lastly the laundry room could use some updating as one washing machine and one dryer was broken

the laundry facility is a joke the machines don't work!

love everything breakfast room

there is a landry room, a small gym

pool temp was colder than expected but kids still enjoyed

oh and laundry room, i was able to leave with all our clothes washed

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

it was a few kids running in the hallway

the breakfast was really good too

business center is not open and the laundry room is not available

i would encourage better security or a policy that parents must watch kids

everything was fine but a free breakfast would have made the experience better.

were a ton of children staying that weekend so getting into the pool or hot tub was virtually impossible

didn't like sunday morning when i came down to order breakfast 3 of the staff members was just standing there

free parking, clean , breakfast and fruit

there aren't any weights in the gym and it was small.

contential breakfast could have been a lil better with more options and coffee to be hot

pool was cold

breakfast could be a little better but for the price i had no complaints

loved having the workout room and while i didn t need the laundry room, i m sure it would be helpful to

no laundry detergent in the hotel store because

breakfast is good, spacy rooms and the hotel has guest laundry which is meaningful for long stay

i like the grill outside, the gym, breakfast, laundry, location.

staff, good breakfast, very comfy beds, large rooms, laundry self-service (excellentwhen travelingwith a toddler

llimited breakfast offer with only one sweet option and not super tasteful no dining room for the breakfast,

the breakfast at the hotel was delicious and loved the open eating area for it

new hotel with nice rooms, very clean, and a great gym got close to train station in

there are restaurants and a bar within the hotel

breakfast was delicious, with quality ingredients

only reason i didn't give a 10 is because the wifi was spotty; we didn't receive a strong signal and it kept

gym needs some maintenance

eve though advertised as so, 2 hour wait to receive pullout bed linens which delayed young kids bedtimes by 2

did not like that when i would stay, important things would be missing, such as thinkgs for the kitchen or

gym was very good

also, do not use the laundry services

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

the pool was heated my granddaughters loved that and while they were playing in the pool i relaxed in

the pool water was pretty murky and you have to go off site to get good coffee.

the pool and jacuzzi

laundry being coin-op

laundry room which were an added bonus

location, breakfast, laundry room, and location to restaurants and stores.

laundry room was good & staff were amazing - they have readily available pack change for us users

we extended our stay for another 2 nights. we love the room, breakfast and laundry service.

shower tiles could have been cleaner, no laundry bag

i also loved the young lady who delivered our room service she was very perky and very friendly

decor, had a gym and cafe , nice friendly and helpful staff , close by stores and restaurants

shuttle was a

shuttle drivers very nice

laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

was a pissy mattress that my kids had to sleep on because when i first got checked in i called the front desk

it was so perfect until i heard kids banging, and jumping around in the next room over

was a pissy mattress that my kids had to sleep on because when i first got checked in i called the front desk

no jacuzzi. pool closed.

finally, three days later they 'discovered' it in their laundry

lack of laundry facilities no late checking out less food choices for breakfast

i love the friendly staff,location,cleanliness and convenient parking

pool & jacuzzi

wifi service was very hit or miss, i sent texts to other guests in the hotel and they didn't

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

biggest issue: i didn't realize the hotel was pet-friendly

noise (kids yelling, laughing, running with a dog) was quite noticeable inside our room

great breakfast and location was convenient for us close to philadelphia

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

gym equipment all worked. laundry available. didn t need to use.

wifi could have been better, there were plenty times i had to switch back and forth to wifi and my

only complaint is the main entrance to the actual parking lot is a bit weird because if you re coming from

only floor with broken ice maker. not much parking close to entrance

the restaurant was closed, no laundry, no real store, nothing to charge so much for

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

the restaurant was closed, no laundry, no real store, nothing to charge so much for

for longer stays, a fridge/microwave or laundry facilities would've been helpful

no laundry facilities on site 2

though we didn't need to use them, it was nice to have a laundry room on premise

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

the indoor pool and hot tub.

cleanliness, good breakfast, nice grounds, pool and fitness center.

pet fee was high $ 75 it is $ 20 at comfort suites

breakfast was basic

location, outdoor pool, very new hotel with really nice and big almost apartment like rooms.

hotel, brand new with lots of amenities (fire pit, outdoor area, pool) that unfortunately we didn't have a lot

everything was great. it was clean, and the staff were great. breakfast was good also.

very clean and the kids enjoyed the breakfast

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

laundry facilities need renovation

quarters or a coin machine should be available for clients doing laundry

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

needs a little updating and laundry needs updating and cleaning

location, great mall is walkable. breakfast and parking included.

location and generally cleanliness. gym was good.

kids cruising their hot rods around the parking lots

excellent and varied breakfast, large and clean rooms, comfortable beds, luxurious toiletries, excellent coffee

that there are no utensils, paper towels, plates, or an extra box of tissues in the room with a kitchen

like that you have a full kitchen if you wish to use

clean, friendly staff, basketball and mini golf putter for kids

pool (looked bigger on website), trash around the pool and basketball court, room didn t seem

wasn t always at the front desk to help pool was overrun with kids and people that weren t obviously staying

the scrambled eggs were sitting in a pool of oil or liquid

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

have like a laundry room

the offset double doors plus the laundry carts are impossible to get around

i would of liked the swimming pool to be open

were very disappointed to hear upon arrival they only had a grab and go breakfast

no laundry/dry cleaning services

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry facilities no store to purchase

the bar staff was out of this world

kids were disappointed

breakfast was above expectations

fresh made omelets for breakfast.

i didn t like the set up of how breakfast was served.

the pool out couch was so disgusting and i had to sleep on there

the couches had stands on them, with it already being a pet friendly hotel to me the rooms should be spotless

the bed was absolutely comfortable and the laundry service a plus!!

that does not provide laundry service

minor imperfection - no dirty laundry bags.

the parking

provided pool towels very nice staff both on the phone and at check in and out also bartenders at the casino

their dryer was broken so they dried my laundry for me

the air conditioning in the room did not function, so my kids had to sleep in a room that was 77

the bar close early

it s was so many kids unattended at the pool and the was really rude.

only thing about this hotel i did not like was the fact that their indoor pool was not open, filled but not open

they said they lost their laundry service and had no clean sheets for a room for me

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

the grass was waste high, all over, still i got a high unexpected charge for having a pet

had trouble with the wifi

could have had better breakfast options

breakfast area was so nice, it felt like we were eating in a gourmet coffee shop

they have a delicious complementary breakfast

both the breakfast and location were amazing

at this hotel but will not be our last, the front desk staff was very friendly and professional , breakfast was

t made aware of the pet fee policy even for service dogs

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

old hotel, terrible internet connection, no room service.

in sitting room, rug has a burn hole size of a golf ball.

bar at all

i had to think of one thing i would say the gym/laundry could have been cooler but that is really pushing it

the uniqueness of the free laundry.

the laundry room and the bathroom was spectacular. the soap was the best ever!!

the coffeemaker needed to be cleaned but the free coffee in the laundry room solved that issue

i was so psyched that laundry was free and the gym was open

on-site laundry was clean and easy to use

basketball court was great for our kids to run off steam

when having kids, they make messes

inadequate supply of appropriate breakfast pastries.

loved the free wifi

no laundry service on the weekends.

one of the hotel staff at the bar was really rude

the rooms was clean and the pool was as well and my kids had fun

i liked that they had a breakfast bar in the lobby so that was convenient

we there for kids for indoor swimming pool recepnaist told us the pool was open when we went with kids the pool

hated the laundry area

laundry was efficient

laundry and a pool was available

useful guest laundry facility

the hotel shares facilities with the hilton next door, so there was an indoor pool and workout room available

laundry services

also extra facilities for individual laundry and a well equipped gym

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

i used the gym facility, equipment was clean and maintained

the bar tender and front desk people were exceptional

laundry charges are too expensive

overall my family and i loved it because it was pet friendly thank you

pool area was nice and clean and they also had a game room to keep the kids occupied

all the way down the hallway every every time he left the room very inconvenient also the bar and restaurant

it’s really fit for the family, all the kids like it

liked that the room had a kitchen inside

the room i stayed in the kitchenette sink had water calcium crusting around it

small gym with only free weights and no exercise ball

the location, having a kitchen, modern interiors, breakfast included, etc

the full breakfast was delicious

was not because we didn't like, it was wifi was not made available due to weather condition which was understandable

was amazing help when trying to find a restaurant to deliver as the girls were enjoying the pool

close to where we needed to be. great breakfast and was free. quiet hotel.

no pool no wifi and we had to wait a additional hour to check inn due to under staffing

we loved the pool! the woman at the front desk was phenomenal!!!

spa not working laundry facilities without detergent available

the bartender at the bar was phenomenal!!! room was cozy food was great location was perfect

location a++ safe parking lot

the kids were running in the hallways at 2am

cold indoor pool that kids wouldn t swim in due to temperature

the wifi was excellent

big room. great fitness center.

great pool, fitness center and lounge.

laundry vent out the front of the building

we were near a laundry shoot so that could have been the source of most of the noise

was so kind and even gave us change out of her own money to exchange out dollars, so we could do laundry

able to do laundry without delays.

i'm unclear on the laundry facilities &if they're made available for guests to use or if it's a service that

little problem i had is with external laundry services

i couldn't do my laundry and had to air dry

the room was clean, parking was convenient, near major shopping and roads

potatoes at breakfast was great as well as the sausages and waffles

room was modern, clean. comfy mattress. a lot of equipment in gym.

on site laundry and convenient to everything

used the laundry facilities, and caught staff taking my supplies of of my washer

was adjacent to laundry room and was extremely hot

guest laundry services were easy to use

close for two years, the fitness center is a joke 83 degrees hot and conjoined with wide open laundry room

kitchen stocked with essential dishes

the eggs at breakfast left a lot to be desired.

i like 2 bed room and kitchen. breakfast was good too.

the 2 bedroom suite w/ sofa bed) the tv had good channels plus youtube and netflix, it had a full kitchen which

me and my boyfriend use this hotel often we love the wifi, netflix and small kitchen area

access to the pool and the pool deck area that included a large gas grill and fire pit.

great location. very comfortable. having the full kitchen was a great help.

love the privacy the pool area very clean & safe the bed is super comfty rooms very spacious & spotless i loved

really encounter any negatives, aside from there being no available tables at breakfast because everyone was

room had fireplace soot but was otherwise clean

beautiful grounds,well maintained,nice bar small but excellent nartenders

restaurant and bar on site

i appreciated having a hot breakfast as part of my stay

wifi connection / info on how to connect if available

bar was excellent

no laundry lack of choices for breakfast no restaurant in the hotel .

the maple kilbasa instead of pork sausage or bacon isn t a great choice for breakfast and kids dont drink

comfortable rooms and delicious breakfast.

well lit parking lot and plenty of staff onsite

the maple kilbasa instead of pork sausage or bacon isn’t a great choice for breakfast and kids dont drink

always had clean towels also laundry on premises and gym was awesome

hotel had eliminated its breakfast buffet

booked a suite for 4 persons (3 adults and 1 child), but 1 sofa bed was so small , this was only suitable for

for the area considering half the reason we stayed there was for a pool which was closed and a bar which was

the rooms and pool

laundry room to small

pool room was cold for the kids and i always feel like the room cost is higher then i would like to pay but it

loved watching kids/adults play a giant connect4 game

the indoor pool was well kept, the water was crystal clear

the prices for food were very high, in the restaurant and high even for room service, which os usually more

the location and laundry facilities

location, size of room, advertised amenities of restaurant, pool and laundry facilities

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

beds were comfortable. like the laundry facility.

then that sign too the first floor *laundry room* just tell people when checking in

laundry was inconvenient because of lack of quarters at the front desk

the kids loved the pool they was in it from time we got tell the day we left

a bunch of loud kids running around.

i didn't like was that around this time lot's of sports activities was going and that the kids was running all

put all the families with young kids together

good breakfast, comfortable room with great shower, couch, and two tvs (perhaps overkill).

breakfast

staff was very friendly and helpful. room was very clean. gym was great

we ordered an app to eat in the bar area and also stayed for breakfast -- i found eating off paper plates to

high ceilings were a bonus, good breakfast with hot items available, refrigerator and microwave in room, shower

i would have liked to have been able to use their laundry as i didn't have a car.

they even had a laundry which, after 8 days of traveling, was great!

the third floor smelled like body odor and cleaning chemicals because they left the dirty laundry carts and

breakfast!

on checkout we were charged a pet fee for both nights -this was a surprise - we ve stayed at numerous pet

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

not connect to wifi

first occurrence was when i parked my car and started to take my items out she came out into the parking lot

huge pool and hot tub.. large modern rooms.. great breakfast

very helpful and friendly staff, clean rooms, nice pool and fitness room

wifi did not allow me to log in to my roku streaming stick when it was plugged in to an hdmi port

just that the pool and resturaunt were closed due to covid 19

shower safety bar was in an odd location

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of

excellent hotel! very quiet area, clean room, good free breakfast, nice stuff!

the pool was a listed amenity but was far too small for swimming; there should be a category

breakfast was okay but, didn t provide any turkey options

pool area was clean

need to pay more attention to their gym

no breakfast

had to ask more than 3 tines for clean towels after 4 days, also beds made noise on floor , kids funning around

pool and workout room were nice

the bar and restaurant are only open at night.

didn't have the breakfast bc they weren't serving breakfast bc of covid 19 vivrus

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

the laundry room was convenient

very convenient location when visiting my college kids at upenn

good location, friendly staff. the kitchen was well eauipped.

i didn't want breakfast i really enjoyed myself while i was there.

laundry facilities on premises. great gym and pool staff was amazing

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

business center,laundry facilities

1) they did not offer room service. 2) the breakfast that was offered was awful.

location was great . small want to my kids schools, drexel and upenn

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

the area is on a college campus and thus, you may encounter loud college kids like i did

bathroom was beautiful- tv nice- flavored tea in the lobby- room service fast!

impeccable room service

most of the staff was kind with him and pet him a lot

and of course it's pet friendly

have had room service a couple of times, and loved both meals

restaurant and room service options were expensive.

i like pet-friendly hotels, and you certainly can't blame a dog for being a dog - but since i did need to

was nothing to comment except that there were no laundry facilities at the hotel

one of the towels was so worth it had a piece missing, there was just one cup for coffee, no laundry bag, no

location, kids play room, hotel staff

great location, beautiful building, amenities including the pool, and great character

staff at the front desk were very helpful with her early check in

opted to be 'green' by not having any laundry / cleaning while there

on the shower curtain, towels left outside the laundry chute, holes in the wall in the hallway, door was hard

i hope this comment will help the hotel carefully monitor the laundry better

of free wifi & self laundry

clean, comfy, great bar and restaurants, excellent location

laundry room was a bit crowded, creating a wait for the 4 machines

was enjoyable & we appreciated the ability to launder grandchildren clothes at the convenient laundry room

pet smell but it s manageable

pool was good but very very salty

the wifi didn't work.

never brought me clean towels when i requested them 3 times, i wand up using the onsite laundry mat and washing

tried to use the laundry facility twice and both times the washer was broken and one morning at breakfast the

it was a huge bonus that there were laundry machines

laundry was also clean, no one seemed to be using it so we took the chance

it was very convenient, ample parking, clean and the room was a great size.

loved having a coin laundry on my floor, made it so easy to wash everything

quiet air conditioning, nice kitchenette, laundry facilities on another floor

location is very central. nice suite in the center of philadelphia. laundry room is a plus.

could do all the laundry in the laundry

laundry service available on 12the floor

the restaurant staff were substandard ignoring you after they delivered your food and the bar area is too small

the spa and the pool were super nice

everything. staff were helpful, the room was amazing and the pool incredible.

our son s bar mitzvah across the street from the hotel

the breakfast was a huge disappointment