wish the pool was heated haha, no real dislikes!

down there so i sent my son and the lady at the front desk going to tell him he had to wait on room service and

access for anyone to come into hotel without a room card, people in parking lot at night

enough light in the room and if we opened the curtains for extra light it opened up to the front parking lot

the rooms were exceptionally clean, the bed was comfortable, the breakfast was fantastic

that the prop9 did have a laundry room

hall way was hot and the pool was out of service which was not indicated during reservation

getting into parking.

pool was not so great

was no gym available

wifi not working, beddings smelling on the first day. had to request for a change

breakfast time

not enough parking.

would recommend staying at this hotel it has coffee pots and some breakfast not that much but it has breakfast

the parking, the clientele in the breakfast were all disappointing

the breakfast was nothing really to talk about. more choices would have been nice.

no iron or ironing board i was told to go to the laundry room across the parking lot

the closing time of the pool, no stove, and laundry room being out of service

the laundry room stole $3.50 of my money an a didn t even was my clothes shaking my head !!

cigarette holes in the sheets and blanket, laundry machines broke vending machines dont work

staff was friendly and helpful l, laundry facilities were great.

i would've liked laundry service with the room.

the laundry facilities-- really small washer/dryer. no large trash bin on floor

only suggestion is that you do not use the pet friendly rooms for guests who don t have animals

light from the parking lot is extremely bright at night(good for safety, bad for sleep)

hallway noise, next door room noise and some parking lot noise

used the laundry most of the night and so we couldn t wash my son s car seat

breakfast food was good. the room was clean. the hotel was close to the places we had to go.

pool closed

breakfast was ok but that was due to the covid crap going on so i cant fault the hotel fir that

no indoor pool

elevator broke down once. plus it could use more laundry machines.

the part of only one elevator on the property and you had to wait and the laundry area was clean but the dryer

location, breakfast.

continental breakfast, pool, gym

50 plus kids checked in and absolutely no sleep after that

free laundry service clean room with kitchenette spacious room with lazy boy.

the fitness room, complimentary laundry room and the pool/grill area was perfect as well

free laundry and the mini convenience store were a blessing

laundry room,gym

we love the complimentary laundry service

we assumed it was laundry being done

great breakfast

the rooms were clean and quiet and we were very impressed with the breakfast bar

i think breakfast could ve been better.

room was closed due to renovations and the pool was a bit small, the renovations going on didn't interfere with

the lg tv let me hook up my video game & the wifi connection was strong

big thanks to comfort for ensuring that our laundry wasn't s clean after the dryer malfunctioned

i had to go to the front desk and retrieve unfolded towels from the laundry basket

i love this place the pool the grill and the staff. we had a blast

pool was out of order

parking lot was distant walk to room.$

cleanliness; morning bistro; gym; laundry option

breakfast was awesome

the pool area was very nice

pubic hair was left in the shower, awful smell, the trash cans had no trash bags, floor noisy, no parking and

parking and it was clean

close to what we wanted to do, on-site laundry

were not any extra towels after we used our towel for the pool and no change to use laundry facilities

guest laundry washing machine didn't work

comfortable beds and fast wifi was amazing. staff and very friendly and helpful

the pool towels too small

alot of ladybugs! my kids dont like bugs

breakfast was not good no selection for kids

the room service was superb, the staff was duly trained to go out of their way for the comfort of the

thanks for your hospitality. the pool was great and the breakfast was delicious.

the parking was in a good location

the laundry was out of order which was inconvenient.

was no pool on the property, nor a hot tub that i believe was advertised

no swimming pool!

loved the breakfast

wifi password would not work and the breakfast was cold and the lady was picking up stuff as she

did not use it but the laundry was nice and i saw one of the housekeeping ladies giving it a good cleaning

there were 6 rooms between mine and the guest laundry, machines that sounded like large laundry machines were

staff is horrible bad attitude britney was very rude they have more pets then people staying in there, you would

pool,breakfast

rooms are clean and staff is very accommodating. the breakfast is good too

the light switches where dirty, as soon as we entered the room it smelled like chlorine and dirty laundry

the room was without the bible in the night stand and the breakfast was ver small

we was very please with the room, it was comfortable and had everything we needed, breakfast was excellent

a bit weird not being able to access from both side parking locations.

ipad would not connect to the wifi even with help from the front desk

great service. well lit parking areas. clean and tidy.

kitchen staff very friendly, front desk staff very friendly.

all of the staff i encountered from the front desk to the kitchen to the housekeepers, was a pleasant experience

parking was not too far

enjoyed the breakfast, cleanliness, the room was neat clean and the bed was very comfortable

on time shuttle

we had a great view of the water. the room was nice and the breakfast was amazing!

pool was freezing. definitely it wasn't a heated pool.

the wifi wasn t great. i have kids so that s important.

breakfast was excellent, the deck over looking the lake was excellent a little touch of class for

no place to wash clothes on site. laundry is not offer by the hotel.

the hallway was lined up with dirty laundry and they charged me for 2 cars when it was one

pool could be way better

i enjoyed the drinks and view from the bar as well

impeccable customer service. bar ad grill...dee-licioussss! thank you.

breakfast wasn't what i had anticipated, and the pool was not operational at the time of my stay

you can get stuck for ever trying to get out of the parking lot

the parking lot could be a little bigger.

comfortable room, breakfast

maybe the parking lot could be a bit larger.

the staff was excellent. the breakfast was pretty decent and the location was good

the staff was super nice and the breakfast was great

breakfast was disappointing

was a little disappointed that the pool was unavailable, but glad we could go across to the sister location and

wanted indoor pool

said there was a guest laundry

there could have been a little more breakfast variety .

nice and quiet very clean and great breakfast

wifi service wasn't the best. there is always room for growth

great staff, very clean, great breakfast, and i definitely loved the indoor pool..

laundry facility and the room was always well cleaned

very thankful for the laundry onsite, due to being in town at a basketball tournament and needed uniforms washed

the parking lot was a little small

the pool and sauna was a joke but otherwise great place and great stay.

free breakfast and kind staff

location, hot breakfast, pool was open, comfy bed

property was fine. close to restaurants. hampton inn breakfast was exceptional.

that the pool was closed due to the pandemic

great breakfast & clean room/bathroom!

breakfast was great each day

no guest laundry

i was put on the 1st floor by front desk and awakened by loud banging noise as if i was by the laundry room

no laundry machine

breakfast options- yuck !

nice facilities. breakfast was very good. staff was courteous and professional

place was very quiet i thought i was the only one on the floor i liked it because they have a laundry mat while

laundry facilities not working

breakfast was amazing; the staff was awesome, especially andy

friendly staff, the breakfast wasn't that great.

bed was super comfortable & i was super happy to got a shuttle back and forth to the airport

no coffee, breakfast and snack machine empty

no breakfast.

wifi was out all night

shots at night, cigarette burns in bedding in a no smoking room

advertised that rate included free breakfast and the excuse was cause of covid-19

i washed some laundry and went down to put it in the dryer and there was water all over the floor

laundry machine ate 50 cents i made aware to

laundry room

great they have laundry facilities, shame no change at reception

across from laundry room, heard washer n dryer all night

laundry staff was very mean to me

a blanket stole out of there laundry room nothing was done abt the situation smh

comfortable place to stay. quiet. great breakfast

wifi connection

great motor coach parking. ideal for bus drivers.

no laundry facility or other amenities

were all off the beds and standing up, there was a beer bottle on the tv stand, there was a laundry cart in the

was not clean to standard and dingy laundry carpet had a stench staff was rude and shuttle driver was on a break

the pool is outside .

the pool was freezing

staff acted like we were in their way in the laundry room and when we let them know about the laundry room issues

the breakfast was the best free bar i ve had at a hotel

close to the airport and with the air train there is no need for the shuttle

breakfast is included but we couldn't really enjoy as we were out the door before it opened

my kids were super hyper and the manager went over and asked my children if they wanted to color on

i wanted to do laundry

and be cool just to enjoy yourself and even treated everyone to healthy snack had accessible shuttle service to

no room service

no hot water the air didn't work phone didn't work and wifi wasn't free

airport shuttle wasn't running, but the hotel covered our taxi cost both ways to make up for it

laundry services were not available

really have cellphone service outside the building or inside the room, i had to cennect to the wifi

very pet friendly

the room was clean and modern. the lobby was expansive and the lobby bar was fun.

everything was amazing. maybe some improvements to the gym.

my bed, the laundry room etc.

since we were there for a basketball tournament it was nice to have laundry facilities and they were only $1

was a bery nice hotel i would stay again because the indoor pool nd the staff was very friendly

room service food was horrendous

i emailed the hotel two times to ask if they had an airport shuttle but i got no response

look and feel of the lobby and bar/restaurant was modern and comfortable

the kind, helpful woman at the front desk took my breakfast order herself, went into the kitchen to fill it,

clean , quiet .. room service !!!

check in is at 3pm and check out is noon,they extend late check out until 1:30pm which was great

the next morning we decided room service is the way to go so left the cars out for breakfast to arrive at 7-7

very clean room, big car park, laundry room in the corridor.

almost $200 to get woken frequently in the middle of the night by people in the adjacent laundry room

the shuttle arrived at 6am and 2 shuttles came to collect 15 people waiting

the hotel staff and shuttle drivers were fantastic.

everything. i like the pool. the parking.

no pool no laundry no breakfast for the price.

the website said there was a coin laundry, room service, and a restaurant that was open all day, which were

rooms are huge and away from the main door witch is a plus with small kids that are sleeping

it was a bar and restaurant we didn't have to go out

my family (wife and 3 kids (2 toddlers) arrived from the airport at midnight the officer at the front desk

free shuttle to the airport

the staff and the shuttle service was very fast also because i had to be on time for a meeting related an event

three adults. king with sofa sleeper was just the couch. no pull out couch.

great rooms. great bar and restaurant!! great food and a warm inside swimming pool.

balcony and views of pool and trees. kindness of staff. availability of breakfast in the room

no laundry room

no laundry room and waffle

had asked for a late check out on arrival which was approved by the clerk at check in

also love and go there because they have a shuttle that will take you to any one of a list of restaurants nearby

cleanliness and breakfast

i was over charged for my room service.

great bed, plush towels, free wifi. lady working starbucks counter was awesome.

the bed was amazing. room service was great too.

i couldn't stay long....i was on a quick trip, i wanted to try the gym!

traveling with pets it's never easy

wifi wasn t able to connect on the third floor

not a lot of dining options nearby, and when we wanted to order room service for breakfast we were told they

size of room, cleanliness, customer service, quality wifi

nothing special for the money. no makeup mirror. slow wifi.

it was also beneficial as this was a pet friendly hotel

one laundry room that had one dryer and one washer for the whole hotel

room was over the laundry room so our room would vibrate when the dryer was in use

price for a pet was not quoted when the reservation was made

dedicated hotel shuttle without calling and waiting.

love the service i received when my granddaughter left her gymnastics leo for competition, i called, and i

clean breakfast was adequate laundry was available

there's a ticket that gives you the option for laundry and drycleaners

was cracked, no gym and the breakfast is very poor

no pool, love the spa

breakfast was a 9 out of 10. pre made omelets were ok but not as great as hotel.

dirty laundry left outside the room next to mine all night

had super early check in

the continental breakfast was good.

only issue was need parking for small trailers.

were very friendly and helpful and i was so happy that they had a shuttle service to the airport

laundry room not open to guests.

my room was on top of the laundry room, and the whole room was shaking.

the staff24 hour laundry

breakfast was great, the room was very clean, laundry was very white and smelled clean and ms vicky was friendly

very early free 4:40 am shuttle to the airport was important for us since we had a 6:45 departure

no laundry facility, no microwave in room

laundry a must

priced while not cleaning rooms daily, no microwave in rooms, no access to swimming pool, no laundry facility,

you need laundry on site for people who travel for work. laundry mats are not safe

the washer was broken so we could not do our laundry