laundry facilities not working

place was very quiet i thought i was the only one on the floor i liked it because they have a laundry mat while

indoor pool and hot tub.. i loved it..

parking was horrible. too small for the amount of people that was there at that time.

parking was tight and the morning g front desk person was very rude and unfriendly

no breakfast.

wifi was out all night

the breakfast consisted of cereal and coffee

no coffee, breakfast and snack machine empty

shots at night, cigarette burns in bedding in a no smoking room

the staff was excellent. the breakfast was pretty decent and the location was good

was a little disappointed that the pool was unavailable, but glad we could go across to the sister location and

breakfast was disappointing

location of the hotel was great, the breakfast was also delicious, and i was pleasantly surprised that the room

great, the breakfast was also delicious, and i was pleasantly surprised that the room had a small kitchenette

location, hot breakfast, pool was open, comfy bed

breakfast was good, rooms were clean and comfortable, staff was very friendly and accommodating,

that the pool was closed due to the pandemic

very clean no complaints breakfast was delicious

the hot breakfast was really good

said there was a guest laundry

breakfast ended at 8:40 instead of 9

the pool

swimming pool is out of order for renovation

wifi service wasn't the best. there is always room for growth

maybe the parking lot could be a bit larger.

breakfast options were exceptional

better breakfast i understand about the covid but maybe a few boiled eggs and yogurt and

a minor issue, but i would like to have seen napkins or a place to hang a towel near the kitchenette sink, and

com but site hadn't responded yet ( bad connection with wifi comfort suites) so lucy charged me $125

i was put on the 1st floor by front desk and awakened by loud banging noise as if i was by the laundry room

no laundry machine

no guest laundry

are lots of people roaming the parking lot and i am pretty sure they are not guest

wasn t an ice machine on my floor, the 4th, i didn t like the small gym and how open it was, it seemed to

very thankful for the laundry onsite, due to being in town at a basketball tournament and needed uniforms washed

laundry facility and the room was always well cleaned

i really liked the pool and gym area

room was very clean and spacious, plenty of parking, and (if not a busy time of day) easy on and off the highway

parking was great and the room was gorgeous

no laundry facility or other amenities

were all off the beds and standing up, there was a beer bottle on the tv stand, there was a laundry cart in the

was not clean to standard and dingy laundry carpet had a stench staff was rude and shuttle driver was on a break

swimming pool under renovations. only coffe in room, no tea. no breakfast in lunch lobby.

even tho its covid the breakfast could be packaged and taken up to the rooms or charge a fee for room

very clean room, big car park, laundry room in the corridor.

almost $200 to get woken frequently in the middle of the night by people in the adjacent laundry room

the beds are hard, the blankets and pillows were paper thin and there was a used bar of soap in the shower

the shuttle situation was tight, but i expect they know when the busy hours are for travelers.

the shuttle arrived at 6am and 2 shuttles came to collect 15 people waiting

i wanted to do laundry

the wifi was very bad. it was so slow that it was useless.

the dead roach in the floor and children running around in the gym and the pool area unattended

that they serve breakfast, and the bar was open.

no room service

free shuttle to the airport

three adults. king with sofa sleeper was just the couch. no pull out couch.

room service was easy and quick

the staff and the shuttle service was very fast also because i had to be on time for a meeting related an event

shuttle from the airport to the hotel

one laundry room that had one dryer and one washer for the whole hotel

room was over the laundry room so our room would vibrate when the dryer was in use

to airport with a free shuttle

love the service i received when my granddaughter left her gymnastics leo for competition, i called, and i

very close to the airport and provided free shuttle to the airport 24 hours

i did my laundry there for like $2

the laundry facilities were inadequate. less choice of breakfast

laundry clean and affordable

guest laundry, shuttle service to the airport

dryer in guest laundry, not hot enough

my room was on top of the laundry room, and the whole room was shaking.

laundry room not open to guests.

breakfast was great, the room was very clean, laundry was very white and smelled clean and ms vicky was friendly

the staff24 hour laundry

didn't get breakfast,we got there at 8:30 and they had cleaned up everything

clean breakfast was adequate laundry was available

there's a ticket that gives you the option for laundry and drycleaners

breakfast was not as advertised. fitness center was not accessible. wifi kept going in and out.

the bed was a little uncomfy but having to sleep with my 3 kids could play a part in that. lol

we enjoyed the breakfast and all that was available. the staff was very friendly

the breakfast buffet was outstanding, everything was cooked well and they even had smoked salmon that

toys and trash everywhere from kids

location and shuttle service!

staff,room, restaurant and breakfast

we could not enjoy the pool because it was filled with loud unsupervised kids and teenagers throughout g

the location could of been much better. also, the pool was not open.

the pool was closed.

the pool and the downstairs area wasn't open due to covid 19 but other than that excellent!!

on saturday night was a little rude , i think she was a little overwhelmed at how packed the parking lot was,

pet friendly

was horrible the eggs only and the pillows was to soft or just worn out and no outdoor pool only the indoor pool

great staff and good breakfast

shuttle only from and to domestic part of the airport

they allowed me to park my car for two days and provided a shuttle to drop and pick me up from the airport

the pool was freeezing but once in, we enjoyed ourselves

no laundry room

no laundry room and waffle

convenient, with breakfast included

the shower wasn t working at the swimming pool.

bed, gym and pool were great for relaxing

wish the restaurant and bar area was open but due to covid i wasn t but that s okay still had a million

pool appeared a bit cloudy

the pool and fire pit outside

the power went out during our stay and we left home because of that reason my kids has virtual school which

the equipment in the gym is old and broken. also the gym is very small and only can fit 4-5 ppl

dirty laundry left outside the room next to mine all night

wifi was absolutely the best and fastest i have had on any hotels i have stayed

breakfast was over too early

also free parking made it the main attraction for me

one of your employee was rude to a person in the breakfast area

no laundry facility, no microwave in room

no laundry

laundry a must

no laundry room, no microwave, poor breakfast

you need laundry on site for people who travel for work. laundry mats are not safe

no pool no laundry no breakfast for the price.

the website said there was a coin laundry, room service, and a restaurant that was open all day, which were

shuttle is not really an option if you have kids and many luggages

put you need to add kids meal for reasonable price

had a couple with kids in the room right next door to me and the kids were being kids and making noise, which

air conditioner squeaked constantly and our room which was on the first floor backed up to the laundry room so

location, size of suite, laundry amenities.

loved the location, free shuttle bus service to the airport and the free breakfast

1 teeny, tiny bar of soap for toiletries when pictures had nice ones on website

we walked across the road to the wyndham and spent an enjoyable evening at the bar and dining there

no place to wash clothes on site. laundry is not offer by the hotel.

the hallway was lined up with dirty laundry and they charged me for 2 cars when it was one

a bar by the pool would be

the location was close to that airport, the shuttle was quick and on time

the front desk to the bar to everyone i saw in passing - truly the kindest folks work here

laundry services were not available

food and drinks at the bar were good as well

wifi didn t work on my devices

clean rooms, comfortable bed, great gym equipment, close the airport, ev charging stations

liked that free wifi was provided, that a courtesy ride to the sky train was 24 hours (so helpful

staff acted like we were in their way in the laundry room and when we let them know about the laundry room issues

room had a pet odor and a wet spot on the carpet, which my first assumption was a dog pee spot

not convenient for international terminal - no direct shuttle

much better than taking a shuttle van to other local hotels

location, ease of check in/out, nice rooms. no complaints at all. oh and free wifi

the next morning we decided room service is the way to go so left the cars out for breakfast to arrive at 7-7

close to the airport and eateries. shuttle to the airport

there s no room service or complimentary breakfast

hotel seems targeted more towards the business traveller as they don't have a shuttle from the airport and expect

the food options at the bar were a little disappointing but still i was very happy with my stay

my bed, the laundry room etc.

since we were there for a basketball tournament it was nice to have laundry facilities and they were only $1

pool was closed

lack of restaurant for kids. nice restaurant was pricey for kids.

both their webpage and booking.com say free airport shuttle is offered (it clearly states

they had no breakfast,no laundry room .

no laundry

the pool was dirty an no one wanted too get in

no breakfast, no parking, lot so small

the room condition is too humid and not east to access to wifi.

only one elevator was in service the gym tv's needed to be fixed (did not work)

immaculate, customer service was excellent and the proximity to the airport and the free shuttle was awesome

the gym

i didn t get a chance to checkout the bar or the hotel s food, however i was told by another guest that

wifi was intermittent, meaning the connection would cut out

i ask for sheets i couldn t get them because he said laundry was closed and he couldn t go get the sheets

complimentary toothpaste and toothbrush was not available nor was any dirty laundry bags

that covers the bottom half of bed was not clean, the bed sheets and covering was not clean, the laundry room

the shuttle service. i had to wait an hour to be picked up at the airport.

excellent breakfast worker was extremely efficient and always cleaning area.

lobby, hallways, laundry & elevator were not cool

laundry was $2 a load

i loved the breakfast and the wifi service.

love that we had plenty of room with our kids to have the “living room” & we had the bedroom

room service was amazing! staff was amazing!

really like the 55 inch hi-def tv in the rooms, the library, the laundry room, the location (nearby restaurants

clean rooms, laundry facilities and breakfast,over and above what we expected

they have laundry services however, change is imperative for both washer and dryer

functioning dryers in the laundry room.

laundry was clean and washer was better than mine at home, clothes didn't wrinkle

laundry room was helpful on this trip

didn't like walking so far fir tge laundry room though

they are coin laundry and that s an inconvenient but that s just for me

laundry room and elevator was out of order

laundry facilities are new and work well

had used drink cups, laundry room was located on the 7th floor, and parking lot was full and i was charged $14

room assigned was over the laundry room and there was noise every 20 to 30 minutes for the dryers

i think their should be a laundry room on each floor,and you can smell dampness

cable tv did not work, the desk did not answer the calls and getting wifi access was way too

slight wait for bar to get a bottle of soda for mix a drink

has indoor pool and hot tub, laundry room and free breakfast

the laundry room only have one washer and dryer in second floor

rooms, lack of children entertainment, lack of laundry items to purchase for use at laundry room & limited vegan

liked that they have a laundry room for the guests then i could do my laundry if i wanted

the staff were all very kind, from the front desk to laundry to the cook at breakfast

breakfast at all times, staff service and laundry room availability.

there is a small market next to the reception area and even offers a self-service laundry room

easy checki in. close to the airport. airport shuttle

indoor was not in service, early check in was not ready and the refrigerator was not properly working

it was super close to the airport with an easy shuttle to get us there exactly when we needed to be

laundry services came in handy for my trip

no trash bags in cans. no cups at sink. no dirty laundry plastic bag.

few minutes drive from the airport. guest laundry.

told them in the morning and we had been put next to the laundry and that noise was industrial spinners spinning

very clean room, comfortable bed, hot breakfast, pool and jacuzzi

elevator and guest laundry out of date

great people that run this place, friendly. i loved how the room smelled of fresh laundry.

open -pull the latch i said i tried -well then it must not be open then -very disappointed child -laundry

we were right behind the kitchen and near the laundry room

service to airport, complimentary breakfast, close proximity to restaurants, fitness, business, laundry and pool

quiet, bar, food all the things needed right there. oh yeah the laundry well done.

hotel employee driving the shuttle was always on time

due to the covid-19 the pool was close.

stable wifi, no restaurant, breakfast catering by lovely couple, with plastic spoons and folks

was disappointed that the gym only had three working exercise machines and the pool was far too cold to enjoy

thing i didn't not like from this hotel is probably the parking

breakfast space and waiting areas, gym and restrooms at 1st floor were clean and comfortable

the wifi sucks, no other way to describe it

along with the front desk person that greeted us and the shuttle guy in the morning

the ac in room 314 wasn't working properly and the wifi was problematic

the pool wasn't working.

i love this place breakfast was very nice

the breakfast could be more hotter

the kitchen was not completely stocked with utensils

brandon took us to our parking spot and helped us unload our bags and made sure

laundry facilities room had no ac ... room very hot after returning to remove clothes from dryer

also being asked to go across the road to a gas station to get quarters for laundry machines

there was only one clean towel in my room & i went to get more we were told laundry had just started and we

hotel gym was great with cold water dispenser

close to airport. provides shuttle.

pool was closed

the pool was clean and

the parking was free, location close to the airport and restaurants. hotel was clean and quiet.

close to airport with free shuttle.

pool could be bigger.

no microwave, no laundry facility, no free breakfast, and too much for parking. ($20 day)

there was not laundry facility available

pool was closed

room service busted into my room twice while i was sleeping and it pushed me off

i love the gym and sitting at the pool.

desk were very nice- spacious room- loved that they had a laundry for the public- access to the computer center

a long ride to get there and plan on spending the weekend poolside ,our weekend was ruined, my kids was disappointed

was ok except no cleaning of my room was done i had kids so i was expecting them to come and clean up

pool and hot tub were closed, but not listed when booking

it sucked that the bar wasn't opened, but i definitely understand with what is going on (covid); maybe next

we loved the breakfast. the breakfast was fantastic!

they have an indoor pool (would have been nice to have a jacuzzi/spa tub there)

the pool was okay, i wish it were more heated but room temperature wasn t to bad!

the breakfast was amazing!

excellent breakfast buffet.

pool was closed, there was no coffee available, no food avaliable and there was a full day charge

they string some story that the bar is temporary closed

were some amenities not available such as the bar due to lack of liquor license but the staff tried accommodate

restaurant / bar not open.

we really appreciated the complimentary shuttle service as well

we called to ask if someone could come to get the dirty laundry and was told that room should have been out of

breakfast

has fireplace and pool also

everything good play area for kids. a variety of different areas basketball,grillin,etc.

the gym facility and swimming pool were great.

i did not like about the hotel was the vending machines were broken in they stole my money the laundry machine

every-time we asked for towels we were told the laundry isn t done yet, we will bring them to your room

the leftover used laundry and some of the worker attitudes.

both the dryers in the laundry weren't working, when laundry was a factor in choosing the hotel, and the laundry

the front desk could not provide quarters for the on-site laundry; no change machine

king room, spacious bathroom/shower, super comfortable bed, good breakfast, laundry facilities, clean

there was a laundry room for guests to wash which was a nice amenity

breakfast wasn't the best.

were disappointed to find the pool closed and chained shut

nice hotel, close to the airport, super friendly staff, shuttle service, free parking, gym, good rooms, very

they have a laundry area but it s also not well kept.

don't bring kids, or much else

quick check in, parking right in front of my room

the parking

they tried to charge my card as soon as i pulled out of there parking lot

great laundry facility

parking, easy access to hotel

breakfast

breakfast buffet was back

the pool and breakfast

needs vending machine on 2nd floor next to laundry & ice machine

free wifi worked well

i managed to get some cereal for the kids and pancakes

bed pool breakfast

really enjoyed the breakfast and the pool! the staff was great