i couldn't do my laundry and had to air dry

little problem i had is with external laundry services

chlorine in pool room was so strong! and the water was very salty.

excellent location, comfortable room, very friendly staff, and superb hot breakfast

easy parking, early check-in was available to us meeting the needs of our visit

having a laundry room, which is free for guests is definitely a unique aspect of any hotels i'm familiar

guest laundry services were easy to use

on site laundry and convenient to everything

close for two years, the fitness center is a joke 83 degrees hot and conjoined with wide open laundry room

used the laundry facilities, and caught staff taking my supplies of of my washer

big room. great fitness center.

great pool, fitness center and lounge.

the wifi was excellent

) wifi was down in our room, but the lady at reception was super accommodating and set up my husband

large spa bathtubs in some queen rooms

for a spa tub, i kind of expected bigger softer towels in the rooms and the ones provided were not what i

wifi connection / info on how to connect if available

wood burning fireplace in common area

they said they lost their laundry service and had no clean sheets for a room for me

bathrooms were falling apart, stains on the furniture, room doors didn t work properly the laundry list

and i did laundry & there are no timers so it s a total guessing game as to when your clothes will be done

the full kitchen was well-stocked

size of room, kitchen, shower, sitting area, breakfast.

the third floor smelled like body odor and cleaning chemicals because they left the dirty laundry carts and

they even had a laundry which, after 8 days of traveling, was great!

i would have liked to have been able to use their laundry as i didn't have a car.

my kids enjoyed the waffles ud83dudc95

wifi was awful and mostly non existent

on-site laundry was clean and easy to use

room was peaceful and clean with a luxury kitchen

kids could play basketball while there

like the suite that had rooms for kids and also a separate room for us

the kids loved the pool

lack of laundry facilities no late checking out less food choices for breakfast

finally, three days later they 'discovered' it in their laundry

there was no clock in the pool area.

the breakfast was amazing and the bar was a little small but nice

pool & jacuzzi

the eggs at breakfast left a lot to be desired.

coffee and the breakfast were exceptional

the breakfast

wifi

i liked everything maybe a lil bit bigger breakfast room but it was still great ,

i would like the size of the room and the breakfast was great for the kids

we loved the pool, weight room

accommodations were great as well just didn't use anything like the pool and gym

cleanliness, breakfast, huge workout room

was clean, breakfast was perfect, staff was amazing, beautiful rooms, pool was awesome, parking was spacious,

laundry room to small

both the fitness center and pool weren't open for obvious pandemic reasons, but that did not sully my stay

clean place, nice staff, indoor pool for kids. close to other amenities

well equiped gym with a quality bike for serious cyclists

the pool was a little small but it is a nice place to relax

then that sign too the first floor *laundry room* just tell people when checking in

the location and laundry facilities

beds were comfortable. like the laundry facility.

location, size of room, advertised amenities of restaurant, pool and laundry facilities

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

pool and hot tub

the breakfast was great

spacious room. clean. steakhouse across the parking.

free parking, good breakfast, great staff.

convenient location. free parking.

the rooms, the food, the swimming pool

pool was warm and pretty big

while we did not need to use the kitchen this trip, it was well stocked with everything you could need for a

great location to peddlers village, comfortable beds with great kitchenette. pool is wonderful!

grandchildren loved the pool

the uniqueness of the free laundry.

the laundry room and the bathroom was spectacular. the soap was the best ever!!

liked the clean environment, the friendly staff, the spacious rooms, and most of the laundry room

kitchen sink, stove, large refrigerator, free laundry

i was so psyched that laundry was free and the gym was open

clean bed , bathroom and kitchen

the breakfast was one of the best i've had in a hotel

our room was clean, the kitchen provided all of the essentials you could ever need for your stay

liked that the room had a kitchen inside

the location : safe children & pet friendly

we were located above the laundry and it was somewhat noisy.

laundry being coin-op

laundry machines only took quarters, but there was no place to make change

we extended our stay for another 2 nights. we love the room, breakfast and laundry service.

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of

laundry charges are too expensive

for one night but the rooms were beautifully done, friendly staff at the front desk and nice breakfast in the

the suite was exceptional & my kids loved the pool

wifi is bad didn t have no service all night and my phine wouldn t connect at all

was closed on sunday so that took away pool hours for the kids

laundry but advertised no phone did not work, call front desk but didn t fix no thermostat

there was a graduation next room i think which was fine but there were a lot of younger kids

the location and indoor pool

was a pissy mattress that my kids had to sleep on because when i first got checked in i called the front desk

no jacuzzi. pool closed.

i'm unclear on the laundry facilities &if they're made available for guests to use or if it's a service that

iron was inoperable and the laundry facility needs to be updated which includes a bigger washing machine

able to do laundry without delays.

laundry vent out the front of the building

was so kind and even gave us change out of her own money to exchange out dollars, so we could do laundry

always had clean towels also laundry on premises and gym was awesome

which had a sliding window which led out to the grass area and close proximity to the swimming pool and hot tub

booked a suite for 4 persons (3 adults and 1 child), but 1 sofa bed was so small , this was only suitable for

always had clean towels also laundry on premises and gym was awesome

the indoor pool was permanently closed the day before we arrived

employees were very nice and helpful providing us with extra towels, help with the guest laundry and information

all in all pretty good. laundry was a little pricey.

great amenities - (although we didn't use them), pool, gym and laundry

no laundry detergent in the hotel store because

even better was the laundry room all the machines were clean and the dryers actually dry your clothes unlike

no laundry lack of choices for breakfast no restaurant in the hotel .

happy with the hot breakfast and the noontime check out

there are a lot of parking spots and carts for your items

right by willow grove mall and all the shops. plenty of parking and the bed was comfortable.

everything and breakfast was great

business center is not open and the laundry room is not available

my daugther liked the breakfast sandwich.

kids putting towels into the pool

i booked, my confirmation said breakfast was included in the final price

kids putting towels into the pool

laundry room was a bit crowded, creating a wait for the 4 machines

was enjoyable & we appreciated the ability to launder grandchildren clothes at the convenient laundry room

rooms are very large friendly staff great parking nice size pool fully stocked kitchen

pet smell but it s manageable

the window curtain was even blackout-no parking lot lights blaring into the room

laundry was also clean, no one seemed to be using it so we took the chance

never brought me clean towels when i requested them 3 times, i wand up using the onsite laundry mat and washing

tried to use the laundry facility twice and both times the washer was broken and one morning at breakfast the

it was a huge bonus that there were laundry machines

wished they had a late night restaurant or room service.

lastly the laundry room could use some updating as one washing machine and one dryer was broken

the laundry facility is a joke the machines don't work!

people check in on saturday kids playing on the hallways knocking on people's doors and running around

close to shops , beauty salons , supermarket , gym , and restaurants

breakfast was great and the young lady that was responsible for the area did an outstanding job and

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

oh and laundry room, i was able to leave with all our clothes washed

breakfast, laundry room, very comfortable beds, a spacious room, a number of hotel entrances from the parking,

i could have easily purchased things to make in my kitchen, but i preferred the convenience of the full breakfast

the staff was brilliant, they were able to get us a super early check in and a late check out with no problems

contential breakfast could have been a lil better with more options and coffee to be hot

i like that it had a pool even though we didn t untalize it

lots of choices for breakfast

so gym facility and breakfast buffet not available

craziness of the room the kids were running around knocking on doors had a big pee stain in the mattress we were

was advertised free wifi, there was no note in room how to get on wifi and we got in late so i wasn't going to

the size and comfort of the beds. the space to park. the wifi.

there is plenty of things close by like pharmacy, deli, breakfast, wawa

breakfast was wonderful, nice presentation and very tasty

no real breakfast option

breakfast was delicious, with quality ingredients

breakfast offered several very rich and fancy offerings, but they need to add some simpler options

wasn’t always at the front desk to help pool was overrun with kids and people that weren’t obviously staying

breakfast was also served (not the best omelettes but fine with me

bacon should be a staple at breakfast daily, not on alternating days!

room was spacious and was a end room which was very quiet. allowed late check out at no charge.

clean, friendly staff, basketball and mini golf putter for kids

there must have been 4 kids in the room, i never saw an adult but the kids were in and out of the room all day

the kids enjoyed the pool

hotel room was very comfortable, kids loved the room and the breakfast was great

didn t bring dog cause they on phone they weren t pet friendly

there must have been 4 kids in the room, i never saw an adult but the kids were in and out of the room all day

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

also, do not use the laundry services

bar prices were costly too

than the pool, one of the cleanest hotels i've stayed in

location is not kid friendly, no nearby restarants / kids fun places.

shower tiles could have been cleaner, no laundry bag

didn t see much son said the gym and the pool looked great!

decor, had a gym and cafe , nice friendly and helpful staff , close by stores and restaurants

we had a great stay from the complimentary shuttle from double tree to the valley forge casino, to the hospitality

00 pet fee and since my reason for travel is to attend dogs shows with our dog, i i will probably not

the laundry facilities were out of service

they have laundry, fitness room, and a meeting room

neighbors with kids yelling at 8am slow leak in sink electric outlet by bed did not work refrigerator either

i guess it was a kids athletic team staying that night as well ,and the kids were playing in the halls all

all breakfast menu

gym equipment all worked. laundry available. didn t need to use.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

the gym was also not social distanced and i left the hotel feeling overall dirty

breakfast was simple, yet they have a waffle maker which is always a plus with kids

lastly, the shade was broken; a parking lot view is expected, but, if one cannot have a crack of sunlight, it

the offset double doors plus the laundry carts are impossible to get around

have like a laundry room

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

the room was spacious and comfortable for three adults and 2 kids

staff was friendly, bar was full, place was clean, beds were super comfy!

no laundry facilities on site 2

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

the restaurant was closed, no laundry, no real store, nothing to charge so much for

for longer stays, a fridge/microwave or laundry facilities would've been helpful

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

though we didn't need to use them, it was nice to have a laundry room on premise

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

were great, full kitchen was convenient, breakfast was amazing

awesome breakfast included in stay

i was disappointed that due to covid-19, we could not use the indoor pool.

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

needs a little updating and laundry needs updating and cleaning

noticed there were two laundry machines and one guest was using the other while i tried out the other and it

laundry room was not clean at all

laundry facilities need renovation

breakfast was good, hotel very clean, room clean and smelt fresh, helpful staff.

housekeeping never removed the used bar of soap from the shower, which was the tell tale sign that the bathroom

need more towels in the pool area . kids need not be allowed at night at pool period

i like about the property was it was very spacious and the outside with the patio in the pool looked very

very clean and the kids enjoyed the breakfast

the kitchen staff did not show up to work

breakfast, comfortable beds & off street parking.

every time something was finish the kitchen would replace it immediately very nice felt like home

location, great mall is walkable. breakfast and parking included.

close to a restaurant and close to place i had to go. also on site parking and breakfast

station for breakfast - yum

location was convenient, parking was difficult

i had specifically not stayed in another hotel because it said it was pet friendly

was amazing help when trying to find a restaurant to deliver as the girls were enjoying the pool

no pool no wifi and we had to wait a additional hour to check inn due to under staffing

the bed was absolutely comfortable and the laundry service a plus!!

minor imperfection - no dirty laundry bags.

that does not provide laundry service

dave the pool bar bar tender went to find us heineken double that was fantastic great job'

the pool the bed and the food was the best part the restaurant was called the tarven

spa not working laundry facilities without detergent available

location, friendly staff and having a bar and restaurant in the lobby area were convenient

it was quiet and parking was good

the pool

the early check in and late check out times

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

pool, fitness, laundry

loved the suite nice and big loved the kitchen

loud family above us parents must of screamed fo 2 hours at there kids at 8am in the

the fitness room could be upgraded with kettlebells , mats and medicine ball coffee choice in the rooms

how clean it was and the breakfast layout

very clean and quiet breakfast was great

i wish the pool area was bigger

way to get ice for a beverage is by going to the front desk and having them get it from their kitchen

my kids slept on top of the comforters because it wasn't clean

no laundry/dry cleaning services

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

no laundry facilities no store to purchase

the heated pool was actually heated

mething got broken at the kitchen), pool and gym (lots of teenagers running and

the pool was closed for maintenance.

would not go to the bar ever again

i wished they had an outdoor pool.

room smelled like pet urine

pool wasn't ready for the first few hours

their dryer was broken so they dried my laundry for me

booking you told me there was a pool n gym open the pool nor the gym was available the bar nor restaurant was

we had to take our cocktails to our room because children were sliding across the floor at the bar

gym could have been better equipped - i understand it's going through renovations

sucked the pool was closed, but that was not the hotela

amenities in room were nice. kitchen was clean and equipment was good.

my girls and i loved the pool it was clean and the water was a comfortable temperature always.

at this hotel but will not be our last, the front desk staff was very friendly and professional , breakfast was

has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop

all if the amenities including the indoor pool

was 40-60 kids booked on my floor

shame there wasn't available room service or continental breakfast being offered at the time.

need breakfast bar and night bar back.

wifi did not work

and then one of the staff monitoring the pool yelled at my kids about being in the pool after 8pm

laundry services

also extra facilities for individual laundry and a well equipped gym

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

no real restaurant. no one answered for a telephone order. just wanted room service

the gym and pool

no laundry service on the weekends.

i liked that they had a breakfast bar in the lobby so that was convenient

from the indoor pool was overwhelming and it was difficult to breathe in the hallway and in the gym

the room was very clean. the staff were very friendly. room service was good.

paid parking? really? the pool was not very inviting.

laundry and a pool was available

useful guest laundry facility

hated the laundry area

laundry was efficient

we stay at a hotel we always make sure that there is a pool because that is a must for my kids

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

in sitting room, rug has a burn hole size of a golf ball.

old hotel, terrible internet connection, no room service.

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

room was very clean and the location of my room was close to the gym and outdoor patio

at the pool blaring music with profanity while at the pool with my 5 yr old

having a full kitchen was especially convenient as well as free breakfast included

great location, fairly quiet and rather like little apartments, but the fireplace in the room, (never did figure

pool being outdoor.

good breakfast too

laundry was inconvenient because of lack of quarters at the front desk

location and i loved the free breakfast with the omelet bar

a bunch of loud kids running around.

embassy suites was quiet, clean and offered an amazing breakfast.

few of the kitchen staff were rude as well and the pool was closed not knowing when booking the hotel and no

laundry

were friendly and also very helpful with my noise complaint and also with my request to send out laundry

breakfast was great and room was nice and clean

no pool but ok

it was well stocked and the kids loved making waffles

ample parking; nice job on breakfast with attention to cleanliness in the dining area

, kids running up and down the hallways so we got very little sleep

pool could have been little bigger but it wasn't a deal breaker at all we still enjoyed it.

nice amenities such as coffee in the lobby, small pool that the kids enjoyed

there was plenty of parking

the pool laundry and fitness center all close together

very clean rooms and breakfast was great , will stay again

only comment would be having scrambled eggs instead of an omelet; however, the breakfast was well staffed and

parking was available

fireplace and whirlpool

laundry available

desk should have a supply of quarters for laundry as not everybody has $4 to wash & dry for only 1 load of

staff was not all that nice, the people in front of us were told about pool , gym and breakfast hours but we

small breakfast was fresh and tasty

people hanging out in parking lot, family of workers. kids running around in parking lot.