cold, even though we used 2 heaters. not very good breakfast, but fair.

breakfast was a little light.

breakfast wasn’t the quality we were used to in costa rica

we had a simple but sufficient breakfast there

breakfast was poor

no water at the gym only 1 elevator working

wifi good, location good ,big room and clean .

hotel with free parking and very good breakfast included in the price

fantastiv breakfast, rooms were beautiful,clean, modern, comfy and excellent wifi

pool and workout area was not what we expected. small cold pool, not much of a workout gym

very nice pool area as well

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

are friendly & helpful, the rooms are clean and comfortable, the grounds are stunning, nice size pool, really

the breakfast was adequate but more than made up for by the astonishingly lovely gardens

we tried to go into the bar at 5pm and were sternly told that the bar would not open for an hour

breakfast does not start til 6:30 but you can brew your own coffee in the common area if you are an

at end of day, having a bar to sit at is better than restaurant seat

very comfortable bed, large room and shower. bottle of water there. great breakfast included.

kitchen terrible, over priced

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave

breakfast was amazing

good breakfast, and off-street parking available

the staff is very nice, the breakfast is good, and the room we stayed in was comfortable and has nice big

the breakfast was marvelous - eggs, plantains, rice, and beans. filling and tasty breakfasts.

the breakfast was delicious

the breakfast was good--especially the omelette and the typico (rice, bean, egg)

there is a big supermarket and many restaurants, bars and breakfast places near the place

breakfast was basic

fantastically friendly staff; slick interior design; best free breakfast anywhere!

the staff were helpful and kind. the included breakfast was a great way to start my day.

laundry could be arranged via reception

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

hot water for tea and coffee in a central spot. info about laundry services.

free wifi

bathroom sink had no plug, no water from the hot tap, the beds were uncomfortable, the wifi was

breakfast in an open air patio surrounded by plants and birds was very pleasant

comfortable, secure parking and great breakfast

breakfast was great, location was convenient to walk to historical centre and train station

the breakfast time is from 7:00-8:00, which is a joke / scam

breakfast was late. 8-10am

super helpful staff, they welcomed us late at night and helped us with parking and taking us to our room

wifi came and went in strength

parking, location, secure. good breakfast starting at 6:30.

good wifi signal and speed

parking place for free

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

great bar and breakfast

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

is close to nearby eateries, bars, and walking distance to downtown

i like that the bar is downstairs

no clothes iron available. wifi is good, not great.

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

needed to have wifi for work and it was very spotty , often useless.

bartenders keep the glasses full and the kitchen still has a great menu

location bar staff excellent (karla is such a doll) rooms have great beds/ ac/ hot water w pressure and all

free basic tico breakfast & coffe in the morning

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

very fair price for laundry too

the laundry service was perfect

they also took care of our laundry and fed us the most amazing breakfast every morning

the staff members were very helpful and helped with laundry

laundry lady banging on everyone's door early in the morning

laundry prices were ridiculous (5 dollars per t-shirt)

services of the hotel are extremely expensive (taxi, room service, laundry)

wifi worked well and it was nice to be able to use the pool

hotel, secure parking, room was huge, bathroom and shower great

she told me i could have my laundry done on sunday

nothing open, no nearby bar or restaurant when i arrived later than intended because of flight delay

chatty and respectful owner, late check out at

pool and a little gym as well

old fashion rooms. no safe locker in the standard rooms, only in the reception. small parking.

this was a nuisance expensive laundry

the area is a little dodgy, with prostitutes lining up in the street (close to the casino)

loud traffic and scary noises from the casino across the street

a casino opposite which can get noisy especially with queues of car traffic overnight

wifi a bit patchy when raining shower head was unpredictable and goes in every direction and gets

drop off laundry-and you get it done by the end of that day

the casino

comfortable rooms, clean, good value, very good restaurant on property and a casino on premises

the breakfast was delicious

the environment originated by the casino costumers in the evening.

staff were an hour late with the laundry service and we were concerned about missing our bus

a gym with old equipment but should be suitable

which i only mention because if i had my kids with me i would feel like that could be dangerous

i enjoyed the gym too

friendly staff! free onsite parking & breakfast available.

us poorly, waiting almost 45 minutes for checking in and not getting any complementary service, parking in a

breakfast decent but not like a 5 star property

we had the pool for ourselves

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for

also, i like the laundry facilities

laundry on second floor

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry delayed at reception without explanation about requiring payment prior

i was grateful to have laundry service

the breakfast looked good. the bar area was clean and aesthetic.

i like the staff and the room service. my room was always clean and organized.

nice outside bar area to the front too

the complimentary breakfast is delicious

swimming pool available (didn't have time to go , though)

wifi worked the majority of the time, but was quite slow and sometimes cut out

the wifi was strong

clean, wifi was perfect, and has kitchen and hot water.

parking on spot, good breakfast, nice rooms

the laundry or the cast of stomp was in the room above mine

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry service.

the wifi is always great, the rooms and the service and breakfast are great too

continental- restaurant open to the public - which was a cobblestone path for walking there was a casino across

the wifi was not the best, occasionally would lag but it was still working overall

ac barely worked

toast tea&coffee and some cereal for the kids

avenida central and good places to eat, clean and good sized rooms, friendly staff, complimentary breakfast

no air condition. 1 shampoo for 2 people. no drinking glasses. no bar service.

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

room was a bit small for 4 (2 adults and 2 kids).

location in the city center with on site parking a real plus

in the middle of san jose , restaurants, casinos and shops, and that amazing roof top terrace with an amazing

modern feel of hotel, great location, wifi

got charged $22 for a laundry bag

charges for room service and laundry

it's beautiful, the restaurant and bar area is awesome

however, the wifi at this hotel is abysmal

the breakfast and room service was excellent!

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

breakfast that was included was only toast and fruit

wifi was slow at peak times but was operational (could read and write emails and browse webpages

el wifi iba regular

breakfast was alright, you can sit on the balcony while enjoying your coffee

plus we could do our laundry (with an extra charge)

quick laundry service

and angie, the desk people, also cook breakfast and clean and do laundry too

again, we had a relaxing stay, the staff is very nice and friendly, we were able to use the kitchen as we wanted

the room was clean and comfortable, kitchen available, and great breakfast

the laundry service has a pay by number of piece of clothing price.

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the cleaning staff washed my personal laundry for a reasonable price

i m pretty sure there is a bar behind/beside the hotel and it felt like the music was very close to my room as

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

price, good room service, hot shower (after three weeks in nicaragua we really appreciated it), cleanliness

clean rooms - friendly staff - centrally located - free wifi and cable - great hot water

the wifi was reliable and strong, and the central location makes it easy to walk to the city center

area is a bit sketchy at night, the music from the bar is very loud and most of the rooms have windows facing

there is no room service

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

our kids enjoyed the pool

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

on one of the days, a mom stayed back with two sick kids

wifi ants all over the walls in the room ac not working and very noisy very old towels see through

the location and breakfast were very good for us too

good breakfast

the staff unpleasant wifi connection not stable poor breakfast

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

convenient location with parking, restaurant, and breakfast included

private parking and good wifi signal

lots of space in a room, good private parking for a car. helpful staff.

the parking is an issue because it holds 3 vehicles, but only the front car can exit, so we needed to

wifi was a bit spotty in the room.

parking was just across in a secure 24h access lot

the kids loved the hot tubs

they had a small gym and terrace with jacuzzi and lounge chairs both included at no extra charge

the kids loved the hot tubs

good gym for my needs

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

) on site parking is easy

good wifi

the gym open 24hs

big room, gym, laundry

excellent restaurants, nice rooms, free secured parking lot and abundant amenities including casino and gym

pool was so cold jaja

the entry method into the hotel parking was a bit tricky especially if you missed the entrance.

the pool could have been a little warmer

relatively minor inconvenience with the parking was that we had to ask the staff to unlock the gate for us each

breakfast cooked to order off menu

wires going through the door (in the common area just outside our room) and the window (in our kitchen, although

the parking seemed secure with a very tall locked gate immediately outside of the building

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

kitchen light was hard to find as it was in the bed side of the room

i'm actually looking forward to going back and falling in the bed and ordering room service

good breakfast and very friendly staff.

excellent parking, lovely rooms, great staff, especially oscar on reception who told us where to go and what

spacious room well equipped with a mini kitchen, desk and sofa

needed king size bed, laundry to expensive

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

self service laundry is a bonus (you have to buy tokens)

laundry service is way too expensive compared to other hotels (but you can use the washing machines

great location, great italian restaurant, wonderful staff, on site laundry, free breakfast.

no pool on site...cleaning gym equipment and upgrading the rooms

the casino was small and very drab.

wifi signal was too weak

floor with the suite is shared by the rooftop balcony and gym

safe for your valuables, cable tv, air con and the wifi was very fast and stable - the buffet breakfast is

laundry is extremely expensive, room service has good and bad moments.

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

laundry in each villa

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

think your laundry price over !

they offer a great breakfast and dinner and from the rooms you have a great view of the valley and volcano

on one of the mornings we had to leave very early so they gave us our breakfast to-go the night before

the breakfast has been also excellent (including eggs, fruit, local cheese, cake,

so far the best breakfast we got

the buffet breakfast was generous

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

there was a laundry facility available which was very appreciated ($1

the first stay was an upper floor room overseeing the pool with good wifi

hot water! refrigerator! great breakfast!! friendly helpful staff!

denny s next door for breakfast

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

the swimming pool

almost everything, but the parking lot was full.

very poor breakfast. good service for only club members.

everything else on the breakfast bar was off limits

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

should have an american breakfast on the menu because a lot of canadians and america's visit there

they went ahead and were able to serve us an appetizer at the bar which was absolutely delicious

pool was nice to have but the water was freezing

acustics in the restaurant and bar area is not really great

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

they charged an exorbitant amount for laundry service

also a bar to hold onto

located in an easily accessible location with lots of amenities in the surrounding area and ample parking

great breakfast and great staff

we haven't used it but there is a nice pull and gym

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

hotel do not offer room service all day (starts at 5pm) one day i wanted to have lunch and went to the bar to

minor issue: one of the threadmills in the gym wasn't working.

bad wifi and bad cleaning service

the pool was extremely cold. not enjoyable

slices are not safe for kids

did not advise me not to stay underneath the bar with my 4 year old

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

the hotel also has an outdoor hot tub and gym (treadmill, cross trainer and mats) and the breakfast included

the staff were excellent. the breakfast superb.

staff was quite friendly, breakfast was nice, the room was quite tidy and clean, the bed was very comfortable,

helpful and friendly staff, the room was very comfy and had its own kitchenette

we wanted to do some laundry but they made it so complicated that we didn't do it

we spent the afternoon enjoying the pool and hot tub, and had another lovely meal

best breakfast of all the places we stayed in

they were very accommodating to our early check in

the manager was very helpful and accommodating, and they provided us with breakfast boxes without us needing

the gym was very good and had everything i needed

wifi was really bad

were spacious and clean, nice to have access to a gym and breakfast was also great

very good breakfast - homemade brownies and banana bread were the bomb

comfortable beds, good internet, exceptional breakfast