wifi in the lodge we stayed in, someones false eyelashes still in shower from previous guests,

information in room informing you of room service and breakfast times

breakfast were of a very good standard, the staff were friendly and engaging and there was good parking for our

were super attentive, they were really good with the kids

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and

laundry service timing is vague and uncertain. makes planning for laundry tricky

amazing hotel, friendly staff, comfortable rooms and late check out

we had room service dinner and it was great

lots of car parking space. good sized rooms with comfortable beds. breakfast is exceptional.

there s a kids play park right across the road which was perfect for our toddler

plenty of parking and friendly staff

plenty of parking and a nice walk to the beach

great location, lovely breakfast and evening meal. very friendly. nice off-road parking

excellent breakfast choice with high quality items nicely cooked and presented

location was perfect, plenty of parking and near the beach

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

laundry service. shower. cleaning

were told at reception we could use the pool till 8 pm to be told once there that kids were not aloud in after

noisy next door..and given room service late

early check in

the wonderful friendly receptionist immediately offered me a towel to dry myself off and a laundry bag for my

paper thin walls , no facility to change money, no lift no laundry facilities

room service was great

bar area was well organised and well stocked

staff and service excellent. bar and restaurant area are modern and stylish.

we had a lot of laundry piled up outside our room for a lot of our stay.

we could also hear what sounded like laundry equipment below/nearby the room during the night time period

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

on arrival past the checkin time we were surrounded with laundry bags and trolleys and this was the case every

spacious room for a family which we accessed outside the hotel near the laundry area

laundry in corridors from cleaning rooms

the only aspect we didn't like was the laundry piles near the lift.

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

staff took care of some laundry for us which was helpful

breakfast staff bar staff and the cleaners were fantastic but the reception staff were miserable

receptionist who booked the accommodation rang they said there were issues with housekeeping and laundry and we

dirty laundry left in room and carpet not hoovered

laundry all over the floors for hours throughout the day

50 when they called on my phone to say they would need to cancel my booking because the had a laundry issue

convenient location for the golf event

gorgeous hotel, food breakfast and dinner excellent, staff charming/

did not like the glass tables at breakfast, makes it a very noisy meal with all hard surfaces

ambience to hotel lovely position and bar and lounge area very good - staff extremely attentive also the bathroom

from the spa services hotel room and of course the staff are a real asset to the overall experience

at breakfast for continental breakfast a little disappointing - i would have liked a bigger choice of

aircon; very hard to find somewhere in the room to dry laundry; minibar was barely below room temperature; some

the laundry service is reasonable so don t overpack

and my two small grandsons was exceptional and the view from all three windows over royal troon golf course and

breakfast with lots of options

lots of parking, very helpful and friendly staff.

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath

well kept gardens and exquisite rooms with plenty of parking available

there was a good choice for breakfast - cereals, continental, toast

free parking outside your door

breakfast was nice, early check in and staff were attentive.

thing was my room was above the bar so a little noisy and i think near the laundry i kept hearing a noise like

rooms and food were great. a good location for all the local golf courses

a warm welcome the staff are very friendly and easy to get on with and the food is excellent easy parking and

fabulous breakfast

we brought our pet dog along and were made very welcome

great location, close to the beach, with walk, near royal troon for golf and close to thel town

the meals in the dining room and bar were

fantastic location. beach view. brilliant for any golf enthusiast.

the property was lovely & clean enough parking spaces to park at hotel.

the wifi seemed to be a problem all around scotland?

very clean comfortable apartment staff very helpful and friendly secure parking

only downfall was couldn t access the wifi in lodge

the small kitchen was modern and well equipped

couldn't door more for me, the room was spotless and internet, tv's and kitchen facilities were all top notch

apartment was spacious and the kitchen was very useful

good parking, lovely room, good food and friendly staff. lovely breakfast.

we were really pleasantly surprised and amazed by the whole experience - easy parking outside in the free hotel

confusion regarding front desk info & room service

convenience of location to the golf courses i played.

to find , safe free parking and quiet location

the bar and spa areas are worth the visit

would have been nice to have a swimming pool for guests not on a spa day.

also the jets not all worked in pool

breakfast was absolutely perfect ud83dudc4c, staff were very friendly service was amazing, wee were

5 is noisy with the fans over the kitchen and i come to this hotel for the peace and quiet so i was

room was directly opposite the laundry room which was busy

laundry directly across from the room was a bit off-putting

it is next to the laundry room & lift

bed clean very very nice helpfull staff evening meal very good a bit pricey lovely breakfast great

golf course and pond

laundry scattered around corridors

laundry cart (full of used sheets) was left outside our room for the duration of our stay

we were in a room this time across from the laundry which i have to say is very very noisy so early in the

noise in my room was loud at all hours must have been a laundry room next door or underneath

laundry room doors were left lying open which was a bit unsightly

had asked for an early check in at 12,as had a wedding nearby at 1

have breakfast but i did have dinner so i can vouch for the tasty food

in the bar area we seen cobwebs which kinda put me off sitting there

can't add room service to your bill.

had a set of bunk beds shoved in our room which made the room a little claustrophobic and no room service was

clean rooms, secure parking, the location was perfect for us, staff were lovely and friendly and would help with

need to leave too early to enjoy breakfast, but the hotelier provided us with a 'take-away' breakfast due to

good on street parking, friendly atmosphere, good full breakfast

wifi and phone worked ok in the bedroom (where we were confined to), but in the bar was neither

warm room on a cold night, nice breakfast, friendly staff, lovely bar.

cocktail bar and room at the back with more seats and pool table

easy access to wifi

convenient free on street parking

need it but if we took the car next time i would have to check what parking was available

on street parking could have been more secure.

above staff t break area some of the language was bad then all the pick ups and drop offs for laundry and rubbish

place is pet friendly which is a must when intend to travel with my

old manor house set in beautiful grounds including a golf course

at the end of a forest road and overlooking golf links and a lake

ample parking space close to hotel entrance