dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

the pool is good quality and nice for a quick swim to relax on arrival

staff were fantastic it was our 1st night after getting married and they put rose petals on the bed amdade swans

nice clean room with wifi and coffe comfortable bed. lovely bar in the main house with good food

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

all the dirty laundry everywhere

laundry/dry cleaning service

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

location, connecting room for a a family with grown up kids, decent breakfast, comfortable and spacious room

late check out

staff friendly and helpful. location ideal for my trip. ev charging point very beneficial.

smart looking room, easy parking, close to amenities, quiet, plenty of lifts, gym, enormous windows with lovely

we stayed one night and decided to order room service

location of the room was right at the far end of the hotel again; this time overlooking the laundry collection

cleanliness, all the laundry was piled up hallways with no cleaning staff in attendance, made the place look

think the only think i can say was ok was the location we were attending a wedding at east horton golf

i travel for work so the wifi works and there is a comfortable chair and desk to use

dogs were not allowed in the restaurant, food/drinks could be had in the lounge with your pet

room seven had the laundry vent near our window

the parking was a bonus

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

was nice and cosy bed was comfortable clean and tidy nice location close to everything i needed breakfast was

the fitness center said that the hotel consistently sends parents and kids there and they get refused

were placed in the room next to the laundry room there were times of the day it was very loud and i had to call

cold should have been fixed since christmas i was told our room was above a heater vent by the laundry room and

laundry trucks outside the room woke us up loading all the line, directly next to room

one wee niggle our room 121 was right adjacent to the laundry cage station at 07: 15 the lorry turned up to

noise from laundry below my room

- wifi was almost non existent as it kept dropping off

ambiance of being able to wander around in a bath robe and flip-flops (provided) including for breakfast

the food at breakfast was excellent

the spa and gym was perfect on friday evening and a lot busier on saturday (to be expected)

always a relaxing stay as the spa facilities are brilliant.

room which was 500 for two nights was opposite the laundry storage cupboard

we did check in we went to our room only to find the hallway filled with plates, trays and dirty laundry and

30am by what i m assuming was laundry trolleys constantly going past our window as we were based on the ground

the gym, the staff, the room among others

breakfast not very warm

being woken with large laundry lorry reversing pass bedroom window on sunday morning before 8am

laundry was collected by my room a bit early on a weekend

laundry and cups and glasses in the hall ways

hallways full of laundry trolleys and rubbish

my kids were in the room that was furthest away from our room

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

we all loved the spa, the pool, the little touch for the kids, the beds were extra comfy

room service didn't answer during the evening breakfast price

loved the swimming and gym facilities

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not

it would be better to have refrigerator, hot breakfast, and laundry service.

very clean and spacious, bed, towels, tv and wifi worked well

were ignored for 5 mins at the bar when trying to check in

clean, modern rooms. comfy bed. fast room service.

amazing place, close to paultons park & local beaches :) kids didn t want to leave

noise of the laundry woke us up occasionally

chose this hotel for the pool, only to find after booking that kids were only allowed in the spa facilities

we love the pool and the jacuzzi and sauna

issues - ridiculously small paper napkins at breakfast (essentially useless), and dodgy wifi, but sure these

friendly, convenient parking, very nice bar and bar staff, bedroom very comfortable, tea and coffee in rom

room service food was piping hot and my dietary requirements were met in full

location, free car parking, breakfast, professional staff, pet friendly.

friendly professional staff. cleaners excellent. car parking.

pleasant bar and restaurant area and good food

the free wifi and their pet rates were way beyond those offered at any other hotel or chain

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

about the place that why i m booking in march two night and having a kids party there

parking on site was much appreciated - we were comfortable

over looks a golf course with pond and public access so was a nice evening walk

are fantastic and allowed me to check in early as room was ready, location was quite and golf course behind so

great breakfast. great location.

lovely breakfast

the wifi signal was rather weak in the room

room has everything you need, comfy bed and good wifi

the full english breakfast included was brilliant cooked to order & kept us going the entire day til the evening

down side apartment 18 opposite laundry with a stop start humming up to eleven pm

might have been nice to have some body/hand cream in the spa changing rooms, but that s a tiny point

setting, nicely decorated, amazing spa and pool/jacuzzi facilities

we loved the open fireplaces and little nooks to sit in around the bar and outside in the sunshine

bit short staffed. room service lacking x2

there are 2 saunas, nice pool, lovely hot tubs and steamroom

the interior design of the bar and rooms was excellent

ev charger did not work. hotel staff didn't seem to care

3 night stay with no room service - coffee tea not replenished

food great, gym fabulous. room big and thoroughly enjoyable.

in and were given our keys, we found our room not ready at 3:30pm with the door wide open and a laundry bag sat

room seemed to be next to the laundry room

get me from my room to reception,i was lucky to come across a vey kind gentleman (he was taking laundry in the

room offered not acceptable too noisey ( loud humming from adjacent laundry) i paid for upgrade to priviege room

laundry let them down as had t change twoels that were marked

property is very dated, windows not doubled glazed so it was noisy, we were next to the laundry room, staff were

the hotel is calm and efficient, my room was of good size, comfy bed, large desk, good wifi and tv, fair size

although some renovation work going on, the bar area was really nice

the bar area and location were the best parts.

bar staff young and could do with more training however they were very pleasant

no laundry service available. this was important for my trip.

the sofa bed for kids was actually really comfortable

clean. rooms where clean. gym facilities where ok

would have been nice to keep the kids snacks and drinks in

sleep i have had, breakfast had plenty of choice and food was top class, also plenty for the kids

the wifi is not good sadly.

patchy free wifi

restaurant was unable to provide a table for me, nor did they offer room service as an option (although the

limited bar facilities.

of a lift, decor tired, there was a wedding in the room next to the restaurant with people and kids running from

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

the distance from southampton center. long breakfast queue.

best staff. 24hr bar and menu which was very convenient. excellent value and super comfortable

idea of pets allowed, i would not normally stay in a pet hotel but there was no evidence ie, smell, dog

funeral, i was seeing family as it was the day before the funeral and my husband went and played golf with some

there was quite a drama as they lost my laundry and this was

located, cosy, clean with a lovely bar and free access to a spa with pool, jacuzzi, haman, sauna, gym

spa facilities were a great bonus

so close to the city centre and so many food and bar options

the whole vibe is beautiful, the spa area, pool etc is lovely, not really enough loungers or lockers for the

the laundry facilities were great

i discovered a laundry room, a swimming pool and a well stocked bar

guest laundry

pool good, and i liked the guest laundry facility and quirky places to read around the place

also, the laundry room was convenient

the breakfast was cereal and then an excellent full english breakfast with coffee.

very nice clean lively staff v good breakfast

comfortable rooms with great wifi good food and generous breakfast

the breakfast provided was plentiful, not freshly cooked but we were aware and had porridge, yogurt,

beds soooo comfortable, powerful shower and good breakfast

i asked about laundry services and was not helped,

no laundry small room

evrn had ev charge points

very helpful staff. good location with parking and ev charger

opened when you were on the toilet and you can bang your head tiny bathroom uncomfortable bed kids knock knock

we were in room 101 which was next to the laundry room and we had loud machinery noises and

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered

clean laundry left outside room

a nice bar with a good selection of drinks

a fault with the hotel but we could have done without one entitled group of men in the bar on the second night

loved sitting in the bar and relaxing

access to spa and swimming pool included in the price

very cost room, bar and restaurant. the staff were very kind and accommodating for a big group.

pool & spa well appreciated bonus

ev charging point handy, location is within a few miles of everything, food was cooked/ presented

spa & gym that was included in the price was very good, staff were very friendly which was nice

gym area & swimming pool was lovely.

hotel-fab amenities, also included a kids club which was great bonus

noise in mornings when laundry was collected.hard pillows!

laundry and room was tiny for the price you pay

breakfast and swimming pool

the bar area and the bar staff were exemplary

it’s been out of order for a few months now and you couldn’t get to use the pool because the kids kept having

rooms were excellent plenty of parking

the walk to the breakfast room from the hotel was fine when we went due to

wifi was a bit slow

no wifi in the rooms; no mobile phone signal either.

friendly welcome by stafthe excellent breakfast, service and the cleanliness and comfort of the room

is nothing not to like about queens hotel although a laundry service would have been helpful

our room was very comfortable with great facilities, a sea view and good wifi

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included

wifi was rubbish though in the

the staff had kindly made the towels into a pair of swans ud83eudda2, & scattered artificial rose petals on her

reception was full of laundry both days and lots of flies at night

breakfast was spot on

was clean, facilities were great, breakfast and room service was good, good location, staff were friendly and

was in a very central and great location, parking right outside, lovely outside convenient designated smoking

comfortable rooms, wifi worked well, friendly staff and an excellent freshly prepared breakfast , perfect

maybe bar available in hotel

great location, excellent breakfast.

food provided from the restaurant/pub around the corner, you can order room service

great location, friendly and helpful staff. good breakfast range.

lovely staff and breakfast

gated parking was exceptional/necessary

not doing room service

the hotel bar lacked atmosphere

staff were very helpful, the parking which we had pre booked was easy to find and very close, breakfast was

would have liked a drink on monday night. bar appeared to be open, but no staff anywhere.