laundry room

pool was a little small

great location, very friendly staff, kitchen equipped nicely for extended stays

we had a kitchen in the room that we weren t expecting which was nice

was nice with the kitchen and plenty of drawer and closet space

laundry room only had one washer and one dryer so i had to wait a bit to get started

breakfast was amazing! great view of worlds of fun! very clean and nice hotel!

free conveniently located parking is always a bonus

the pool was small but perfect for our kids age and it was clean and warm

also appreciated the couch being twin size with twin size trundle also, as a couple extra kids stayed with us

no laundry available and our room 112, fridge doesn t work well.

everything was wonderful! really convenient laundry facilities!

the gym smelled musty was hot crowded and some of the equipment didn't work

breakfast was good.

enjoyed the rooms swimming pool weight room atmosphere people the cooks were amazing princess this young lady

the guest laundry machines were broke also

laundry room was very convenient

no room service in the middle of our 3 day stay

i was most pleased that they gave us a pet room that was clean, smelled clean and was not abused by other dogs

yummy breakfast and nice pool

breakfast was excellent

i didn't see resteraunt or use pool but pool and area very clean

the free breakfast was amazing with many choices

the room was close to an outside external door, quite close to the parking lot where my car was parked

desk was friendly and helpful, and great breakfast options

this was day 7 on our trip driving from oregon to florida and one of our planned laundry days

however front desk very helpful showing us location of laundry mat and told us we could go over to holiday inn

pool only 4 ft max

small pool

the carpets could be a little cleaner.....past residue on carpet

the staff is very kind and helpful, and the complimentary breakfast is great

and yes, a wonderful breakfast

great breakfast- wonderful staff

location was fine but parking was difficult.

bed breakfast was acceptable parking was sufficient staff was friendly nice amenities pool was

we used the guest laundry service which was great with a longer term stay

the room was very nice, and clean. the laundry was really nice too.

rooms were spacious, loved the kitchen space

breakfast was great, lots of pre-packaged selections

clean and a lot of parking

noise from the laundry facility could be heard from the room

free parking, a swimming pool, and guest laundry, add to the things that matter when making your choice of

the pool was well maintained and the breakfast gave everyone great options for everyone

vehicle got hit in parking lot.

we had a family of 5 (3 kids, mom and dad) so it was pretty tight with the pac n play for the 1

no breakfast included no laundry on property

didn t win anything at the casino, but what do you expect lol

clean and close to the casino

more movie theater, kids quest or decent resturants

the casino was nice too

breakfast had multiple options

the air conditioning worked well, and it offered things such as breakfast, a bar, and a pool

breakfast did not offer many options and the options that were available did not taste good, poor

several handles were loose on towel bar and shower door

room was big and comfortable. good breakfast, and frei day staff

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

swimming pool could of been bigger.

a little hidden and small parking lot

staff was very friendly and breakfast was good and keep fresh with replenishment

gym/workout room next to my room didn't work out well

everything was clean, comfortable and upscale. plenty of parking right in front of the hotel.

location, parking, room, and staff

location was quite far out from anything, large space but the gym was tiny and quite dated- especiallly the en

long distance to walk for parking and casino.

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

asked for one when we got back and did not have keys for the laundry room

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

it was ok and they have a laundry area for customers

fact that you don't have a laundry room

my room (218) must have been above the laundry; because at certain times

laundry room had no change machine and the front desk would not sell quarters

all of the shifts had multiple tasks to keep up with, ie laundry to keep the pool area supplied with towels,

the wifi and smell of the hotel was horrible

of covid, the breakfast options were pretty limited

friendly staff, good location, kids loved the water park/pool area

laundry room

by the way, the pool was heated, and the room was warm even in january

pet fee was outrages for just one night stay

pool was closed while we were there.

parking

the have a 8 pool bar

room was clean, gym was incredible for a hotel

pool is not really for adults

wifi was also down

the bar the pool table and the night staff

pool friendly good breakfast

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

indoor pool was chilly but my children loved it and that was the reason i got the reservation was so they

breakfast and decaf coffee available upon request

good breakfast considering the covid times.

breakfast was great with lots of choices

the breakfast was great

the hotel setup, the kitchens in the rooms were so nice

some seminar going on and parking was a nightmare

i enjoy the swimming pool and it not being cold so my kids can enjoy the pool in the winter.

room faced parking lot and the guys that must ve been catering breakfast were very very loud

the integrity of their parking lot could be better or fixed up.

the bar is never really open

no hot water in shower breakfast: a 4' long piece of what looked liked soggy plastic came out of the oj

casino across parking lot

it's right across street from argosy casino.

i did not like bread or cereal for breakfast exclusively

casino across parking lot

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

happy with everything. breakfast was normal size, but slightly better choices.

then the breakfast excellent so close to the convention you can walk and ride the train for free

breakfast was great

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

staff were friendly and helpful, especially the chef in charge of breakfast

clean clean clean!!! modern! beautiful! great breakfast!

the breakfast was over the top good

the host mark made a fresh and delicious breakfast that was perfectly cooked and ready on time

plenty of parking

we stayed in the english spa room which was cozy and cute

breakfast was delicious and it was great to have access to the kitchen

the room service doesn't come with basics like salt and pepper

great hotel, but it's not so great of a location if you have kids or plan on walking around, especially in the

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

super comfy bed and great bar & restaurant!

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

i didn t get room service, my netflix wasn t working due to engineering issues that they kept saying they

my teenage kids in adjacent room experienced the same issue

com error, but the pet fee was not explicitly stated and so we arrived to an extra $75 non-refundable fee added

the gym was great

the carpet in the living area was spotted (it's a pet-friendly hotel)

modern and updated, free laundry (self serve)!

the gym space is a little lacking, but still clean and sufficient.

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said

she was so sweet to my kids and helped us with the pancake machine

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

would like to stay when their restaurants and room service are back to running

the underground bar was a great amenity! service was great

no other amenities like a sauna, pool, gym, etc

phones and wifi didn't work

however no laundry bag nor any bar or hand soap

bar soap in bathroom, also cleaning people did not supply a laundry bag

checking in we went to our room and the hallway was full of dirty laundry

my kids didn t get to enjoy the pool

friendly staff. delicious coffee. lots of amenities - gym, pool, restaurant, coffee shop, valet.

great breakfast and coffee

the coffee bar seemed under staffed each morning which created a slow start to the morning.

breakfast served in a small place with not many choices.

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely

we had breakfast at the coffee shop in the lobby and it was delicious

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

did not try the breakfast but the coffee shop was nice

staff at bar was friendly and went put of her way to make sure we received good service

room service was good

i also did not like the fact that the bar does not open until 4pm

twic for morning room service, said they were busy and would call us back

nice bar too

over priced room service

as always kids love a pool :)

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

pet hair in room

the breakfast was okay at best

location, room, gym

the breakfast was delicious and hot

gym was very clean and the view was worth staying at the hotel

pool and jacuzzi was way over packed with kids

of my partner s nut allergy by making sure there was no cross contamination with our room service orders

he even helped us arrange details to make our trip special for the kids

pool, jacuzzi, gym

i wasn't able to use the pool or gym, but i had no issues using their laundry room

picked this property specifically for our kids to enjoy a view of the city, and because it was close to the

heater on the pool was broken which made it too cold to swim

location size of room kitchen

we stayed in a suite with a sofa bed but we were given no bedding so my kids had no blankets the first night

pool was freezing and no hot tub

due to covid the breakfast options were limited but there was still breakfast provided.

didn't have breakfast. liked the closeness to the streetcar.

pool

the bizarre, ghastly, decor of the resaurant and bar area no safe in the room

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

very much enjoyed my stay here. gym was great and the breakfast was awesome

we did not get any housekeeping service during our stay and the pool was closed

the pool and the front desk people

pool had the warmest water ever, felt great

room was spacious, and having an in-unit laundry was a huge convenience

breakfast started the day off just right and valet service came in very

kitchen person closed kitchen at 10:00 and kitchen hours are till 11pm

i wish the hotel would have had complimentary breakfast and coffee.

gym and location were great

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

front desk attendant brought us a microwave so the kids could pop their popcorn, he was very nice and accommodating

pool was so far away from rooms

we liked the lobby and the bar area

small indoor pool, laundry facility

laundry facilities available

with the weather issues laundry was delayed, but it couldn t be helped.

laundry room could have had moe than just one washer and one dryer

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

wifi that weekend

loved it all except for no room service, easy access to food or coffee machine in the room.

the bar area with dj was an amazing surprise

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

a pet friendly hotel would love a pet station out front so i dont have to bring in the dog poop bag

no room service

nice indoor/outdoor pool. close to lots of shopping - restaurant.

paid for parking, no room service

the pool was always crowded with kids

room service was timely and delicious

the key card did not get the pool door open and the laundry soap was out.

we enjoyed the indoor pool and the breakfast. our room was great and we enjoyed our stay.

loved the gym and pool

clean, nice saltwater pool, friendly staff.

stayed at the pool late at night and the noise carried to my room facing the backside of the hotel

instead i went home and did laundry, and did not make it back

was great, and the wifi actually worked (often hotel free wifi connection is terrible)

there was a lot of construction, no fault of the hotel. the heated pool was a bit chilly.

that my devices would require their it team to examine my devices systems and to access the hotel wifi network

easy check in. amazing breakfast. all public areas were very well kept.

location, great stop for rest quite and great breakfast loved the breakfast burrito

kitchen in suite was very nice

showed a fireplace but not fireplace in our room

was clean and the breakfast had unique offerings that i have never seen anywhere else

convenient to use the kitchenette pool and outdoor area were comfortable and relaxing

room clean and well stocked with towels, nice breakfast assortment, close to everything, ice and laundry facilities

left a small pile of laundry and have called they stated that couldn

really appreciate laundry facilities for guests

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

liked the fact that there was a guest laundry

guest laundry was in terrible shape

room service

so we ordered room service instead, and when it got to our room, it was undercooked

a pool, free full breakfast, and complimentary adult beverages daily from 530 to 7

room was located right next to the laundry and the dryer was not fun to listen to that night

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

they have an indoor swimming pool, gym, and a laundry room

very easy to use laundry service as well

had signed up for the breakfast package and it really wasn't worth it for us with two kids with food allergies

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

room we were put in was next to the laundry room

many kids and they were so loud, we didn't get to enjoy the pool and hot tub

location was great and the kids loved the pool

happy hour was nice. kids loved pool. close to zona rosa.

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

the laundry room was right down the hall

laundry onsite option was a huge perk

some of the dryers in the laundry area didn t work properly

pet fee was very high which was disappointing - basically the same cost of the room night rate

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

also the office smelled like pure laundry detergent and bleach

the door to laundry room locked early

made reservation for smoking room hotel claimed i didnt

good breakfast

the pool was nice size and had towels

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 9

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

i wish the pool was a warmer temperature and the beds were a little more comfortable.

great staff!! loved the sports bar as well!

car parking and guest laundry are great!

breakfast looked good, but we did not have time eat

i worked out at the gym once and it had decent equipment and i was all by myself, i liked that

bartender wasn t around and there were multiple groups came into bar and nothing available.

the booking told us that there was a shuttle, but when we got there, they said they didn t offer that service

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

staff was kind, complimentary breakfast, and wifi was semi secured.

breakfast was delicious, the sitting areas were very nice

the breakfast didn't have much to offer.