breakfast was acceptable, but nothing to enthuse about.

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces

there are restaurants and a bar within the hotel

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

breakfast was wonderful, nice presentation and very tasty

breakfast was wonderful

the breakfast and they was very helpful

they have a small hotel bar with 1 beer on tap

courteous staff, reasonable, pet friendly and comforts of home

gym needs some maintenance

also, do not use the laundry services

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

didn't work in our door the first time, and our room was directly over the exhaust fans from the kitchen, which

location is not kid friendly, no nearby restarants / kids fun places.

the pool was heated my granddaughters loved that and while they were playing in the pool i relaxed in

the kids room was as bad and cleaned quick and no more problems so they did not have to move to another

breakfast was great

the parking lot is a bit tight along the front.

parking lot was full overnight

no indoor pool or jacuzzi

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

oh and laundry room, i was able to leave with all our clothes washed

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

breakfast was great with fresh and hot selections

there was one large room with a comfy sofa and a kitchenette

the laundry facility is a joke the machines don't work!

lastly the laundry room could use some updating as one washing machine and one dryer was broken

the breakfast was amazing

early check in

loud kids above the room waiting over an hour for sheets on checkin, holes on sheets and curtains

shower tiles could have been cleaner, no laundry bag

food options available on site, pet friendly (for $75 fee), and free cookie at check-in.

the gym was spacious, and the restaurant was lovely for breakfast.

i love the atmosphere in the lobby. my kids loved the warm cookies at arrival

wifi never worked and no housekeeping

business center is not open and the laundry room is not available

i would encourage better security or a policy that parents must watch kids

the bar and food area was poor, when asked for the breakfast they were old of product

kids putting towels into the pool

was a bit crowded with young kids running around while parents sat in the lounge drinking

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

no wifi and no tv. this was told after i had already booked and checked in.

the room was very nice, the staff was friendly, and the breakfast was excellent

breakfast was not super delicious -

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

only complaint is the main entrance to the actual parking lot is a bit weird because if you re coming from

night there was some kids screaming all over the place, it was 12 midnight and nobody from the staff addressed

the carpet within the room (room 125) a roach came from underneath the fridge in one of our room (kids room 12

need more towels in the pool area . kids need not be allowed at night at pool period

very clean and the kids enjoyed the breakfast

breakfast was good, hotel very clean, room clean and smelt fresh, helpful staff.

housekeeping never removed the used bar of soap from the shower, which was the tell tale sign that the bathroom

need more towels in the pool area . kids need not be allowed at night at pool period

i like the grill outside, the gym, breakfast, laundry, location.

breakfast is good, spacy rooms and the hotel has guest laundry which is meaningful for long stay

all in all pretty good. laundry was a little pricey.

loved having the workout room and while i didn t need the laundry room, i m sure it would be helpful to

employees were very nice and helpful providing us with extra towels, help with the guest laundry and information

the restaurant was closed, no laundry, no real store, nothing to charge so much for

no laundry facilities on site 2

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

for longer stays, a fridge/microwave or laundry facilities would've been helpful

though we didn't need to use them, it was nice to have a laundry room on premise

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

comfortable and well equipped with a refrigerator/freezer, microwave, coffeemaker and a stocked kitchenette

clean and friendly staff, i ll definitely be returning hopefully by that time the gym and pool will be open

parking was easy

the kitchenette had a clogged sink

also, it was nice to be able to have a hot breakfast to start our

close to a restaurant and close to place i had to go. also on site parking and breakfast

not enough breakfast due to flag football kids

the gym was nice

the front staffs were nice trying to deal with laundry problem

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

quarters or a coin machine should be available for clients doing laundry

breakfast is good, they have a fitness center and a laundry room, and the rooms are just perfectly sized for

no laundry/dry cleaning services

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry facilities no store to purchase

rooms and pool/gym are the beast features about this hotel

clean great pool

way to get ice for a beverage is by going to the front desk and having them get it from their kitchen

and their breakfast was very good

this is also a pet friendly hotel

breakfast and parking lot price (should be free)

the pool was also nice and it was nice to be able to swim in the winter

their dryer was broken so they dried my laundry for me

booking you told me there was a pool n gym open the pool nor the gym was available the bar nor restaurant was

the pool and the bar

kids loved the pool

nice pool and comfy beds

cleanliness and gym were great

nice gym

when traveling with kids a pool is a most

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

that does not provide laundry service

the bed was absolutely comfortable and the laundry service a plus!!

minor imperfection - no dirty laundry bags.

room service trays picked up outside doors the entire 3 days

the pool is beautiful

the offset double doors plus the laundry carts are impossible to get around

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

breakfast was wonderful. room was comfortable and very nice.

pool was under repair (not too good when you have kids)

loved kitchenette with utensils, plates, even salt and pepper

spacious rooms with a real kitchen, comfortable living area, including couch and a great bed

breakfast area was so nice, it felt like we were eating in a gourmet coffee shop

has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop

could have had better breakfast options

wifi could have been faster and we needed more hangers in the closet!

everything... especially the pool, the firepit and the lounge area inside and out

great pet friendly property.

convenient to have a small kitchen

pool (looked bigger on website), trash around the pool and basketball court, room didn t seem

no laundry service on the weekends.

only 2 machines in the gym worked, you share a pool and gym with the hilton homewood suites

one of the hotel staff at the bar was really rude

room clean, great mattress & decor. loved bar area & ate there. the car guys were so nice too.

room service a bit pricey and the restaurant needs more options

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of

we were located above the laundry and it was somewhat noisy.

laundry room which were an added bonus

location, breakfast, laundry room, and location to restaurants and stores.

the laundry room was clean, dust free and in good working order with two washers and dryers for guests

laundry and a pool was available

useful guest laundry facility

hated the laundry area

laundry was efficient

didn't like we had to walk over to the main hilton for the bar and pool

laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

it was so perfect until i heard kids banging, and jumping around in the next room over

the pool and gym were a plus. the bed was comfortable. the room was huge!

sounded like a lot of kids

no jacuzzi. pool closed.

laundry services

also extra facilities for individual laundry and a well equipped gym

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

free wifi and free parking were appreciated

the wings at the bar during happy hour were delicious

everything. pleasant employees. good breakfast.

the pool but we understand

the breakfast bar food was fresh and hot

due to covid pool is closed

loved having the bar open for evening drinks and munchies after a long day

finally, three days later they 'discovered' it in their laundry

lack of laundry facilities no late checking out less food choices for breakfast

have to pay for gym and pool access when you don t use it and microwaves and refrigerators are not included

underused gem beautiful pool and jacuzzi

room service tried to come into the my room 236 and didn t knock, didn t have my room key

good breakfast too

having a full kitchen was especially convenient as well as free breakfast included

i thought about using the swimming pool but it did not look very clean

the online pictures that sold me on the room was the kitchen and sliding glass

great breakfast buffet

laundry was inconvenient because of lack of quarters at the front desk

gym did not open until 9am

breakfast was awesome

i stayed in many embassy suites a few years ago rooms were bigger and there was a real kitchen

embassy suites was quiet, clean and offered an amazing breakfast.

spa not working laundry facilities without detergent available

room service only upon request

we ordered room service

the bartender at the bar was phenomenal!!! room was cozy food was great location was perfect

lots to do in the surrounding area, then back to hotel to relax in the pool and hot tub

advertised online as 'pet friendly'

only complaint is the size of the parking lot, there aren't many spots when staying at the hotel for a convention

we had a difficult time gaining access to the wifi network

parking lot was full, so had to park car at bob evans for awhile

location was convenient, parking was difficult

quiet location, nice neighbourhood, ample parking lots

has a free parking lot.

parking was free, area around the hotel was quiet on a weekday

no free compliment breakfast.

no access to pool dinner took two hours before we received our food

the laundry room was convenient

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

needs to open up the pool

kitchenette great

ladies with very loud music and drunk i was very upset that i couldn't enjoy that moment with the kids

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

no laundry room and valet parking only

room service food was excellent and service was quick and gracious

room service with missing sausages

wish you had a bigger, better gym,

business center,laundry facilities

laundry facilities on premises. great gym and pool staff was amazing

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

laundry facilities on premises. great gym and pool staff was amazing

gym closed too early

room service was also quick and the food was delicious

clean, comfortable, great lobby, coffee in the morning, large gym

and, great gym when i get the chance to use it

gave me the wrong room the room i ordered had a stove top kitchen and this room had no view for the price i pad

room, carpet was badly stained

love how the restaurant and spa are located near the hotel.

very nice location. loved the outdoor patio. breakfast bar was very nice

did not eat breakfast.

golf course view, lovely rear deck

liked there was a spa on site just didn't get a chance to utilize it

they said they lost their laundry service and had no clean sheets for a room for me

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

the kitchen was well equipped

a portion of the carpet in our room was damaged and 1 of us stepped on an exposed tack

pool, fitness, laundry

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

kids fighting in pool

wifi didn t always work in my room which was a problem

free breakfast, free parking huge nice clean rooms

kitchen sink, stove, large refrigerator, free laundry

i had to think of one thing i would say the gym/laundry could have been cooler but that is really pushing it

free laundry,has a weight room and the rooms have all the dishes you need for cooking and if it's not

the laundry room and the bathroom was spectacular. the soap was the best ever!!

the uniqueness of the free laundry.

charging exorbitant pet fees

were there for a gymnastic competition and the location was spot on

i wished they had an outdoor pool.

great attention, comfortable beds, all clean. indoor pool great for this winter.

pool wasn't ready for the first few hours

laundry charges are too expensive

are staying here again for christmas we have family in the area and like to book a hotel with kids its just more

room design layout private pool sessions clean great staff good breakfast

pool area was nice and clean and they also had a game room to keep the kids occupied

adequate parking

laundry room has a fully stocked vending machine close by

the laundry room dryer didn't work.

very close, walking distance, i don t like that there is no more free breakfast, and the laundry facilities

had laundry and breakfast service but cut it out, which makes a formerly convient stay

police and informed them, and they started looking at other places and eventually found it in a laundry room

was nothing to comment except that there were no laundry facilities at the hotel

one of the towels was so worth it had a piece missing, there was just one cup for coffee, no laundry bag, no

super clean, spacious, with a restaurant and rooftop bar on site.

late at night when your kids are hungry for some pretzels or chips there wasn’t really much we could do

pet friendly aspect is wonderful for pet owners

pool not open yet

the complimentary breakfast was great

breakfast was fine.

clean bed , bathroom and kitchen

the breakfast was very good and tasty, a large selection

i hope this comment will help the hotel carefully monitor the laundry better

on the shower curtain, towels left outside the laundry chute, holes in the wall in the hallway, door was hard

opted to be 'green' by not having any laundry / cleaning while there

of free wifi & self laundry

pool was great for kids. 3'-5' deep

location, rooftop pool. thoughtful details (roomservice, laundry room). very friendly staff.

loved having a coin laundry on my floor, made it so easy to wash everything

noises from outside, probably from the laundry room.

laundry service available on 12the floor

location is very central. nice suite in the center of philadelphia. laundry room is a plus.

spa

we ended up getting room service and we had a fabulous meal

breakfast was superb!

room service was wonderful and delicious

not have breakfast, but the gratis coffee was delicious

on-site laundry was clean and easy to use

pets (even though i did not bring mine this visit), close to an event i was attending, clean and

room was peaceful and clean with a luxury kitchen

pool

kitchen had everything we needed to prepare a meal

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

friendly staff. good facilities including laundry.

they had a swimming pool, a laundry room, and a gym

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

the rooftop pool was really a pleasure. they havea good gym.

i'm unclear on the laundry facilities &if they're made available for guests to use or if it's a service that

was so kind and even gave us change out of her own money to exchange out dollars, so we could do laundry

we were near a laundry shoot so that could have been the source of most of the noise

laundry vent out the front of the building

able to do laundry without delays.

beautiful spa and pool open from 5am-10pm daily

the view was beautiful , the bar the library was terrific as well

room service

the spa messed up the facial requested.

just had problem with room service but hotel fixed issue and it was all good.

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

fitness was closed and breakfast grab bag was lackluster.

also a group of hockey families let their kids set up little hockey nets and run around playing loudly where

wish the gym & pool was open and free breakfast

the gym access should be by key, not having to be let in by

around 12 on saturday and was very happy to get into my room (thank you) but there were piles of laundry all up

me with what is quite possible the worst bottle opener in the world from what looked like a kids fisher price

breakfast was so fresh and amazing

the quiet time for a date weekend away from the kids

all of the staff we dealt with from valet to front desk to bar tenders were super friendly

the lady worked at the breakfast restaurant was especially very friendly and nice

the $49 charge for valet parking is a bit much. and there is a charge to use their wifi.

we were forced to order room service after 10:30 pm and could not eat at the bar (where we wanted to hang out

such a nice property. the breakfast was yummy!

wifi was not included in the hotel rate, which seemed a bit stingy on the hotel's end

the laundry room was broken and they offered use of a suite with a machine or a free wash externally

the property doesn't have laundry .

room at low level next to laundry, noizy fridge,

super location, clean, quiet, laundry.

location is great and friendly staff. i also appreciated the free laundry facility.

we had the ability to do laundry, which was amazing

surprised by all of the extras this hotel offered such as free water on every floor, free guest laundry, free

so convient, we were on a 2 week vacation around the wast coast and was going to try to find a laundry mate but

on a roadtrip and only stayed 1 night in this hotel, so we were very happy that they have free laundry service

liked extras laundry,iced water,cofee,drinks in loby

has this hotel heard of laundry softener

they are pet friendly, have a great staff and a very convenient location for shopping or eating

wifi didnt like the fact you needed to sign up to joining sofitel membership to be able to use

location, new bar area.

room service was among the best i have seen

i thought it was nice to have a gym and a wine get together every night is awesome

the bar is amazing

cool vibe. accommodating and friendly staff. great view. tasty room service.

i didn't eat breakfast.

booked the king room with the spa bath and it didn’t disappoint what so ever

loved having access to laundry machines

the lobby is open at night with food, drinks, and games. room service was excellent.

were not advised of the early check in fee of $75

no room service available

nice gym

the laundry was not open and we desperately needed to do a little washing.

i wish there was more change (quarters) accessible to be able to do laundry easier.

i, mom, loved that there was laundry facilities to do our wash

only thing was the parking, you had to pay for parking. the laundry room was not available

laundry service was down could not get extra pillow cases or extra pillows.