog was well received and easily settled

friendly room much better than expected and towels were very high quality not rough or hard bar food very tasty

plenty of choice for breakfast the kids loved it

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

tv in the bar area and good selection of beer & food

room service was lacking, requested my room to be made up two days running and wasn t done on

room service for extra charge and wifi for extra charge. do not like it.

nice bar and great breakfast

my bath towels smelled of food. maybe the laundry area is near the kitchen?

laundry service truck parked behind us when we wanted to leave in the morning - bad planning as

not clear when room service / bar shuts. bedsheets / towel had old stains

the wifi signal was perfect as well

the gym was a great bonus. the room was clean and fresh and the toiletries were thoughtful.

warm professional welcome the breakfast was amazing the mushrooms were delicious

i asked byron whether the hotel offered 24 hour room service

breakfast well presented but it was cold what a disappointing meal

room service was excellent and quick and we enjoyed our order

staff were friendly and there was plenty of parking

in terms of our room, i think we must have been next to the laundry dept

the extremely thoughtful happy birthday plate brought out for my partner during dinner and all room service that

room was underheated. wifi was very slow. only one flannel in a double suite.

room was nice and well kept, modern and fresh. breakfast, dinner & spa all nice.

country house and gardens, with a lovely peaceful spa on site, with excellent pool, steam, sauna and outdoor

the old part, the entrance , the old hall , restaurant and bar are

the wifi is

wifi coverage was fairly poor

couldn't work out the tv linked to the wifi.

small gym, nice bar, gopd food

great sized rooms and we would highly recommend the room service

friendly helpful staff,painless parking ,good leisure facilities ,great breakfast ,super choice ,late check

no room service we tried between 6-7pm but each time we got an answer machine stating to try later

good, compact gym

the hotel also offered a good breakfast, quality dining options at the cast iron bar & grill, reliable wi-fi,

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

couldn't get anything to eat after 9pm, no room service 4*** hotel

friendly staff and lovely breakfast

bar prices very expensive, we had one drink from the bar as far too expensive so went elsewhere.

i also found my dirty laundry that i had placed to one side had been rummaged through

good parking

couldn't watch anything on the tv but kids had their tablets

hotel was a lovely big hotel with good amenities, ample secure parking, restaurant was nicely designed and food

can t function without caffeine and room service food is very expensive

as no room service

a family with 2 small children, our room was on top of a wedding party the noise was very loud my kids struggled

free wifi

spacious family room and lovely touches added to the room helpful set up of sofa bed and cot for kids

the gym is too tiny

cramped room set above laundry room

also hotel does not have a laundry

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

bags of laundry left in passage way to reception

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

wifi, facility was not doing evening meals or room service, which wasn't on the booking details- only found out

room service was poor and very slow over an hour for a chicken sandwich and the o2 phone signal was

clean rooms, clean gym with good equipment's and endless coffees at the lounge

wifi for me was intermittent.

gym area looks reasonable for 2-3 people to work out in but i did not use it

kids running around unattended

the room service card instructs to dial '0' for assistance, yet the phone is not connected nor is there

wifi was a problem, had to move room to resolve

room 202 was next to the laundry so it was a bit noisy during the day.

the gym is well equipped with up-to-date equipment

the staff were more than accommodating from allowing early check in to booking public transport to our venue

i was given a card which said wifi was only available in public areas which was not the case

the downstairs reception and restaurant areas were very pleasant, and the hotel gym is well equipped

the tvvv be remote was faulty and i found some other persons dirty laundry behind the tv

it has beautiful grounds and a nice breakfast room and bar

easy parking great location superb hotel

20 years old, bed wasn t changed and towels not replaced and when i complained i was told room service had

wifi wasn t great

they were short staffed in the kitchen so had an extremely limited room service menu

music until 1 am every night, out of control chinese kids from a wedding running up and down corridors late at

the evening meal was very good, bought from the bar menu and very reasonably priced

extra seating would be a good idea as we struggled to find somewhere to eat off the bar menu

up graded so glad we did,couldnt fault it,would definitely go again,the food was amazing and the breakfast was

laundry collection bins were located in guest walkways/ view near reception

there was a riverside bar area, very popular, but we didn t have time to enjoy

was disappointed knowing i had to sign up to use the free wifi, an option i didnt take as you wanted information

size of the room. bed was very comfortable. room service was excellent.

the breakfast and dinner was superb, food was cooked perfectly and extremely delicious

laundry baskets full of dirty laundry

facilities - no laundry services in-house or tie up

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

laundry bins all outside the rooms, outside bins over flowing

there was used laundry left in skips and rubbish i would not stay

the hotel bar was a great touch

bowling was great, but hotel could benefit from a spa or even hot tubs on the room

are great but evening meal and breakfast too late in times for a traveler ie kitchen closes at 9pm and only open

location, parking available, clean and quiet

best room in the hotel we didn t expect to find condom wrappers, old toothpicks and old rose petals, all down