location of the hotel was great, the breakfast was also delicious, and i was pleasantly surprised that the room

the staff was excellent. the breakfast was pretty decent and the location was good

great, the breakfast was also delicious, and i was pleasantly surprised that the room had a small kitchenette

watched workers taking publx shopping b as usual and load up on all t he breakfast items

the staff was super nice and the breakfast was great

a minor issue, but i would like to have seen napkins or a place to hang a towel near the kitchenette sink, and

the parking lot could be a little bigger.

could have a better variety for breakfast

you can get stuck for ever trying to get out of the parking lot

gym remained opened with front desk access, the location is around lots of restaurants and gas

said there was a guest laundry

clean, comfortable and breakfast was perfect

breakfast ended at 8:40 instead of 9

breakfast was good. location and staff was good

lobby snack station,indoor pool and a very nice free breakfast

great breakfast, great staff, great stay.

there were barely enough towels in our room and none by the pool

breakfast bar was wonderful, lots to choose from

the hotel (lobby , elevator) was clean, the room was clean, the outside pool was clean, the breakfast provided

room was a good size, the bed was pretty comfy (though a little bit squeaky), easy parking, and the gym was

very thankful for the laundry onsite, due to being in town at a basketball tournament and needed uniforms washed

laundry facility and the room was always well cleaned

parking was great and the room was gorgeous

the property is close to restaurants and their is a convenience store located rite across the parking area

i did not eat breakfast, so i can t speak on that

no guest laundry

i was put on the 1st floor by front desk and awakened by loud banging noise as if i was by the laundry room

no laundry machine

the breakfast was very poor i taught it would be more the bite size muffins

well lit and lots of parking

laundry facilities not working

place was very quiet i thought i was the only one on the floor i liked it because they have a laundry mat while

the breakfast could be better, it was messy and the coffee machine doesn't work

indoor pool and hot tub.. i loved it..

not enough parking. indoor pool not heated.

bobby was very helpful in our early check in.

the breakfast consisted of cereal and coffee

advertised that rate included free breakfast and the excuse was cause of covid-19

no breakfast.

wifi was out all night

no laundry facility or other amenities

were all off the beds and standing up, there was a beer bottle on the tv stand, there was a laundry cart in the

was not clean to standard and dingy laundry carpet had a stench staff was rude and shuttle driver was on a break

swimming pool under renovations. only coffe in room, no tea. no breakfast in lunch lobby.

even tho its covid the breakfast could be packaged and taken up to the rooms or charge a fee for room

on time shuttle

we had a great view of the water. the room was nice and the breakfast was amazing!

the new ones on the breakfast bar don't taste the

the hotel is next to restaurants and shops and the hotel shuttle was helpful

the woman in charge of the complimentary breakfast was fantastic

the pool was not open.

they was courteous and friendly and the pool area was clean the fitness area was nice and the breakfast was

nonrefundable pet fee means i'll never do this again

breakfast and the gym

and staff and breakfast and the bathroom showers bathrooms so spacious showers are huge and

the staff was really nice and i liked the late check out.

the pool area was nice and the location was only a few minutes from the airport. .

wish the restaurant and bar area was open but due to covid i wasn t but that s okay still had a million

some common areas not well kept- gym area did not have cleaning wipes or water( but had sweat towels) pool area

the pool & jacuzzi

location, beds were comfortable, laundry room available, pool was small but nice

all of the staff was very friendly especially franklin in the kitchen area

strange parking lot access to rooms

fitness equipment seemed dated but worked well enough

wish it included breakfast like most ihg

very clean room, big car park, laundry room in the corridor.

almost $200 to get woken frequently in the middle of the night by people in the adjacent laundry room

airport shuttles and convience

a bar and restaurant since nothing was super close

us, no free breakfast, room was beat up and lots of things broken, got in late and kitchen was open but would

i wanted to do laundry

beautiful bar area! very cozy! breakfast was delicious with lots of variety!

it's a nice hotel and the cooked to order breakfast is included.

i asked the front desk for towels but they never came- so i had to use gym towels

also why would i take an uber while there is a free shuttle going to my destination

loud kids, people in the hallway until midnight

room service was great too

comfort of the room, bed, and amenities great little bar with great food in lobby area

had breakfast buffet, drink at the bar, dinner at the restaurant, as well as room service

wifi was expensive and prohibitive

no place to wash clothes on site. laundry is not offer by the hotel.

the hallway was lined up with dirty laundry and they charged me for 2 cars when it was one

gym, conference rooms, pool

only thing that bothered me was that we did not have a microwave and i thought it was a indoor pool facility

i called to check about a shuttle picking me up - and the front desk responded immediately, and arranged it

one laundry room that had one dryer and one washer for the whole hotel

room was over the laundry room so our room would vibrate when the dryer was in use

unnecessary and unusually high pet charges that they do not tell you about.

free shuttle nice staff

price for a pet was not quoted when the reservation was made

the laundry room was very small, that i could barely turn around in it while folding clothes

guest laundry, shuttle service to the airport

laundry room was never cleaned

the laundry facilities were inadequate. less choice of breakfast

i felt like i was sleeping next to a laundry mat

hallway was full of plates / food from room service from time of check-in (6 pm) until i left in the morning (

liked convenience of the underground walkway from the parking lot and the room service was

i ordered room service and my food was lukewarm and it was very salty and i couldn t tell the difference

very clean and close to airport. there is also a free shuttle that we utilized.

the room was spacious, excellent mattress, quick room service. wonderful fries and burger!

the staff24 hour laundry

my room was on top of the laundry room, and the whole room was shaking.

breakfast was great, the room was very clean, laundry was very white and smelled clean and ms vicky was friendly

laundry room not open to guests.

didn't get breakfast,we got there at 8:30 and they had cleaned up everything

there's a ticket that gives you the option for laundry and drycleaners

clean breakfast was adequate laundry was available

there is a well equipped gym and a full buffet breakfast

breakfast was not as advertised. fitness center was not accessible. wifi kept going in and out.

yes real clean !!! no pool

no laundry room and waffle

no laundry room

shuttle to the hotel, great hot complimentary breakfast, pool and rooms have everything you need

24 hours desk and wide times for airport shuttle

airport shuttle every half hour 24 hours a day

dirty laundry left outside the room next to mine all night

also free parking made it the main attraction for me

only issue was need parking for small trailers.

we really enjoyed our stay and will be back soon the breakfast was marvelous

wifi was very intermittent, room had a coffee maker but not a kettle, which was a minor

no pool no laundry no breakfast for the price.

the website said there was a coin laundry, room service, and a restaurant that was open all day, which were

my family (wife and 3 kids (2 toddlers) arrived from the airport at midnight the officer at the front desk

no pool for the kids

the wifi was a little spotty.

you need laundry on site for people who travel for work. laundry mats are not safe

laundry a must

no laundry facility, no microwave in room

no laundry

priced while not cleaning rooms daily, no microwave in rooms, no access to swimming pool, no laundry facility,

location, size of suite, laundry amenities.

air conditioner squeaked constantly and our room which was on the first floor backed up to the laundry room so

the free shuttle from the airport was also very appreciated

the airport shuttle should be more punctual

the pool was closed and very dirty. it smelled a little funky.

laundry services were not available

the room was clean and modern. the lobby was expansive and the lobby bar was fun.

liked that free wifi was provided, that a courtesy ride to the sky train was 24 hours (so helpful

wifi did not work for the entire stay

pet fee was $150

staff acted like we were in their way in the laundry room and when we let them know about the laundry room issues

the continental breakfast was next level

breakfast is included but we couldn't really enjoy as we were out the door before it opened

much better than taking a shuttle van to other local hotels

very clean, nicely arranged room. great breakfast ! location is outstanding

stayed here for one night so we didn't see the surrounding area, however the shuttle was conveniently located

poor room service; the housekeeper came while we getting ready and stated that he will be back with

check in is at 3pm and check out is noon,they extend late check out until 1:30pm which was great

shuttle bus service was a disaster

it was definitely inconvenient to get my small kids dressed to go grab breakfast (too young to leave them while

since we were there for a basketball tournament it was nice to have laundry facilities and they were only $1

my bed, the laundry room etc.

there was a mishap with room service and i waited longer than expected, but she went above and beyond

pool was closed

gym and not a million miles away from the international terminal

great laundry facility

was under the understanding there was a hot tub and pool

breakfast was great just didn't have any meat

lack of enough handicap parking space at entrance.

very good breakfast. great pool.

no laundry

they had no breakfast,no laundry room .

the wifi was no good very slow didnt works well

this is my 2nd time there this summer and the pool wasn't open.

the pool was dirty, the bed comforter dirty and the bathroom not as clean as it should be

guest laundry services were not available

something in the room to explain how to use the facilities like the pool and laundry.

everything was great, staff lovely and welcoming, good choice at breakfast plentiful and delicious

we came during the pandemic so naturally we didn't get to use the breakfast or the pool (which is understandable

secondly the pool was closed and the kids were disappointed

excellent and timely shuttle service to airport

rooms were big and spacious, room service was good, easy parking.

bed was really comfy, the towels were high quality and dried you off quick, gym was ok

no room service

shuttle service, comfortable bedding and laminate floors.

love that there was a laundry available

we found a laundry room in the other building which had more of the sleeping rooms

nice place tucked away in the woods. loved it. pool. breakfast.

the pool was nice the staff at the front desk was very accommodating with whatever i needed

i liked the ease of checking in, and the promptness of room service.

wanted to do laundry and told the service is not same day

early check in not available for an arrival at 7

pool and spa were awesome , the staff was get friendly, breakfast was wonderful

price of food for room service. need more space for pet walking

i was disappointed the pool and bar wasn t open

smell in the room reminded me of soured laundry

the lack of porterage and room service

the rooms were emasculate. my daughters and her friends loved the pool.

young lady working at the bar area was amazing

had things out of the ordinary so no room service but we weren t expecting things to be up and running as

needs vending machine on 2nd floor next to laundry & ice machine

and $50 per night for a pet fee is outrageous when i've stayed in far nicer properties that charged a 50 one

small parking lot

parking and a microwave is needed at the breakfast station

it is not consider a pet

didn't like that there was wet, smelly clothing on the laundry area table for the entire week we were there,

the weekend, the doors to the laundry were open 100% of the time and carts were left in the hallway

not a lot of parking but ok

the parking lot was very dark at night, especially by back entrance.

i didn't see fried or hard boiled eggs. turkey sausage was g o o d.... closed pool :(

laundry was $2 a load

lobby, hallways, laundry & elevator were not cool

bentura picked me up with their shuttle service

very nice personel, good parking, good wifi

with our grandchildren and no availability for the pool was a complete disappointment

right beside the laundry room

laundry

same breakfast choices each day

the free breakfast is very very very skimpy.

nice staff. good wifi

everything!! except the dryers in the laundry room were not functioning.

functioning dryers in the laundry room.

a lot of the bath towels had hair on them, maybe a different material or better laundry for the hotel towels

really like the 55 inch hi-def tv in the rooms, the library, the laundry room, the location (nearby restaurants

laundry was clean and washer was better than mine at home, clothes didn't wrinkle

they had a laundry facility

the laundry room

didn't like walking so far fir tge laundry room though

laundry facilities are new and work well

they are coin laundry and that s an inconvenient but that s just for me

i ask for sheets i couldn t get them because he said laundry was closed and he couldn t go get the sheets

that covers the bottom half of bed was not clean, the bed sheets and covering was not clean, the laundry room

complimentary toothpaste and toothbrush was not available nor was any dirty laundry bags

the shuttle service. i had to wait an hour to be picked up at the airport.

the breakfast is always gone before 8 am ! only basic stuff is left

room assigned was over the laundry room and there was noise every 20 to 30 minutes for the dryers

had used drink cups, laundry room was located on the 7th floor, and parking lot was full and i was charged $14

i think their should be a laundry room on each floor,and you can smell dampness

cable tv did not work, the desk did not answer the calls and getting wifi access was way too

a king bed, and notified of bringing a pet

liked that they have a laundry room for the guests then i could do my laundry if i wanted

rooms, lack of children entertainment, lack of laundry items to purchase for use at laundry room & limited vegan

the laundry room only have one washer and dryer in second floor

the staff were all very kind, from the front desk to laundry to the cook at breakfast

has indoor pool and hot tub, laundry room and free breakfast

few minutes drive from the airport. guest laundry.

no trash bags in cans. no cups at sink. no dirty laundry plastic bag.

laundry services came in handy for my trip

told them in the morning and we had been put next to the laundry and that noise was industrial spinners spinning

the carpet was disgustingly filthy

there is a small market next to the reception area and even offers a self-service laundry room

breakfast at all times, staff service and laundry room availability.

room service is extremely efficient and delicious

the gym was excellent

smells like a locker gym room

laundry, i went to the counter to ask for quarters and they didn't have any for my $10

service to airport, complimentary breakfast, close proximity to restaurants, fitness, business, laundry and pool

was good not special but it was really good quick change service for coins when i needed to do laundry

elevator and guest laundry out of date

we were right behind the kitchen and near the laundry room

quiet, bar, food all the things needed right there. oh yeah the laundry well done.

due to the covid-19 the pool was close.

wish the restaurant and bar was open later than 10 pm on a friday

we did not choose to have breakfast at the hotel so i can't comment on that

kids loved the indoor pool and hot tub. spacious rooms. close to the highway.

no shuttle bus to international airport

the wifi didn t work my whole stay!!! and i kept asking

breakfast was phenomenal, free wifi, clean rooms and great location

spotlessly clean. close to the airport with great shuttle service.

including free breakfast, late afternoon cookies, a coffee/tea bar, gym, and seasonal outdoor pool

the room was great with adequate parking spaces.

the breakfast was not great

larger parking lot.

the one bedroom suite is very spacious and the kitchen was also spacious

very professional and overall awesome loved everything about this property even down to the breakfast

stand to have some more fresh fruit for breakfast and i wish the pool was open but otherwise perfect and would

complimentary breakfast that was very good

the common area was very nice, with comfortable furniture and highchairs for the kids

shuttle service was excellent. front desk clerk very friendly.

i had to constantly move my family's belongings and my kids i was not happy with

also being asked to go across the road to a gas station to get quarters for laundry machines

laundry facilities room had no ac ... room very hot after returning to remove clothes from dryer

there was only one clean towel in my room & i went to get more we were told laundry had just started and we

breakfast missed because of time location sketchy for comfort. felt unsafe

we had no towels so we used hand towels from the gym

there was not laundry facility available

no microwave, no laundry facility, no free breakfast, and too much for parking. ($20 day)

no room service the entire stay!!!!

didn't function on arrival, gave the kids a dirty room and then one where the key didn't work

the bar & grill has change alot with the prices but other everything was wonderful

desk were very nice- spacious room- loved that they had a laundry for the public- access to the computer center

free wifi

front desk twice for room service

the bar was very comfortable and convenient

a mom with 4 kids i did not feel safe walking through the parking

the staff was so accommodating especially jeff and leslie. room and pool were great.

breakfast, bar and pool area

i had a great experience with after hour food service, the bar staff, as well as the morning breakfast service

we also got free breakfast

only issue was the staff at breakfast

need to change name as it is easily confused with sonesta atlanta airport north (we took wrong shuttle first

i liked the rooms and the lobby. too cold to check out the pool area it was 30 degrees.

free shuttles run every 30 mins

issue with shuttle availavilty

restaurant / bar not open.

we called to ask if someone could come to get the dirty laundry and was told that room should have been out of

some of the breakfast items were not warm

it came equipped with a full kitchen and fireplace

has fireplace and pool also

everything good play area for kids. a variety of different areas basketball,grillin,etc.

they have a laundry area but it s also not well kept.

the parking

they tried to charge my card as soon as i pulled out of there parking lot

quick check in, parking right in front of my room

price to hight now and it's not all that the parking lot alway full can't park and no where to put your clothes