cost of drinks were quite high especially the wine. the spa pool was not accessible to children.

he was working behind the bar at the time and we asked him about the renovations and told him we were getting

staff, food, room and plenty of parking

breakfast and dinner excellent staff were very helpful and friendly very good service all round and

woken up really early when fans switched on, suspect for kitchens

wifi alittle weak in rooms

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

light not working on mirror in bathroom looks like there is a leak in bathroom had to go ask for wifi codes no

wifi at all in the rooms , tv doesn t work

information in room informing you of room service and breakfast times

laundry service timing is vague and uncertain. makes planning for laundry tricky

lack of wifi in the room

amazing hotel, friendly staff, comfortable rooms and late check out

breakfast excellent, location good, room was comfortable and clean and staff very friendly.

bar and breakfast really good

wifi a tad slow for business users in the ground floor accommodation.

realise when booking this hotel that the gym, and spa and pool offsite

clean & spacious rooms with en suite. friendly & welcoming staff. restaurant & bar on site.

over priced drinks from the bar and waitresses at breakfast very grumpy but over all a great

the spa and swimming facilities , at another location which is not convenient

car parking was an issue over the busy periods

staff were welcoming and helpful and both dinner and breakfast were delicious

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was

we had a some great drinks in the bar and a wonderful meal in the restaurant

a very narrow choice of spirits in the bar with no blended whisky choice for those of us who enjoy a mixer in

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

laundry service. shower. cleaning

the most beautiful hotel, great room service beautiful room. the most comfy bed.

they are an eco-friendly hotel with lots to offer such as a gym, spa facilities, dining area and bar open 24/

meals (restaurant & room service) were very good and promptly provided

on arrival past the checkin time we were surrounded with laundry bags and trolleys and this was the case every

also no privacy in back room as it s near the laundry for the staff to enter and i got a fright when getting

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

we could also hear what sounded like laundry equipment below/nearby the room during the night time period

spacious room for a family which we accessed outside the hotel near the laundry area

laundry in corridors from cleaning rooms

staff took care of some laundry for us which was helpful

the only aspect we didn't like was the laundry piles near the lift.

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

only issue was the bar is quite expensive but other wise very good

for one night everything was great staff evening meal and breakfast would definitely recommend the hotel and i

friendly staff, cosy rooms, nice location, free wifi, excellent dinner menu.

on the first night i asked for room service after an horrendous journey due to the flooding

ideally placed for my needs. ample parking for bigger vans.

chelsea on the bar and the breakfast waitress were both really pleasant

the room was very spacious with plenty of room to work and use the wifi

floorboards my pet hate shower handle very stiff to turn no lift no help or interest on arrival at

bar didn't stock ud83dude22 my favourite edinburgh raspberry gin

i could not get a wifi signal in my room (number 14). i could in the bar area.

the wifi was pretty slow and would cut out occasionally.

clean rooms, secure parking, the location was perfect for us, staff were lovely and friendly and would help with

car parking was limited but adequate.

wifi and phone worked ok in the bedroom (where we were confined to), but in the bar was neither

couldn t find wifi or use remote for tv, to be fair didn t go find staff to ask for help.

breakfast was excellent

my husband and adult sons enjoyed the bar downstairs just as much

nice little bar with in expensive drinks

central location with good parking

easy access to wifi

no off street parking

above staff t break area some of the language was bad then all the pick ups and drop offs for laundry and rubbish

the bar closed at 10pm, but this was tempered by room service after this time.

wifi reception is a bit hit and miss and as we stayed for three days we would have liked some

golf course good except for the silly 13th hole!

nice to have the pool as well and we enjoyed sitting on the wee balcony in our very spacious room