self-serve laundry

the laundry room dryer didn't work.

nothing worked. the wifi, the ice machine, and the laundry room.

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were

had laundry and breakfast service but cut it out, which makes a formerly convient stay

would not recommend the breakfast. very expensive for what was received.

liked there was a spa on site just didn't get a chance to utilize it

very nice location. loved the outdoor patio. breakfast bar was very nice

easy check in, lots of parking

great outdoor bar area.

parking lot is in sore need of electrical charging stations

location, ease of parking, restaurant and bar on premises

great bar and restaurant, beautiful location

closet hangee bar unusallt high

room service

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

due to the pandemic, the pool and fitness center was closed.

easy to find, good parking and very pleasant front desk staff

wish indoor pool was open

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking

had to ask more than 3 tines for clean towels after 4 days, also beds made noise on floor , kids funning around

it didn t include breakfast and to buy breakfast is expensive ($17

location & cleanliness of the property in addition to the ample parking

has a free parking lot.

no outdoor pool they have an indoor pool

only one chair. small pool.

the breakfast bar food was fresh and hot

furnishings are fabulous, as is included breakfast

staff was very friendly and helpful. room was very clean. gym was great

we ordered an app to eat in the bar area and also stayed for breakfast -- i found eating off paper plates to

access to the pool was a bit limited and the laundry costs was very high

the laundry facility was convenient and affordable

the fact that there were laundry facilities and the big screen tv.

we were able to do our laundry and pack up the night before heading for home

there was a laundry room and tons of parking

, staff was nice ,, service was great rooms clean my kids had an amazing time

i like the pool is not to big and not to small

upon late-ish arrival, i was able to obtain some half and half from the lady at the bar for my in-room coffee

and my spouse were very disappointed that the pool was not working

no atm machine and the bar didn't accept cards

room service came to my room an hour before checkout and started coming in my room when i herd the

nice basic with easy access to beach dollar store casinos

sports bar with very attentive staff

proximity to the airport and harrah's casino was good

didn't enjoy the room service my ,was not clean for the two nights i didn't get breakfast,i call the for room

wanted to do a load of laundry and the washer was out of order

there is an on-site laundry room

having the laundry room vacant when i had to wash my clothes.

laundry room was out of service

in but showed no care to quiet unruly families in the morning,safety doors did not lock broken laundry,filthy

rooms were very clean, wifi excellent, they have 2 ice machine locations,and laundry facilities just in case

another one and was greeted at the door by a group of women/ telling me i could take them to the laundry man

cleanliness and staff and minor things no laundry soap no microwave no refrig no coffeepotp

laundry on cars to dry

laundry room

the laundry man with dreads was very rude

said had laundry facilities and it did not, the tub did not drain, cereal on the floor, nasty stuff on

wi-fi wasn t enough to even allow the kids to play on tablets so we could shower, the site said laundry-no,

pool, small gym room, nice chairs in the room, work desk, the best massage shower that made me feel like a baby

the next day he disposed of our pet bed when we were loading our car

share the ice machine and laundry with the hotel next door

wifi, while free, was almost completely nonfunctional

staied for one night,was looking for hotel shuttle to the airport and back

wifi was quick and reliable

is a nice park next door for the kids, the view of the river is spectacular, there is an airport shuttle to take

need to offer a coin machine since you have to pay for laundry

free shuttle to airport

had a bar and dinner, which was perfect for this traveler who ended up with a canceled flight

a bar would be great!

is very convenient to phl and it looks like they always have a shuttle ready to go

no laundry on the facility if you needed to extend your stay..

when i made the booking i wasn't aware of the $12 parking fee. even double checked my account

clean and all the things needed in the room great breakfast

alittle pricy for a one night stay ($173) three pillows per bed felt stingy (left us bickering) gym could beef

i was having trouble using the complimentary wifi

i enjoyed the kitchen and the free laundry facility especially

friendly, free laundry facilities, general store in the lobby very convenient to add to room costs, and nicely

the exercise room is open and you can do your laundry for free, you just need your detergent and things

the laundry facilities are especially useful

i liked that they have a gym, laundry room and an area on the 1st floor where you can purchase snacks

only one laundry room

the sheets for the bed were not folded up, instead they were balled up inside a plastic laundry bag in the room

the guest laundry room was small considering the size of the hotel.

the laundry room is very small and just 1 wash and 1 dryer

laundry room was very disappointing that s sad it s too small it was stank and nasty i couldn

was great, just the location of room wasn't , especially it being across from laundry room

we checked into room 228, laundry was on the fllor the bed was not made

in room safe (that work) and laundry

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

could offer free laundry service for long stays

is spotlessly clean and all the stuff are very helpful, they have a laundry room

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities

the kitchen is well equipped in my king suite with service for four and good

everything was outstanding the pool, great breakfast, great clean suite.

breakfast was good as well

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

super friendly staff at checkin and answered all our questions about laundry and food delivery.

the hotel doesn't even have a decent laundry room

modern, clean and comfortable with friendly and helpful staff, a market , a bar snd a restaurant

i had to use stairs because there was no elevator with 2 kids and my luggage

i did use the indoor pool during my stay

was able to get a nice hearty breakfast bagel sandwich early in the am - great service

we didn't eat breakfast there.

time i stay at the aloft the service is superb, from shuttle service to cleaning staff

very clean with good amenities including dry bar products!

lacked room clock, luggage rack, laundry bag

was not working wifi was not working and i couldn't use the kids dvd player or game to watch movies cause the

wifi didn't work...

great service & awesome food & we ended up using the shuttle to the airport which we had not known was available

our waitress at breakfast was very nice

my order is in for two washcloths but they are backed up and doing laundry

the pool and laundry was shut down. but overall good experience

shuttle service ud83dudc4dud83cudffb

close to the philadelphia airport, great, free, shuttle very punctual, really good breakfasts in the restaurant

our suite was the perfect size for us and allowed the kids to be able to run around and enjoyed the sitting

the laundry room was convenient

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

pool was under maintenance. i specifically chose the hotel for that for my kids.

my kids were bummed

i didn't want breakfast i really enjoyed myself while i was there.

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

room service came fast and food good but people answering phone rude all 3 times every other person

room service was fast and food was good

didn t try the food there but the bar area looked nice

business center,laundry facilities

laundry facilities on premises. great gym and pool staff was amazing

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

wifi was really terrible - it kept shutting down

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small

free (or actually built into the price of the room)wifi

and, great gym when i get the chance to use it

i liked it all. prices at coffe bar were very good.

have had room service a couple of times, and loved both meals

hotel is fine but need coffee makers in the rooms and more kitchen staff, more staff in general

no laundry service on the weekends.

the hotel had a gym. the staff was friendly.

lack of on premise parking. open shower/no tub. no bumpers for the kids

the pool was nice but should be heated (just my opinion) and a jacuzzi would have been nice

room service server was very polite and timely

laundry was efficient

laundry and a pool was available

useful guest laundry facility

hated the laundry area

didnt eat the breakfast.

just had problem with room service but hotel fixed issue and it was all good.

room service

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful

the spa messed up the facial requested.

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

laundry services

also extra facilities for individual laundry and a well equipped gym

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

pool was clean and spacious

also extra facilities for individual laundry and a well equipped gym

we all enjoyed the booths with tvs and our kids got a kick out of the jason kelce cut out

that it didn't have a shuttle to the wells fargo stadium.

i love the bar and lounge area. the food was delicious.

the mocha from the lobby bar that was one of the best i've ever had

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

we were told about the speakeasy bar but couldn t get a table for 6 when we tried so sadly couldn t try it

yummy breakfast, lovely afternoon snack bar!

dining room very dark and no boiled water for tea at breakfast

little boutique hotel, personable staff, complimentary wine and cheese and continental breakfast in the morning

speak easy bar next door

the property doesn't have laundry .

laundry is complimentary

the laundry room was broken and they offered use of a suite with a machine or a free wash externally

laundry room washers and dryers didn t

super location, clean, quiet, laundry.

very cool hotel. the pool and the bar are stand out!

the views from the bar and restaurant on the 60th floor are spectacular, and the mirrored panels on the very

superb location. superb hotel. superb room. superb pool. superb spa. superb staff.

the pool/ spa, room and restaurant have the most incredible views of city.

the spa and the pool were super nice

we were given a room on the same floor as the gym and laundry room

also has coin-operated laundry room

also, i asked the maid for another bath towel and she dug through the dirty laundry and handed me a towel from

the hotel had self laundry room the lobby is very nice staff are very friendly and helpfull, especially stephen

i was also told to reuse my wash cloth and towels to save down on laundry

they had a swimming pool, a laundry room, and a gym

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

friendly staff. good facilities including laundry.

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

they had a swimming pool, a laundry room, and a gym

has this hotel heard of laundry softener

sofa bed was extremely uncomfortable for our kids, it was clearly quite old and worn and the springs could be

no room service

stayed at sofitel for our first getaway from the kids

i loved that it was pet friendly, we brought our dog and so that was great

cool vibe. accommodating and friendly staff. great view. tasty room service.

very spacious rooms, well equipped rooms, nice gym

ordered breakfast the night before and it delivered right on time and was delicious

i wish they had a bigger gym space as well as updated chargers on hand for phones,ipads.

bar and room amenities were very expensive

also no coin laundry in the hotel, but there is one nearby

nothing, everything was perfect. laundry for guests might be good, but it's optional)

the wifi was week. the view wasn t nice

the restaurant offers outstanding meals coupled with a lively entertaining bar for their guests

large room with great view - clean - strong wifi - great communication with staff - superb location close to

so convient, we were on a 2 week vacation around the wast coast and was going to try to find a laundry mate but

on a roadtrip and only stayed 1 night in this hotel, so we were very happy that they have free laundry service

laundry facilities for guests and continuous free tea/coffee were excellent

free laundry room was a bonus too

liked extras laundry,iced water,cofee,drinks in loby

one of the towels was so worth it had a piece missing, there was just one cup for coffee, no laundry bag, no

was nothing to comment except that there were no laundry facilities at the hotel

i enjoyed room service hours and the bar in the lobby

pool excellent, kids loved it, very clean and well kept

they re are only 2 choices of sandwiches from room service after 12pm

around 12 on saturday and was very happy to get into my room (thank you) but there were piles of laundry all up

room service for breakfast was fantastic

i did not get a chance to eat breakfast

the location. accessibility to restaurants, retail stores and the fact that it is pet friendly.

the room service was excellent and the valet parking was very convenient and easy to work with.

breakfast was included in the price

interior kitchen cabinets have debris and dust from installation

the free breakfast they serve was one of the best i've had at a hotel and the staff at the breakfast was

rooms with full kitchens and loft ceilings, friendly and helpful staff, walkable area, delicious breakfast

free breakfast

location is very central. nice suite in the center of philadelphia. laundry room is a plus.

laundry service available on 12the floor

clean and spacious. good location. laundry facilities useful

location, rooftop pool. thoughtful details (roomservice, laundry room). very friendly staff.

loved having a coin laundry on my floor, made it so easy to wash everything

great location, roomy accommodation with modern kitchen and full laundry

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

very spacious and came with a washer and dryer so you could do laundry.

center of philly reasonably priced excellent staff a fabulous find and pet friendly in a way that respected

wifi doesn t work. netflix couldn t even connect.

opted to be 'green' by not having any laundry / cleaning while there

i hope this comment will help the hotel carefully monitor the laundry better

on the shower curtain, towels left outside the laundry chute, holes in the wall in the hallway, door was hard

of free wifi & self laundry

were very comfortable, we were given early check in and the property was within walking distance to the latter

the dj at the bar in the evening was subpar

the gym was beautiful and had high end machines and dumbbells

staff was very helpful - signed me up as marriott bonvoy member so that i can get complementary wifi

the bar was very nice and upscale

lovely hotel in a. excellent location. nice bar and the room was great with tremendous views.

even has a guest laundry

breakfast was very good. nice laundry facility. great location downtown.

it comes with guest laundry and a nice gym

the gym

only thing i looked for but didn t find was a weight scale in the gym (to weigh myself).

were scratchy and light, seems like their sharing supplies and laundry with marriott facilities across the board

service at the breakfast was slow, few waiters distracted on something else (phones?)

there was no room service and the restaurant was not open for take out. no spa services either.

the location and breakfast

really didn't think the room service or the restaurant food was very good

the laundry is not working

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there

the street that the hotel is on is wonderful for night time bar crawls and food

breakfast and the staff were very helpful and so nice

it was very comfortable. great room service and toiletries.

i appreciated the laundry facilities because we needed to do laundry

laundry available if needed

front staff was so friendly especially with the kids

wifi dropped continually

excellent location. good choices for breakfast. friendly staff.

& helpful staff from valet to front desk to bartender, beautiful accommodations, excellent pet policy, delightful

the $49 charge for valet parking is a bit much. and there is a charge to use their wifi.

such a nice property. the breakfast was yummy!

so pet friendly! nicest staff. great stay! thank you!

the lobby bar feels like a kiosk.

the laundry on the lower level can only be reached on one elevator & requires an app that mandates a

kitchenette, the laundry in the lower lobby was so convenient, comfortable bed, nice towels

the gym was great, there was a coin-op laundry room in the basement, and the overall experience was comfortable

delivered to room in a laundry bag

they have nice breakfast and the coin laundry was very useful for me and was in good condition

loved having access to laundry machines

too cold, no blankets (we were given fitted sheets and mattress pads upon request), no staff for room service

hotel staff were not very informative didn t say about check out times , breakfast or wifi and asking them

gym, the view of the city at night and in the morning

love the fact that there are no pet fees

amazing breakfast, great location, amazing staff

the gym was a decent size

great staff, wonderful breakfast, beautiful room & lobby

no room service which is covid related i get it

some basis room service options would have been great even if the restaurent closes at 10pm